# Page 39 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 39 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 39 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 951-975 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KR

Kate R.  
  
Medical Practice  
Used the software for:

### "Excellence in EHR and ease of practice"

April 24, 2014

4.5

Pros

There is always support and access to support throughout the training, as well as during ongoing use of this product. ChiroTouch strives to be on the cutting edge - not only of software, but also in the ease of providers and staff to use this product so that the "business" part of chiropractic is not so all-encompassing that it overtakes the patient care part of chiropractic.

Cons

I really have no complaints that are not quickly and efficiently dealt with!

Review Source

RD

Ryan D.  
Owner  
  
Used the software for: Less than 6 months

### "We had switched from using chirotouch to platinum"

February 8, 2018

3.0

Pros

It is visually appealing as some other softwares are very plan and old looking. It is very easy to use.

Cons

Switching between 3 different menus to keep track of the flow and everything is time consuming. There are also no stop managers function that I am aware of.

Review Source

JL

James L.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Great pruduct, horrible customer support, unless you can actually talk"

January 13, 2016

3.0

Pros

Product is amazing and useful; customer service is horrible. I have been with this company for several years and since aquiring Future health, this company's customer service continues to suffer greatly. Average hold time is well over an hour everytime I call. Not sure it's worth the dues paid each year for support.

Cons

Customer service stinks. The people are friendly, but it is impossible to get them on the phone most of the time. They claim they are working on getting better but just continues to get worse and worse. They are trying to force everyone to reach them via computer chat so losing some of that actual customer service.

Review Source

JG

Julie G.  
Chiropractic Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Software Support Staff"

August 27, 2018

5.0

Pros

Love how the Support staff can walk us through any questions we have no matter how complex we think it is there is usually a quick fix

Cons

No con's at this time. Wish there were more hours in the day so I could figure more out that the software has to offer.

Review Source

TW

Travis W.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Good product, hate the pricing tactics. "

December 21, 2015

1.0

Pros

Relatively easy to use, no big problems so far, ipad features are nice.

Cons

"You have to pay extra for that." The bare minimum software is expensive enough as it is, then for anything extra there is an associated fee. The cloud backup, to call for assistance, software updates, electronic intake forms, and so on all cost extra. For instance we had an error on the backup and instead of checking for an error they said we should just pay the extra money a month for more storage, after insisting on checking for an error there was one found and problem fixed without paying extra. For a new chiropractor these extra charges are daunting.

Review Source

MD

Maureen D.  
Chiropractic Assistant  
  
Used the software for: 1-2 years

### "There are some issues, but customer service is always there too help!"

May 7, 2018

4.0

Pros

The reports that are provided. The ease of moving around the software in general. Checking out a patient and posting their payments. Scheduling and rescheduling.

Cons

That you can accidently change someone' s name when going into there account, rather than an edit button available, you can hit a key and you have lost their last name. I wish that it would have a check out time for the patient and also, who entered the patient into the computer.

Review Source

RM

Robert M.  
Doctor  
  
Used the software for:

### "Outstanding Software Program & Support"

February 21, 2016

5.0

In the beginning there is a learning curve. Watch the videos and use the software on a regular basis. Understand that they are the computer experts. There is a reason for each portion of the program working together in the way it does with all of the other parts. (from patient intake, to documenting, diagnosing and billing appropriately) One of my best Business decisions was switching to ChiroTouch.

Review Source

Response from ChiroTouch Integrated Practice Solutions

February 22, 2016

Thank you so much for posting your review! We are glad you are happy with your decision to switch to ChiroTouch and look forward to serving you for many years to come.

SR

Susie R.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "ChiroTouch"

November 11, 2016

4.0

We've been using the ChiroTouch software for just about 6 months now. The transition was a little tough but now we're finding we love it!

Pros

ChiroTouch is user friendly and the doctors love that the patients can enter their own subjective notes. The patients think it's pretty cool too!

Review Source

RM

Ruth M.  
  
Medical Practice  
Used the software for:

### "Love ChiroTouch"

June 9, 2014

5.0

Pros

ChiroTouch has made our office flow so easy to keep up with. This is the best EHR program I have ever used. Their support is top notch. Billing and patient notes are amazing.

Cons

We like everything about this software; it has made our jobs so much easier.

Review Source

JF

Jillayna F.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Chirotouch review"

January 26, 2017

4.0

Overall Chirotouch is good. I think offering a recorded training on the changed made in updates instead of sending a document that lists the changes would be nice.

Pros

It is user-friendly

Cons

It is geared towards the chiropractor and does not have some necessary billing reporting capabilities

Review Source

LP

Lauren P.  
Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "Very user friendly and awesome support!"

May 10, 2018

5.0

Pros

Very easy to use and is more than enough for our practice. Customer support is always more than willing to help us out!

Cons

We have the brand new upgrade and the training videos have the older look. I’m sure they will be changing this soon.

Review Source

JD

Joseph D.  
  
Medical Practice  
Used the software for:

### "Future Health's Meaningful Use Boot Camp"

January 9, 2014

5.0

Pros

I have recently participated in the 2013 Future Health Meaningful Use Boot Camp. I found the experience to be extraordinary. The format literally walked me through the Meaningful Use process step-by-step. Every concern was addressed proactively, and there was availability for real-time questions to the presenter.

Cons

I think they have a great product and incredible training to help me navigate the software and Meaningful Use.

Review Source

DH

Daniel H.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "CT review "

October 4, 2016

4.0

Overall, in pleased with the Chirotouch software. It is expensive but over the long haul it is much cheaper than the Online subscription based softwares.

Pros

It's relatively quick to generate a note.

Cons

The functionality isn't as good as some other softwares but it's suffice.

Review Source

JL

James L.  
  
Medical Practice  
Used the software for:

### "Multi-provider use of ChiroTouch."

May 30, 2014

4.5

Pros

The product is continually updated and very customizable to our individual practice needs, which includes two providers. The vendor, Chirotouch, keeps us informed via email and webinars about software updates on a regular basis. They have software support via both live phone calls and online chat.

Cons

Their live phone support is not toll free, and sometimes there is a 30-45 minute wait on hold, which adds up in telephone bills.

Review Source

SH

Salwat H.  
Co-founder  
  
Used the software for: 1-2 years

### "Graceful"

February 15, 2019

5.0

Pros

1) I love the fact that it can be used on ipad as well. 2) It is very user friendly software 3) All patient data at one palce

Cons

1) The reporting can get complicated 2) They can add confirmation calls in the calendar 3) Storage problem

Review Source

SG

Stuart G.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Customer Support is Great! "

August 23, 2018

5.0

Customer support is great and we should be supporting you guys! Overall experience has been fabulous. Very flexible support. Saved me a few months of training.

Pros

I like that I can replace employees with this software!

Cons

I had to suffer through SmartCloud for about 9 months

Review Source

SV

Sharmaine V.  
HR Generalists  
Medical Practice  
Used the software for: 6-12 months

### "To review Chiro Touch"

October 9, 2018

5.0

Pros

This makes our work done easily. Searching for patient information is easy as well. A very user-friendly app.

Cons

I do have some issue on glitches. I hope that it will fix soonest for better service of this software.

Review Source

MD

Mitchell D.  
Owner  
  
Used the software for:

### "Good but not great"

November 10, 2014

4.0

I have been using ChiroTouch for several years. Customer service is very good but they like to schedule appointments. When you schedule an appointment they call you at that exact time and are very thorough. The best thing about the system is that it integrates notes with the billing so it is a one stop shop. The worst thing is that, despite the high price, it doesn't generate random notes so the doctor has to basically hit the button that gives you the same note as the last visit and then make the necessary changes.

Review Source

BW

Brian W.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "ChiroTouch is decent but don't use CTProBill"

June 9, 2016

2.5

Pros

Automatic claims posting to ChiroTouch ledger. Also, if patients had questions about their bill, CTProBill's number is listed on the statement.

Cons

CTProBill, the billing company affiliated with ChiroTouch, sent out a statement AFTER we ended our contract with them. So, patients who had questions called them and they said they were no longer working for us. This makes for some pretty confused patients. Also, when we signed up with CTProbill they said they would refer to our cost-estimates saved within ChiroTouch. They didn't do this so most of the statements they sent out were incorrect.

Review Source

JL

Jay L.  
Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "Best software in chiropractic"

November 9, 2016

5.0

I have been using Chirotoucho for over 5 years now. The ease of taking notes and billing is second to none. They are always coming out with great updates and the customer service is wonderful. We couldn't be happier!

Pros

The macros

Cons

Literally none at this point

Review Source

CC

Caitlyn C.  
Chiropractor  
  
Used the software for: Less than 6 months

### "Great! "

July 3, 2018

5.0

Pros

I like how it simplifies the EHR experience for the chiropractor. I no longer have this software but have been aware of it in the past and it is one of the easier platforms to use.

Cons

I think every chiropractic software has it unique items that people do not like. I personally do not like how the website does not give more description on the product itself. But aside from that its a great platform.

Review Source

MW

Melinda W.  
  
  
Used the software for:

### "Great way of managing patients"

April 13, 2017

4.0

This software was a great way to bill, schedule, and do soap notes for patients. Although the system was hard to learn, the customer service was always willing to help.

Review Source

Response from ChiroTouch Integrated Practice Solutions

April 17, 2017

Hello Melinda, Thank you so much for taking the time to post your feedback. We are perpetually trying to make ChiroTouch more user friendly and to improve our support offerings and quality. It's humbling to hear that we have been so helpful! If you have the chance to respond I would love to have the opportunity to thank you personally!

WP

Wendy P.  
Doctor  
Medical Practice  
Used the software for: 6-12 months

### "ChiroTouch is Best in Class"

September 22, 2016

4.5

Pros

Software is easy to use, simple to configure out of the box and onboarding help is readily available.

Cons

Annual maintenance fee is significant and first level tech support experience can be disappointing and frustrating on occasion.

Review Source

DJE

Dr. Juliana E.  
Owner/Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "Very Happy with ChiroTouch"

October 6, 2016

5.0

They train you very well, so you are able to use every aspect of the software with ease. It is nice that you can do your training at your own pace. Would be nice if they had a QuickStart guide for people who need to get up and running rather fast.

Review Source

SS

Stan S.  
  
Medical Practice  
Used the software for:

### "Best out there!"

February 8, 2014

5.0

Pros

I like the ease of use and the ability to modify the system to my needs! They have great customer service and friendly staff.

Cons

There are not many things I don't like about ChiroTouch, but if I had to pick one, I would say the fact that at times, I will have ChiroTouch dialed in, and then when I install an update, it messes with the way I had it, so I have to relearn some things.

Review Source

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