Adobe

Adobe Creative Cloud

5 / 5 1495 reviews


Average Ratings

1495 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

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About Adobe Creative Cloud

Unified design environment for publishing in print, on the web and on mobile devices.


Adobe Creative Cloud Features

  • Collaboration
  • Data Visualization
  • Filtering
  • Image Database
  • Image Editor
  • Templates

Adobe Creative Cloud Reviews Recently Reviewed!


The industry standard that has become the perfect toy box for creatives

Aug 12, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Although Adobe software has been established as the standard for many years, the benchmark in the graphic industry and much of the audiovisual world, it has not been until the arrival of the "Creative Cloud" model that this ecosystem has unleashed its power addictive between the amateurs and the professionals of the community. If before everyone chose from the Adobe catalog what they needed, now you have that and everything you probably never need, but once you try it you can not stop thinking about how you could live without that!

Specialized applications for each work area (bitmaps, vectors, video editing, UI, etc.), almost totally interconnected and always updated with the latest changes, access to a lot of graphic and learning resources, social tools to disseminate your work, and 20 Gb of cloud space to start, is Adobe's irresistible offer; that seduces you with a unique platform in its style and robust, where the whole is more important than each of its parts.

Undoubtedly, this approach has expanded the expressive possibilities of many designers by giving them access to cutting-edge applications, which they did not even consider accessing, mainly due to their costs. All this has resulted in more complete, sophisticated and effective works. Not to mention the fact that this allows you to venture into other areas of design and expand your business.

For better or for worse, this model has made the Creative Cloud the new Swiss Army knife that every creative "must" have.

Cons: But as nothing is perfect, for many the dream of Adobe Creative Cloud can become a nightmare when facing the subscription system, which makes you choose between paying for a single application ... or all of them! There are no midpoints (unless you are a photographer). While it is true that they do not charge you rate increases until your subscription is renewed,
they are still important amounts, especially for independent professionals.

Despite all the potential and possibilities of the platform, after a while it is inevitable to think that you are paying for things that you do not use, or that you do not really need if you already have a defined and effective workflow.

Being constantly immersed in an ecosystem like this, we are likely to miss the alternatives and advances that others make out there, and that sometimes and in specific cases may be superior to the tools that Adobe applications give us. It will always be possible to find a way to include a third-party application in your projects, but the workflow may be affected.

Not all applications of the Creative Cloud evolve in unison. Each one advances at different speeds and faces different problems and demands from the users. It is very likely that many updates contribute little or nothing to your work, depending on which applications and tools you use the most.

Overall: It is an investment that guarantees first level tools that every professional knows or should know, a proven workflow and a good amount of extras that add value and seem to improve over time.

Capterra-loader

Still some of the best software available

Jul 31, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Adobe CC has a solid offering of apps, my favorites being: XD, Photoshop, Illustrator, Audition, After Effects, and Acrobat.

There's been a flurry of new products enter the design scene over the past couple years. I made a serious attempt to find substitutes for most of the Adobe CC programs I use in order to reduce my monthly expenses. In the end, each program I tried was just slightly lacking in key functionality compared to Adobe's programs.

In particular, one of Adobe's newest programs, Adobe XD, has shown that they do understand how to create fast, intuitive programs. While it's taking a long time to add the functionality everyone wants, it's given me confidence in Adobe and what we can expect from them in the future.

Cons: With the amazing results Adobe has achieved in XD, it's disappointing to see zero change in how Illustrator operates. Illustrator is old, heavy, and buggy by comparison. Occasionally Illustrator will ask me to rate my experience and provide feedback. I've stopped providing feedback as the bugs I've reported have never been fixed. There are bugs from over four years ago which were going to be "high priority", after spending over an hour on the phone with support, that have yet to be addressed.

From what I can tell, Adobe is looking to the future (and doing a great job) but is regrettably leaving some of their older products to sit in the dust.

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While the SaaS model is unpleasant in some respects, I'll admit that it's nice to always have the most up to date version of each app.

Their month by month pricing is considerably more expensive than their annual contract. This makes it difficult to justify using Adobe CC except by purchasing all the apps

Overall: Adobe CC allows me to be affective at my work and provide a wide range of services.

A game changer in the world of graphic design software.

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: For many years, Adobe products were price prohibitive, usually only available to students and larger businesses. Freelance designers and smaller design studios were often left to find alternatives that many times failed to meet the standard that Adobe has set with its wide array of industry applications. With the advent of the subscription program, now Adobe products are available in any combination and easily managed through Adobe Creative Cloud. The Creative Cloud makes managing your Adobe Suite a simple matter, which frees you up to spend the time utilizing all of that luscious creativity that each application can help you utilize. Changing up the software bundle that you've chosen is also quick and easy, and can be handled with the click of a button. Similarly, all software updates are also taken care of in your Creative Cloud application so you can keep your Adobe Software running at its peak.

Adobe Creative Cloud is also so much more than simply the software management hub for Adobe software suites, it also stores your personal and shared libraries, is the storage behind Adobe Stock photos and connects you to your software from multiple devices. These benefits are so seamless that most people hardly notice they are using it.

Cons: There are no cons to this software. While it runs quietly in the background at all times, it doesn't take up a lot of space or memory and it never inundates you with annoying popups or notifications while you're working. There is no downside to Adobe Creative Cloud.

Overall: A necessity for creative professionals working on line or in brick and mortar studios.

The software does what it has to do, but I wish Adobe acted like they had to earn my business

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: I use Illustrator, InDesign, and Photoshop at different phases in a web design process. After 10+ years of using all three, I was pleased to see the level of integration between softwares that you get with Creative Cloud. Passing assets between the three works better than ever, though there's still some work to be done.

Photoshop handles vectors better than it used to, and has started to adopt the 'library' system that allows you to set symbols and styles.

InDesign seems to be the most 'mature' of the softwares I use, I know it well and it does exactly what I need.

Cons: Illustrator is inconsistent in how it handles resizing groups of vector shapes. This drives me absolutely nuts.

Photoshop just gets heavier and heavier, and working on even a simple website with all the layouts as artboards can really slow down my (brand new, high-performance) computer. Some other irritations:

- I had a problem with the asset library for a document getting lost (?!) halfway through a project - resulting in tons of errors and needing to touch literally every artboard multiple times to correct the issue. I haven't dared use the Library feature since, so I have to manually modify assets like icons or buttons on every screen if there are changes.

- It doesn't seem like I can set text styles the way I can in InDesign, which has always annoyed me.

- Photoshop has so many tools that they sometimes hide them from me (in the left bar) and when I expand to take a look, they seem to be in a different order every time. Yet another tiny thing that results in huge frustration for me.

Finally, I had an incredibly frustrating interaction with Adobe support when I tried to modify my institution's plan (within the Educational discount structure). The support person told me that "As of right now, there is no discount available for educational institutions." Even though I could see the education plan pricing list and had already established our eligibility!

Rely heavily on this suite of software - but feel held hostage

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that all the apps work together and I can work in a more streamlined fashion across Illustrator, Photoshop, Indesign, etc. I love that it includes all the apps and I can install or uninstall whichever I want or need at any time. There are additional features like the fonts access and marketplace. It's a great one-stop-shop for the designer who needs to use all these apps. Even if you use only a few, it's a great asset to have at your disposal.

Cons: The subscription packages aren't really optimal for the designer who only needs 3 of the 20 apps (or whatever they have). It's essentially like having to sign up for even the. minimal cable tv package when you watch only 4 of the 200 channels. I miss the days when you could buy what you needed and own it. The monthly fee leaves me in a very BAD position b/c I have so many PS, AI, & INDD files that would be useless without paying money. If I choose to cancel, I'm screwed. At least in the past, I owned my software and I wasn't forced to keep paying every month perpetually. So I am paying a LOT of money over the course of the handful of years that I have it vs. updating every couple of years to the next version. I see the benefit but it's actually way more expensive this way. The other thing that drives me crazy is that each update they do somehow comes with a change in the workflow that didn't need to be changed. Things are somehow either moved to a totally unknown different location or removed entirely. That is a huge pain for a veteran designer and I believe "if it's not broken, don't fix/change it" but Adobe seems to believe differently. Lastly, the apps crash very often, even on a workhorse computer with a lot of RAM and HD space.

Overall: Well, the obvious: It enables me to do get my work done. I use the apps every day and use them all together.

Great quality products but poor customer service

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have had a CC license for over 2 years for some freelance projects that I was working on and I also use it in my work place on a fairly regular basis to create simple images for various projects. The quality of the entire toolset is amazing. The ability to add brush packs and other content into PhotoShop made the projects I was working on so much easier for me to complete on time. The products are solid, I have never had any issues running any of the applications or with them crashing while using them.

Cons: The cost and the customer support are both not favorable. While the products are solid and they are easy to use I think the cost is a little bit on the absurd end. They were very helpful for the work I was doing I just couldn't keep up with how much they were charging me to have them. I also have never had a good or simple customer service interaction with them. I called to cancel my subscription before it ended and all they wanted to do was extend my membership for free for 1 month, then after saying no said we can do 2 months, and then after saying no again they said 3 months, then I said no again and then the representative got really rude and said "what's it going to take to keep your subscription" at which point I said nothing I want to cancel and I want my money back. She ended up canceling and "said I would be issued a refund" but that could take a few weeks... we're going on 3 months and I still don't have a refund.

Overall: It helped me get the job done quickly and efficiently.

Must-have for any designer!

Mar 30, 2018
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I've been using Photoshop and Illustrator for ages now to edit images and set type in my design work. Photoshop is the most powerful image editing tool on the market. The most useful feature by far is the content aware scale. I use this a lot when I'm editing images for web pages where text needs to be on top of the image. It allows you to manipulate the size of photos by stretching them out with minimal distortion. So handy!

The lasso tool is also very helpful for selecting complex shapes and images from a photo to put on a plain or different background.

If you're a professional designer, there really is no amazing substitute for photoshop yet. It's the best there is.

Illustrator is great for doing type work and I love using the art boards to have many variations on the design at once available. Photoshop doesn't have this feature, which is something I really love about Illustrator.

To do graphic and web work, you really need to use multiple programs in tandem, so unless you're a photographer and only edit pictures, you'd also need to use Illustrator.

Web design stuff is better done in another program. Dreamweaver is outdated and I never found Fireworks to be useful either.

Cons: The programs are not super easy to use without a lot of practice. It really is an art form if you want to do complex image editing like cutting someone out, adding something in, making the background bigger, etc... but there are many helpful tutorials online that you can watch to help learn as you go depending on what you need to edit.

If you just need to do basic editing like cropping and adjusting color, brightness, etc... you can get away with something much simpler. But in terms of type setting Illustrator and Indesign are still the best in my opinion.

Another weakness of photoshop is the typography options. I've tried to mix type with imagery in photoshop for designs before, but the kerning and special character options are no where near as good as you can get in Illustrator. So, you really need to use Photoshop and Illustrator in tandem if you're doing type and imagery graphic design work.

Capterra-loader

Adobe Creative Cloud was an ingenius solution to a problem you didn't know existed.

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Creative Cloud solved the issue of constantly needing to rebuy your software every few years to get the newest and latest updates. If you worked at a studio that had a newer version of Premiere then you were out of luck when you tried bringing in your project files.

Adobe CC solved this, it's a monthly plan, which some were against, but getting access to the newest features and newest versions of ALL the programs Adobe has to offer is worth the monthly fee.

You're staying up to date. New features, less bugs, constant improvements. These are just to name a few of the highlights of why Adobe CC is great. It gave Adobe a huge increase in cash flow as well so there has been a big upswing in the innovation department. With the newest features on every program making their respective components even higher quality is amazing.

And finally having access to multiple Adobe platforms gives you the opportunity to see just how well they interact within the Adobe ecosystem. Bringing in photoshop files into After effects projects that were extracted from Premiere Pro timelines and then sent to Audition for audio mixing... The entire ecosystem of products just works well together and that's the biggest thing about Adobe that beats out the competitors!

Cons: The only issue I have with Adobe CC is in my field I use only about 60% of the products that come with it... so you could look at it as I am paying for 40% of things I don't use... However you're still saving money rather than buying the software yearly.

Overall: Adobe Creative Cloud provides me with every tool I need for my daily work in production. I cannot work without it and due to the quality of their products it makes my job easier every day.

Capterra-loader

As an Art Director at a marketing agency, I use the Adobe Creative Suite on a daily basis

Jan 16, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the robust functionality that the Adobe Creative Suite offers. When I was in college, you had to purchase each program separately. Since they've moved to the cloud-based suite, my interactions with the programs has changed pretty dramatically. At first I was frustrated with having to pay a monthly fee for the software, but I've grown to appreciate having access to the wide variety of programs that the suite offers.

I think you'd be hard-pressed to find a designer that doesn't use Adobe products in one way our another. While there are other programs and design solutions for a cheaper price tag, I've yet to find one with the tools and functionality that Adobe offers.

Cons: There are a few things that can be frustrating if you're a regular user. One of the most beneficial things about the software is consistency in functionality and tools from program to program. Because of the efficiencies I've experienced with the program continuity, it become very obvious when there is a gap. For example, the shortcut for Save As in Photoshop allows you to access all file types, whereas the shortcut for Save As in Illustrator only allows you to save in the vector formats (you must access the Export As option to save out in JPG/PNG, which doesn't have a short cut). While differences like this seem very minor, they can inhibit efficiency. That being said, I'm not sure there is any other competitive solution that handles this better.

The other piece that can be frustrating is the level of support. It's often difficult to find answers to specific functionality questions. You have to dig quite a bit, and often find a solution on a random, non-Adobe forum.

Overall: To have the ability to design seamlessly within the various programs is incredibly important to my daily workflow and the products we produce at our marketing agency.

Creative Cloud is the continued evolution of Adobe, and is indespensible for creatives.

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I've been using Photoshop and Lightroom for 10+ years, and they get incrementally better with each iteration. I can't speak to the other parts of the cloud. It's a bit like asking a photographer, do you like using a camera. What I do is absolutely not possible without photoshop/lightroom/bridge CC.

My everyday workflow now is for a non-profit hospital setting, working with as few pictures as possible. So I actually open pictures straight from a CF card into camera raw, open in photoshop, make edits and save to my desktop which syncs to icloud. I'll later back up to external drives.

My wedding/portrait workflow is the exact opposite - I'll download from the CF card to an external drive, load into Lightroom, create a quick collection, batch edit the collection and export. Then I'll go through using Bridge and Photoshop to make detailed edits.

Cons: To not like Adobe CC would be akin to not liking your hand or foot. It's such a part of life it's impossible to imagine working without it.
That said, there are some tweaks specific to my workflow I would make. . .if I could use the previous setting from one picture to the next in camera raw, that would be great.
Photoshop itself has a huge learning curve, which I get around by using actions. It is a little bizarre that we have to buy actions and presets from third party sellers.
NIK (now owned by google) Color Effects Pro/silver effects pro is the only thing that I've touched that blows photoshop out of the water in terms of editing capability. But it is so tedious and cumbersome, I couldn't imagine using it as a stand-alone

Raving Review for the Creative Creators

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Gone are the days of having to upgrade Adobe packages every couple of years. I've gone my rounds with graphic design, mixing music, creating videos, and then all of those back all over again! I'd get interested enough to buy the expensive software, and then life would intervene long enough for it to become outdated, and expensive again for me to get back in the game. For the multi-talented, or in my case, multi-"interested", Creative Cloud is the best bang for the buck.

The best part of this package though is the singular platform by which you can connect in to all of the Adobe products. Get interested, install. Need space, uninstall. Want to be up to date on all of your Adobe software, easy enough.

A nice little bonus was that when I first got Creative Cloud three years ago, I found out that there are other products in the mix, that I never knew about, and actually use... DAILY! By far the best value of any package that I have.

Overall: Robust offering with excellent support. I use it for every aspect of my business... getting contracts signed, creating marketing material, collaborating with colleagues, and also for fun!

I had one little issue when my computer broke down and I needed to reinstall on another machine, but even that was a positive experience. I tried to figure it out on my own, which was eternally frustrating because I kept getting a notice saying that I could not connect since my account was already in use... which I knew, was by my dead computer. After spending way too long trying to figure it out on my own, I called customer support, and got an answer in 3 minutes. We're taught to try and troubleshoot on our own, but if it's Creative Cloud... my advice is just call.

Creative Cloud is the software I dreamed about when I was a young professional.

Sep 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Comprehensive and contiguous creative ecosystem at the foundation of Creative Cloud, and the reason I will use this platform for years to come. Some 10 years ago when I began my career in digital video and design, I lamented the limitations that the available software was bound by. I could not easily jump from one function to another (like video editing to sound editing, to coloring, to VFX, etc.), I had to wrestle with interoperability of projects and files, and many other things. My creativity was stifled by technological capacity. I hoped that new tools would fix these issues. Creative Cloud delivers on those hopes I had then.

The ability to seamlessly (and as someone who entered the industry at a time before these features existed I cannot emphasize this enough), send a video sequence from editing to VFX, to coloring, to sound design, to finishing and exporting without the need of intermediates or exports is just incredible. Premier, After Effects, and Audition work together as a trifecta of creative competence. When you throw in Photoshop and Illustrator into the mix, it's truly unmatched.

Creative Cloud has helped me become the creative professional I am today.

Cons: Creative Cloud has been sluggish to integrate certain features that I think they need. For example, audio/video sync should be built in to Premier by now, and not relegated to a feature that can only be obtained with pricey 3rd party plug-ins. Also, the performance of SpeedGrade lags behind other color grading applications that I am familiar with. I stick with SpeedGrade because of the tight integration, but it is slower than I like (part of this might be my workstation setup, but I cannot be sure).

Overall: Creative Cloud lets us bring our creative ideas to life.

Amazing suite of software for a great price!

Nov 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The breadth of this bundle is unbelievable. They have addressed 95% of any design person/team's needs with what's in the CC (Creative Cloud). From photo editing, template design, audio optimization, video production, web mastering :-) You name it, the've almost certainly got it.

Cons: The only issues I have are with Premiere Pro and Dreamweaver. First, Premiere Pro: This software is incredibly robust, and my issues with it are minor, but it still causes me to prefer Final Cut Pro X over it. In comparison, FCPX is much more user friendly and really streamlines much of the editing process, so that I don't have to do it manually. If you're someone who just needs to keep producing content, week after week, FCPX is a better bet for you. If you have time, need extreme flexibility to do exactly what you want, then Premiere works better.

For Dreamweaver, this has been the only real sore spot. It doesn't work at all. It continues to crash on multiple systems over the past 2 years! I have contacted support, who initially were very involved, but somewhere I got list in the system. This hasn't been resolved and I've had to rely on quite a few workarounds to access server files, upload content, or back up sites locally. This is a big deal.

Overall: I have been using the Adobe Creative Suite since 2005, when it was several thousand dollars to purchase! I am SO grateful for the switch the the CC (Creative Cloud) and the new pricing structure. They've really opened up their market for a much broader customer base. Almost all the software has gotten better and better (and more integrated) since I've first come on board. There's a few quirks that I have to work around (one major issue), but other than that, the whole bundle is just amazing for any and all creative/design work.

Recommendations to other buyers: Overall, I really don't think there's anything even close to the quality of this bundle, especially at the amazingly low price-point they have it. Totally worth the purchase. But be warned, if you have never used this software or any design software, it will definitely be overwhelming for a while - YouTube is your friend.

I use Adobe for pretty much all of my 2D artwork and designing page layouts.

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: 1. It works well. I know when I'm using a product from Adobe, that I'm not going to have many issues or bugs with it.
2. There are a lot of different program options, and the programs are pretty versatile.
3. Adobe is pretty much standard in the arts and entertainment industries.

Cons: 1. The shortcuts are different across the programs. It'd be much easier if universal shortcuts were the same across all the different Adobe programs.
2. It's pricey. They have grouping options for the subscription, but you get roped into paying for a bunch of programs when you only need a few. There are so few updates to the programs that a subscription service doesn't make sense. I'd rather go back to buying the program outright instead of paying monthly.
3. Still no way to search for brushes in Photoshop. You can upload hundreds of different brushes, but to find the one you need, you are required to scroll through all of them until you find the correct one which wastes a lot of time and money. A search bar seems like a simple solution to this.
4. If you don't want to renew your subscription, customer support will do everything in their power to force you into renewing it. It is extremely difficult to cancel. If you try to cancel before the end of your subscription, then you are forced to pay the remainder of your subscription and sometimes an added cancellation fee.

Overall: It can handle large programs. For anyone who would only use it as a hobby, I would not recommend. There are plenty of programs out there that will do virtually everything the same for a fraction of the cost.

Capterra-loader

The total packing in Graphic Design software.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been a happy Adobe client for over 10 years. I was pursuing my Associate's when they released Creative Cloud around 2012. Previously, you had to purchase expensive box set software every year or two, drop hundreds of dollars, and wait for 1-2 years for the next version to release to remedy any bugs/issues. Thankfully, Adobe switched to a subscription service - I think they were one of the early adopters of the subscription software movement - and haven't looked back. I'm so happy I can get instant updates on startup everyday. I have all the Adobe products, new and old, available at my fingertips. Adobe Stock has some work to do, but the Adobe Suite is second to none. A one-stop-shop for all creative types in the Design, Video, Gaming and Marketing industries.

Cons: I do wish there were some less expensive versions for small business owners. I'm a freelance designer (shop of one) and it is a little pricey for me. I presume when I get more clients, it won't hurt, but right now it's another business expense I'd like to cut down on; I'd be helpless without it though...

Overall: The all-in-one Design Software Package. I'd call it the Trifecta, but there's over a dozen programs through the Creative Cloud, so that wouldn't do it justice. Simply a powerhouse suite of programs provided by Adobe; a leader in the Design industry. Working as a Graphic, Web Designer, a Marketing Manager, and a Freelancer, I've always seen these programs as required tools-of-the-trade. You cannot seriously commit yourself to a career in Design without touching at least one of these programs.

A good solution to cost-prohibitive software, but monthly payments add up to a lot

Aug 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There is no substitute to the Adobe suite of design software. Photoshop, Illustrator, DreamWeaver and InDesign are indispensable for me. As a designer, there's no software that works better for my purposes¿plus most of these are the industry standard, keeping me in sync with clients and other designers. That makes it possible for me to collaborate easily with others on projects, and to step in to help any client without needing to buy, install or learn new software.

It's nice that the new Creative Cloud system keeps my software up-to-date, so I no longer have to watch the world pass me by as new expensive versions are released to replace whatever expensive version I have invested in.

Cons: Although the old way was expensive, there is something to be said for having the choice to be left behind; older versions were generally still effective through many subsequent releases, so if the world had moved on to CS6 and you (or a client) were still on CS3, you'd be able to get by until your needs changed. The benefit was that you owned your software license outright, and wouldn't have to keep up a monthly subscription or risk losing access to be able to open your files. For many, the price probably works out to be comparable in the end, but for people/organizations who don't use this software regularly and merely need to be able to open existing files from time to time, the old way was working.

Overall: I wouldn't be where I am in my career today if it weren't for Adobe's design software.

Capterra-loader

ACC is a great way to connect teams and work to keep software up to date.

Jul 03, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: ACC is a useful way to connect the software experience you have in Illustrator with multiple machines. I like the way I can find information and trouble shoot issues in Illustrator with a specific way to find what I need.

Cons: I get the impression that ACC is not implemented well enough for me to know what I need it for or what it does. There has been no effort to explain it to me either. I bet there are some videos somewhere or documentation, but I don't know where it is or how to find it. The whole thing just appeared one day and no one knows anything about it. It is hard to get behind something you don't understand. The subscription model is much loathed by anyone I talk to. We all paid thousands of dollars to adobe over the years buying upgrades and new software. All that money is gone and spent and we have no assets to show for it. This is fine for large companies with a huge budget but for the little one guy shop this can break your back. It may be a great deal but it feels very intrusive.

A specific issue I have had with the software is I work on Arabic Typography as well as English U.S. typography. I was able to switch to Arabic for a project, but I had a hell of a time getting back to English. All the English I typed in was formatted "Right to Left". It ended up being a setting in CC. It took a while of searching forums to figure that out.

Overall: Creative Cloud has a lot of information at your fingertips. It connects you to the Adobe Community and keeps all your software up to date.

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Each of them has a function, they are all excellent

Jul 02, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For designers, all are very good, Illustrator is not an easy tool to use, if you already have time to use it you realize that you have a variety of tools with which you can help with your design, you always learn something new and with creativity everything is possible , if instead you are a person who uses it to create vectors and you are not a designer, it is easy since people resemble Paint (which has nothing to do) but it is easy with several YouTube videos that would help you save your own logo or anything else. Photoshop is complex but excellent for photo manipulation and to create a poster or flyer, the more you use it the easier it is to learn the shorcuts. InDesign is totally different than the other two, since it is more organized, with other functions that you are not used to, but to create catalogs, books, magazines, it is very good because it has tools that facilitate you when placing photos, it warns you the errors you have once your project is finished.

Cons: In all applications it would be good if they were all together or that are more compatible when passing for example, a vector to indesign, there are always errors that do not let you properly vector a vector, it always gets different. The files should have something that is not so heavy, but at the same time does not look pixelated.

Overall: It helps you create your imagination to reality. you have infinities of tools to make that possible

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Everything Adobe you've got it here!

Jul 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Adobe has been my staple go-to for Photo and Video editing. It has grown into a more mature software coming from the CS4 I used to have (which I though was enough for me). But then, comes a myriad of new functions and small tweaks every now and then. Since this is on a subscription basis, all the updates are automatically rolled out for my immediate use (unlike before when I used to download and re-install each time there is a new release).

I also love the fact that there is seamless integration when using common working files... moving from Photoshop to Lightroom...etc.

For the newbies... Adobe offers a free trial period. SO go ahead and check it out. It is actually worth the subscription price considering everything that comes with it (of course, still depends on your use case scenario).

Another benefit of cloud based subscription is that you can use it for different devices you may have (e.g., PC at the office, MacOS when you get home, or even Android on-the-go via your smartphone).

Cons: Adobe CC comes with a hefty price... all the Adobe products are not necessarily meant for all users.. I actually just need a few, Photoshop, Premier, Lightroom, Illustrator, Acrobat... This means, I have to pay for the entire suite even though I only use a small portion of what is offered.

For the regular user, it might be a big deal breaker.. but for the power user, Go for it!

Overall: Imagine having access to the entire Adobe Creative Tools at your fingertips for a monthly subscription! This is really worth it if you are a heavy creative user. :)

All of our design (print and web) and content employees require Adobe CC to do their jobs.

Jul 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Most of all, I like the fact that the software gives my team the tools they need to produce (we are a marketing design company). I also like that my employees can have their license downloaded on two computers, so they can use the software we provide while working in the office AND while working from home. It's very easy to add users/licenses, and the dashboard for viewing my team is user-friendly.

Cons: While we couldn't do business without this software, I often wish we could because after it was switched to a yearly subscription service, it hurt us financially and continues to do so. It's expensive for a small business, and it's not flexible. I hate that once I add a user/license, I'm stuck with that exact license for an entire year. I'd prefer if I could pay monthly and, therefore, have more flexibility to subscribe to what my team needs in any given billing month. For example, we have a rapidly growing and changing team, so I often need to be able to switch up my combination of licenses, which you can't. I also have had bad experiences dealing with the assigned "customer service" people, who are extremely willing to be helpful if you want them to add licenses for you (I'm sure because they get a commission for it, even though it's a breeze to just do it yourself). If you need help with removing licenses or other problem troubleshooting, the service isn't as good. Just my personal experience.

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Adobe is the industry standard, and an essential part of my media work

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What makes the Adobe Creative Cloud better than the rest isn't any one particular program. It's the synergy between programs. Of course, the Adobe applications are pretty much the most powerful in each of their fields. There is a reason they became the industry standards. But the true power is in how they work together, and having everything under one ecosystem makes working with team members and other industry members very easy.

Adobe innovates at a pace that exceeds what people thought they would when creating Creative Cloud. Every program seems to get updates every three or four months, and they seem to be interested in making the applications more efficient. An.d that's a great thing!

Cons: There is the obvious downside of not being able to use the software after you stop subscribing. But that's part of the system that a lot of developers use today. If you aren't making money with the software, it probably doesn't make sense to pay. So I'm able to overlook it.

The other downside is that some applications in the CC suite are a little slow compared to other programs. But they seem to be making that better over time.

Overall: The Creative Cloud suite has allowed me to use applications I never would have shelled out the money for before, but I can now do smaller tasks and services because I have the tools available. And I generally don't need to find another application as most creative business needs are covered in the Creative Cloud.

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I use the Adobe Creative Suite of software daily. My workflow depends on it.

Nov 10, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of the software is the wide range of options for the price. With the suite subscription, i get access to the entire slate of Adobe programs. Photoshop, Illustrator, Dreamweaver, Premiere Pro, and After Effects to name a few allow me to be a one-stop shop for my customers digital, marking, and video needs. The software also plays well together. I can create in photoshop and drop it seamlessly into Priemere Pro in its native Photoshop format. Roundtripping files in and out is quick and provides an incredibly simple and efficient workflow. The online library is also a great feature. Font Libraries for custom libraries allow me to work from anywhere and or multiple machines and still have access to the tools and assets I need to accomplish my tasks. Lastly, the ability to access the latest and greatest versions of the software is included in the price. Updates and new features are always at the ready when released.

Cons: The big downside to any Adobe program is the learning curve. If you don't already know how to use it can be time-consuming to get up to speed. Adobe provides tutorials and resources but getting to know the programs is a challenge.

Overall: A clean and easy workflow that includes all of the programs I need to complete any of the tasks I am assigned. For a creative professional that is tasked with multiple projects and delivery mediums to accommodate it is an invaluable tool.

INCREDIBLE ARENA to explore your CREATIVE spark!!

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Adobe Creative cloud has simply changed the way our team produces and creates content to be used on multiple platforms. The power and functionality of each software program (Photoshop, Illustrator, Premiere Pro, InDesign, etc.) provide many features that can be used for a wide variety of projects.

Adobe consistently updates and adds new tools to each program which keep this powerful programs competitive and, most of the time, far ahead of any of their competitors. Many of the programs seamlessly work together which provides for a more efficient workflow. Also, it is easy to across each the platform with team members.

The CLOUD function also has so many benefits to each program and allows for saving projects and sharing projects with customers!!

We also have been impressed with the customer support for the cloud software. Recently, we had an issue with one of the programs and an Adobe support representative spent 40 minutes on the phone working through the issue until the software was working properly again!

Cons: The ONLY thing we might think of is that there are SO MANY tools inside each CLOUD software program that many times they are not used to their full capabilities. This software is not a choice for beginners and needs to be managed by those that at least have some background in creative media.

Great software but terrible install and licensing process.

Jun 26, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: What I like most about Adobe CC are the tools they provide for artists of all kinds. However, like most Adobe products, they are not for the faint of heart. In order to maximize use of Adobe, you'll have to invest time and resources just to get basic bearings. Configuring a workflow is also painfully difficult as tool icons sometimes disappear and are replaced with tools I rarely ever use.

Cons: What I like least about Adobe CC is its dependence on a stand-alone Adobe Creative Cloud app. Only after downloading that can you even begin to install the actual program software. Additionally - and without asking the user - after the Creative Cloud app is installed, it is automatically configured to run in the background. There is little reason for this. Pro users don't need their processing power slowed down so that Adobe can frequently communicate with their servers. Moreover, it is very difficult to uninstall if needed. An additional app is needed just to remove the main stand-alone app. Finally, updating from one version to the next is a mess. Adobe will leave all the prior year's program icons and files leftover on your computer. For example, after upgrading from CC 2017 to CC 2018, all the CC 2017 app icons and cached files were left creating an absolute mess on my machine. I never thought I'd miss the days of installing software simply from CD-ROMs.

Adobe Creative Cloud allowed me to run my business at a reasonable cost.

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost. In the past, you had to purchase applications individually. Photoshop, Premiere, Lightroom, Illustrator etc were not a cheap investment and updates weren't nearly as common. Now I can subscribe to Adobe CC for a monthly fee and have the newest version of any of the software instantly. This has made new technology infinitely more accessible.

New updates are met with a notification and a changelog, Adobe also posts new feature updates on their youtube channel for a quick walkthrough.

Cons: The CC updater and menu bar application is a little bloated. I think it can be trimmed down a little bit but this is a small frustration. The other issue is that Lightroom is still much slower than the competing applications. The current state of digital photography means very large megapixel count raw files that are a pain to cull through and edit in Lightroom.

Overall: The cost and universal compatibility of Adobe applications make the Creative Cloud a no brainer. I can use all of Adobe's software at a low monthly fee and can even use the applications on two computers with one license. This allows me to have my office and home computer pick up where the other left off.

Lightroom is an essential part of my workflow and allows me to process raw files with great precision. Photoshop is used for further edits and more complex projects. Premiere is one of the finest video editing tools on the market. Illustrator is the quintessential vector editing application available.

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If I can think it, I can do it in Adobe. I can't do that with other software's.

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software feels like a natural extension of my workflow. Whatever I need it to do, for the most part, the software can handle it. I primarily us Indesign, Illustration, Photoshop and sometimes Dreamweaver. These programs are incredibly intuitive and by far the best on the market. If there is something I don't know how to do, there are so many resources available online, I can quickly and easily find my answer on how to do it.

Cons: I use Creative Cloud at work, which is fine because my company pays for it. My only complaint about using it is if there is every a billing issues, which we've had happen a handful of times, it takes several days for their customer service to correct it. And when you are on deadline and need stock files ect, that makes things extremely difficult.

Outside of work, I dabble in photography and use photoshop for that. Before Adobe switched from CS6 and moved to CC, I bought CS6. For the first few years, that was fine, but now it's starting to become out of date and I really don't want to switch to the monthly bill. At work it's fine because I'm not paying for it. But personally, it feels like they've sort of got me for that monthly bill as long as I continue to dabble in photography.

Overall: The benefit is you can do basically anything in adobe. The software is incredibly intuitive. I could not do my job with out it.

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Use Creative Cloud every day of my life.

Jul 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a fan of streamlining every part of my digital workflow. Adobe Creative Cloud makes that as simple as a complex task can be.

I am a professional photographer so Lightroom and Photoshop are vital tools to my business. Keeping them updated and managed through the Creative Cloud makes it a much faster process to have the latest and greatest tools and upgrades available.

I love the monthly subscription plan that makes it very affordable to have just the tools you need, without draining your wallet for a big software update. It's just a brilliant solution to getting your hands on the leading tools of the industry.

I love it!

Cons: Adobe Creative Cloud is pretty straightforward. It doesn't get complicated until you get into the programs themselves. They are extensive tools, all housed in one program, Creative Cloud. I really don't have any complaints about Creative Cloud itself. My only challenge has been the learning curve to Photoshop. It's a very intricate program with unlimited potential so fully expect even basic use to take a period of time to become skilled.

Sometimes it gets bugs (like any other product). I hate when things don't work and I have to take out of my time to go get a patch or contact support. I just expect it to work. But even then, Adobe has an extensive online database of HOW TO's and online chat to get to tech support. So even though it is a down side of doing anything with a computer, Adobe has taken the sting out.

Overall: I don't think you can beat the value of Creative Cloud. Everything you need to complete your digital workflow with tools that unlock endless possibilities, all without causing your pocketbook any pain.

The industry standard for design applications.

Feb 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A robust suite of products provides an app for the creation of virtually anything (digital). The fact that these applications are all bundled and live in the creative cloud allows for automatic updates - new features are frequently being added and bugs, when they occur, are often remedied quickly. Buying a user license also allows access on two computers. Helpful when you need to take your work home with you. Links to online tutorials can also be very helpful in allowing a user to get the most out of these apps.

Cons: The constant updates can be both good and bad. It can be a challenge to stay up to date with new features as they come online. I have also noticed that application tools might move and / or change. I'm sure there is a good reason for much of this, but when you become accustomed to working in an application a certain way, it can be a bit jarring to have things suddenly change on you.
In our office we (I) manage several user license and a couple of device licenses (meaning the applications are tied to a computer, not a user) this has led to some confusion that has forced us to go to Adobe support for assistance. The support team is often very helpful at resolving issues, but issues nonetheless can occur.

Overall: It is the essential tool that allows me to do my job.

Not a bad cloud base group of programs

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Since most programs, especially in the art world, are moving towards cloud based programs or subscription services, Adobe Creative Cloud is not too bad. At the beginning it was very laggy and troublesome, but Adobe has really gone out of their way to take care of this. Having your programs, based on the programs you subscribe to, available to you on any computer is nice. Especially when traveling or if you need to correct something and are somewhere without your own computer but there is one available.

Cons: On the other end of the subscription based part of the program is just that, you need to have internet and be able to connect if there is a problem with your software or the program that manages the software. So for studios this can be a problem, but Adobe tries to work with bigger business and offer solutions. Also, being a person who worked on free standing programs, it was nice to have my own copy that I paid one flat price for, but then again, it is more affordable as a subscription for many people.

Overall: The benefit of having all my programs available to me anywhere I go, especially working on studio and personal projects. Also, Adobe is the standard for many digital mediums and projects, so Adobe has really worked on fixing problems with the creative cloud, so it is way better than when it first came out.

Adobe Creative Cloud suite is incredibly useful for my everyday life as a graphic designer and video

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I code websites, do graphic design, photography, and video editing. Creative Cloud gives me all of the necessary resources at my disposal. I use Dreamweaver for HTML coding, photoshop and illustrator for design, Lightroom for photography, and Premiere for video editing and I can honestly say I use all of these products on a weekly basis and it has never disappointed me. For an avid user like myself, Creative cloud meets the demands of my needs and is extremely reliable. Also being a student, I only pay the student price per month which I feel is incredibly nice of Adobe to offer. Adobe understands that students live on a budget, but are still one of the strongest creators in the market and accommodates so well to us. I have never had any issues with Adobe and one time, I even went through a hiatus with the cloud and they offered me a discounted price for the remainder of the months left in my subscription. Customer Service was extremely considerate and flexible.

Cons: I honestly can't really list any major flaw that stands out to me. For someone that uses a handful of their programs, creative cloud has never let me down. Of course, we can never ask too much for their prices, if adobe is able to offer a variety of packages instead of just the photography package and then the whole package, that would reach to a greater audience and allow more options for users that don't want to pay for two programs or for all programs (which they may not ever even use).

Overall: I learned how to better use Adobe Photoshop, Lightroom, Premiere, Illustrator, INDesign, and Dreamweaver!

Perfect to gather together all your Adobe applications

Jun 10, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Having all your Adobe applications up to date has never been easier. If you have a shared Adobe license for your team this is definitely the way to go. When you have Adobe Creative Cloud installed on your machine you can open the menu through the Adobe icon on the menu bar and see at a glance all your installed applications and if any of them has an update available.
Also, as part of Creative Cloud you also get Typekit which allows you to sync a lot of fonts without the need of installing them on your machine. This is really useful when you open a document and you don't have a given font that is used as you can just sync it through Typekit and have it ready in no time.

Another good thing about this system is that you can access your account from anywhere as it works like a floating license.

Cons: One of the downsides of the model is that the downloads won't be available on other computers, so if you need a given tool you will need to download it again from your second computer.
While the system has a locked pricing for 12 months, you don't know how much they are going to charge on the following year so you can find yourself being a bit dependant on the model as you are somehow renting the software.

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I use it everyday. It's the standard for all design work.

Jun 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. The new pricing model has made the world's best design software accessible to everyone now. Before you had to spend thousands of dollars to be able to get access to all of their titles, you can have access to the latest versions of everything they offer. You just can't beat that.

2. The ease of managing all of your programs is fantastic. Having Adobe Cloud installed makes it as easy as the click of a button to install any program or update any program in seconds.

3. They've really evolved the software to become easier to use. While it's still professional grade software and has a learning curve, it's easier then it's ever been to learn how to use all of the programs.

4. They've also done a great job of making all of their titles share similarities in their layouts and how they work. If you use one program, it's likely you'll have a level of familiarity with the others.

Cons: It's pretty hard to come up with anything I don't like about this software. I wish they would include some access to their stock photo/video library as part of the subscription, but outside of that, pretty flawless in my opinion.

Overall: It provides me all the resources I need for all of my design work.

Expensive, but a required part of my workflow

Dec 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I've been a loyal Adobe user since 1999 when I took courses in College with Photoshop, Illustrator, and Premiere. I have seen it go from good to kind of bad, and then to great - and continue to use it in a professional and hobby capacity. While competing software keeps popping up, I haven't been able to tear myself away from the Adobe ecosystem. I just know it too well and I know exactly how to do what I need to achieve. It's a classic that stays relevant today.

Cons: I am still bitter about Adobe switching to the subscription model. Sure, there are advantages. But it puts the software out of reach for a lot of people who can't shell out money per year. In the old days, it was a big investment purchasing the Creative suite. But I outright owned it and could continue to use it for however long I chose. With the subscription model, the only way you can open your own files is by continuing to pay. They don't offer incentives for paying upfront for a year or more. They don't offer discounts unless you're a student. It's just an endless cycle of money. Microsoft is doing it now too. All of these things add up and create a huge burden on monthly budgets. I love Adobe, but I really wish we could have options in how we buy their products.

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Adobe Creative Suite... on the cloud!... i.e., anywhere, anytime!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Via the subscription model... you now have access to all Adobe's apps. This model also makes integration across these several apps possible (e.g., using Illustrator, Photoshop, and InDesign via your workflow... it is easier to share assets among these apps via the cloud).

Of course, Photoshop for me is the go to app for basic to advanced photo editing.

I sometimes work with large-scale printing (posters and banners) and I use Illustrator for vector image work and editing.

And, since this is a subscription model... the apps are always up-to-date.

Cons: Now, gone are the days when you will just need a license key per local desktop/laptop installation of Adobe products. The subscription model may not be very cost effective for the casual user (i.e., not needing the entire suite of apps for just simple daily use). If you only need one or two out of the entire suite... then maybe you'll need to look for a different option.

I've rarely depended on Support teams.. but i recently had to contact Adobe for a particular error I encountered (which I could not resolve by myself even after hours of Googling and forum searching).... Adobe support has not been very responsive (via email or messaging). Does prioritizing highly depend on one's subscription plan?

Overall: Everything you need and love about Adobe is here in one collection with all access via a subscription. I can't imagine my digital creative life without my go-to tools like Photoshop, Illustrator, InDesign, lightworks...etc. The subscription model ensures that your version of the app is always updated. Integration and workflow among these apps is a breeze via the Cloud setup.

Where's the innovation?

Jul 25, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I mainly use Photoshop, which allows me to edit my photos with unmatched precision. It's a very mature, serious piece of software and you can expect it to do the job, no matter how complex. The same goes for the other elements of the Creative Cloud that I've tried, mainly Premiere Pro and InDesign. All of these applications have a very steep learning curve, but in the end, you still won't find anyone in the creative industries who doesn't use Adobe software.

Cons: I regret Adobe's decision to switch from a one-time-payment to a subscription model. While it might be benefitial to someone just starting out, the running costs quickly add up. As an active subscriber, you should expect constant innovation to match your continued investment. I'm missing a paradigm shift in all of Adobe's workhorse products. Across the board, the user interface feels old and stale. New features are just piled on top of the existing ones, which makes the applications increasingly bulky and slow. It's understandable that Adobe doesn't want to upset its existing user base with a major overhaul. But unless we get to see some new UI concepts, I expect that there are soon going to be alternative products that do a much better job.

Capterra-loader

Standard for the visual design industries. Quality product, but also lacks continued development.

May 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's the standard for the graphic design, publishing, video and animation industries. On one hand, it's the state of the industry, it's what your clients expect, it's what schools teach. And it is good software. Each tool takes a bit of a learning curve, but once you know how to make your way around it, the possibilities are nearly endless.

With the subscription system they use now, if you use more 2 or more programs, you might as well pay for the whole suite, so for the same rate I have access to all Adobe software and can explore other tools I wouldn't otherwise pay for and learn new skills.

Cons: On the other hand, with the subscription system they use now, I have to pay for this software monthly, where as I could previously buy a one off install of the primary programs (Photoshop, Illustrator, InDesign, etc.) and not think about it again for a few years. Now I have a monthly payment and have to account for that in my budgeting. I'm not convinced the costs work out the same. There's also some concern about the cloud based libraries the tools use holding your files hostage later on if you cancel.

Overall: Key component of my design and marketing consulting gigs.

These are powerful programs, but have, in my opinion, a clumsy and difficult interface.

Jul 10, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the power of PhotoShop, InDesign, and Muse. They can really do a lot of things better than other products.

Cons: The interface is not as easy to use as other, less popular products. The grey-on grey text is difficult to read, and often the buttons, arrows, etc. are so small that they are difficult to use. Also, typical things like an undo button aren't available so you have to memorize shortcuts, or use menus - both of which take more time than a simple click of the button. I have also used CorelDraw for many years - it is not so powerful as Adobe, but there are so many things that can be accomplished in a simpler manner, that Adobe should take a look. For instance, to zoom in, using the mouse's wheel, you have to hold down "ALT" in InDesign, "CTRL" in other Adobe applications, and you simply can't do it in Acrobat. Why could these not be standardized across the spectrum of programs offered as a "suite" by Adobe? I find myself using Corel programs when I need to do somethign in a hurry or something they do specifically well, and elegantly. If I have to use Adobe, I will, but the interface is not easy.

Overall: The vast amount of things it can accomplish graphically is the greatest benefit it offers.

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Creative Cloud represents THE most comprehensive collection of design/production software available.

Apr 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have been using Adobe design products for two decades and Creative Cloud is the most complete and versatile collection of professional-grade software I've ever used. Most impressive is the ability to quickly switch platforms; start your project on a Mac, finish it on a PC if you have to. Start a project on a Mac workstation on the East Coast, finish it on the West coast on a PC; wherever you need to work. As a multimedia designer, it's nice to have integrated one-stop shopping; Creative Cloud has it all. From audio to video to print to web; all integrated with one another.

Cons: I go back and forth about the subscription vs purchase situation. As a heavy user that will always need the software - most of the suite too - I'm tethered to the brand. I guess I wish I could buy free-standing software, as I haven't very often needed to work on a PC (Mac guy); it's a great feature, but not sure the subscription is something I want to pay in perpetuity. Two years of the sub is more than the Master Suit used to be... and then I actually owned it.

Overall: The ability to create, produce and publish my content; video, audio, print and social media.

A bit of a learning curve starting out but unlimited possibilities once you get the hang of them.

Nov 30, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Their creative suite gives you the ability to explore your imagination and create content that captivates and engages your audience. It does take time and a lot of practice to learn the programs, there's no shortcut to experience with these types of software. However, the more you play with them and explore the functions available to you, the more you realize that there's no limit to what you can create in your digital and print media.
Their monthly pricing options are also great and allow more access to their powerful software which was once only available to students, industry professionals, or hobbyists able to afford hundreds or thousands of dollars to buy the full programs outright.

Cons: Some of the programs that aren't available for the monthly subscriptions are still quite pricey.
Unless beginners purchase or find tutorials to guide them through their initial learning experience, the programs can be quite daunting. Opening the programs and playing around with different settings/tools can be fun but the sheer number of customization options available can be a bit overwhelming once you start delving deeper into the software. While that may be true of many programs, it can be especially frustrating for creative types who may lack technical aptitude and want to just get their ideas out onto the digital canvas.

Overall: Greatly enhanced photo and video quality.
Time saved with streamlined editing processes.
Time saved with quick rendering speed.
Great customer satisfaction with our designs.

I am a Photographer and I can't do my job without Adobe.

Jun 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To say this is a essential would be an understatement. I use specifically photoshop everyday as well as others like Adobe lightroom and sign. All work well together. I love the ability of Adobe Creative cloud to always be updating the program and even when there is no internet it still works flawlessly which is what i was most concerned with when they announced they were switching from software to cloud based applications. I haven't had too many interactions with customer service but the few i did were pleasant and helpful. It just a part of my everyday job at this point.

Cons: The cost. It can get real expensive real quick. Especially if you want multiple programs to do multiple things. I was looking into getting indesign as part of my creative cloud but the cost was too prohibitive to justify the expense so I ended up using photoshop as a temporary fix until i can find a solution. Which is a huge headache. Other than that it takes a long time to master the applications, like years and many tutorials, but thats not really a critique as much as a disclaimer to people looking into Adobe Creative Cloud.

Using these industry leading tools gives me the confidence that I have best features & functionality

Jul 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like most about Adobe's creative cloud is that in centralizes all my need-to-know information in one area such updates that are needed for my different adobe suite software or quick links to tutorials. I also love the fact that, in the event that I have to use my software on a different computer, I can sign into my cloud account and easily install that software I need onto the computer I'm using. I'm not sure if it's just my subscription, but I really like that I get 100GBs of cloud storage for my assets which I can sync across multiple devices.

Cons: One thing I've noticed more than a couple times is that my Adobe Cloud files on my desktop stops syncing to the cloud. I'm not sure if this is a setting that I might have to change, but there are times when I open my Creative Cloud app, I have to log in, and then that's when my files start to sync again. I'm not sure if Creative Cloud auto signs me out of my account, which causes the files to stop syncing. Whenever I sign back in, it notifies me that it could take up to 4 hours to sync all my files, which is a bit of an annoyance.

Capterra-loader

Adobe Creative Cloud always works smoothly in a busy photography studio.

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how Adobe Creative Cloud is a simple all-in-one application to manage your whole Adobe suite of products. It's very easy to stay updated with the latest versions of each program. You can also quickly try other software that you're not subscribed to at the click of a button.
When it comes to software, I find the biggest thing that we want to avoid is glitches, errors, and other unknown issues that cause downtime in a working environment. We have been using ACC for the last 5 years in a busy studio and have never had any update issues or suite management problems....that's very important. Putting aside the great applications like Photoshop, I feel the stability and reliability of ACC is it's best feature.

Cons: A small annoyance is that ACC will log out of the desktop app by itself from time to time requiring a re-sign in. This could simply be a security measure or a result from ACC app updates.

Overall: For a photo studio ACC is an absolute must for daily tasks and it performs well every year. You can work on large files in the cloud remotely from the studio and everything is automatically updated.

Great for Designers

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeps my software up-to-date and it is a powerful design set for any type of design needing done.

Cons: The cost is probably the worst part about the software, but you can use it to make money and easily pay for the subscription cost. Functionality is great and powerful and I rarely, if ever, have trouble with the software (I think one time, I had trouble downloading an update for InDesign, but a computer restart did the trick).

Overall: If you are familiar with the adobe creative suite, the cloud is the way to go. It provides all of the functionality of the adobe creative suite while making sure you have the most up-to-date version to use. That can become troublesome for file sharing with those who use older desktop versions of the software, but there are ways to work around that within the suite.

I love that the cloud offers access to the top-of-the-line design software like Adobe Photoshop, Illustrator, and InDesign. While I find that switching between programs is time-consuming and sometimes challenging, the creative cloud programs are each designed to handle a specific type of design, and they handle their own beautifully.

I did have some trouble with InDesign thinking my laptop was a touchpad and not being able to switch to computer mode (which changes the screen layout), but eventually it worked itself out somehow - I'm not sure if that was the fault of the Creative Cloud or my computer.

As with any cloud-based software, you do have subscription fees on a monthly basis (and they are a bit pricey), but if you have the time and skills, then having access to this software suite can provide a valuable side income (or full-time income) as a freelance designer. It plays a critical part of design for web dev, books, logos, etc.

Adobe keeps innovating to give creatives more power and less hurdles to create their vision.

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I mainly use Photoshop, Illustrator and InDesign - all 3 are essential, powerful programs that only keep getting better and simpler to use. One of my favorite features is the ability to sync fonts through TypeKit. Finally there's a great solution to getting quality fonts (that are built into the subscription) so I can sync high end fonts I need for certain projects without having to find it on the web, buy it etc. Also being able to sort the fonts in your drop down menu by class is something I've wanted for a long time and Adobe delivered!

Cons: The biggest complaint would be the software (mainly photoshop) when left open for extended periods with several files open will freeze and often crash. To make matters worse when that has happened the auto-recover feature (which is great) doesn't always work. If Adobe can remedy glitches faster I would give a higher customer support rating.

Overall: Without a doubt Creative Cloud is the best design suite on the market. It's industry standard for a reason. Creating my work is definitely made easier and higher quality thanks to the features they've built into these amazing programs.

Simply the best in the industry when it comes to media creation and modification

Feb 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Creative Cloud has singlehandedly changed how I work with media of all formats. What I love most about the suite is just the comprehensiveness of it. One minute I'm working on an image file in photoshop, the next I get a video file sent to me that needs to be trimmed. I open up adobe premiere and take care of that. Having a software platform that offers tools to allow me to do anything I want with the media platform all seamlessly between them is huge for me.

While there are a bunch of the tools within the creative cloud that I do not use, I still love that I have the option to if the opportunity ever presents itself.

The management console is also excellent. It makes keeping your software up to date a breeze. It even offers to allow you to download legacy software if you needed to for compatibility reasons.

Cons: I think my biggest complaint with this software is that there is a steep learning curve for the software. While I have been using it for years and do not have a problem with any of their offerings, I feel if I introduced the software to someone who is not used to the adobe products that they would be very lost and not know where to start. That said, this software is geared towards professionals in most cases so I'm not too worried about that.

Overall: It is an all in one software suite that makes may media creation a breeze. The tool makes updating and keeping up with all of adobe's software offerings painless.

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Great for Access to a Multitude of Great Design Programs!

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that you don't you have to keep paying for new programs as they upgrade it, instead you pay a subscription and you can always have access to the newest version of all the programs. Before it would cost you a lot of money for each individual program but now you can choose a variety of plans depending on what your needs are.

Cons: So Adobe has changed their pricing structure depending on what the public wants but at times I wish they would just allow you to pay for the programs by itself so you're able to utilize them across different computers at your business. You are limited in how many people can use your account at a time.

Overall: Adobe always comes out with great programs and there is a reason why they are in the lead when it comes to design programs. If you are thinking about any of the programs they have you can always download a free monthlong trial of each. I love that they offer that and you are allowed to access their many tutorials. Not only that since they are a popular company any tutorial that you can think of someone has created on social video platforms such as youtube. There so much knowledge and there is not limitations as what you can do with their programs.

Creative Cloud does everything and more.

Sep 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Adobe Creative Cloud really is a great software package. It allows you to create in nearly any medium and carry many of your design assets across different programs within the software package. If you have used any Adobe product in the past you should be able to jump in and use the basics of nearly any of the programs.

Cons: My main complaint with Adobe Creative Cloud is that the learning curve is very steep once you get past the basic functionality. Also, because most of these software programs have existed for a long time, you may find yourself following a workflow through a project only to near the end and find you haven't been approaching a problem from the right direction. Yes, most of this can be resolved within education and training, but if you're on a tight timeline, expect to spend a day or two learning the basics before you do what you set out to do in some of the more complex parts of these products (Premiere, After Effects, Animate)

Overall: This software is a workhorse that allows me to complete my job on a daily basis. From design to photo editing and animation to drawing.

Capterra-loader

Still the Standard

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Creative Cloud is still the standard for design, photo and video software. Everyone uses it and it offers a huge collection of tools and capability. It feels like they are falling behind on the UI design and development side, but for video editing, photo editing, and graphic/print design Creative Cloud is still the best choice for me.

Cons: Creative Cloud essentially allowed Adobe to charge more for their software. Previously you might not need to upgrade all the time, but with Creative Cloud, it is now necessary to keep paying monthly to use it which over time will likely cost more than your previous upgrade cycle. In addition to that, Adobe made this move right at the time that they realized that there wasn't too much more to add to their software.

I wish more competition would force Adobe to continue innovating more rapidly, and then I'd have no negative feelings about having to pay monthly. As it is now though, I don't feel that I can point to specific major improvements over the past 3 years to any apps other than those related to video.

Versatility at a Price

Feb 08, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Adobes Creative Cloud (CC) is an industry standard for creatives working in photography, graphic design, and video production and not without good reason. CC lacks virtually nothing, and its cross-platform, which makes it easy for teams to collaborate on projects.

Adobes photo editing software is superior to anything else on the market. Having tried other digital darkrooms, I always return to Lightroom. I do use Pixelmator for simple image tweaking, but nothing is as full-featured as Photoshop for detailed editing.

Adobe gives creators complete control over their art. Infinite tweakability is the name of the game: CC provides control over virtually every parameter imaginable in order to allow the artist to affect every aspect of the final product. On the surface, Adobes software can seem lacking in features, but it is the absence of hand-holding that afford creators the ability to create exactly the final products that they envision.

When I am collaborating with other creators, I go straight to the Adobe Creative Cloud suite.

Cons: Meanwhile, with infinite tweakability comes a steep learning curve and time investment.
Audio editors may want to look outside the Adobe suite. Unless one absolutely needs CC integration, it may be wise to check out more fully-featured audio editing software like Pro Tools or Logic Pro X.

With such a plethora of software options, one may be hard-pressed to pay such a premium for the Adobe CC suite. Users may be turned off by the subscription, especially considering how few and far between updates tend to be.

Adobe Creative Suite, a huge bundle of awesome software

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The integrated functionality between the different software is awesome. When one software doesn't quite do exactly what you want it to do, there's the option to open in another software to finish the job. The amount of tools contained in Photoshop for example is mind boggling. There are so many features, I've only used a fraction of them. Very powerful.

Cons: There are certain layout aspects I would change? Nothing to complain about really. I am sure there is a way to customize it the way I want it, I just haven't figured that out yet. I wish that there was a better clone and healing stamp in Lightroom, but there's always the ability to migrate out of Lightroom and into Photoshop. The option to buy software a la carte without purchasing it from the cloud is no longer. I wish that there was a more affordable option to own just a few pieces of the Suite as stand alone software without having to register in the Cloud and keep updating your license.

Overall: I first started using Creative Suite as a bundle about a year ago and it's awesome the power of the tools contained in the suite. Form sound, to video to photo and archiving, the Suite does it all.

Recommendations to other buyers: There are so many types of software that come in the Creative Suite that it really is a one stop shop for anything creative.