# Page 41 | ChiroTouch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is ChiroTouch the right Chiropractic solution for you? Explore 1083 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48210/ChiroTouch/reviews

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ChiroTouch

4 (1083)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 41 - Reviews of ChiroTouch

## Showing most helpful reviews

Showing 1001-1025 of 1083 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VT

Vicki T.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Amazing! Really loving the switch to ChiroTouch."

September 23, 2015

4.5

Pros

After all the training and getting comfortable with this system it helps make work a breeze. Everything you need to simplify your practice needs is in this program or it can be customized to have/do everything you need! Definitely makes the day run much smoother.

Cons

I don't know if there is anything I don't like about ChiroTouch so far. It has been great, support is great, our trainer is amazing and very flexible even though we are across the country from each other you would never be able to tell.

Review Source

CD

Cynthia D.  
Doctor of Chiropractic  
  
Used the software for:

### "Tech Support Staff - Excellent Service"

March 25, 2015

5.0

ChiroTouch staff are willing to answer questions and have an attitude of providing excellent customer service while being courteous. I use the chat option and have always found CT staff to answer promptly, provide concise guidance via their instruction, remote operation and reference to resources such as the video library, and they always ask if I have other questions before I end the session.

Review Source

DW

David W.  
  
Medical Practice  
Used the software for:

### "Benefits of Chirotouch"

April 2, 2014

5.0

Pros

Easy to use, efficient, and easy to learn and train staff. ChiroTouch really supports chiropractic and its advancement. They are one of the few companies that actually donates back to chiropractic.

Cons

I wish they had graphs of certain stats I keep. I would like a management area for battle plans and tasks.

Review Source

eF

eric F.  
  
  
Used the software for:

### "Horrible customer service, outrageous price"

January 4, 2016

2.0

Chirotouch has horrible customer service. The macros are a joke and you have to re-write them anyways. It is really just a copy and paste EHR. Patients fall through the cracks as their is no follow up protocol for missed appointments. Customer service is horrible and they just jacked up their yearly support fee by 60% which is obviously to pay for their acquisition of their competitor.

Review Source

JW

Janelle W.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "ChiroTouch works well"

September 6, 2016

4.0

Pros

It serves its purpose but doesnt' go "above and beyond"

Cons

It doesn't have strong billing features but does have a good system for tracking patients.

Review Source

DP

Douglas P.  
Owner  
Medical Practice  
Used the software for:

### "This type of program is new to me so there's that. But it looks fairly easy to learn"

February 9, 2018

3.0

I need to sit with a EHR program to know. I'll look at a couple more. PS: SA was going to send 2 companies to me, CT is the only one I saw. Thanks for the help though, love the concept of what your are doing.

Pros

Color sections and layout, and that is is the whole package. Guess it would be easy to use. Need to try it if I can get the price down

Review Source

JS

Jeff S.  
  
Medical Practice  
Used the software for:

### "Finally an All-In-One Software for my office"

May 23, 2014

4.0

Pros

It's all-encompassing. The macros allow you to build your note any way you like. The self-checkin is also great.

Cons

Customer service takes forever to get through to. I wish there was a way to access the database easily through a virtual private network so I could access it from my home on my laptop.

Review Source

LL

Lisa L.  
  
Medical Practice  
Used the software for:

### "The wow factor is real"

December 19, 2014

4.5

Pros

The whole team has been a dream to work with. We were slow to finish our training and slow to launch. The ChiroTouch team has helped us every step of the way.

Cons

We have yet to find anything we don't like. The learning of the program is broken down to manageable bits. It has been a smooth process.

Review Source

JT

Jeff T.  
Doctor  
  
Used the software for:

### "Absolutely a great program"

June 14, 2013

5.0

After being burned by another software provider, I was very skeptical of any purchase. I really did my homework in researching Chirotouch. I am sure other programs may be as good, but I would be suprised if any other programs have the level of support.

Pros

The biggest pro is customer support. Best I have ever seen in any industry.

Cons

None that I have found.

Review Source

TD

Todd D.  
  
Medical Practice  
Used the software for:

### "Tried it for four months and went back to old software"

October 14, 2014

1.5

Pros

They had lots of options for customer support. They were friendly when we called.

Cons

We were told that online chat support had an average wait time of seven minutes. Well, in truth, we would connect, wait seven minutes, and be disconnected three times, on average, before we actually got through.

Review Source

CT

Calah T.  
  
Alternative Medicine  
Used the software for:

### "Pretty good, with some issues."

July 24, 2014

3.5

Pros

The patient care plan is very useful. Overall, the software and billing work well.

Cons

The pain diagram and drop down menus for the subjective section are far too cumbersome to use. Queries to technical support usually result in very little action and emails with answers that often don't help.

Review Source

MM

Michael M.  
  
Medical Practice  
Used the software for:

### "Given our office more organization"

June 6, 2014

4.5

Pros

The software allows us to keep better track of our patients and their progress. There are questions, but I'm always able to get a timely response from ChiroTouch, and my questions are answered and resolved.

Cons

There is quite the learning curve, and it takes a little while to set the macros.

Review Source

MW

Michelle W.  
Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Happy customer "

October 3, 2016

4.0

Use chiro touch as a patient at my local chiro. Never missed an appointment due to scheduling reminders

Pros

Works well from customer view point

Cons

Sometimes difficult to log in when you arrive for appointment- number pad is awkward

Review Source

Response from ChiroTouch Integrated Practice Solutions

October 3, 2016

Hello Michelle, Thank you so much for taking the time to write a review as it is so important to capture the patient's perspective of interfacing with the program. We are humbled to hear that we are making a difference, not only in our clients' lives , but more importantly in the lives of their patients!

JM

Joyce M.  
  
Medical Practice  
Used the software for:

### "Great Product!"

September 5, 2014

5.0

Pros

I like the ease of the whole process. They were very upfront with all charges and information, and what you see is what you get. And the support system is great.

Cons

There are products that you can add on like the iPad program, but for the price you pay, I think it should be included.

Review Source

NH

Nicole H.  
  
  
Used the software for:

### "Wonderful Software"

January 12, 2017

4.0

ChiroTouch is a wonderful software that has helped about practice get to the next level! It has great figures that include recall system, inventory, reports and accounting. All are easy to use and it helps keep us organized! Highly recommend!

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 12, 2017

Nicole, Thank you so much for taking the time to post your review. As always we appreciate and value your business!

KM

Kelsie M.  
Chiropractor  
  
Used the software for: Less than 6 months

### "Nice software, but too expensive. "

January 16, 2018

4.0

Pros

Very nice interface, easy to use and makes throughout documentation very simple. The program also streamlines billing so all of the details are in one place.

Cons

The software is very expensive compared to other quality products that are available to chiropractors for EHR systems.

Review Source

MH

Mark H.  
  
Medical Practice  
Used the software for:

### "CT is great"

December 30, 2014

4.5

Pros

It has the complete package from EHR to billing. It has it all and makes everything so convenient as compared to linking or making sure other products are compatible with the other.

Cons

I dislike the fact you have to enter EOBs line by line and enter each service individually.

Review Source

KM

Kelly M.  
  
Medical Practice  
Used the software for:

### "Improved productivity for a lesser cost"

June 10, 2014

4.5

Pros

Our office is loving the ease of navigation and use. Everything we wanted from our previous software and were told they couldn't do, this one does.

Cons

This software does it all, from scheduling appointments to iPad check-in and billing. Easy to learn and easier to implement.

Review Source

SM

Stefanie M.  
  
Medical Practice  
Used the software for:

### "Chirotouch review"

February 27, 2014

4.0

Pros

I like the fact that the notes are certified, and there are many different ways to get help with using the software.

Cons

I think there are too many steps for many of the things we try to do when using the software. For instance, making an appointment takes about five steps.

Review Source

JV

Jonathan V.  
  
  
Used the software for:

### "Best Program for chiropractors!"

January 16, 2017

5.0

From start to finish, it always works. All the patient info on our hands and absolutely no boundaries!

Review Source

Response from ChiroTouch Integrated Practice Solutions

January 16, 2017

Jonathan, Thank you so much for taking the time to leave such an awesome review. We are so fortunate to have the opportunity to help with the efficiencies in your practice. Please let us know if ever there is anything we can help with!

DC

Donna C.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "chiro touch is just so easy"

March 16, 2019

5.0

I was filling in covering a practice and got one day training on chiro touch before using it. It really was pretty simple yet very comprehensive.

Pros

Easy to use, functional, powerful, practical and great support

Cons

nothing really. it seemed really easy to use when I filled in for an injured colleague.

Review Source

ST

Shamonica T.  
  
Medical Practice  
Used the software for:

### "ChiroTouch"

December 10, 2014

4.5

Pros

ChiroTouch was made with the chiropractic office in mind. ChiroTouch has allowed my office to flow smoother. The accessibility is wonderful, and the simplicity of the program is amazing.

Cons

The applications for mobile devices and iPads do not always work properly.

Review Source

TC

Terri C.  
office manager  
Medical Practice  
Used the software for: Less than 6 months

### "User friendly"

November 8, 2016

5.0

if your patients and staff have to use the program it has to be user friendly and it is!

Review Source

SM

Samantha M.  
Chiropractor  
Medical Practice  
Used the software for: Less than 6 months

### "Chirotouch"

November 15, 2016

4.0

I've used a lot of different EHR systems and Chirotouch is one of my preferred systems.

Review Source

HS

Heather S.  
  
Medical Practice  
Used the software for:

### "Chiropractic Assistant's Review of ChiroTouch"

December 18, 2014

4.0

Pros

I like that it is much better than our old software (SilkOne). I also love how data is saved automatically without always having to click a save button.

Cons

I dislike how many extra clicks/steps there are to make a simple appointment or change an appointment.

Review Source

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