# Page 5 | Practice-Web Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Practice-Web the right Dental solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48192/Practice-Web-Dental/reviews

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Practice-Web

4.9 (115)

[View alternatives](https://www.capterra.com/p/48192/Practice-Web-Dental/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Practice-Web

## Showing most helpful reviews

Showing 101-115 of 115 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Mayra P.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Sofware"

January 29, 2019

5.0

Practice-web has been a great program to us for the last 8 years, we look forward to seeing what it will it do in the future.

Pros

The software is easy to use and the help when something does not work properly is fast.

Cons

Sometimes things don't work as we'd like them to, for example, the texting feature. But we get help right away about these issues,

Review Source

PW

Pamela W.  
Owner  
  
Used the software for: 2+ years

### "PW his helped my company for almost 20 years. Loved the software and support!"

July 22, 2017

5.0

Pros

Loved the software and support! Support staff was consistently positive and patient. They helped train my new staff members and the program is logical and easy to use.

Cons

On occasion, it would takes PW's support staff a day or so to get back to us when they were very busy . But this was rare.

Review Source

SA

Sam A.  
owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Very easy to use"

August 8, 2017

5.0

It makes my job a lot easier and more efficient when doing billing

Pros

It's easy to do billing and treatment plan. You could also customize your own sheets the way you want . Coming from Eaglesoft and not know how to bill and treatment plan this software was very easy. Eaglesoft I was pulling my hair.

Review Source

RA

Robert A.  
CEO of Refined White Smiles  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great software"

November 30, 2023

5.0

So far the experience has been great. Representatives answer all of my questions. If they don’t know the answer, they call back once they find out.

Pros

Practice Web is user friendly, I love the support team. They are always ready to help.

Cons

At the moment I have no regrets or complaints.

Review Source

Response from Practice-Web

December 19, 2023

Hi, Dr. Aviles! Thank you for being a valued client and for using Practice-Web! We're happy to assist your office and appreciate your kind words. We look forward to supporting your office for many years to come.

JI

Julio I.  
Dentist  
Medical Practice  
Used the software for: Less than 6 months

### "Practice web review "

December 15, 2023

5.0

Pros

Very helpful support system and the system is straight forward.

Cons

There is no issues so far on the program

Review Source

Response from Practice-Web

December 19, 2023

Hi, Julio! Our support team is dedicated to assisting your office and providing the best support possible. Thank you for your kind words.

SB

Sheena B.  
Owner  
  
Used the software for: 2+ years

### "Very user friendly and all in one software . Exceptional customer support . "

November 21, 2017

4.0

Pros

Ease of use , open ended so very convenient , can customize it to our liking , great customer support.

Cons

Cannot say it's a con but upgrades are done frequently so have to keep up with it . Once in a while issues with text messaging and e mails .

Review Source

JS

Jaswant S.  
President  
  
Used the software for: 2+ years

### "Very Easy to handle. Any one can learn in matter of hours."

June 30, 2017

5.0

There are bundles of benefit . I could use on 70% because of me not having enough time to explore the entire software.

Pros

The team. Very Knowledgeable. helpful and friendly. Minimum waiting for response. never leave trouble unfix

Review Source

LH

Leann H.  
Office manager  
Medical Practice  
Used the software for: Less than 6 months

### "Excellent Software!"

October 29, 2021

5.0

Easy to use and contacting support. Great training provided when you get started to make sure everything is working well.

Pros

Patient management and charting are simple to use

Cons

Editing patient forms is a little difficult

Review Source

Response from Practice-Web

July 14, 2022

Thanks so much for your kind words, Leann! We're thrilled our training onboarding process made getting started easy for your team and glad our Support is helping you thrive! We're always happy to assist with form customization, so please feel free to reach out to us at 800.845.9379 or email support@practice-web.com if you'd like further assistance.

JF

Johnny F.  
Dentist  
Medical Practice  
Used the software for: Less than 6 months

### "Start Up"

April 7, 2022

5.0

Pros

Easy to integrate with different kinds of dental devices.

Cons

Life Training days/hours available are on weekdays, but they have recorded videos

Reason for choosing Practice-Web

Colleague recommended.

Review Source

Response from Practice-Web

July 14, 2022

Thanks for sharing your insights, doctor! We're thrilled the versatility of Practice-Web is helping your office thrive!

lF

lisa F.  
DMD  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great company and support team"

April 19, 2021

5.0

Pros

Ease of use and very similar to our old software

Cons

So far so good No issues with the new software

Review Source

Response from Practice-Web

April 22, 2021

Thank you so much for your kind words! We shared this with our Support Specialists and it made their day! We're thrilled your transition to Practice-Web is going smoothly and that the software is delivering as expected.

DN

Debbie N.  
Office Manager  
  
Used the software for:

### "Great Product Great People Great Price"

April 10, 2013

5.0

I looked at alot of software programs before chooseing Practice Web. Not only are they the best one I found they had the most resonable price of all. I recommend them highly. ( :

Pros

Software is so user friendly even us old folks can use it. The staff is not only knowledgeable about Practice Web software they know all about computers period. E-mails arrive weekly telling you about new fetures and upgrades. What's really cool is their remote support they come right into my computers and show me excatly what to do.

Cons

Haven't found any yet.

Review Source

MD

Myra D.  
  
  
Used the software for:

### ""

July 31, 2013

5.0

Practice-Web has been an answer to all our aches and pains with our previous practice management. It is so easy to use, quick, and intuitive to navigate. Their support staff has been awesome and very helpful. They always have the right answers to our questions right away. I thought migrating from MediaDent (previous practice management) would be hard, but it was quick and easy. There are things we will need to update but that is nothing compared to how it helped us function more efficiently. Transitioning to paperless would save us a lot of time and money and I could see that now happening with Practice-Web on our side.

Review Source

PS

Pratik S.  
Dentist  
  
Used the software for:

### "Very efficient yet economical software for front & back Dental office"

July 23, 2014

5.0

I have been using Practice-Web software since 2004. It has made my office more productive and improved the cash flow. Practice-Web has powerful yet easy-to-use features not found in more expensive software. Their tech support is impressive. I am amazed at the peripheral products they provide at a fraction of their comptetitors' charges. I highly recommend Practice-Web to any dental office looking to go paperless at a reasonable cost.

Review Source

KB

Kristen B.  
Office Manager  
  
Used the software for:

### "Practice Web is the best!"

July 23, 2013

5.0

Our large group practice have been clients of PW for over 10 years. They consistently offer excellent customer service. The software meets most of our needs and is not overly complicated to use. New staff quickly can learn how to navigate through the program. They are constantly adding new features to keep up with industry standards. But the best part is the cost!!!

Review Source

HE

Harvey E.  
owner  
  
Used the software for:

### "would gladly recommend to any practitioner"

February 24, 2009

5.0

would gladly recommend to any practitioner

Pros

love the system. easiest of all practice management programs i have used or seen.

Cons

i have found very few items to complain about. some functions can be difficult to learn but effectiv when mastered.

Review Source

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