# Page 36 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 36 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 876-900 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HL

Hannah L.  
  
Medical Practice  
Used the software for:

### "Moving to the Future of Health: Future Health"

February 11, 2015

4.5

Pros

I think Future Health is extremely user-friendly. It's visually pleasing to the eye, which counts for a lot when you have to spend most of your time looking at the system to do notes, scheduling, or billing. I like the way the SOAP notes are detail-oriented and visually set up when printed. They definitely help with collections from PI and WC cases. I have multiple MDs, nurses, and PAs that I regularly correspond with, and most of them have commented on the ease of reading and the detail in my notes, reports, etc.

Cons

The scheduling side of Future Health could have a few more bells and whistles. There isn't a great way to print off patient appointments for that day.

Review Source

DD

Donald D.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "We've used ChiroTouch for five years. Like it a lot."

September 11, 2016

4.5

Pros

Great support when we need it. Without exception, everyone we work with at ChiroTouch seems to know exactly what we need.

Cons

I have nothing negative to say about ChiroTouch; they have been great to work with.

Review Source

AC

Adam C.  
  
Medical Practice  
Used the software for:

### "Never Use Travel Cards Again!"

February 10, 2014

4.0

Pros

This software has transformed how our office runs. The improvements that the ChiroTouch system has made regarding efficiency in our office is amazing. From keeping on top of patient appointments to the speed of being able to check patients out and keep their notes in order, the system is outstanding. My front desk staff laughs at the thought of ever having to use travel cards.

Cons

As with any system, there are always improvements to be made, but the ChiroTouch team is great about taking client feedback to make improvements. They even have a feedback section on their website where you can make suggestions and see what others using the system want to change.

Review Source

AB

Amber B.  
VP of Operations  
  
Used the software for:

### "Won't Use Anything Else"

February 9, 2016

5.0

Pros: ease of block scheduling, Accounting for fast posting, Care Package Tracker, Records for scanning all signed documents for pts., EHR up to date conversions is HUGE for me! The EHR dept is on top of it & practically handed it to us consumers on a silver platter! They did the same thing with ICD-10 conversion, no glitches. A very large company that has the ability to make me feel as if I'm an important customer to them. They are innovative, constantly staying one step ahead of the competitor. If it they weren't able to adapt to world we are in I would go with someone else, but I rest easy knowing they are constantly finding the best for my company growth.

Review Source

Response from ChiroTouch Integrated Practice Solutions

February 10, 2016

We really appreciate the positive feedback and continue to strive to exceed your expectations and leave you more than satisfied. Thanks as always for your support" The ChiroTouch Team!

JW

James W.  
  
Medical Practice  
Used the software for:

### "ChiroTouch Review"

June 6, 2014

4.0

Pros

The software is great for notes, scheduling, and keeping the valuable numbers in front of you. It is easy to learn for these aspects. The program is helpful for smoothly running an office as far as keeping up to date on your patients' conditions.

Cons

Training and support could be better. For every one person you find that helps, there are others who seem to not know how to correct problems. The billing aspect is confusing, and the bills are hard to read for patients. Simplify that, and things would go a long way to being a superior product. Also, support could be easier to gain access to; having to wait for someone in the online queue is annoying at times.

Review Source

Cynthia B.  
Doctor of Chiropractic  
Medical Practice  
Used the software for: I used a free trial

### "Chiro touch"

December 6, 2018

5.0

Great program but cost is high

Pros

Easy to use had all the necessary legal parameters needed to file claims and write notes as required by law. No need to re check to determine if anything left out as required by law

Cons

Too expensive especially for someone just starting out in practice.

Review Source

PM

Pat M.  
Exercise Therapist & Performance Coach  
  
Used the software for: Less than 6 months

### "A very beefy system that has multiple features and functionality."

February 9, 2018

4.0

Pros

First, you can quickly annotate SOAP notes, and use the macros to populate with common entries. Second, it is very easy to adjust notes, payments, scheduling, etc. in this system, compared to some other systems in which once you entered the data, you were stuck.

Cons

There is no phone app to allow easy and quick access to schedules when out of the office. Also, the system is so layered that it can take a bit of time to set up the macros for documenting session.

Review Source

cG

christy G.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "great EMR"

November 17, 2016

4.0

I really liked the billing portion of this software. I seems like it will save a lot of time with posting insurance payments and being able to submit claims directly through the software.

Pros

new patient information can be uploaded right from the internet into the patients portal ease of scheduling, when the doctors put in their notes it automatically generates a charge and sends it to the front desk for check out. The system automatically sends out patient appointment reminders by text or email.

Review Source

MC

Michael C.  
  
  
Used the software for:

### ""

May 10, 2013

5.0

I started off with ChiroTouch out of school and it was great. I wasn't seeing many patients, but the system doesn't need much hardware so it was the right fit. As our practice grew, ChiroTouch grew with us. The system is great, it works well with our different providers and it's fast and easy. I looked at other systems and I didn't really see anything else even close. The iPad apps are pretty slick. The training and support at the start to get us going was on top of it. It took about a month and the trainer really got things moving for us. The support has email and chat as well as phone so it isn't difficult to get in touch. A lot of my friends use ChiroTouch and we all agree the system will pretty much pay for itself in a few months. The only gripe with ChiroTouch is online scheduling, but I just heard they have it now!

Review Source

JM

John M.  
  
Medical Practice  
Used the software for:

### "Just OK, not worth it for us"

January 8, 2014

3.0

Pros

The customer support is #1. They are a great company to deal with.

Cons

Ok, for the bad news: if you still take insurance where the patient comes into your office and has a co-pay, and then you bill the insurance company, then this is a good system for you. However, If you take cash or prepays, then save your money because this is not the program for you. I compare their advertising and marketing to Apple (very futuristic) but their program to DOS. The program is just stuck in the 80's, and the iPad app is really not there yet. I have a lot of problems with it, starting with the timeout feature (10 seconds for older people does not cut it).

Review Source

CS

Courtney S.  
Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Not user friendly "

October 6, 2016

2.0

Chirotouch while it may have some good features it lacks a lot. The main problem is that it's server based. You can't check the schedule from home or do work from home. This is especially an issue for our LMT's. Another issue is the fact that there are numerous steps to completing a simple task. It's not a very user friendly software system.

Pros

Good for chiropractic only clinics, you don't have to build the template from scratch.

Cons

Server, not user friendly, long wait to speak to customer support, limited customer support hours.

Review Source

Sharaya S.  
Receptionist/Biller  
  
Used the software for:

### "Love having this in the office!"

December 10, 2014

4.0

This program makes is so easy to schedule appointments and even can be used to automatically text message or email patients appointment reminders. I learned the program pretty quickly but if I ever do have a question the support team is very friendly and helpful. The only thing I have a difficult time with is some of the reports.

Review Source

PS

Phil S.  
Office Manager  
  
Used the software for: Less than 6 months

### "After the 1st couple of weeks I was able to work out the kinks and using the software became easier"

January 15, 2018

4.0

Pros

I like the ability to schedule from Front Desk and the Scheduling module; Checking out patients is especially easy using the SALT option; posting ERA payments is quick and painless(most of the time)

Cons

Inability to change a payment once it is posted without deleting the entire payment and starting over. Inability to post an era if one of the claims paid has an error that can't be corrected. Inability to move an appointment without rescheduling

Review Source

RT

Robyn T.  
Clinic Director  
  
Used the software for:

### "Great product!"

February 16, 2016

4.0

Pros: Very user friendly. This is our third EHR program and has been by far the easiest to use. The functionality of the program is great if you invest the time to set it up as intended upon the initial start up. The ICD-10 transition was seamless. Payment posting is a breeze. Documentation is also fairly simple once you are past the learning curve. Cons: Support has been a bit slow in the past but I have seen a significant improvement over the past several weeks. The cost is also significantly more than other programs, but the cost is offset by the efficiency.

Review Source

Response from ChiroTouch Integrated Practice Solutions

February 16, 2016

Robyn, Thank you very much for posting your review. We're so happy you are pleased with the software. We're working hard to improve our support response times as you noted now that the ICD-10 conversion is behind us. Phew! Thanks again.

BF

Becky F.  
Billing Specialist  
  
Used the software for: Less than 6 months

### "Still learning the industry, but have been happy with software"

January 12, 2018

5.0

Pros

Helps our office run smoothly and effectively as it molds around our chiropractic (& other alternative medicines) industry nicely.

Cons

We aren't able to find all the reports we need within our company as we're unable to create customized reports.

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 15, 2018

Becky, Thank you for taking the time to submit your review! We are grateful to have the opportunity to serve your practice and are happy to hear things are running smoothly ! We aim to add more improvements with each new update! Thank you again!

TB

Tina B.  
  
Medical Practice  
Used the software for:

### "Great product with great support"

June 17, 2014

4.5

Pros

I went from dictating to this program, and it's taken a little while to get used to it, but the company has been great with followthrough and answering questions quickly. I get weekly emails with quick tips, and there a a lot of videos to watch that explain everything. It's very customizable, and I have quickly made it my own. I'm glad I chose ChiroTouch as my software choice!

Cons

There are a few day-to-day things in the notes (e.g., if I get a little behind and don't finish the notes the same day, I have to search for the patient). That's probably my only problem with it so far, and I've been using for three months.

Review Source

PQ

Paul Q.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Worst mistake ever"

July 28, 2017

1.0

Unless you have 50 hrs to waste trying to implement software and are OK with having to redo patient subjective complaints to be compliant forget this software

Pros

Ads for product in chiro magazines and bells and whistles have of which cost extra Actually very labor intensive for practitioner trying to keep up with patient flow

Cons

Implementation was nightmare Many promised features dont work Mostly sizzle and now being given run around about cancelling service

Review Source

TV

Tyler V.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "I have used this product for 2 years in my office. "

September 6, 2016

2.5

Pros

Easy to use, customizable macros, great reports for billing and AR

Cons

We have had a string of glitches and computer problems that have cost us time and money.

Review Source

KB

Krystal B.  
  
  
Used the software for:

### ""

May 24, 2013

5.0

We started using ChiroTouch about three years ago. When we did our transfer over, and it was a smooth process. We spent the day in the office while ChiroTouch was being installed and they were very helpful throughout the process. As a CA, the front desk check in and check out process is very simple, and very easy to train other staff members. I handle all the billing and care plans in our office, and have found it very simple and easy. Without ChiroTouch, I don't believe it would be so easy! We utilize a lot of ChiroTouch's functions. From the front desk side to the provider side, we have been able to personalize it to our office to best suit our needs. I have trained other offices on ChiroTouch that are new to the software. They can't believe how simple it is to use the program!

Review Source

DC

Daniel C.  
doctor  
Medical Practice  
Used the software for: 1-2 years

### "ChiroTouch software review"

June 16, 2017

4.0

Pros

very comprehensive and helpful once you spend the time to know the details. Electronic touch and macros help much more than keyboard

Cons

It takes a long time to tweak the software to make it more personable and appear written by the doctor rather than strictly automated

Review Source

LF

Len F.  
  
  
Used the software for:

### ""

April 29, 2013

4.5

ChiroTouch for the most part is very good to use. The installation went very smoothly and support has been good. We did have some issues getting it to sync with both of the doctor's iPads, but now everything is running is smoothly. We do have some major issues with the way the billing piece of it works. It is way to complicated since the billing is scattered through multi-screens. It should all be on one screen. We are guessing that the developers of the billing piece never talked to someone who does billing every day. Our billing person is very experienced and she has to go through many steps to post EOBs. Also, the options are not there to bill out one day of service per claim; with ChiroTouch you have to bill out every day or EOB become scattered and more difficult to do.

Review Source

JJ

Jonathan J.  
President  
Medical Practice  
Used the software for: Less than 6 months

### "Great product, with practically non-existent support"

December 18, 2017

3.0

Pros

Amazing product, does everything you could possibly want. The learning curve is pretty steep, but not impassible. Saves a ton of time once everything is all set up and you learn the program.

Cons

Customer service is practically non-existent. If you ever do get a hold of someone, their answer is almost always to go check out CT Community. Paid for services I can't use, because I can't get support to set them up.

Review Source

CL

Chuck L.  
IT Consultant/ Network Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Had a support issue when I put in the wrong name of the DB in new workstation install. "

January 12, 2018

4.0

Good Chiro EHR application

Pros

Good GUI / user interface for users. Easy to use for staff.

Cons

No easy way to change database name and path if a mistake was made setting up a new work station. I tried to reinstall the client after a reboot and this did not fix the issue I did an online support chat session and the tier I support person could not help me fix this. I had to call support and wait on hold for 30 min to get smebody to help me fix this issue.

Review Source

VR

Verified Reviewer  
Wellness Essence System Founder, Developer and Master Practitioner (Quantum Medicine)  
  
Used the software for: 6-12 months

### "Versatile Program for All Aspects of Practice"

June 14, 2018

4.0

Pros

Ease of creating SOAP notes, and patients being able to complete paperwork before their appointment.

Cons

The cost per month .... I didn't need all of the features of the software package but still had to pay for them.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Great features for a smaller Chiropractor office!!"

August 1, 2019

5.0

Pros

The features that this software has like appointments and inventory really amaze me. Great for doing check in, with the ipad features!! saves lots of time!! :) Reports for inventory items sold are really easy to use.

Cons

Hard to figure out when first starting to use, but after a couple hours of doing inventory was able to figure it all out... inventory items it seemed had to be entered on multiple screens, wasn't as easy to add inventory as it is in other software items, but once entered seems to be working great.

Review Source

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