--- title: "ChiroTouch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ChiroTouch Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more." source_url: "https://www.capterra.com/p/48210/ChiroTouch/" page_type: "product" language: "en" --- # ChiroTouch Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ChiroTouch ## What is ChiroTouch? ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices nationwide. For more than 25 years, we have helped chiropractors simplify workflows, improve patient care, and grow their businesses. ChiroTouch is transforming practices today, powered by Rheo, the AI assistant designed for chiropractic. Rheo includes an AI Scribe that captures conversations and creates complete SOAP notes in real time, AI Intake Summarization that auto-populates charts from patient intake data, and AI Chart Summary that distills care history for faster clinical insights. Rheo can reduce documentation time by up to 92%, giving chiropractors more time for patient care. ChiroTouch also delivers online scheduling, integrated payments, billing and claims, patient communication, website management, secure remote access, and revenue cycle services. ## What is ChiroTouch used for? [Chiropractic](https://www.capterra.com/chiropractic-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Recognitions Shortlist Overall rating Based on 1,133 user reviews Reviews sentiment Positive 76% Neutral 12% Negative 12% Pros & cons Comprehensive office workflow solution Extensive built-in feature set High and unpredictable ongoing costs Limited and confusing reporting tools Starting price $139 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Chiropractic / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ChiroTouch alternatives Highest Rated [4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (531)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/48210/ChiroTouch/alternatives/) ## FAQs about ChiroTouch Overview ### What problems does ChiroTouch solve? ChiroTouch solves fragmented chiropractic workflows by combining scheduling, charting, billing, claims, reminders, and patient records in one system. It reduces manual paperwork, slow note completion, billing errors, and front-desk bottlenecks. Chiropractors, billing staff, front-desk teams, solo practices, and growing multi-provider clinics benefit most from the improved office flow and faster documentation. Answer based on 411 reviews Overview ### Which roles and teams benefit most from ChiroTouch? ChiroTouch is most used by chiropractors, chiropractic physicians, and clinic owners who need to document care, manage treatment plans, and oversee practice performance. Office managers, practice managers, billing teams, and front-desk staff rely on it for scheduling, patient intake, claims processing, collections, and daily clinic operations. Answer based on 1029 reviews Overview ### What company size and industries is ChiroTouch built for? ChiroTouch is built for small chiropractic practices, with 99% of reviewers from small businesses and 49% from Medical Practice. It also serves Health, Wellness and Fitness organizations at 34% and Hospital & Health Care settings at 10%, supporting scheduling, payments, billing, and notes in one system. Answer based on 1131 reviews Features and Usability ### What are the key features of ChiroTouch? ChiroTouch includes core practice management features like patient management, appointment scheduling, SOAP notes, charting, and billing with claims management. Differentiating features include customizable templates and macros for documentation, patient intake and self check-in, appointment reminders via text or email, and mobile or cloud access for providers. Answer based on 315 reviews Pricing ### How much does it cost and what fees or limitations are included? ChiroTouch starts at $159/month for the Core plan, with Advanced at 299/month; extra providers cost 49 or 99 each. There is no free version or free trial listed. Reviews often cite rising support costs and paid add-ons like reminders or intake, though some say integrations and automation can offset expenses. Answer based on 304 reviews Integrations ### Which third-party tools and platforms does ChiroTouch integrate with? ChiroTouch integrates with Review Wave and Zingit for patient communication, Global Payments Integrated for payment processing, and Waystar and Practice Mate for billing and clearinghouse workflows. Catalog listings also show Doctible and WebExercises, while reviewers mention Trizetto. In total, ChiroTouch connects to 8 third-party tools and platforms. Answer based on 52 reviews Getting Started and Support ### How easy is it to onboard and train a team on ChiroTouch? ChiroTouch offers live online training, webinars, videos, and documentation, and many reviewers say staff can learn basic tasks fairly quickly, especially front desk teams and small offices. Admins, billers, and providers usually need more time because setup, customization, and advanced workflows can feel dense, especially for nontechnical users. Answer based on 299 reviews Getting Started and Support ### What customer support options does ChiroTouch offer, and how do users rate the experience? ChiroTouch offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as helpful, knowledgeable, and effective for training and issue resolution, especially through chat. Common complaints center on long hold times, slow callbacks, inconsistent agent quality, and occasional difficulty getting urgent problems resolved quickly. Answer based on 315 reviews Security ### How does ChiroTouch handle data security and access control? ChiroTouch uses a secure database, login protections, secure remote access, cloud-based data saving, patient portal secure messaging, and secure backup options, including HIPAA-compliant backup. Reviewers also note tradeoffs: chart access from home can feel restrictive, note signing may require repeated password entry, and some secure portal, reminder, and password reset functions can be unreliable. Answer based on 21 reviews ## Who uses ChiroTouch? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive office workflow solution 86% positive reviews out of 105 Most reviewers describe office management as streamlined, customizable, and efficient, supporting smooth daily operations and growth. MIRANDA M. Office Manager Billing Coordinator, 2 - 10 employees. "This system has improved workflow and quality of our office." High and unpredictable ongoing costs 76% negative reviews out of 210 Most reviewers indicate pricing is expensive, with frequent add-on fees, contract restrictions, and costly support requirements. Kimberly P. Receptionist, 2 - 10 employees. "Now we are paying even more for this secondary contacting system. While this is really my only complaint about CT, is it a big one, and the amount of time this has gone on is simply unacceptable." Extensive built-in feature set 81% positive reviews out of 90 Most reviewers find features robust, versatile, and essential for efficient charting, communication, and daily workflows. Crystal R. Chiropractor Assistant, 2 - 10 employees. "Also gives you great safety feature with login features." Limited and confusing reporting tools 70% negative reviews out of 74 Most reviewers describe reporting as lacking customization, often inaccurate, and difficult to navigate for essential data. Diana T. Owner, 2 - 10 employees. "The reports are confusing and we can never quit get one that has what we want, We have also been struggling to put in a dollar amount if we have traded to be able to keep track of our trades" All-in-one practice management 84% positive reviews out of 61 Most reviewers indicate practice management tools simplify daily tasks, support growth, and make transitions easier. Reuben M. Doctor, 2 - 10 employees. "The integrated systems make using all aspects of practice management easy. " Frequent lag and slow performance 77% negative reviews out of 66 Most reviewers report performance and speed issues, including lag, slow loading, and interruptions during daily tasks. Tyler S. Chiropractor, 2 - 10 employees. "Can sometimes be slow- loading documents of inserting information can sometimes take a while." ## Features AI summary Based on 1,344 Chiropractic reviews Capterra reviewers point to these as the top features buyers look for in chiropractic software: - **SOAP notes** (**71%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**74%**) - **Patient Records Management** (**60%**) ChiroTouch supports all three of the features reviewers rate most highly: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help practices document care accurately, protect sensitive patient information, and keep records organized, allowing teams to manage daily operations more efficiently and support consistent patient care. SOAP notes 4.2 (332) 78.01% of 332 reviewers that rated this feature as important or highly important It gives you customizable, electronic SOAP notes that streamline documentation and save time. Some reviewers find macros and templates efficient and easy to use, though others mention occasional lag, time-consuming customization, and a desire for better integration with intake forms. HIPAA Compliant 4.6 (148) 87.16% of 148 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.2 (336) 68.15% of 336 reviewers that rated this feature as important or highly important With this capability, you can quickly organize, access, and update patient records electronically. Reviewers appreciate the ease of uploading, categorizing, and retrieving documents, but some mention difficulties with searching, deleting unused records, and adapting to cloud-based changes. Appointment Management 4.2 (315) 68.89% of 315 reviewers that rated this feature as important or highly important ChiroTouch offers straightforward scheduling, editing, and tracking of appointments. Users think it’s easy to manage recurring visits and send reminders, but some report too many steps, extra costs for online booking, and a need for more automation and user-friendly options. Healthcare Compliance 4.4 (251) 64.14% of 251 reviewers that rated this feature as important or highly important Compliant with healthcare rules and regulations around the world Billing & Invoicing 3.7 (277) 65.34% of 277 reviewers that rated this feature as important or highly important You get flexible billing and invoicing tools that simplify tracking charges and generating statements. Reviewers appreciate auto-population and integration with Office Ally, but some mention confusing statements, limited customization, and a cumbersome process with too many steps. ChiroTouch 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: ChiroTouch offers straightforward scheduling, editing, and tracking of appointments. Users think it’s easy to manage recurring visits and send reminders, but some report too many steps, extra costs for online booking, and a need for more automation and user-friendly options. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: You get flexible billing and invoicing tools that simplify tracking charges and generating statements. Reviewers appreciate auto-population and integration with Office Ally, but some mention confusing statements, limited customization, and a cumbersome process with too many steps. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: This aspect helps you efficiently submit, track, and manage insurance claims. Reviewers indicate it’s easy to batch claims and monitor status, but some note confusing setup, limited reporting, and challenges switching between insurance carriers or integrating with cloud-based tools. - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Chiropractors: Serves chiropractic practices - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: With this capability, you can quickly organize, access, and update patient records electronically. Reviewers appreciate the ease of uploading, categorizing, and retrieving documents, but some mention difficulties with searching, deleting unused records, and adapting to cloud-based changes. - Patient Scheduling: Book and manage patient appointments and follow-ups - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: It gives you customizable, electronic SOAP notes that streamline documentation and save time. Some reviewers find macros and templates efficient and easy to use, though others mention occasional lag, time-consuming customization, and a desire for better integration with intake forms. - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1,096) 4.0 Based on 1,096 reviews ## Pricing Value for money 3.7 (882) [View pricing plan details](https://www.capterra.com/p/48210/ChiroTouch/pricing/) ChiroTouch Start $139.00 Flat Rate,Per Month It includes: - Analytics & reporting - Appointment reminders - Basic AI charting with Rheo - Charting/EHR - Data storage + backups - Dedicated onboarding specialist - Digital intake forms - Intake summarization - Integrated payments - Live + on-demand videos - Patient management - Patient ledger - Patient portal - Scheduling ChiroTouch Grow $329.00 Flat Rate,Per Month It includes: - AI Scribe - Analytics & reporting - Appointment reminders and confirmations - Automated Review Requests - Auto recalls - Basic AI charting with Rheo - Campaigns - Charting/EHR - Data storage + backups - Dedicated onboarding specialist - Digital intake forms - Intake summarization - Integrated payments - Live + on-demand videos - Multi-location support - Patient ledger - Patient management - Patient portal - Scheduling - Office chat - Waitlist with EasyFill - 2-way texting ChiroTouch Scale $529.00 Flat Rate,Per Month It includes: - AI Campaign Generation - AI Review Responder - AI Scribe - AI Translator - Analytics & reporting - Appointment reminders and confirmations - Automated Review Requests - Auto recalls - Basic AI charting with Rheo - Campaigns - Charting/EHR - Data storage + backups - Dedicated onboarding specialist - Digital intake forms - Intake summarization - Integrated payments - Lead Management (Patient Link) - Live + on-demand videos - Multi-location support - Patient ledger - Patient management - Patient portal - Scheduling - SmartFit exercise programs - Office chat - Waitlist with EasyFill - 2-way texting Value for money 3.7 (882) 3.7 Based on 882 reviews ## Integrations [ Doctible](https://www.capterra.com/p/187669/Doctible/)[ Review Wave](https://www.capterra.com/p/157424/Review-Wave/)[ WebExercises](https://www.capterra.com/p/190296/WebExercises-Rx/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (1089) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (1,089) 3.9 Based on 1,089 reviews ## User reviews Overall rating 4.1 Based on 1,133 reviews Filter by rating 5(548) 4(312) 3(129) 2(58) 1(86) Mentioned topic Sorted by most recent AC AMBER C. Manager Medical Practice ### "Powerful Software Held Back by Poor Support and Unresolved Issues" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 29, 2026 Our overall experience with ChiroTouch Cloud has been disappointing, primarily due to support and issue resolution. Since relocating our clinic in June, we have experienced ongoing issues with CT Engage and have spent months attempting to get answers and solutions. Each time I ask for an update, I am told the representative handling the case will be contacted, yet days and weeks go by without any response. One of our biggest frustrations involves ERA posting. ChiroTouch receives and processes ERAs electronically but fails to automatically populate the Secondary Insurance Type field. Staff are required to manually open individual claim lines and select information that should already be populated by the ERA. This defeats the purpose of automation, increases processing time, and creates unnecessary opportunities for posting errors. What is most frustrating is that many issues seem to arise after system improvements or updates. Instead of increasing efficiency, updates often create additional problems that impact daily operations. While I have worked with a few knowledgeable representatives, the overall support experience has been marked by poor communication, lack of follow-through, and lengthy delays in resolving issues. No software is perfect, but practices should be able to expect timely responses and accountability when problems are reported. Pros Pros: What did you like most about ChiroTouch?\* Comprehensive practice management system with integrated scheduling, documentation, billing, and insurance functionality. When the system works as intended, it can help streamline many daily office operations. Cons Cons: What did you like least about ChiroTouch?\* Customer support is consistently slow and difficult to work with. Tickets can remain open for weeks or months without updates, and chat support often only creates tickets rather than resolving issues. On multiple occasions I was told a ticket would be opened, only to find later that no ticket existed. Software updates frequently introduce new problems that disrupt established workflows, and getting those issues acknowledged and corrected can take far too long. Switched from [zHealth](https://www.capterra.com/p/162807/zHealthEHR/) We switched from zHealth because we were looking for a more robust chiropractic practice management solution with stronger integration between scheduling, documentation, billing, and patient communication. Unfortunately, while ChiroTouch offers many of the features we were seeking, ongoing support and system issues have made the transition much more difficult than anticipated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Samuel M. Operations and Practice Developer Medical Practice ### "Solid in the clinic, unreliable where it counts - and years of unanswered requests" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 21, 2026 We're a four-location chiropractic practice, about 55 staff, on ChiroTouch Cloud since March 2023. I've used it daily as a CA and now use it regularly to pull financial reports and run audits, so I've seen it from both the front desk and the back office. In the treatment room it's genuinely good. The problem is everything downstream of that: the Analytics section is unreliable and incomplete, support is slow and dismissive, and the requests that matter to billing and operations have gone unanswered for years while cosmetic, doctor-facing tweaks get shipped quickly. For a system a business owner has to depend on, that's a hard combination to live with. Pros Day-to-day clinical work is where ChiroTouch shines. Charting is fast and reliable, adding charges and billing is smooth, and custom codes are easy to manage. The automated patient reminders are a real plus — customizable messages, set and forget. If your only measure were what happens between check-in and check-out, this would be a much higher rating. The core clinic experience works. Cons The Analytics section is the core issue, and it's twofold: it's unreliable, and it's incomplete. Unreliable — reports break with no warning and no pattern. Some days a report runs instantly; other days the exact same report churns for an hour or two and never returns, and you give up and try again the next day, when it suddenly works in seconds. There's no way to predict which reports will fail. Filtering is not intuitive; simple tasks require prior experience or a support call. It took me three days and six to seven hours of work — much of it on support — just to understand how the AR aging buckets and filters actually worked. Every time we or our billing team raise these issues, support tries, but nothing ever improves lastingly. The Analytics section actually used to work better than it does now. Incomplete — there are no true master reports that combine data across the individual reports a practice actually needs together. Insurance and LIEN aren't separated, and LIEN returns and deductions aren't tracked at all, which are basic things a clinic needs to see. The gaps are severe enough that we've had to build our own internal reporting tools to get numbers ChiroTouch can't reliably produce. The pattern behind all of it is responsiveness. Our billing team has asked for Analytics fixes for years with nothing to show for it. In ChiroTouch's own public idea portal, the earliest request for third-party API access is dated July 13, 2022; the single most-voted feature request (posted January 29, 2023) has 337 votes and still isn't built; and there are 847 suggestions sitting under "future consideration." Meanwhile, doctor-facing note changes with under 100 votes get implemented quickly, and development time exists for touches like birthday confetti on patient profiles — but a billing request with 300+ votes waits years. The contrast that says the most: the Fullscript integration launched fast, because that partnership benefits ChiroTouch. When a change benefits the customer instead, it waits. Support quality compounds it. In my experience the first 30–60 minutes of a ticket are spent getting the rep to take the problem seriously at all; only then does real work begin, and even then it took escalation to developers and multiple days to resolve. Our billing team describes the identical experience every single time. I submitted my own API request about three months ago and got no substantive response — an email did arrive, but a month late and without even stating what it was about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jacob H. Chiropractor Alternative Medicine ### "ChiroTouch from Start to Finish" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Overall, we have been very pleased with ChiroTouch. From day one we have used this software in our practice and have every intention to continue with it going forward. Pros We have always enjoyed the ease of use with ChiroTouch. From customer support to billing, it's been a great value for the money for our practice. Patient management within charting and front desk is streamlined so it makes going back and forth much less of a hassle. Anytime we have had issues their phone and email support has been very helpful and timely in addressing any issue. Cons The only thing we had an issue with was when migrating to the cloud-based version of the software we lost the interoffice messaging capability. However, now it appears they have addressed that issue and added it as a feature. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reasons for choosing ChiroTouch Ease of use, all in one feature, and familiarity with the original product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KR Karina R. Chiropractic Assistant Medical Practice ### "Comprehensive Practice Management Solution with Strong Features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 8, 2026 Overall, my experience with ChiroTouch has been positive. The platform helps improve efficiency by combining patient management, scheduling, billing, and clinical documentation into one system. While there are occasional challenges with setup and support, the software provides solid functionality and helps streamline practice operations. It has been a valuable tool for managing day-to-day chiropractic office tasks. Pros ChiroTouch offers a comprehensive all-in-one practice management solution that helps streamline daily operations. The scheduling, billing, documentation, and patient management features are integrated into a single platform, making it easier to manage patient workflows. The software is generally user-friendly once configured, and the customizable templates help improve documentation efficiency. Cons The software can have a learning curve for new users, and some advanced features require additional training to use effectively. Customer support response times can vary depending on the issue, and occasional software updates may require adjustments to existing workflows. Pricing may also be higher than some competing solutions, especially for smaller practices. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Julie S. Chiropractor Health, Wellness and Fitness ### "Overall great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 3, 2026 Overall great on the provider side, Billing side is not as smooth as preferred. On/off toggles would be appreciated to for optional services. Pros 1-I appreciate that I can modify/update my notes to say whatever I want at ANYTIME!!! 2-Easy to use! Cons 1-There have been more loading issues as we change between screens than there used to be. 2-There seem to be more updates during the week changing how cards are processed and screen layout without warning ahead of time. 3-Loading tiome for reports at the end of the day takes WAY too long. Switched from [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/) Not able to edit/modify notes until an update was available. Alternatives considered [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Reasons for choosing ChiroTouch I have used ChiroTouch before at another practice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TE Theresa E. Office Manager Health, Wellness and Fitness ### "It is Rocket Science Programming but kindergarten to the user!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Again, I was a user with the original Chirotouch and now the cloud-based Chirotouch for three years. The transition was super easy and the learning curve is super simple. I would highly recommend Chirotouch whether you are a small office or a fast-past, high-volume office. Pros What I like most about Chirotouch software is their customer support. Every software program on the market will have its pros and cons for your unique business, but it is the customer support that separates the mediocre from the extraordinary and Chirotouch is the extraordinary. When I have a challenge with any part of their system, the response time and accuracy is always exceptional and it is always my error. My error not because the programming is odd to me, or that I wish it was different, but rather, because I simply was wrong! Cons What I like least about Chirotouch is in a few places I think their sort algorithm is backwards, or at least for me. I feel like the current date should be at the beginning of what I am looking for, rather than the bottom. I have been a customer for over a decade and sometimes what I am looking for could be many many pages deep. Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) The doctor made the switch after asking with colleagues at a Master's Circle seminar Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL ANTONIA L. PATIENT COORDINATOR Medical Practice ### "CHIROTOUCH REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2026 OVERALL ITS BEEN GREAT WORKING WITH CHIROTOUCH. EASY ACCESS , BETTER SCHEDULING AND COMMUNICATION WITH PATIENTS. Pros COMMUNICATION WITH PATIENTS, EASY SCHEDULING PATIENTS. WE LIKE THAT CT INPUTS EOBS INTO PATIENT FILE. Cons IT IS HARD TO REACH COSTUMER SERVICE ON THE PHONE. IT WOULD BE NICE TO GET MORE TRAINING FOR BILLING Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC James C. Chiropractor Medical Practice ### "CT: Make the switch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2026 Overall experience with CT has been overall positive and I'm very glad that I made the switch. I can now finish the note pretty quickly Pros The things I like the most is the ease of use for the doctor as well as the customer support. It's very easy to get someone on the phone that can help you. Notes can be done very quickly, whether you use AI or regular notes Cons We are adjusting to the ledger. That has been our hardest learning curve coming over from a different to the EHR Switched from [SilkOne Cloud Chiropractic EHR](https://www.capterra.com/p/136083/SilkOne-EHR/) cost and ease of use of ct. Plus silkone just wasn't doing enough anymore. They weren't upgrading Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mark S. Chiropractor Admisistrator Medical Practice ### "Choose a different EHR than Chirotouch." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 26, 2026 Constantly leaving stuff out when you call them. Never refund over charges, and always come up with a reason for screwing you. Pros Works well for doctor. I have nothing else to add. If I could give a negative 5 review I would, but it is not a choice Cons They are constantly charging for everything they do and if you call to cancel an add on, if you don't do it in writing they keep charging you for months without telling you why. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Thomas S. Chiropractor Health, Wellness and Fitness ### "Top notch product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 12, 2026 I have used Chirotouch for more than 8 years at this point. I would recommend it to most chiropractors and even other doctor/pt types. Pros Easy patient management and note taking with custom macros. Customer support is great. Quick response times and online forms. Cons CT rev is a little lack luster on the lower end. But they do continue to support and innovate on their product to make it easier for the consumer to use and rely on. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/48210/ChiroTouch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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