# Page 26 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 26 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 626-650 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Ashley M.  
Chiropractic Assistant  
  
Used the software for: 2+ years

### "Thoroughly enjoyable and easy to us. "

January 9, 2018

5.0

Pros

The training videos are amazing. They really make navigating the software easy to learn. The videos them self are easy to locate has well seeing has they are in our chiortouch library. And if I don't understand something I can watch the over and over again.

Cons

Sometimes it has trouble connecting to the server so it slows us down by taking for every to load. The system also glitches when this is happing causing the slow down.

Review Source

SA

Suhyun A.  
Dr  
Medical Practice  
Used the software for: 2+ years

### "Started out good, went down the hill."

October 31, 2017

1.0

Do not buy this program. There are many cloud based program that you don't need an IT person working your clinic, that is MUCH cheaper. Do not buy!

Pros

The program is easy to use, intuitive, and anyone with half brain should be able to pick up and start using it.

Cons

Fees. Fees. Fees. Fees. And more Fees for every feature that should be a part of their monthly fee schedule. Terrible terrible support, can never get a live person, unless you call for three days.

Review Source

RM

Rich M.  
Chiropractor  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great product for my chiropractic practic"

April 2, 2024

5.0

Very good experience with learning about Chiro Touch before purchasing. They take they time explaining the features and allowing a great demo.

Pros

It is very easy to use when scheduling patients, filling out SOAP notes and billing patients.

Cons

Some of the added features are a little costly

Review Source

RM

Rhonda M.  
Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "Chiro cloud user"

August 16, 2022

5.0

Great. Customer service is extremely helpful and timely. Two thumbs up!

Pros

I love cloud technology and ability to use it wherever whenever!

Cons

I do not like the layout of the ledger. Very confusing when first looking at it.

Review Source

Response from ChiroTouch Integrated Practice Solutions

August 25, 2022

Hi Rhonda, Thank you for your review of ChiroTouch! We are delighted you hear that you love the cloud-based ChiroTouch. If you have questions about features, please contact our team! We are always happy to help. Thank you for being part of the ChiroTouch family. Cheers!

LS

Lawrence S.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Chirotouch and us"

May 12, 2019

5.0

My entire front desk and back office stare very pleased with the functionality. I am very satisfied with the patient record keeping.

Pros

ease of use, good ability to make changes and navigate to different areas

Cons

There is nothing that we didn't like about chirotouch

Review Source

AG

Aaron G.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Poor Cost-to-Benefit Ratio; Do Not Recommend"

March 2, 2017

1.0

Huge outlay in $ initially, and subsequently they also implemented a ~ $$$$+/year charge. This does not include many of the better features they offer (text reminders, etc.). Those are significantly more money yet. Customer service is fair (not great, not terrible). Software functions as if it were designed for Windows 98. Patient statements are abysmal. I cannot express just how poorly they are. Unfortunately a late update actually made them worse.

Pros

Basically functional.

Cons

Horrible performance to cost ratio.

Review Source

CC

Chris C.  
Chiropractor/owner  
Hospital & Health Care  
Used the software for: 2+ years

### "The best EHR for chiropractors"

May 4, 2019

5.0

I save about 1.5 employees worth just with the software alone. It is wonderful.

Pros

Fast, easy, great support, customizable, online forms, data tracking, billing and insurance implementation

Cons

Can’t customize intake forms. Can’t customize iPad apps.

Review Source

CF

CURTIS F.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Support"

December 16, 2020

4.0

\[SENSITIVE CONTENT HIDDEN\] is one of the most helpful support staff I have come across. Takes her time and explains what she is going to do so that you aren't just at the whim of someone controlling computer. Very patient when asking questions and getting answers.

Pros

The learning curve is not too bad. The over all functioning of the software is very good. While some do not like a lot of updates, the fact there are ones being done shows that the developers want to make sure the software is up to date as much as possible.

Cons

Not a fan of how the windows have to all be open

Review Source

ML

Meissa L.  
provider  
Medical Practice  
Used the software for: 2+ years

### "Expensive, be prepared for extra charges you didnt know about"

February 14, 2018

3.0

Shop around.

Pros

Works well, does a lot if you pay out the nose for every feature. Worth it if you have a very large practice I suppose.

Cons

They, without warning you, raise prices constantly. things that USED to be included for free no longer are (mychirotouch.com access which is where many extra features are). this product is so expensive now I wish I hadn't chosen it. In my old office, it was expensive but worth it.

Review Source

cM

camille M.  
Office Manger  
Hospital & Health Care  
Used the software for: 2+ years

### "Chirotouch Review"

August 11, 2016

5.0

Wehave used Chirotouch for over 7 years. It was one of the software programs used at Life University in Marietta Georgia, for students to learn. It has been easy to use and covers so many aspects of a chiorparctic practice.

Pros

User friendly and includes so many options from the Doctor to the staff.

Cons

Cannot clear certain payors out that have been inactive for years.

Review Source

Response from ChiroTouch Integrated Practice Solutions

August 12, 2016

Camille, Thank you so much for taking the time to give such a thoughtful assessment and review! We are honored to be able to help !

SB

Scott B.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Chirotouch is the Gold standard in chiropractic software. Period."

January 9, 2018

4.0

Top quality electronic notes, constant upgrades, the knowledge that I have the best.

Pros

Chirotouch has great support through multiple platforms which comes in handy with today's fluid and mobile workforce

Cons

Chirotouch is not cheap; neither is a Mercedes. But you get what you pay for, right? The yearly support fee is steep and there are multiple yearly fees for various features that I feel should be included in a product of this price.

Review Source

RT

Rolanda T.  
Chiropractic Assistant  
Medical Practice  
Used the software for: 2+ years

### "IT Related Problems "

August 15, 2018

5.0

I worked with one of CSR and he was so patient, professional, and helped me resolved all the issues i called about. I loved that he wasn't limited to just helping me fix just one thing.

Pros

I love the customer support that we receive. The agents are so knowledgeable and are able to help me resolve my issue right away!

Cons

There's honestly nothing i can think of that was a con on this call. I was able to get all my questions answered and everything resolve.

Review Source

LB

LaTanya B.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ChiroTouch Simplicity "

December 13, 2019

5.0

Friendly representives, and easy to use. Staff is able to learn pretty quickly

Pros

How easy use it was, and how easy to get assistance

Cons

Just normal updates, but that occures with all software

Reason for choosing ChiroTouch

Highly recommended from other Chiropractors

Review Source

JT

Janette T.  
Office Manager  
  
Used the software for: 2+ years

### "Very easy to navigate."

May 3, 2018

5.0

Pros

Patient flow from check in, to charges, to check out. Scheduling and collecting is easy. Billing is easy.

Cons

One thing specifically - Having to update Alerts after seeing them. Can't adjust alert while looking at it.

Review Source

TT

Thomas T.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Saved My Practice"

May 10, 2019

5.0

I've been very pleased with my experience with chirotouch. It has sped up my daily note-taking ability and has saved me plenty of time. I also like the in touch feature that allows me to communicate with my patients via text message confirming appointments as well as reminding patients of missed appointments.

Pros

one of the things that I like the most about the chirotouch software is the ability to save me time when documenting my daily notes.

Cons

One of the only things that I can complain about in regards to the software is there are often glitches that can cause the software not to work that is either server related or update related. But often times we can get those problem solved fairly easily by contacting a representative online through chat or phone call.

Review Source

LC

Lindsay C.  
Front Desk Coordinator  
  
Used the software for: 2+ years

### "We use chirotouch in our office and it is extremely vital and helpful to our practice!!"

July 26, 2017

5.0

Pros

Laurence is always available whenever we have any questions or need any help with anything!! He is awesome!!

Cons

I do not have any cons to mention at this time. Laurence is always there and available if we need any help!!

Review Source

Response from ChiroTouch Integrated Practice Solutions

September 21, 2017

Hello Lindsay and thank you so much for your kind words as they help to reinforce our company mission : we strive to enrich the lives of our client so that they may enrich the lives of their patients. We are so grateful to have you as clients!

GO

Gypsy O.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Small Practoce Runs Perfectly"

August 1, 2019

5.0

Pros

It is easy to find your patients and adjust their charts. Available in both frontdesk and practitioner formats and easy to use.

Cons

Changing some things in maintenance can be difficult to find or adjust at times.

Review Source

AK

Andrew K.  
President  
Medical Practice  
Used the software for: 6-12 months

### "Thank You Chirotouch"

November 6, 2019

5.0

Having everything all in one place is a lot like consolidating frivolous loans. It makes it easier for me to keep my business organized. Time is money!!

Pros

The customizable nature of the product. The software is very versatile and accommodates all my needs as my practice grows. The accounting feature is very easy to use which helps my office collect the hard earned money it deserves!!

Cons

Sometimes it is busy to get through to tech support and I can't get my question answered right away.

Review Source

AD

Amanda D.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Great investment"

July 25, 2016

5.0

Pros

We are so dependent on ChiroTouch software that we repurchased the software after selling our previous clinic and opening another. Some of the reviews here have mentioned frustration with long wait times when trying to reach Support; I have to say that this problem has been corrected. I have only experienced short wait times every time I've called the last six months (my call is answered right away, or after no more than 5 minutes). The Support department is fantastic! Every employee I've talked to has been very well-versed in the software and it's features. There is a learning curve for the staff and the doctor when first implementing CT, but the training is very complete and gets you up and running quickly.

Cons

I really don't have any negatives to say about the product.

Review Source

MP

Matt P.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Don’t believe the negative reviews"

April 19, 2018

5.0

I’ve heard different things about Chiro Touch. Some good, some bad. My experience has been nothing but exceptional. We’re opening a new office and between the customer service and IT support, I’ve been extremely pleased with the service so far.

Pros

\-Customer service -IT support -CT has way more functionality than any other program we looked at.

Cons

More expensive than other EHR systems. However, it also offers a lot more than any other program on the market.

Review Source

KD

Kathryn D.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "I LOVE ChiroTouch!"

January 5, 2017

5.0

ChiroTouch is extremely user-friendly..... and speaking of friendly, they have an excellent staff of kind and helpful customer service professionals!

Pros

It has a wide variety of options that can be used to customize it specifically to best suit your company's needs.

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 11, 2017

Hello Kathy, And thank you so much for your kind review ! Having you as a client for 8 years and running has absolutely been our pleasure and we hope to have the opportunity to work together for many years to come !

CN

Cory N.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Awesome, easy to use, all inclusive, full functioning chiropractic program"

January 16, 2018

4.0

I would highly recommend this product to any new (or established) Chiropractor looking to simplify their office. Detailed notes, accurate accounting, a clear schedule, recalls and ease of use will all contribute to the success of your practice.

Pros

Simple to learn and use. Accurate accounting. Clear scheduling module. Offers every feature of previous programs, all in one place!

Cons

There is only one downside I have found and it's in the scheduling module, you cannot delete an appointment once it's checked in. Not a big deal, just a small improvement that could be made.

Review Source

MS

Mallory S.  
Chiropractoc Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "ChiroTouch"

August 5, 2018

5.0

Personally, I have had an amazing experience with C-touch! The customer service is amazing, the price is really good I am totally worth your purchase !

Pros

As a chiropractic assistant who sees around 100 patients a day. Having time to mess around on the computer and get everybody booked and scheduled is a big part of my day. C- touch is very functionable and very easy to understand!

Cons

where in the process from switching over to patient files to computer. However we still use peoples file for Workmen’s Comp. cases, personal injury reports, and car accidents. When we have to pull patient files, I wish there was a button that could print all of the people scheduled for the day in alphabetical order to make it easier to pull fules

Review Source

JC

Jon C.  
Owner/Chiropractor  
  
Used the software for: 2+ years

### "There can be quite a bit of a learning curve at first, but fine after that."

January 9, 2018

4.0

Knowing that this software can do pretty much everything I need in order to run my office is a great perk.

Pros

Possibilities are endless of how you can personalize it. Once you get everything implemented it's quite easy to make a few tweaks here and there to really make it your own.

Cons

Not a fan of having to pay for technical support. I know some software out there has free support, but usually you get what you pay for.

Review Source

JC

Jim C.  
CA  
Hospital & Health Care  
Used the software for: 2+ years

### "CT Support"

January 28, 2020

5.0

Pros

It is easy to use, if I need support, Pep is ALWAYS there to assist. He is a valued member of our, I mean your team!

Cons

It sometimes freezes up. I'm not sure if it is the server or software though.

Review Source

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