# Page 34 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 34 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 826-850 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Timothy B.  
  
Medical Practice  
Used the software for:

### "Very satisfied - perfect for a smaller office or large"

December 20, 2014

4.5

Pros

ChiroTouch is easy to use. After installation, you are walked through a comprehensive training which, although time consuming, lets you really hit the ground running. I am able to do everything to manage my practice from one program: scheduling, notes, billing, patient history, and upcoming birthday lists. I am very pleased with my decision to purchase ChiroTouch.

Cons

In all honesty, I was initially put off by the price of the program. I was a small start-up practice and had a pretty bad case of sticker shock when evaluating ChiroTouch and other office management programs. ChiroTouch, however, put me on a payment plan that made it affordable for my office and when I look back after my first year using ChiroTouch versus other systems I have used or was considering, I am very glad a made the commitment to chose ChiroTouch.

Review Source

AH

Amy H.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "ChiroTouch One Stop "

June 15, 2017

5.0

Pros

It is truly an All-In-One system. Everything you need to run an office is included in this software. The software starts out as a cookie cutter but most areas can be customized to what you want / prefer. It integrates with other companies.

Cons

The investment in the software was reasonable for everything that it does, but the yearly support fee feels like too much.

Review Source

Opel S.  
Office Manager  
  
Used the software for:

### "Practice Solutions"

March 24, 2015

5.0

We purchase Chirotouch to get our office up to date and running smoothly. I love how it has modernized our practice and made us so much more efficient. The billing practically does itself. It is very easy to train new staff members. Our doctors love the charting features. We have recommended it to many other practices.

Review Source

LD

Luis D.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Horrible Customer Service- would not purchase again!!!"

September 11, 2015

2.0

Pros

A few things not even worth mentioning. All around frustrating experience.

Cons

When you need technical support it takes over two hours and then when you finally reach someone they have no idea how to help you. In addition technical support is something you are required to pay an annual additional fee that is quite hefty because it's not included with the program!

Review Source

VR

Verified Reviewer  
Chiropractor  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great but expensive"

March 19, 2019

5.0

Pros

Has everything you need in an EHR. Very customizable with macros, which allows it to become very intuitive to use. I know a ton of offices who use this software. Allows mobile check in, appointment reminders, billing software, and everything else you can think of.

Cons

Definitely one of the most expensive EHR’s you can get out there. There are a lot of features a cash practice will never use, and it seemed like overkill for me personally.

Review Source

MJ

Michelle J.  
Office Manager  
Alternative Medicine  
Used the software for: Less than 6 months

### "Easy Transition"

April 23, 2020

5.0

I am very impressed by the ease and use of the system. It is efficient thus far and I have hopes this will make our lives easier in the upcoming year!

Pros

So far this software is very user friendly. It is similar to our old software which made it an comfortable transition and the support staff is very reliable and friendly.

Cons

The only thing I wish was accessible would be the use of the Fast Keys. I feel like there is overuse with my mouse and too many options and clicks.

Review Source

DG

Danny G.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Great product that makes keeping records, calculating stats fast."

October 8, 2015

5.0

Pros

This system has every stat, list and function a busy Chiropractic needs! Also when the excrement hit the ventilator (ie. ICD-10) they created an application that made the transition a cinch and allowed us all to enjoy a smooth transition. Thank you Chirotouch!

Cons

Support is costly and an annual fee. It is also extremely time consuming to cancel.

Review Source

ME

Marcy E.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "With them from the beginning"

September 12, 2016

5.0

Pros

We've grown and expanded with ChiroTouch since 2007. There is a lot of versatility and customization to adapt the software to the way you practice. We use it in a rehab-focused environment with 3 doctors and 4 CAs. Customer service is very responsive and updates are fairly regular.

Cons

Really wish there was an effective cloud-based option.

Review Source

CW

Connie W.  
Office Manager  
  
Used the software for: 6-12 months

### "I feel Chiro Touch is the BEST Chiropractic software I have used in 7 yrs."

January 9, 2018

5.0

Pros

Best chiropractic software out there. I have used Eclipse, Future HEalth and now CT, and CT is the best

Cons

Training in the beginning when getting set up was not the best from the support team. Sometimes the billing area I need assistance on and I just call support

Review Source

RG

Rosemary G.  
Medical Receptionist  
  
Used the software for: 1-2 years

### "LOVE THIS PROGRAM"

March 16, 2018

5.0

Pros

GREAT PROGRAM! USEFUL KEYS AND HAS ALL THE INFORMATION YOU NEED TO TREAT PATIENTS! VERY THOROUGH PROGRAM!

Review Source

DE

Danielle E.  
CA  
Medical Practice  
Used the software for: 6-12 months

### "Great product!"

August 1, 2017

4.0

Pros

Chirotouch is a great and useful program. It is easy to navigate and helps keep office operations organized.

Cons

The alert system could be improved as one has to actively be looking for patient alerts, otherwise they will go unnoticed for a period of time.

Review Source

JE

John E.  
clinic owner  
Medical Practice  
Used the software for: Less than 6 months

### "Good Experience with our Demo"

September 21, 2017

4.0

Pros

The software was easy to use and intuitive. The interface worked well. The full EHR certification was a big plus that I know a lot of hard work went into. ChiroTouch was one of the first and best of the chiropractic specific EHR programs in the beginning. I would consider this product again in the future.

Cons

The monthly cost made us choose a different product for our practice management needs. We ultimately went with a cloud based software.

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 15, 2018

John, Thank you so much for taking the time to offer your feedback ! We are in the process of developing a cloud based product and when it is completed, we are grateful for your consideration!

KG

Kaylyn G.  
Office Manager  
Alternative Medicine  
Used the software for: 1-2 years

### "HORRIBLE CUSTOMER SERVICE"

January 3, 2018

1.0

You would be making a serious mistake in buying this software. Find something else.

Pros

It was an affordable option at the time and seemed like it had a lot of customization possibilities.

Cons

Awful customer service, profit motivated company that doesn't care about its customers or standing behind their product. The app doesn't work, they can't keep up with Apple ios updates. You won't get any support, even if the software you're still paying for is broken, Then the support you get it sub-par, at best.

Review Source

PP

Peggy P.  
Receptionist  
Medical Practice  
Used the software for: 2+ years

### "Product perfect"

July 7, 2016

5.0

Pros

Love the ease and details of this software. Been using this system since 2008 and every year they listen to recommendations and make updates that make the office run more efficiently and appease the clients in getting the best appointment.

Cons

I have nothing but great words to say about our 8 years of business with Chirotouch.

Review Source

EJ

Earlisha J.  
Biller  
  
Used the software for: 6-12 months

### "The ease of using chirotouch is amazing."

January 15, 2018

5.0

Pros

If by chance you need help, the amazing support team is available to help you get through any tough situation.

Cons

You have to keep adjusting payment amounts that chiropractor may set for specific patients causing you to have to do double work.

Review Source

JW

Jill W.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Great Support "

August 2, 2016

5.0

Pros

I like that the software has everything you could need to run a busy practice smoothly and efficiently. The support team wants you to be successful and they want to teach you all that the product has to offer. They are constantly showing me new ways to save time and utilize tools that I already have to be more efficient.

Cons

Quick live chat help is not very helpful usually. However, a phone call with the support team is quick to resolve issues and answer any question.

Review Source

JK

Jay K.  
Dr  
  
Used the software for: 6-12 months

### "Too complicated. "

May 11, 2018

2.0

Pros

I like the end result of a SAOP note. I like the iPad sign-in. Otherwise that's about it. I have been pretty disappointed overall.

Cons

Too much stuff Training was good at the beginning but then I felt like I was left hanging after going live.

Review Source

NC

Nolan C.  
Student  
Medical Practice  
Used the software for: 6-12 months

### "Worked pt bay at Chiro office "

September 5, 2018

3.0

Pros

The layout and button configuration/ tabs make it very easy to use and is self explanatory to figure out.

Cons

The formatting, colors and overall appearance looks like something from the 90s. Doesn’t work with all types of devices.

Review Source

JS

John S.  
  
  
Used the software for:

### ""

July 27, 2013

4.0

Been using ChiroTouch for several years and am really quite pleased. We even received $18,000 from Medicare for the Meaningful use, which I believe they are really on top of. I do, however, have some problems with them. I have been asking for some time now to develop an interactive travel card, so my CA and I will automatically know what is happening in the patients care plan. They are great software developers, but I would like them to better realize the necessity of a travel card. We have developed our own in Excel and integrated into the records but it is really not the answer we need. Many doctors still use paper travel cards and this really is counterproductive to a paperless office. But all that aside they are the #1 in my book. Also, the iPad feature is great but we have to re-install it several times a week. Can't figure this out. They have worked on it but there are still bugs. My opinion is they would do well to make it Apple friendly and work on the Mac OS.

Review Source

DH

Dana H.  
General Manager  
Medical Practice  
Used the software for: 6-12 months

### "Easy to use and learn."

November 14, 2018

4.0

Pros

Having Doctors notes, patient history, exams results, any prevous patient history and scheduling all in one spot.

Cons

There wasn't really anything I can say I didn't like. Everything was easy to use and easy to teach to others.

Review Source

VG

Vishal G.  
Dining Services Director  
Medical Practice  
Used the software for: 6-12 months

### "Excellent"

August 6, 2018

5.0

Pros

This is a dream software for me. I have had back issues from a very young age and it truly works like magic!

Cons

It doesn't have any negatives associated with it, truly a magical software for anyone to have, highly recommended!

Review Source

AN

Ashlery N.  
Front Office  
Medical Practice  
Used the software for: 6-12 months

### "I feel as though sometimes they have no idea what there doing to resolve an issue I may have."

January 17, 2018

5.0

Pros

Easy access and way to maneuver. I love how easy it is to add new patients and do the billing side of my job.

Cons

Customer Service sometimes cant help with the issue I may have. Its a little bit aggravating and frustrating.

Review Source

LK

Lynn K.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Product"

March 16, 2021

5.0

Pros

I have used ChiroTouch since 2013. In that time I have had many of their employees help with different situations with using this software. None have been as helpful as \[SENSITIVE CONTENT HIDDEN\]. One night he stayed VERY late to get our update going after we left for the day and to make sure it didn't have any problems. We were able to go to work the next morning with no downtime because of what he did. With a practice as busy as ours, this was huge! ChiroTouch as a whole is an easy-to-use program. Anytime I have anyone ask my opinion of programs I always recommend ChiroTouch!

Cons

I don't love the reports. Some are great and some could use some work.

Review Source

MA

Mike A.  
  
  
Used the software for:

### ""

September 20, 2013

5.0

We have a newer office but we are growing fast. ChiroTouch has allowed us to integrate everything into one program to make for a much smoother, more efficient office. The note-taking is much faster, easier, and more accessible than writing notes out by hand, which we were doing before. We able able to do our notes electronically during the time of service and we bill out every day. We had been using an old outdated system and needed a complete certified system with EHR. We really wanted an all inclusive program and ChiroTouch meet everything on our wish list and we especially enjoy using the iPad apps. ChiroTouch is growing and expanding, and re-investing that money back into making their product better each year. So I'm comfortable that this company will be with me for many, many years to come and my software won't become obsolete and I won't need to purchase another system down the road. Everyone at ChiroTouch has been absolutely wonderful every step of the way.

Review Source

CS

Carey S.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "I really appreciate the customer support that ChiroTouch offers!"

July 20, 2016

4.0

Pros

What I like the best about this product and vendor is the customer support. They employ highly trained support technicians to trouble shoot and train on areas that need further instruction or guidance. Cheryl Davenport is extremely knowledgeable, patient and teaches me something new every time I schedule a Direct Connect with her!

Cons

As of right now, there is nothing I like least about this product and vendor.

Review Source

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