--- title: "Practice-Web Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Practice-Web Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/48192/Practice-Web-Dental/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Practice-Web Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Practice-Web ## What is Practice-Web? Practice-Web is a comprehensive dental practice management solution designed to maximize productivity and profitability for modern offices. Trusted by thousands of providers, our platform combines a robust, feature-rich desktop interface with powerful, integrated "Smart" eServices to streamline every aspect of the patient journey—from paperless onboarding and automated appointment reminders to advanced clinical charting and secure insurance processing. Built for efficiency, Practice-Web offers native digital imaging, 3D charting, and an intuitive treatment planner that helps increase case acceptance. Our scalable architecture supports solo practitioners and large multi-location groups (DSOs) alike, providing the business intelligence tools needed to track KPIs and drive practice growth. With high-performance reliability and a focus on reducing overhead, Practice-Web is the proven choice for practices looking to simplify workflows without compromising on depth or capability. ## What is Practice-Web used for? [Dental](https://www.capterra.com/dental-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 115 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price $109 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Dental / 2026 Our "Best of" badge program showcases products with the highest ratings... - Dental / 2026 Our "Best of" badge program showcases products with the highest ratings... - Dental / 2026 Do you work for Practice-Web?[Manage this product listing](https://www.g2.com/products/practice-web/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Practice-Web 4.9 (115) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price $109 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (115) Ease Of Use 4.4 (223) Value For Money 4.9 (101) Value For Money 4.3 (208) Customer Service 4.9 (115) Customer Service 4.5 (217) ## Practice-Web alternatives [4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (223)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) Highest Rated [BestoSys](https://www.capterra.com/p/144398/Bestosys/) [4.8 (293)](https://www.capterra.com/p/144398/Bestosys/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144398/Bestosys/) [Adit](https://www.capterra.com/p/208534/Adit/) [4.7 (304)](https://www.capterra.com/p/208534/Adit/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208534/Adit/) [View all alternatives](https://www.capterra.com/p/48192/Practice-Web-Dental/alternatives/) ## FAQs about Practice-Web Overview ### What problems does Practice-Web solve? Practice-Web solves paper-heavy, disconnected dental office workflows by combining patient accounts, insurance billing, treatment planning, perio and tooth charting, appointment reminders, claims, and X-ray and document storage in one system. Dentists, front-desk teams, billing staff, and specialty or pediatric practices benefit from organized records, easier staff training, and reduced administrative delays. Answer based on 21 reviews Overview ### Which roles and teams benefit most from Practice-Web? Practice-Web is most used by dentists, dentist owners, and clinical practice leaders who manage patient records, treatment plans, and scheduling. Office managers and billing staff rely on it to coordinate appointments, handle claims and payments, and maintain daily front-office operations. Owners and presidents use reporting to oversee practice performance and administrative activity. Answer based on 114 reviews Overview ### What company size and industries is Practice-Web built for? Practice-Web is designed for small dental organizations, with 100% of reviewers from small businesses and Health, Wellness and Fitness the top industry at 42%. It also serves Medical Practice organizations (30%) and Hospital & Health Care providers (27%), supporting general dentists, specialists, solo practices, and DSOs for dental use. Answer based on 115 reviews Features and Usability ### What are the key features of Practice-Web? Practice-Web includes core dental practice management features for appointment management, claims management, and confirmations/reminders, helping offices schedule care, track outstanding claims, and manage rescheduling. It also provides charting and treatment planning for clinical presentations, plus imaging and X-rays and patient records management for attaching and retrieving patient documents. Answer based on 22 reviews Pricing ### How much does it cost and what fees or limitations are included? Practice-Web starts at $109 per month for New Clients after the first year; the first 12 months cost $149 monthly and include three users. Each additional dentist costs $20 monthly. Smart Tools start at $49 per feature with 30-day trials. Database conversion costs $1,095, while reviewers generally describe pricing as reasonable. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Practice-Web integrate with? Practice-Web integrates with over 20 third-party tools and platforms, including dental imaging, payments, and practice management apps such as Apteryx XVWeb, DEXIS Imaging Suite, DentForms, Dental Intelligence, Dropbox, Microsoft 365, LocalMed, and Demandforce. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Practice-Web offer? Practice-Web provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams that need setup and product information. Answer based on 1 reviews Getting Started and Support ### What customer support options does Practice-Web offer, and how do users rate the experience? Practice-Web offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support staff as knowledgeable, helpful, and responsive, with many citing quick callbacks and effective technical guidance. Some users report occasional hold times, delayed follow-ups during busy periods, inconsistent agent efficiency, and concerns about support fees. Answer based on 68 reviews Dental office ### Is Practice-Web good for managing a dental office? Practice-Web supports dental offices with integrated scheduling, treatment planning, charting, claims, patient accounts, and document storage. General and specialty practices value its paperless workflows, customizable settings, device connections, and approachable interface. Some users note occasional crashes, extra steps when opening imaging applications, and limited tooth-number options for certain bone-graft billing entries. Answer based on 21 reviews ## Features AI summary Based on 1,648 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) Practice-Web supports all three of the features reviewers value most: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to deliver consistent service and keep daily operations running smoothly. Patient Records Management 4.8 (77) 55.84% of 77 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Treatment Planning 4.8 (67) 47.76% of 67 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Appointment Management 4.9 (72) 56.94% of 72 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.7 (61) 47.54% of 61 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Claims Management 4.8 (75) 60.00% of 75 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Charting 4.8 (72) 54.17% of 72 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Practice-Web 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.8 (110) 4.8 Based on 110 reviews ## Pricing Value for money 4.9 (101) Free Trial [View pricing plan details](https://www.capterra.com/p/48192/Practice-Web-Dental/pricing/) New Clients $109.00 Flat Rate,Per Month It includes: - Database Conversion - Mobile Forms - Online Registration - Online Support - Patient Portals - Practice Analyzer - Software Installation - Web-Based Training Smart Tools $49.00 Per Feature,Per Month It includes: - Email Marketing - E-Prescribing - Online Schedule - Patient Reviews - Patient Texting - iPad Registration and Forms - Call Pop - Teledentistry Integrated Third-Party Services Contact Vendor for Pricing It includes: - Eclaims - Eligibility Check - Merchant Card - Online Payments - Payment Plans Practice-Web Renewal Support Contact Vendor for Pricing It includes: - Dentist Portal - Mobile Forms - Online Registration - Patient Portal - Practice Analyzer - Remote Support - Web Upgrades Value for money 4.9 (101) 4.9 Based on 101 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Podium](https://www.capterra.com/p/164285/Podium/)[ DentiMax](https://www.capterra.com/p/10010658/DentiMax/)[ RevenueWell](https://www.capterra.com/p/160904/RevenueWell/)[ Sopro](https://www.capterra.com/p/169266/SoPro-Social-Prospecting/)[ Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/)[ Yapi](https://www.capterra.com/p/120854/YAPI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (115) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (115) 4.9 Based on 115 reviews ## User reviews Overall rating 4.9 Based on 115 reviews Filter by rating 5(108) 4(5) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent LL Leslie L. office manager Hospital & Health Care ### "Easy breezy Practice Web" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2025 I would recommend this to other dental officed. It is a major upgrade from the old one. Great improvements and it makes you want to work when logging in and seeing all the program has to offer. It gives you the drive to want to learn more about and actually watch the tutorial videos. Pros The layout of the program is colorful and engaging. Easy to navigate and the symbols are self explanatory. Cons The cloud based part is the only problem. It can take a few minutes to load. And a lot of times we are unable to assist patients when this happens because it lags for 5 minutes at a time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YK YoungSeong K. DENTIST Health, Wellness and Fitness ### "BEST DENTAL SOFTWARE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 VERY EFFICIENT AND USE FRIENDLY SOFTWWARE Pros VERY CONVINIENT AND USER FRIENDLY HELPING A LOT OUR FRONT STAFF Cons NOTHING SPECIAL SOME EXTRA FEATURES ARE LACKING COMPARED TO THE OTHER SOFTWARES Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) A LOT OF COLLEAGUES RECOMMENDED PRACTICE WEB. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR JENIFFER R. OFFICE MANAGER Medical Practice ### "OFFICE MANAGER " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 ALL THE REPS ARE EASY TO GUIDE US WHEN WE HAVE AN ISSUE Pros THE EASY SOFTWARE IS EASY , EASY FOR NEW STAFF ITS GREAT Cons HONESTLY, WE HAVE NEVER HAD ANY ISSUES WITH PRACTICE WEB Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Danielle A. Office Manager Health, Wellness and Fitness ### "5 star program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2025 My overall experience has been an incredible one. I recommend any office looking for a complete software/ support program that is absolutely affordable to contact Practice-Web! Pros Extremely easy to use, detailed and continuously updating to current needs of the office. The amount of support from tutorials to live assistance is tremendous! Cons There isn't much to not like. The software is extremely easy to use, the amount of support they provide is amazing! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS NORA S. BILLER Hospital & Health Care ### "ABOVE AND BEYOND" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2025 WE ALWAYS RECEIVED SUPPORT FROM PRACTICE WEB OVERALL. THE TECHNICAL SUPPORT IS GREAT. WE ALWAYS RATE WITH 5 STARS. Pros THE SUPPORT IS EXCELLENT, WE'RE ALWAYS RELYING ON THEIR PROFESSIONAL KNOWLEDGE ABOUT THE PROGRAM Cons WE WISHED WE HAD TRAINING AT THE BEGINNING, BECAUSE WE'VE ALWAYS BEEN CALLING TO GET ASSISTANCE Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2025 Thank you Nora! It's a privilege to serve your dental practice. RB ROQUEL B. front desk Health, Wellness and Fitness ### "Practice web review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2025 Very easy especially with the support team they are very much appreciated Pros simple to understand and make appointment appreciate features like appointment restrictions and popups Cons a couple things I need help on with the background issues but support always helps Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tony C. Dentist Prosthodontist Hospital & Health Care ### "Loyal and satisfied customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 I have had a great and satisfying experience over the last 10 years (plus?) with practice-web. I have been a loyal customer and have recommended it to a number of my colleagues who are also satisfied with the product. Pros Cost: Reasonable and affordable Customer service: Always available, if not immediately, it is certainly within a couple of hours and/or same day Clinical features: user friendly, has all the components needed to document clinical settings, easy to navigate between modules Cons Practice-web has improved the perio and tooth charting!!!! it has been a slow but productive process. Alternatives considered [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Reasons for choosing Practice-Web ease of dealing with the salespeople, cost, and transparency Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 30, 2024 Thank you doctor for your many years of loyalty. It's a privilege to serve your office! SR Sandhya R. President Hospital & Health Care ### "Amazing! Highly recommend it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 I am very happy with the software. I find it very easy to navigate and the support is excellent. Unlikee other software support, they actually pick up calls, and on rare occasions when they don’t, they are quick to return the call. I love it! Pros Very user friendly and comprehensive. Their support is awesome. Cons Nothing really, i cant find anything wrong Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FK Frederic K. Dentist Health, Wellness and Fitness ### "Practice web 5 stars" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 11, 2024 Have had it for 3 years great program, a little rough in the initial use of the program but overall a great dental program Pros Support, respond in a timely matter and are very efficient Cons Multiple steps to add data to the program. Once data is in a very efficient easy to navigate program! Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Datateam was acquired by practice web. Transition was easy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YB Yahia B. Office Manager Health, Wellness and Fitness ### "Office Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 Very happy with the support and the product Pros Not complicated. Very easy to use. Reliable. Cons Few DB queries don't work. It will be nice if we have a DB queries training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/48192/Practice-Web-Dental/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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