# Page 82 | Adobe Creative Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 82 - Is Adobe Creative Cloud the right Photo Editing solution for you? Explore 7331 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/48969/Adobe-Creative-Cloud/reviews

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Adobe Creative Cloud

4.7 (7331)

[View alternatives](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/alternatives/)

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Last updated March 26th, 2026

# Page 82 - Reviews of Adobe Creative Cloud

## Showing most helpful reviews

Showing 2026-2050 of 7331 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great software - Horrible customer support!"

September 10, 2019

5.0

It gives me the ability to edit pdfs and edit graphics in adobe photoshop which I love!

Pros

I use this software daily and love it BUT when I've had duplicate billing issues with them it took MONTHS to resolve.

Cons

Customer support was horrible! I am still having issues with double billing that I am trying to resolve.

Review Source

KW

Kiarah W.  
Owner/Designer  
Design  
Used the software for: 1-2 years

### "Adobe Creative Cloud - Worth It"

December 3, 2019

5.0

Adobe Creative Cloud, is almost essential for my industry (web & graphic design) due to Adobe file formats being the most widely used and accepted. I’m able to keep clients happy by working through Adobe Creative Cloud instead of having to outsource or upset clients/customers. My experience has been mostly positive. The one time I needed help with something, customer service (via live chat) got my problem squared away within minutes.

Pros

Adobe Creative Cloud is an industry standard, their file formats are widely accepted. Also, the fact that most of its apps are accessible across all of my devices. (macOS, ipadOS, iOS.)

Cons

My least favorite thing about this software is the subscription model. While they do offer various different plans, depending on your needs and company size, it can be hard to justify the cost.

Reason for choosing Adobe Creative Cloud

I did not, the alternatives are a one time purchase so I still own and use that software as well.

Review Source

VR

Verified Reviewer  
Senior News Assistant, Reader Center  
Newspapers  
Used the software for: 1-2 years

### "Photoshop is still the best professional photo-editing software"

January 6, 2019

5.0

The Creative Cloud makes it easy to access your favorite Adobe software without taking up much valuable hard drive space.

Pros

I love that you now access this software via the cloud rather than downloading it all to your computer, which used to take up a lot of space. I almost exclusively use the Creative Cloud for Photoshop, which is still the photo-editing software par excellence. Photoshop has gotten a facelift in the cloud, but its functionality remains mostly the same.

Cons

Logging in for the first time wasn't very intuitive. I had to call my work's tech team to walk me through it. After that it has been a breeze to use. Luckily, my work pays for the software, but if I were getting it on my own, I wish there were an option to access only one program, like Photoshop, since I really don't need the other options.

Review Source

Sukanya M.  
Email Marketing Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Adobe Creative Cloud- a solution for all your creative needs"

July 23, 2019

4.0

Pros

I really like that Adobe offers an app and it is accessible through the web. I can open and see my a/c details, available apps- everything at one place which is very handy. I don't use all of the programs but it does a great job to send out the notification about updating the app too.

Cons

There is no specific drawback. Sometimes, the app takes longer than normal time to update and sometimes it gives an error message which is very frustrating.

Review Source

MS

Meredith S.  
Producer  
Media Production  
Used the software for: 2+ years

### "My Choice for Editing"

March 30, 2020

5.0

Adobe Audition is my go-to for audio editing, which is part of my everyday work. I find it easy to use, I like the shortcuts, and I think it links with Dropbox pretty well, which has been key.

Pros

I like the functionality of Adobe Creative Cloud. It's nice to have all my creative apps in one place. And once you learn one program (like Audition) I find it's easier to pick up another (like Premiere).

Cons

Sometimes it can be a bit clunky (not intuitive)-- something might happen or change by accident etc. and I won't know what to do and how to remedy it. However, there's a lot good tutorials and FAQs online that have helped me get through this. There used to be some occasional crashing but that has seemed to go down too.

Review Source

VR

Verified Reviewer  
Marketing and Social Media Manager  
  
Used the software for: 2+ years

### "I use this basically every day in my work."

February 25, 2018

5.0

Pros

It's mobility to be able to work in multiple locations. I travel for work to different locations. It's great to be able to use it at each location.

Cons

Installing is slow. I understand it's a "heavy" program that does a lot, but I couldn't really think of anything else that bothered me. :-)

Review Source

Eric R.  
Studio Manager  
Media Production  
Used the software for: 2+ years

### "Adobe Creative Cloud is a MUST for any CREATIVE"

February 21, 2019

5.0

Overall Adobe is amazing. I use Adobe Premiere to edit videos and it's been so great to use a professional software.

Pros

I love that I can stay updated with the latest version because it is cloud based.

Cons

I don't like that you can only download software to 2 devices or computers. Especially since I own multiple laptops.

Review Source

VR

Verified Reviewer  
Motion Designer  
Design  
Used the software for: 2+ years

### "Designer's Tool Of Choice"

December 28, 2018

4.0

Pros

As a creative designer, this is my number one choice to create my work. Depending on your Cloud package, it includes a vast number of tools. You don't have to worry about updates and you can download this software anywhere on the go.

Cons

It's very expensive if you only need 1 or 2 softwares.

Review Source

Jennifer M.  
Marketing & Communications Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wish it wasn't the only option"

November 13, 2018

3.0

Pros

Surpasses competitors in every way, there is no editing software that compares

Cons

They have basically monopolized the market. Because they know their software is the best, they essentially force you to have to use their cloud. It's expensive and unfair. I wish they'd bring back their CD's.

Review Source

HL

Hugo L.  
Systems Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Complete tools software to work everyday in design, web development and video"

December 19, 2020

5.0

Image enhancement, video encoding, video effects, web development, website design... and much more.

Pros

This is a bundle of adobe software's that are very useful for any company working in the department of design, multimedia or web development. Products like Photoshop, Premiere, Illustrator, After Effect and more, are available with a license that can be paid monthly, all in a cloud system where you can download and update at any time your software, all licensed and can be available in two machines each license, so you can use in your laptop or desktop PC, also works in Windows an MAC OS. If you change your laptop, then it is not a problem, you just have to logout from one of the other machine, which you can force the logout on the present one. Awesome product.

Cons

I don't have any complaint about these products. The software work has design to.

Review Source

Elliott L.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Great for casual or advanced users"

February 13, 2019

4.0

User friendly, compatible, good support.

Pros

It is extremely user friendly and i like the move to online. It makes it easy to upgrade to the latest version and keep up to date with the newest features. I am not a designer but have to deal with adobe files regularly at work. It fits the bill for what I need to do.

Cons

Incompatibility with Linux. The code base is obviously so antiquated and tied to osx/windows libraries that Adobe have refused to port it to Linux for years. As an open source advocate I believe that this would greatly help linux to become a more viable competitor in the operating system world. Expensive if you wantthe full suite.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Printing  
Used the software for: 2+ years

### "Easy collaboration for our design Team"

March 20, 2019

4.0

Several different team members each with their own strengths can work & support each other on a single project easily.

Pros

Adobe Creative Cloud integrates seamlessly into our graphic design portfolio and improved our team's performance and output.

Cons

Quite an expensive outlay initially but it is worth it in the long run.

Review Source

DA

David A.  
Station Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Adobe Audition on the Cloud is Better Than I expected"

February 10, 2020

5.0

I was dragging my feet on going to the Cloud, because we have used previous versions of Adobe Audition (and before that "Cool Edit") for many years, and would rather have buy-out software that we own. However, now that I use the Cloud, I actually really like it, and plan on adding more subscriptions soon. Love that we can get the most up to date version, with all the new doodads and fixes. Been a good investment for us at least.

Pros

I use Adobe Audition for radio production out of the cloud software, and have found it to be more reliable than previous versions, and worth the monthly fee.

Cons

Not a huge fan of a monthly fee, personally would rather have buy-out software. BUT I get the latest version this way, so it is great.

Reason for choosing Adobe Creative Cloud

More intuitive and easy to use than Audacity, and Pro-Tools is overkill.

Review Source

MR

Maria R.  
Graphic Designer & Photographer  
Arts and Crafts  
Used the software for: 2+ years

### "Adobe Creative Cloud Keeps Me Creative"

July 31, 2020

5.0

I have been an avid Adobe user for years. From the Creative Suite to the Creative Cloud, I love what Adobe Creative Cloud offers.

Pros

I love how all the Adobe Creative Cloud products interface with each other. I am able to use Photoshop, Illustrator, and Premiere together. Any changes I make to a file automatically updates to another file in the same link. Also, the bridge app helps organize files according to their level of importance. Best of all, Adobe adds new applications frequently making it easier to create.

Cons

I miss the ability to pay and keep an individual package. Monthly cloud payments become expenseive. However, students and instructors get discounts so that makes it more affordable.

Review Source

Megan M.  
Senior sales training specialist  
Consumer Goods  
Used the software for: 2+ years

### "Adobe"

January 20, 2020

5.0

I enjoy using this software on a daily basis to view and edit files.

Pros

This makes my day go so smooth! Being able to view, save, and edit any types of files keeps my day moving.

Cons

The inability to unlock a PDF from another user. This slows down the process especially if the other user is out of the office.

Review Source

Dennis G.  
Web Developer  
  
Used the software for: 2+ years

### "Adobe Creative Cloud software allows users to have access to the entire suite of Adobe software."

December 30, 2017

4.0

You get access to the entire Adobe suite of software purchased from a monthly subscription.

Pros

It let's you control access to all of the Adobe software available in a subscription purchase from one menu bar app on the MAc computer. You can download different apps in the suite and also update those apps all from within the one central Adobe Creative Cloud manager app installed in yoiur menu bar.

Cons

Every once in a while the menu bar app will fail to complete the install or updating for a program app and will get hung up. When this happens there is no instruction on what to do. I usually just quit the program and have to open it again to try the install.

Review Source

KH

Kelly H.  
Art Director  
Retail  
Used the software for: 2+ years

### "Key program in creative field"

September 26, 2019

5.0

My overall experience with Adobe Creative Cloud is amazing. The customer service is outstanding and any time a question or issue comes up, the support team is right there with solutions and suggestions we may not have been aware of. Work would be a complete mess without Adobe Creative Cloud!

Pros

The best thing about Adobe Creative Cloud is that it allows you to make and utilize libraries amongst many users so that everyone is working with the same creative assets. If one thing updates in the library, it updates for everyone!

Cons

I wish Adobe Creative Cloud would be more compatible with other programs such as Google Slides or sheets and some of our other partners do not use Creative Cloud so it's an added step to share content with them.

Review Source

Rae-Anne L.  
Owner / Producer  
Marketing and Advertising  
Used the software for: 2+ years

### "Creative Cloud a Must for Creators"

August 2, 2019

5.0

Pros

Creative Cloud offers such amazing programs such as Photoshop and Premier. It's my go-to daily for my editing and design needs. I love all the functionalities of the program and it's a leader in the industry for creators and creatives.

Cons

I don't like the pay model they have for the software - instead of paying for a programming and having it, you now have to pay a monthly subscription fee and never own anything. This has it's pros and cons - pro that you are constantly getting updates and the newest software but con is you are committed to always paying a fee.

Review Source

Matt M.  
Digital Content Manager (K-LOVE/Air1 Radio)  
Broadcast Media  
Used the software for: 2+ years

### "Must have software for any creative role"

November 8, 2017

5.0

Pros

Software for any part of the creative content production flow.! Video, audio, motion graphics, mobile, web and more!

Cons

Somewhat steep learning curve. Once you learn a few of their software platforms, thankfully the others are easier to learn - but you'll never stop learning these tools.

Review Source

Chad S.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Creative cloud makes running my business that much easier"

February 28, 2020

5.0

Filing and signing documents has gotten much much easier using adobe

Pros

All the apps included (cloud storage, sign, pdf) are amazing for the ~$20 a month the subscription costs. Well worth the money!

Cons

Customer service is sub-par, and most of the time the reps don't really know what they're talking about.

Review Source

TK

Tim K.  
AV Systems Tech  
Museums and Institutions  
Used the software for: 2+ years

### "Great Resource for creating content"

January 30, 2019

5.0

Overall this has been a good product. However, if you find you don't need it anymore you will be charged a fee for canceling your subscription. I was able to get the fee waved, but you might not have the same experience.

Pros

This is the standard by which all other design, and editing software is compared to. Adobe has always had great products for designers and editors. What makes this product different is the ability to edit and store content on the cloud so you can access it and share it anywhere. This is great for doing collaborative projects.

Cons

The worst thing about this software is the subscription service. You used to be able to purchase Adobe products outright, but cannot do that anymore. Now you have to pay a monthly fee that adds up after a year or two to be more expensive than when you could just own it. Because of the subscription you need to have an internet connection periodically in order for it to get a verification code. This isn't good if you are using a machine that is supposed to be "offline" for doing some seriously proprietary work.

Review Source

Juan C.  
Production Administrator  
Warehousing  
Used the software for: 1-2 years

### "Best way to access your Adobe apps"

January 4, 2019

5.0

Creative cloud has been wonderful for me. To be able to access all my adobe apps from one location as well as being able to access learning tutorials is great.

Pros

I love that you can pay monthly for software and you are always notified immediately of any software updates. Plus you have all your apps in one location. You are also provided with learning skills that update all the time.

Cons

At times, when updating software, it wont fully download, so you have to download again.

Review Source

VR

Verified Reviewer  
Lead Writer  
Computer Software  
Used the software for: 2+ years

### "This does everything I need it to do, and then some."

February 15, 2018

4.0

Pros

Adobe Creative Cloud brings together everything I need in order to run a creative business. It has all the features anyone could want and then some.

Cons

Adobe Creative Cloud is expensive and requires a subscription fee. Additionally, not enough of its programs have free trials available.

Review Source

Sam D.  
Assistant Professor of Photography  
Higher Education  
Used the software for: 2+ years

### "Use the creative cloud suite almost every day"

April 10, 2018

5.0

Pros

The seamless integration and variety of software coupled with easy updates. Overall the architecture of the software and functionality is fantastic.

Cons

I don't like that it constantly upgrades-which it should-but I wish there were more scheduled updates so I could do them on a routine.

Review Source

Christen S.  
Academic Technology Helpdesk  
Higher Education  
Used the software for: 2+ years

### "Great product and easy to use"

July 29, 2019

4.0

Pros

Adobe Creative Cloud is the perfect product to enhance creativity and design. I use many of the apps like Photoshop and Lightroom for many of my Instructional Design projects. The cloud is so easy t ouse and navigate I don't know how we ever survived without it!

Cons

We did have some issue with contacting support, at first. But the issue was resolved in a timely manner once our request had been received.

Review Source

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