# Practice-Web Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Practice-Web Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/48192/Practice-Web-Dental

---

# 

 Practice-Web Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Practice-Web

## What is Practice-Web?

Practice-Web is a comprehensive dental practice management solution designed to maximize productivity and profitability for modern offices. Trusted by thousands of providers, our platform combines a robust, feature-rich desktop interface with powerful, integrated "Smart" eServices to streamline every aspect of the patient journey—from paperless onboarding and automated appointment reminders to advanced clinical charting and secure insurance processing. Built for efficiency, Practice-Web offers native digital imaging, 3D charting, and an intuitive treatment planner that helps increase case acceptance. Our scalable architecture supports solo practitioners and large multi-location groups (DSOs) alike, providing the business intelligence tools needed to track KPIs and drive practice growth. With high-performance reliability and a focus on reducing overhead, Practice-Web is the proven choice for practices looking to simplify workflows without compromising on depth or capability.

## What is Practice-Web used for?

[Dental](https://www.capterra.com/dental-software/)

Top alternative

Featured

Overall rating

Based on 115 user reviews

Reviews sentiment

Positive

98%

Neutral

0%

Negative

2%

Starting price

$109

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Practice-Web?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.practice-web.com&name=Practice-Web)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Practice-Web

4.9 (115)

VS.

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting Price

$109

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (115)

Ease Of Use

4.4 (189)

Value For Money

4.9 (101)

Value For Money

4.3 (176)

Customer Service

4.9 (115)

Customer Service

4.5 (183)

## Practice-Web alternatives

Highest Rated

[4.5 (112)](https://www.capterra.com/p/35009/Denticon/reviews/)

Starting price

$750.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.0 (1,279)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/48192/Practice-Web-Dental/alternatives/)

## Who uses Practice-Web?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Records Management

4.8 (77)

55.84% of 77 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Claims Management

4.8 (75)

60.00% of 75 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Appointment Management

4.9 (72)

56.94% of 72 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Charting

4.8 (72)

54.17% of 72 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Imaging and X-rays

4.8 (69)

52.17% of 69 reviewers that rated this feature as important or highly important

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Treatment Planning

4.8 (67)

47.76% of 67 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Practice-Web 45 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Compliant with HIPAA, which sets standards for sensitive patient data protection

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Web form that allows users to enter data that is sent and processed for different reasons

Get Advice

We can help you find the software with the features you need.

Features

4.8 (110)

4.8

Based on 110 reviews

## Pricing

Value for money

4.9 (101)

Free Trial

[View pricing plan details](https://www.capterra.com/p/48192/Practice-Web-Dental/pricing/)

New Clients

$109.00

Flat Rate,Per Month

It includes:

-   Database Conversion
-   Mobile Forms
-   Online Registration
-   Online Support
-   Patient Portals
-   Practice Analyzer
-   Software Installation
-   Web-Based Training

Smart Tools

$49.00

Per Feature,Per Month

It includes:

-   Email Marketing
-   E-Prescribing
-   Online Schedule
-   Patient Reviews
-   Patient Texting
-   iPad Registration and Forms
-   Call Pop
-   Teledentistry

Value for money

4.9 (101)

4.9

Based on 101 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Podium](https://www.capterra.com/p/164285/Podium/)[

DentiMax](https://www.capterra.com/p/10010658/DentiMax/)[

RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[

Sopro](https://www.capterra.com/p/169266/SoPro-Social-Prospecting/)[

Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[

Yapi](https://www.capterra.com/p/120854/YAPI/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (115)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (115)

4.9

Based on 115 reviews

## User reviews

Overall rating

4.9

Based on 115 reviews

Filter by rating

5(108)

4(5)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

LL

Leslie L.

office manager

Hospital & Health Care

### "Easy breezy Practice Web"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2025

I would recommend this to other dental officed. It is a major upgrade from the old one. Great improvements and it makes you want to work when logging in and seeing all the program has to offer. It gives you the drive to want to learn more about and actually watch the tutorial videos.

Pros

The layout of the program is colorful and engaging. Easy to navigate and the symbols are self explanatory.

Cons

The cloud based part is the only problem. It can take a few minutes to load. And a lot of times we are unable to assist patients when this happens because it lags for 5 minutes at a time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YK

YoungSeong K.

DENTIST

Health, Wellness and Fitness

### "BEST DENTAL SOFTWARE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2025

VERY EFFICIENT AND USE FRIENDLY SOFTWWARE

Pros

VERY CONVINIENT AND USER FRIENDLY HELPING A LOT OUR FRONT STAFF

Cons

NOTHING SPECIAL SOME EXTRA FEATURES ARE LACKING COMPARED TO THE OTHER SOFTWARES

Switched from

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)

A LOT OF COLLEAGUES RECOMMENDED PRACTICE WEB.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

JENIFFER R.

OFFICE MANAGER

Medical Practice

### "OFFICE MANAGER "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2025

ALL THE REPS ARE EASY TO GUIDE US WHEN WE HAVE AN ISSUE

Pros

THE EASY SOFTWARE IS EASY , EASY FOR NEW STAFF ITS GREAT

Cons

HONESTLY, WE HAVE NEVER HAD ANY ISSUES WITH PRACTICE WEB

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Danielle A.

Office Manager

Health, Wellness and Fitness

### "5 star program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2025

My overall experience has been an incredible one. I recommend any office looking for a complete software/ support program that is absolutely affordable to contact Practice-Web!

Pros

Extremely easy to use, detailed and continuously updating to current needs of the office. The amount of support from tutorials to live assistance is tremendous!

Cons

There isn't much to not like. The software is extremely easy to use, the amount of support they provide is amazing!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NS

NORA S.

BILLER

Hospital & Health Care

### "ABOVE AND BEYOND"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2025

WE ALWAYS RECEIVED SUPPORT FROM PRACTICE WEB OVERALL. THE TECHNICAL SUPPORT IS GREAT. WE ALWAYS RATE WITH 5 STARS.

Pros

THE SUPPORT IS EXCELLENT, WE'RE ALWAYS RELYING ON THEIR PROFESSIONAL KNOWLEDGE ABOUT THE PROGRAM

Cons

WE WISHED WE HAD TRAINING AT THE BEGINNING, BECAUSE WE'VE ALWAYS BEEN CALLING TO GET ASSISTANCE

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2025

Thank you Nora! It's a privilege to serve your dental practice.

RB

ROQUEL B.

front desk

Health, Wellness and Fitness

### "Practice web review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2025

Very easy especially with the support team they are very much appreciated

Pros

simple to understand and make appointment appreciate features like appointment restrictions and popups

Cons

a couple things I need help on with the background issues but support always helps

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tony C.

Dentist Prosthodontist

Hospital & Health Care

### "Loyal and satisfied customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2024

I have had a great and satisfying experience over the last 10 years (plus?) with practice-web. I have been a loyal customer and have recommended it to a number of my colleagues who are also satisfied with the product.

Pros

Cost: Reasonable and affordable Customer service: Always available, if not immediately, it is certainly within a couple of hours and/or same day Clinical features: user friendly, has all the components needed to document clinical settings, easy to navigate between modules

Cons

Practice-web has improved the perio and tooth charting!!!! it has been a slow but productive process.

Alternatives considered

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Reasons for choosing Practice-Web

ease of dealing with the salespeople, cost, and transparency

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 30, 2024

Thank you doctor for your many years of loyalty. It's a privilege to serve your office!

SR

Sandhya R.

President

Hospital & Health Care

### "Amazing! Highly recommend it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2024

I am very happy with the software. I find it very easy to navigate and the support is excellent. Unlikee other software support, they actually pick up calls, and on rare occasions when they don’t, they are quick to return the call. I love it!

Pros

Very user friendly and comprehensive. Their support is awesome.

Cons

Nothing really, i cant find anything wrong

Switched from

[Easy Dental](https://www.capterra.com/p/2332/Easy-Dental/)

Not satisfied with features.Lot of glitches too

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FK

Frederic K.

Dentist

Health, Wellness and Fitness

### "Practice web 5 stars"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 11, 2024

Have had it for 3 years great program, a little rough in the initial use of the program but overall a great dental program

Pros

Support, respond in a timely matter and are very efficient

Cons

Multiple steps to add data to the program. Once data is in a very efficient easy to navigate program!

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Datateam was acquired by practice web. Transition was easy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YB

Yahia B.

Office Manager

Health, Wellness and Fitness

### "Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2024

Very happy with the support and the product

Pros

Not complicated. Very easy to use. Reliable.

Cons

Few DB queries don't work. It will be nice if we have a DB queries training.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/)

Popular comparisons

[CareStack vs Practice-Web](https://www.capterra.com/compare/48192-176206/Practice-Web-Dental-vs-CareStack)[BestoSys vs Practice-Web](https://www.capterra.com/compare/48192-144398/Practice-Web-Dental-vs-Bestosys)[Adit vs Practice-Web](https://www.capterra.com/compare/48192-208534/Practice-Web-Dental-vs-Adit)[Curve Dental vs Practice-Web](https://www.capterra.com/compare/48192-98688/Practice-Web-Dental-vs-Curve-Dental-Hero)[Denticon vs Practice-Web](https://www.capterra.com/compare/35009-48192/Denticon-vs-Practice-Web-Dental)[ModMed vs Practice-Web](https://www.capterra.com/compare/48192-124590/Practice-Web-Dental-vs-EMA)

[NextGen Office vs Practice-Web](https://www.capterra.com/compare/31268-48192/NextGen-Ambulatory-EHR-vs-Practice-Web-Dental)[RXNT vs Practice-Web](https://www.capterra.com/compare/48192-110018/Practice-Web-Dental-vs-rxnt)[CharmHealth vs Practice-Web](https://www.capterra.com/compare/48192-120340/Practice-Web-Dental-vs-ChARM-EHR)[Qualifacts Insync vs Practice-Web](https://www.capterra.com/compare/48192-144484/Practice-Web-Dental-vs-InSync-EMR)[PrognoCIS vs Practice-Web](https://www.capterra.com/compare/37932-48192/PrognoCIS-EMR-vs-Practice-Web-Dental)[ACE Dental vs Practice-Web](https://www.capterra.com/compare/48192-10010533/Practice-Web-Dental-vs-ACE-Dental) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)