# Page 40 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 40 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 976-1000 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Sarah R.  
  
Medical Practice  
Used the software for:

### "Makes my life easier!"

March 8, 2014

5.0

Pros

I love that it actually makes my practice run more smoothly. Starting up took some time, but I definitely picked the right software. It enabled us to get the EHR incentive money without much hassle, which more than paid for the software.

Cons

Minor issues with the iPad apps not doing everything the computer can do. But they are receptive to feedback and constantly making updates.

Review Source

JW

Jason W.  
owner  
Medical Practice  
Used the software for: Less than 6 months

### "Trust me and do not purchase ChiroTouch... worst investment in my lifetime"

November 7, 2017

1.0

Run, run, run as far as you can to get away from chirotouch!!! There really is not a pro I can think of. Has to be the worst program out there. If you want to basically write your own program and then have it when you are done buy chirotouch..

Cons

Expensive, hidden costs, most ignorant program available, if you like to take 10-12 steps in order to accomplish 1 step this is your program, they will take the easiest task imaginable and make it the impossible, I actually called their support team over a month ago and still haven't heard back, if you like to take it in the behind without vasoline they can accommodate you...

Review Source

AS

Amy S.  
owner  
  
Used the software for:

### "Lack of Customer Service"

May 23, 2014

3.0

Chiro Touch promotes customer service as one of their biggest selling points. Unfortunately, this is an area they are truly lacking in. You will need to set aside an hour or two just to wait on hold. You have the option of leaving a message, however, your call will be returned in two or more business days. You will be assigned a personal account rep to help you get started. This is great, if you can get a hold of that person. Unfortunately, customer service is extremely weak!!

Review Source

DD

Don D.  
  
  
Used the software for:

### " Great System"

September 11, 2016

5.0

When we searched for a practice management system I was concerned that, at 78 years, I might be too old to use a computerized practice management system. Now at 83 I can't say that it's always been easy; but thanks to the great ChiroTouch support people, we're doing well. My staff loves the CT system.

Review Source

Response from ChiroTouch Integrated Practice Solutions

September 12, 2016

Dr. Durbin, Thank you so much for your time in posting such a helpful review. We are grateful for and hope to have the opportunity to serve your practice for many years to come !

JP

JENNIFER P.  
ADMIN  
Medical Practice  
Used the software for: 6-12 months

### "CHRIOTOUCH REVIEW"

May 29, 2018

3.0

Pros

THIS PROGRAM IS VERY EASY TO USE AND VERY EFFICENT WHEN NAVIGATING AROUND FOR PATIENT LOOK UP AND PRINTING.

Cons

IT HAS LONG WAIT TIMES EVERY NOW AND THEN WHEN TRYING TO ACCESS INFORMATION FROM A PATIENTS CHART AND SEARCHING.

Review Source

DP

Denesa P.  
  
Medical Practice  
Used the software for:

### "ChiroTouch is great!"

June 3, 2014

4.5

Pros

The product does everything that I need it to do and can be customized to accommodate my unique style of practice. The customer service is very responsive, which is important when migrating to a new system

Cons

My only gripe is the monthly charge for sending out text/e-mail appointment reminders and using the CT App. For the overall price, some things should just be included.

Review Source

AD

Allison D.  
Owner  
  
Used the software for:

### "Beat my expectations. New macros called Bullet Touch made all my documentation a snap "

October 13, 2014

5.0

Only con I can think of is I should have bought Chirotouch years ago. This company is on top of the pulse in Chiropractic rules, laws and quality needed for insurance compliance and reimbursement. My staff loved the training and support has been the most professional team of experts in software I have ever encountered. No more replies like read the manual or sorry I can't help. Always looking forward to the educational webinars and new features released 3-4 times a year.

Review Source

ZM

Zen M.  
Chiropractor  
  
Used the software for:

### "Great product but needs a lot of support"

June 3, 2015

2.0

The product is great but the need for support is constant. I don't have the time to be on the phone all the time so this becomes a waste of time from being productivity.

Review Source

Response from ChiroTouch Integrated Practice Solutions

May 18, 2016

Thanks you for your honest and open assessment. As with any new software, and especially with one that is as feature rich as ChiroTouch there is definitely a learning curve. We hope that with time the need for constant support will subside. We are very grateful to be able to serve your practice

PS

Polly S.  
CCCA  
  
Used the software for: Less than 6 months

### "Easier to use, more efficient "

January 12, 2018

4.0

Pros

The thing I like most is it's easier to use and understand. Everything on provider screen is together and less complicated. Costumer service is great, very helpful and quick to respond.

Cons

We are just getting started on the system so there's not a lot I can say about what I like least. I don't like the fact that when you scan, you have to do a lot more than I did on VOS and not as easy to choose name for each scan.

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 15, 2018

Polly, Thank you so much for taking the time to share your thoughts and feedback! We hope to have the opportunity to serve you and your practice for many years to come!

SF

Sandi F.  
Front Office  
  
Used the software for:

### "Chirotouch Support Rocks"

September 23, 2009

4.0

We recommend ChiroTouch highly.

Pros

Our office has appreciated the support we need when we run into a problem or need a quick fix. We especially are seeing the benefit of ChiroTouch Reminders.

Cons

We need to make the time to learn more about this product. Our Customer Service team will set up training and walk through our questions when we don't have patients.

Review Source

CB

Cindy B.  
Flow coordinator, PI's WC's,  
Medical Practice  
Used the software for: Less than 6 months

### "Buyer Beware"

May 11, 2015

1.5

Pros

I seriously can't think of anything. I'd go back to EZ BIz software in a heartbeat if it were up to me

Cons

The entire system is way too complicated with too many steps to do simple functions, too many places to do too many things, Screens are far too busy, language in chart notes is stilted unless Dr does alot of editing., majority of customer support does not resolve my issues, those involved with the selection purchase of software were led to believe things that features that are actually optional are included I could go on and on.

Review Source

VR

Verified Reviewer  
Chiropractic Physician  
Medical Practice  
Used the software for: I used a free trial

### "I have tried less expensive software, but found it lacking in some of the functionality."

May 4, 2019

5.0

My overall experience with Chiro Touch has been very positive. When I need help adding new codes or treatments, I get excellent assistance.

Pros

Ease of use for most of the parameters I need.

Cons

Not enough time to really learn the product initially. I feel a start up practice needs a bit more time to figure all the ins and outs of the program.

Review Source

MW

Matthew W.  
EVP of Technology  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to administer and use"

October 15, 2020

5.0

We've been helping clients with this software and haven't had any show-stopping issues with it yet.

Pros

It's very easy to set up and administer for end users, and once it's up and running there's a minimal amount of work to be done to keep it going.

Cons

We run into database connection errors occasionally, but they're easy to resolve. Other than that, it's overall solid.

Review Source

KM

Kiara M.  
admin assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "User Friendly "

November 13, 2018

4.0

Pros

Makes daily tasks easier. Searching for patient information is a breeze. Easy to use.

Cons

Sometimes there are glitches, other than that no complaints.

Review Source

TB

Tom B.  
  
Medical Practice  
Used the software for:

### "Significant Improvement for my recordkeeping"

January 6, 2014

5.0

Pros

We've had Future Health for a several years now and couldn't be happier. The software really fits into our daily routines. All of our protocols are customized right into the software, and we deliver highly-detailed notes in less than a minute on 90% of our visits.

Cons

I really have nothing negative to say about the software or the company.

Review Source

JC

JEANNIE C.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Chiro Touch is awesome!"

March 31, 2016

5.0

Pros

I love the fact that I can do the billing myself, less than 10 mins. Customer service are excellent, very professional. The program is so easy to learn and use, my massage therapists and interns can use CT w/in 5 mins. of demonstration. We are almost paperless. Our patients are so impress with our high tech office.

Cons

Of course we have a little issue with the training at the beginning but its all good. Just hope that CT working on- no charge on extra services, these services should be included in the monthly support fee.

Review Source

SK

Shelley K.  
  
Medical Practice  
Used the software for:

### "Easy to Operate! "

October 11, 2014

4.0

Pros

It is very easy to learn and operate, and it is a great billing/accounting program for any chiropractic office. It keeps everything organized, and I love the iPad check-in!

Cons

The only thing I would change is the reports. I would like to have a daily deposit sheet with the name, type, and amount of payment, which ChiroTouch does not have.

Review Source

DE

Debra E.  
  
Medical Practice  
Used the software for:

### "In touch with ChiroTouch!"

February 11, 2015

5.0

Pros

ChiroTouch has an amazing support team. They provide multiple training videos and then have phone conferences with docs/staff to make sure everyone is on the same page with training.

Cons

The expense is really the only drawback to this product. However, we have already received our incentive money from CMS that more than paid for it!

Review Source

JG

John G.  
doctor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "5 Star Experience"

August 21, 2018

5.0

great experience

Pros

Great experience with customer support Reference: Case: 01651808

Cons

long wait times waiting in the queue for customer support

Review Source

JB

Jason B.  
Chiropractor and multi-office owner  
Medical Practice  
Used the software for: Less than 6 months

### "Buyer Beware"

September 27, 2018

1.0

Disappointing

Pros

They were supposed to integrate easily from Autmn8

Cons

The company couldnt care less about your success once you have purchased

Review Source

ES

Elyse S.  
Doctor  
Medical Practice  
Used the software for: 6-12 months

### "Wish I could find a buyer to sell it"

September 15, 2015

1.5

Pros

Associated business connected w chirp touch but not the actual software

Cons

EHR program is too difficult to create on our own. chirotouch should include a more specialty program

Review Source

JB

Jennifer B.  
  
Medical Practice  
Used the software for:

### "Very robust EHR!"

July 2, 2014

4.5

Pros

I like the ease of use. Their support people are generally pretty nice and responsive.

Cons

It does feel, at times, like we're being nickled and dimed; on top of the software and maintenance fees, we pay for a secure, HIPAA-compliant backup, text/email reminders, and the phone app. I wish there were more CRM integrations as well.

Review Source

DV

Debby V.  
  
  
Used the software for:

### "Great software"

April 20, 2016

5.0

We have been transitioning to the ICD-10 codes , implementing new forms and customer support has been unbelievable! They helped us make the transition go smoothly. I have not had any issues that couldn't be resolved with a quick phone call to customer support. I highly recommend this product.

Review Source

Response from ChiroTouch Integrated Practice Solutions

April 21, 2016

Dear Debby, Thank you so much for submitting your review. We're happy to hear your transition is going smoothly!

AT

Allen T.  
  
Medical Practice  
Used the software for:

### "Complete Package For any Health Care Provider"

December 30, 2014

5.0

Pros

The interface is intuitive and allows the user to multitask throughout the different programs effortlessly!

Cons

I honestly don't have anything to compare it to. I assume no product is perfect, but until I come across what I see as a negative, this practice management system is as close to perfect as I can Imagine.

Review Source

MB

Michael B.  
  
  
Used the software for:

### "Learning Curve"

April 8, 2017

5.0

Takes a few weeks to months to master but once you've got it, it's a timesaver. Government compliance is easy to achieve.

Review Source

Response from ChiroTouch Integrated Practice Solutions

April 10, 2017

Dr. Brown, Thank you so much for taking the time to share your thoughts on ChiroTouch. We are truly blessed to have been trusted with the responsibility to be your practice's chosen software solution! Please do not hesitate to let us know if we can further help in any way !

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