# Page 30 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 30 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 30 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 726-750 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BB

Brenda B.  
Office manager  
Medical Practice  
Used the software for: Less than 6 months

### "Online chirotouch"

August 16, 2022

5.0

Pros

Easy to get into from anywhere Easier to use

Cons

If not used for a short time you have to reconnect frustrating

Review Source

Response from ChiroTouch Integrated Practice Solutions

August 25, 2022

Hi Brenda, Thank you for your review of ChiroTouch! We are glad to hear the switch to our software has been a smooth process. Please contact our team if you have any questions; we are always happy to help. Thank you for being a ChiroTouch customer. Cheers!

AP

Ashley P.  
Lead CA  
Medical Practice  
Used the software for: 2+ years

### "Over-all is a decent enough software program."

January 9, 2018

3.0

Going paperless.

Pros

The ability to get new and updated services is great. The company really listens to their clients about their needs.

Cons

Dealing with the macro's has been difficult at best. Have not found much support on building and changing without getting errors.

Review Source

EM

Emily M.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Support is a joke"

August 18, 2017

5.0

Pros

It really is easy to use. Customizable and has a lot of report functions. I like being able to upload claims directly from the program!

Cons

When you come across something that you need help to get past, you go to call support. The first thing they tell you is you need to try searching online support first. So I have just waited 45 minutes to get a live person and they refer me to online help?! CRACKPOT SUPPORT!

Review Source

Katarina S.  
Marketing and Social Media Specialist  
Entertainment  
Used the software for: Less than 6 months

### "Needs Updating "

January 8, 2019

3.0

Patient information updates. Helps keep the practice up to date on all patient records.

Pros

I like that you can upload pictures of your patients and send out text/email reminders.

Cons

The overall look of ChiroTouch is a bit outdated to say the least. It's very chunky looking and can be a pain to navigate. It's also been crashing on us every once in a while.

Review Source

LL

Linda L.  
Office Manager/Billing/Insurance  
Hospital & Health Care  
Used the software for: 2+ years

### "Chirotouch is Great!"

July 27, 2016

5.0

We have used Chirotouch for over two years and it has been a great addition to our office. The training and support for this system are excellent and you get helped right away when you need it.

Review Source

Response from ChiroTouch Integrated Practice Solutions

July 27, 2016

Hi Linda, Thank you so much for your thoughtful assessment. We are very grateful to have the opportunity to serve your practice !

JO

Justin O.  
Officer Manager  
  
Used the software for: 2+ years

### "It gets the job done"

May 3, 2018

3.0

Pros

Doesn't need updates that often. But then maybe that's the problem.. the review wants more pro's but I can't think of any more.

Cons

it is Slow and it often times Lags. Not user friendly for 2018. Definitely could use a good update Customer service is okay.

Review Source

SW

Scott W.  
New Patient Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not impressed"

January 9, 2018

3.0

The ability to scheduled all of our patients

Pros

Scheduling is very easy. Its is user friendly and easy to utilize when being used on a daily basis

Cons

Reporting feels like uses tech from 1980. Need to be able to customize reports. It does not make getting reports easy

Review Source

MM

Michelle M.  
Director of Operations  
Hospital & Health Care  
Used the software for: 6-12 months

### "Just ok"

July 18, 2019

4.0

Pros

I like that it is fairly easy to use. There are great reports that can be pulled for practice analytics.

Cons

Not easy to navigate to find settings/permissions once the product is set up. We need to change a permission to an app, and cannot find how to do it. No ongoing training/followup with the company now that we're a client.

Reason for choosing ChiroTouch

It came down to price and training.

Review Source

AG

Aaron G.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Expensive Hamstrung Software"

November 23, 2017

1.0

Pros

It's basic functionality is okay, though it looks like it was built on Windows 95 software. Any frills will cost you more, and they frequently do not work as advertised (patient reminders, etc.)

Cons

Too many to list. Ever-increasing monthly support fees.

Review Source

RB

Richard B.  
Owner  
  
Used the software for:

### "ChiroTouch, good but not great"

December 30, 2014

3.0

The new CT Intake does make the processing of new patients much easier and documentation much better. Big problem with the CT Reminder system, have about a 25% failure rate. The other issues is that staff can not help with clinical data input because their credentials do not all them to access the chart notes. SO ALL DOCUMENTATION MUST BE INPUT BY DOCTOR OR THE STAFF HAS TO USE THE DOCTOR'S CREDENTIALS (so no tracking available) Also, while the software does have the ability to perform the outcome assessment tools required to perform PQRS for Medicare, it is not integrated into the chart notes and that is cumbersome. It also needs better alert system to remind doctor and staff (a protocol system would be great)

Review Source

Response from ChiroTouch Integrated Practice Solutions

May 19, 2016

Dr. Buchanan, Thank you so much for your honest assessment. As in all cases it is our desire to always be improving, we have recently introduced a feature called CTSCRIBE, which solves the documentation issue you reference in your review. If you have not been updated to version 6.4 yet, we would recommend you give it a try and perhaps consider re reviewing us ? Nonetheless , it is our great privilege to serve you and your practice! Thank YOU!

bA

brandi A.  
owner  
Medical Practice  
Used the software for: Less than 6 months

### "Future Health"

October 6, 2016

4.0

As a new business owner, I believed Future health would be the best option for my practice. I enjoy the features and functionality that are provided, as well as, the training programs available. When I became a Future Health community member, I received a great deal. I was looking for an affordable yet reliable system. Although the monthly payments are more expensive than a few other options, I consider the price point offered as ideal. One downside to the software is the inability to access the calendar or patient information from any device other than the one the system is placed on. I am a Mac owner, so I had to purchase two Windows based computers to load the system. It would be nice to at least view the calendar and patient information from various platforms. Another downside is the way the patient health history is entered. For example, when choosing to enter a ROS, you must enter each system and problem individually. Overall, I think that Future Health is a great product, however, with some minor changes, I believe it can be an excellent product. I would recommend the software to those that are looking for an affordable Windows based software.

Review Source

eW

emily W.  
Billing Specialist  
  
Used the software for: 2+ years

### "I have been a Chirotouch user for almost six years and have found the program very user friendly. "

May 3, 2018

5.0

Pros

I like how user friendly the software is and I also appreciate always having the option to call customer support with any questions I have!

Cons

I sometimes find the billing section and front desk posting to sometimes be confusing and a bit tricky.

Review Source

KG

Kayla G.  
Chiropractic Assistant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Chirotouch makes it so easy to go about my day using patients information whenever i need it."

January 10, 2018

5.0

More control of the office and all of the patients information is uploaded automatically into their file online.

Pros

i like most is how easy it is to get to patient information, and how nice the ipad is to do paperwork with patients.

Cons

what i like least is I wish there were more controls for the HCFA forms and printing. and when we print out schedules if we could split 2 parts of the day instead of printing the whole day.

Review Source

WD

Wanda D.  
Insurance specialist  
Medical Practice  
Used the software for: 6-12 months

### "Chirotouch evaluation"

August 16, 2018

5.0

Problems being solved with chirotouch are having electronic health records and almost all information able to be loaded into system electronically. Ability to make changes to a patient record and have it updated immediately. Ability to streamline billing and payment processing more efficiently.

Pros

Ease-of-use, instant update of information, efficient billing of claims and remit processing.

Cons

Some issues with printing paper claims. Inability to update Ledger after Daily office note input, in order to correct Insurance calculations for a specific date of service. Must recalculate multiple dates of service instead.

Review Source

SS

Scott S.  
Manager  
  
Used the software for: 2+ years

### "We have been with Chirotouch for several years and it is very easy to learn and to you."

January 9, 2018

5.0

Pros

Love the flexibility of the program. The Doctor I work has customized his SOAP notes to assist him in creating compliant notes.

Cons

Running reports...need more flexibility. Billing is weak but does work, could use better tracking of A/R

Review Source

AG

Alejandro G.  
President/owner  
  
Used the software for: 2+ years

### "Good product. Very easy to use."

January 9, 2018

5.0

Pros

Chiro Touch is a good product. I have recommended to many of my colleagues. It is very easy to use once set up to your office use .

Cons

All of the programs chirotouch offers are extra past the basic program. Pay for support and updates.

Review Source

RS

Roger S.  
Clinic Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "ChiroTouch has been easy to learn, use and run a practice very efficiently."

January 10, 2018

5.0

Pros

I appreciate how intuitive the system is in navigating from page to page. Also it is so easy to change/add/delete certain codes or diagnoses in the "back office".

Cons

The thing I like the least about the system is having to pay for the functionality of text reminders to patients. I never had to with my other EHR. Hence I continue to use my first EHR for our patient reminders and not CT.

Review Source

NN

Nalyni N.  
Front Desk Receptionist  
Medical Practice  
Used the software for: 2+ years

### "The best! "

April 13, 2017

5.0

I work for a busy Chiropractic office and use ChiroTouch everyday. It's user-friendly and efficient. The service team is always so quick and helpful in attending to your needs.

Pros

I like everything about it. It's quick, simple to use. It also has many useful features.

Cons

None

Review Source

JG

Jeff G.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Chirotouch"

May 7, 2019

5.0

It was easy to start my office with Chirotouch from the beginning.

Pros

It was easy to implement and the on-boarding training was very organized

Cons

Sometimes the features are overwhelming, but I guess it's important to have the extra features for those offices that want to use them while not having to learn every feature for those offices that don't want to use them.

Review Source

WW

Wayne W.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Glorified word processor. Does not allow easy tracking of clincal information. "

March 6, 2018

1.0

Fast to use

Pros

Heavily marketed, likely going to be around as they continue to buy up better products. The ability to use ipad apps is nice for size, just lacking in ability.

Cons

Clinical data not searchable. Using the ipad app or "Provider" program you can't even find the patients' birthday let alone track exam, lab, imaging, ROS or any organized data. It just records by daily visit period

Review Source

LR

Lisa R.  
Billing Manager  
  
Used the software for: 6-12 months

### "Totally new to medical billing Feb 2017, knew NOTHING. The support has been far beyond amazing!!!"

December 12, 2017

5.0

Pros

The customer service is excellent. I have had nothing but great experiences with everyone i have chatted with or spoken to. They are so patient with me and get me through whatever issue I may be having. Exploring the CT Community is very educational. You can learn so much. Their webinars are easy to understand and get right to the point. I would recommend Chirotouch to anyone!

Cons

The one and only thing I would even consider as a CON is the A/R report. Maybe just have the option to view totals rather than every line item. That is it.

Review Source

AR

Angela R.  
Owner  
  
Used the software for: 2+ years

### "Overall good software. Some glitches. Functionality could be better in patient accounts."

January 9, 2018

4.0

Pros

The iPad apps. Online intake. Out comes assessment integration is wonderful. The customization options are endless.

Cons

Visit tracking isn't accurate. There is no coordination of benefits when patient insurance info entered.

Review Source

JL

James L.  
  
  
Used the software for:

### ""

August 1, 2013

5.0

I looked at and used several other Chiropractic systems before finally coming to ChiroTouch. The difference has really been extraordinary. The software is extremely customizable (especially in the EHR portion). There are so many ways to get help through live phone support or online chat and free additional one-on-one training sessions and group sessions. We were dreading going through another software transition, but the implementation process was very easy because their new client department walked us through the entire process. They were able to convert the demographic data from our old system, and we started our training about a week after purchasing the system, while ChiroTouch did the install and data conversion. Every time we call support we are able to get through to a live person right away. Sometimes they do not always have the answers to some of our more difficult questions right away, but they are get back to us in a timely manner (Clifton is amazing). The system is extremely easy to use and it one of the only systems I have found that can but used with Windows computers and actual iPad apps. We really like the iPad and it saved us quite a bit on our hardware costs. Billing with the electronic EOB has also saved us a lot of data entry time. ChiroTouch has made our lives easier, and quite frankly, we wish we would have gone with ChiroTouch sooner.

Review Source

BB

Barbara B.  
  
Medical Practice  
Used the software for: 1-2 years

### "Handles all your practice management software needs"

June 29, 2015

4.5

Pros

I like that the all inclusiveness of the product. It handles your day to day front desk operations, electronic chart notes, electronic patient records, statistics and reports, and it made the EHR process much easier to understand. The support personnel do a great job at knowing the software inside out. It is SO customizable. If you don't like something, there are probably 3 other ways to change it to get that same job done.

Cons

It does take some time to learn how this software works. Some functions do take some extra clicks and time to complete. The support is great once you get someone if you call or chat "on the spot" you may be waiting 10-15 minutes. However, you can set up PAAL sessions if you can plan your time and then you do not have to wait.

Review Source

JL

John L.  
Partner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Jumping in the paperless world of healthcare with Chirotouch"

January 15, 2018

4.0

Helped us enter into the paperless healthcare world.

Pros

easy setup and training - fast accountable training. Our current A8 software was bought out by Chirotouch so there was a smooth transition

Cons

not easy to navigate where to find the help I need rather than waiting for tech support. the tech support is on the west coast and does not begin until 8 pst - we are est and start at 730 am.

Review Source

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