# EMDECS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EMDECS Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/49328/EMDECS/alternatives --- # EMDECS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EMDECS ## What is EMDECS? EMDECS a Cloud based HD Fleet & Repair Shop Maintenance Management solution. Built in 1996 and redeveloped in 2012 utilizing current web technologies and process driven design makes setup and training quick and easy. EMDECS supports multi location enterprises, counter sales, accounting, inventory, purchasing and tire mgt, as well as parts warranty recovery and core tracking. With integration to telematics and SRT guides such as Motor, EMDECS will become the most valuable tool in your shop. ## What is EMDECS used for? [Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $125 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EMDECS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://brightorder.com/&name=EMDECS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EMDECS 4.3 (19) VS. [4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/) Starting Price $125 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (19) Ease Of Use 4.5 (942) Value For Money 4.3 (16) Value For Money 4.7 (813) Customer Service 4.4 (19) Customer Service 4.7 (867) ## EMDECS alternatives [4.7 (163)](https://www.capterra.com/p/157517/AUTOsist/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (29)](https://www.capterra.com/p/161899/Cetaris-Fleet/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (106)](https://www.capterra.com/p/146639/MobiWork/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Work Order Management 4.6 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Service History 4.8 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Preventive Maintenance 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Vehicle Information 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Allows fleets and service businesses to track information about their vehicles. Inspection Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Real-Time Monitoring 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks EMDECS 71 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Access previous interactions or concerns to maintain customer relationships Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Track employee schedules, availability, and performance across projects and tasks Manage procedures that ensure organizational equipment remains in working condition Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Internally shared group of vehicles ready to be dispatched as/when needed Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Allows fleets and service businesses to track the condition of tires on their vehicles Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows fleets and service businesses to track information about their vehicles. Track and monitor how vehicles are used Real-time vehicle tracking for monitoring location, route, speed, etc. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (18) 4.2 Based on 18 reviews ## Pricing Value for money 4.3 (16) Free Trial Basic $125.00 Per Month Value for money 4.3 (16) 4.3 Based on 16 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/)[ Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (19) 4.4 Based on 19 reviews ## User reviews Overall rating 4.3 Based on 19 reviews Filter by rating 5(10) 4(6) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent OD Oronzo D. Meccanico Farming ### "Gestionale " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 28, 2024 Gestione lavorativa e gestionale ottima. Pros Il modo semplice facile e veloce di gestire il proprio magazzino. Cons Non ho ancora provato l’assistenza clienti e spero sia altrettanto facile contattarla. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jason D. Operations Manager Automotive ### "Dependable / Reliable / Valued Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2023 Our business has grown and continues to grow with the help of this tool. Pros How we have been able to insert the uniqueness of our inustry / business / process into the EMDECS system. Cons Nothing to report. We are very satisfied. Reasons for choosing EMDECS Fit all our needs and ease of use. Transition team, training and support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 13, 2023 Thank you so much for the review, Jason. It's always great to receive feedback from our clients. Please, reach out if you have any questions or concerns and a member of our team will be more than happy to assist you! CB Cosmin B. Shop Manager Transportation/Trucking/Railroad ### "Satisfactory" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2023 Pros It has ease of access, good customer support, friendly interface. Cons System is crashing down often and almost all updates are followed by more issues than before. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 16, 2023 Thank you so much for your review, Cosmin. We value your feedback and we strive to continually improve our product. If you need assistance please reach out to us at help@brightorder.com and we will be happy to assist you! SM Scott M. Accountant Transportation/Trucking/Railroad ### "EMDECS review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 1, 2023 system relatively user friendly; overall, a very positive experience, customer support is attentive to our needs and issues, great value for money. Pros Ease of use, reliability, attention to detail, customer support is amazing if any issues Cons no identifiable glaring weaknesses noted Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 2, 2023 Scott, Thank you so much for your review! It's always a pleasure to work with you and I look forward to speaking again soon. As usual, if you have any questions or comments, please feel free to reach out to us. Best, Lisa KK KARL K. PARTS MANAGER SHOP SUPPORT Transportation/Trucking/Railroad ### "9 YEARS WITH EMDECS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 October 30, 2023 PLEASE DONT GET ME WRONG , OVERALL I DONT THINK THERE IS ANYTHING OUT THERE THAT CAN MATCH YOUR SYSTEM. IT IS SIMPLE TO OPERATE AND EASY FOR THE TECHS AND LOWER MANAGEMENT . IT HAS BEEN A GREAT MANAGEMENT TOOL FOR OUR COMPANY. Pros I LOVE THE EASE OF SETTING UP PROGRAMS, THE SEVERAL DIFFERENT WAYS OF CROSS REFERENCING SERVICE, PARTS OF FINANCIAL SYSTEMS. IN THE 9 YEARS THEY HAVE MADE IMPROVEMENTS WHICH HAS HELPED Cons THE INABILITY FOR THE MANAGER OR ADMINISTRATOR TO MAKE DECISIONS CONCERNING THE PROGRAM . FOR INSTANCE YOU CAN DELETE A WORK ORDER INVOICE BUT IF YOU RECEIVE A PART WITH THE WRONG INVOICE NUMBER YOU CANNOT GO BACK AND DELETE THE INVOICE AND RE DO IT. i WAS TOLD BY THE HELP DESK THAT I WOULD MESS UP THE INVENTORY. WELL I THINK THAT THE SITE MANAGER SHOULD BE SMART ENOUGH TO DO AN INVENTORY ADJUSTMENT. AFTE R RE-DOING THE INVOICE. BY NOT BEING ABLE TO DO THIS REQUIRES A LOT OF LEG WORK TO THE MAIN OFFICE AND THE INTEGRATION WILL BE WRONG SO YOU HAVE TO WRITE A LETTER EXPLAINING WHAT YOU DID WRONG AND THEN THEY HAVE TO DELETE AND MANUALLY RE-ENTER ON THERE SIDE. tHE INABILITY TO CLEAN OUT OLD INFORMATION ON THE SRT GUIDE. THE INSTRUCTIONS FOR SETTING THIS UP IS VERY VAGUE SO MISTAKES WERE MADE IN THE BEGINNING WHICH MADE IT MISERABLE FOR SETTING UP FUTURE SRT GUIDES. IT HELPED A LOT WHEN YOU ALLOWED US TO INACTIVATE THE OLD ONES BUT WHEN SETTING UP A NEW ONE YOU HAVE TO BE SO CAREFUL NOT TO REUSE CERTAIN WORDS. THE TUTORIALS ARE GOOD FOR ANYTHING BASIC BUT ANYTHING THAT IS MORE COMPLEX THEY MAKE MINOR MENTION OF THE THINGS YOU NEED TO KNOW AND MOST OF THE HELP DESK ARE NOT MUCH HELP. SOME OF YOUR AGENTS ARE VERY GOOD BUT SOME ARE OF NO HELP AT ALL.. ONE TIME YOU CALLED HERE ASKING ON HOW TO IMPROVE THE SYSTEM BUT I WAS RIGHT IN THE MIDDLE OF EVERYTHING AND WAS HARD TO THINK OF ANYTHING. WITH A LITTLE WARNING OR SOME ADDRESS WHERE WE COULD SEND OUR CONCERNS AS THEY COME UP WOULD BE EXTREMELY HELPFUL . THERE ARE A LOT OF THINGS IN INVENTORY MANAGEMENT THAT COULD BE IMPROVED ON. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2023 Hello Karl, Thank you so much for the review. Your feedback is really important to us! One thing that we are working on is a more complete knowledgebase for our clients - step-by-step guides and videos that go more in detail and depth than our previous articles. Next time outreach is done - I'll make sure that you receive an email so that you can have time to give us feedback. We strive to continually grow and listen to our customers - thank you again! NW Nancy W. OWNER, OFFICE MANAGER Automotive ### "Emdecs review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 27, 2023 We began with the old system, Paccar Connect, back in 2005. In 2020 we were switched over to this system. It was very rough for a few years with not much knowledge from your team and turn around with employees as far as getting our troubles and questions answered. We find it easier and faster to still use the old system for our parts department. We still use the old system for re-ordering parts and labeling. Customer service has greatly improved over the last year which we appreciate. Pros The service board, time sheet for mechanics, and complete RO are what we use most and work awesome for us. Cons PartsWe still have troubles with printing of labels . There are so many tabs to go into when pulling up a part number. It was so much easier and user friendly with the old system, Connect. Receiving parts, doing physical counts, printing labels, and adjusting inventory are still done in the old system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 31, 2023 Nancy, Thank you so much for the review! We continually strive to improve at BrightOrder and appreciate your feedback. If you are still having issues with printing labels from EMDECS, please reach out to us at help@brightorder.com. Our team is happy to assist in any way they can. Have a great day! BP Barb P. Office Manager Transportation/Trucking/Railroad ### "emdecs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 23, 2023 Most time when calling in is goodIf I get Nick the process goes way easier because he understands my way of doing things Pros Inventory Once you learn the system its easy to navigate Cons Not being able to go in a report and print information by click on an amount Reasons for choosing EMDECS A company near us was already using emdecs and recommended the program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2023 Hello Barb! Thank you so much for the review. Your feedback is very important to us at BrightOrder. I will also forward this information to Nick! Thank you again. BF Ben F. Controller Transportation/Trucking/Railroad ### "Rocky Start Redeemed By Dedicated Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 19, 2023 Pros We needed a product that integrated with our transportation management software. EMDECS met that requirement for us. We really like that employees need to be logged into a job. It helps us track their productivity better than previous software packages. The fact that its browser based puts less pressure on our own internal IT resources so they can focus on other things. The service board allows for better planning in the shop for the daily activities. Does what we need it to do. Some reports are very detailed. Support requests are promptly responded to and addressed. Cons Integration with our transportation management software was very painful and time consuming. Cost us a lot of time during tax season when we didn't have time to spare. A lot of reports can't be exported to excel or have limitations on what they report on. For example, you can only report turnover on the top 100 parts. Default settings on the customer can override amounts on invoices and you can charge incorrect amounts if you're not paying attention. The server speed is slow. Physical inventory interface can be very slow to input data and cumbersome. Has a higher learning curve than previous software packages we've used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2023 We would not be able to grow and develop without feedback like yours, Ben. We are thrilled you had a great experience with our Customer Experience Team. Thank you so much for the review and if you need anything please do not hesitate to give us a call or submit a ticket. DE Diane E. administrator Transportation/Trucking/Railroad ### "emdecs review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2023 We are very happy with this system. Pros This system is easy to use, so many features to make a shop run smoothly. inventory seems to work very well. tech software is such a big help allowing techs to use, clock in and out of jobs, add comments, add parts, job lines, without enough control to really mess up the paperwork. tech support is fantastic. call back time is usually within minutes and updates are emailed regularly until issue is resolved. when we looking for new program this just seemed to fit all criteria. set up for a repair shop or fleet maintenance it has most all features you could want. appreciate that operators of system can not easily change information once entered and always a record of changes. can not delete workorders or invoices without trail Cons reports are not always accurate and sometimes difficult to find which one you actually want. core on hand values are not correct. looking up past work history can be more difficult than other programs Reasons for choosing EMDECS designed for large equipment repairs and seemed more complete and tailored to our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2023 Hey Diane , we appreciate the review and are glad we could be of service. Your feedback is really important to us. If you have any further needs or questions, please reach out! SC Spencer C. Business Owner Automotive ### "Flexible product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2023 EMDECS has allowed us to plan, track and record our work from start to finish, simplifying the whole process and ensuring compliance. The team have been excellent at helping set up and fix mistakes. Pros The software is flexible enough to be used in ways other than intended, which allows us to track our work the way we want to Cons job scheduling has a few flaws where multiple jobs are booked for the same asset Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2023 Hello Spencer! Thank you for taking the time to leave us a review. We appreciate and value the feedback from our clients. We use this information to constantly improve EMDECS. Thanks again! [View all Reviews](https://www.capterra.com/p/49328/EMDECS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)