# Page 25 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 601-625 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GK

George K.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Can't practice without it!"

March 27, 2017

5.0

We have used CT for almost 10 years and it has made everything from billing to scheduling to note taking so much easier than our previous practice management software. I highly recommend it!

Pros

It does basically everything, we don't need to use any thing outside the system, it's all in one.

Cons

That it can't automatically read my mind and generate a visit note.

Review Source

Response from ChiroTouch Integrated Practice Solutions

April 1, 2017

Dr. Kollias, Thank you so much for the kind assessment! We are truly blessed to have had the opportunity to serve you and your practice and look forward to working together for many years to come!

KB

Kamela B.  
Office Manager  
  
Used the software for: 2+ years

### "Easy to use"

May 3, 2018

5.0

Pros

Ease of use and almost self explanatory. Minimal training needed. Everything is maintained easily with storage

Cons

Some functions take a while to adjust to and are not as straightforward as I would like. Understanding reports takes a while to know what exactly each one contains

Review Source

DC

Darrell C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly Recommend"

February 19, 2021

5.0

Pros

Ease of use and scheduling and being able to add on other useful services the work with the program. Customer service is spot on and they have always been able to resolve any issues I’m having

Cons

Wish there was a database of macros to choose from vs just customizing yourself

Review Source

SK

Shira K.  
Billing Coordinator  
  
Used the software for: 2+ years

### "Very disappointed that constructive ideas and modifications are ignored and not implemented."

May 9, 2018

4.0

The doctor loves the note taking system. Electronic billing is a breeze with this system.

Pros

Individual claims can be sent from the Patient Ledger. Check postings go directly to the patient's account ledger.

Cons

The Patient Ledger is cumbersome, and often does not provide the data that I need in the form I need it. The Patient Statements do not allow for a noticeable dunning message--it's too small. Other small fixes would make this software better, but they are not implemented.

Review Source

PP

Parissa P.  
Doctor of Chiropractic  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroTouch review"

March 15, 2021

5.0

Very good. \[SENSITIVE CONTENT HIDDEN\] and almost all the people in tech or software support are very kind, knowledgeable and efficient with their skills.

Pros

Ease of use and navigating between different pages.

Cons

At times,... I wish they had better library of videos to further advance our usage and productivity.

Review Source

SG

Sarah G.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Recommended"

March 4, 2021

5.0

Pros

Easy all in one product. I also find support to be good overall but especially \[SENSITIVE CONTENT HIDDEN\] ! He's the best. I have used the product for 7 years.

Cons

hold times for support. pricey. Not every support person is well trained and sometimes they pass the buck .

Review Source

CP

Chanelle P.  
Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "Great Software"

November 8, 2016

5.0

I love ChiroTouch, the only draw back is that it is server-based and not cloud-based. I think they are coming out with a cloud-based software, but I did not have the pleasure of using that. ChiroTouch is easy to use from a clinical SOAP note perspective, you have the choice either to use premade macro templates or make your own macro buttons to make your note taking super easy. My daily notes for a routine visit took less than 60 seconds. Our notes were so good that we even had attorneys compliment us on them. I definitely recommend this product. I'm in a new practice that uses a different EHR that I am less than impressed with. I feel spoiled with how amazing ChiroTouch is now that I'm using a less than satisfactory product from another company that I'm not going to name in this review.

Pros

I love the provider window that shows my adjustments (listings), diagnosis, soap note, X-rays, additional notes, care plan, insurance or payment info, and any other alerts I need. This window makes a daily visit so easy and seamless. If you have a high volume practice and want to remember small details to easily connect with your patients, ChiroTouch is the software for you.

Cons

It takes a lot of work to get your macros made. Once they are done it is not an issue, but upfront it is a lot of work.

Review Source

AJ

Angela J.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Great for notes, but "back office" isn't as functional as others"

April 11, 2016

3.0

Pros

The Macros are easily customized, allowing for accurate and FAST note taking. You can also easily schedule for multiple practitioners. It's great to have my iPad in the rooms with my patients, and I can quickly finish a daily SOAP note with just a few clicks.

Cons

Customer support, often takes a long time to get back to you. Also, it can often be difficult to get the right reports, and on the billing end of things it just seems more labor intensive than other programs I've used in the past. Search capabilities are also not what they could be, for example, in searching for a diagnosis, you can search by code or description. If looking by description, you have to search with exactly what it starts with, there are no capabilities to pull words in the middle of the description or portions of descriptions. Also, lots of add on charges.

Review Source

KH

Keven H.  
Provider  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Decent Product"

May 22, 2020

4.0

Pros

It is extremely easy to document, bill and do accounting.

Cons

Once a month the software will stop working for many different reasons. To get assistance it is not free and will take an entire day. All of the issues are within the software, and they are not easy to fix.

Review Source

RF

Randall F.  
MGR  
Medical Practice  
Used the software for: 6-12 months

### "Horrible software from a horrible company"

October 13, 2022

1.0

Pros

notes were easy fairly quick to do after proper setup

Cons

Complained often and loudly about terrible A/R and billing process. Almost impossible to correct mistakes unless you are a computer professional

Review Source

MA

Mohammad A.  
owner  
Medical Practice  
Used the software for: 2+ years

### "great costumer service "

March 16, 2021

5.0

Pros

\[SENSITIVE CONTENT HIDDEN\] is by far the best rep we have ever dealt with period. she goes above and beyond to help you with what ever the problem is.

Cons

the new update has made things very difficult but \[SENSITIVE CONTENT HIDDEN\] has eased it alot on our business

Review Source

KD

Kate D.  
Case Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great to use. One problem"

January 17, 2023

4.0

Once it is up and running, ChiroTouch is great and super fast to use and teach.

Pros

The software is pretty intuitive--even for someone who has no experience with electronic health records.

Cons

Trying to install and get verified is not as simple. I've also experienced an issue where ChiroTouch will tell me that my license is expired when I don't have a time-restricted license.

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 19, 2023

Hello Kate, We appreciate your review on ChiroTouch! We enjoy hearing your feedback. We hope to hear more about your success on your ChiroTouch journey! Thank you for being a customer!

JD

Jenny D.  
Chiropractic Assistant/Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Overall great software!"

January 10, 2018

4.0

Pros

What I like most about the software is the functionality. I believe it is pretty user friendly and easy for new users to learn quickly.

Cons

What I like least about this software is the inability to set a care plan calculator. We are a chiropractic office that does care plans and I would like to see a way to easily keep track in the ledger how many visits to bill to insurance, total visits for care plan, and payments made out of total investment etc.

Review Source

LD

LUIGI D.  
owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Our 12 yr experience"

May 3, 2019

5.0

accounting, billing

Pros

Greatest out there! Set the new bar in software for the Chiropractic profession.

Cons

needs to be refreshed. Need to incorporate visuals for patient interaction. Better sign in and automation for checkin and out. wanting to improve macro---notes

Review Source

SD

Stacy D.  
chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "new user"

March 16, 2023

4.0

Very positive once it was up and running

Pros

The integration was very difficult but the team that helps you do this is great. Very organized and positive, \[sensitive content hidden\] was the best!

Cons

The integration was complicated and it did not need to be.

Review Source

RB

Rikard B.  
Doctor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Better support and to work with one person who know your issues is needed"

May 3, 2018

4.0

It makes it much easier to run a insurance based clinic and to have different providers with different degrees under the samt roof.

Pros

Very complexed system that has the capacity to run a large and multipurpose use clinic. Make it easy to run a insurance based practice.

Cons

That it require to much it support and that it is not an option to run it in the cloud. There is a need to have one person on support that are more familiar with my clinic so I can use the product more efficient.

Review Source

HB

Haylie B.  
Receptionist  
Hospital & Health Care  
Used the software for: 2+ years

### "Chirotouch is easy to learn how to use but isn't very pretty. "

December 19, 2017

4.0

Pros

Super easy. You can do everything with one system. Very user friendly and clean and crisp. You have multiple options for customization.

Cons

Not able to add multiple prices for one thing and sometimes the system glitches and you takes away too many products.

Review Source

LG

Laura G.  
Front Desk Manager  
  
Used the software for: 1-2 years

### "We have been using ChiroTouch for a year and a half. It has changed our practice!"

January 11, 2018

5.0

Pros

The ledger is really easy to look at and explain to patients what they owe and why. We also like the scheduler; it is easy to use and we like the fact that we can change colors and appointment length to fit our scheduling needs.

Cons

The inability to differentiate between patients; we wanted to be able to mark patients as a 'quick, routine adjustment' versus a 'longer, more lengthy patient'.

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 15, 2018

Laura, Thank you for your remarkable feedback as for all of us at ChiroTouch it is humbling to know that in an year and half, the software has helped change your practice. We appreciate your time and are so grateful to have the opportunity to help and serve your team !

KC

KIM C.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I have recommended Chirotouch to others"

August 17, 2018

5.0

The people are very nice and helpful. I have only had a couple who seemed like they were still learning, and just couldn't help me. But if I call right back, the next person has always helped! The BOYS have always been awesome, crew is always great.

Pros

It is super thorough, and they try really hard to anticipate the trends and needs coming down the line. They fix the software before it becomes a problem.

Cons

Personally I think the reports are tricky. I have trouble getting exactly what I'm looking for.

Review Source

DA

Denise A.  
Billing Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software"

March 22, 2021

5.0

Customer service is typically easy to work with; \[SENSITIVE CONTENT HIDDEN\] has provided exceptional customer service. Thank you \[SENSITIVE CONTENT HIDDEN\]!!!

Pros

Ease of use for scheduling patients and posting payments.

Cons

Report feature is not ideal. I wish the report options were more clear.

Review Source

RV

Raymond V.  
owner  
  
Used the software for: 2+ years

### "I have been in practice for over thirty years and have tried various programs over the years. "

January 15, 2018

5.0

Day to day usabilty with tyhe trust that chirotouch will always be there should you need them.

Pros

Its ease of use. With very little effort and a little time, I have been able to use this program as well as any of my employees. Billing is easy and most importantly for me, patient notes are a snap. Whether you use Chirotouch's format or you customize them to your practice, it couldn't be easier. Should you need help, Chirotouch is always there with great service

Review Source

BV

Brienne V.  
Licensed Massage Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Chirotouch"

September 23, 2021

4.0

Overall the experience and use of this product is very good.

Pros

It was a fairly easy system to learn how to use. It was also easy to navigate and find where you need to go for daily functions.

Cons

There is a little bit of a training required to get it down. Once you have it down though you are good to go.

Review Source

CB

Courtney B.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "very frustrating with weekly issues, from basic software to billing software. "

May 7, 2018

2.0

All in one software

Pros

All in one software is nice. Scanning records and reports are easy and has adequate space to store and organize EHR. Also the patient sign in with SOAP notes is very useful.

Cons

There are constant problems, from not being able to remove old insurance polices to claims not sending out and not user friendly with other clearing house software even though we were told there would be no issue. All though customer support is prompt and helpful, the issue usually pops up again with in a few days or told it needs to be taken to development that can take upwards of a week to fix . It can become very difficult navigating a system with so many issues, especially in the billing side of the program that cost the office loss in revenue.

Review Source

VR

Verified Reviewer  
Owner and DC (retired)  
Alternative Medicine  
Used the software for: 2+ years

### "Great solution to keep things moving smoothly"

May 14, 2019

4.0

We keep track of accounting much easier and more proficiently. Of course the note system is fantastic

Pros

Search functions. Inter office communications. Great billing solution

Cons

Updates can be inconvenient esp for iPad users but this is really trivial. Not a big issue

Review Source

JQ

Jessica Q.  
Receptionist/Patient Relations  
Medical Practice  
Used the software for: 2+ years

### "Chirotouch is great"

March 22, 2021

5.0

Pros

The customer service has been for the most part been good to work with, but \[SENSITIVE CONTENT HIDDEN\] has been outstanding, he's gone above and beyond and I'm super grateful for it.

Cons

The multiple report features is my least favorite.

Review Source

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