Alldata

Alldata


4 / 5
40 reviews

Who Uses This Software?

Automotive diagnostics solution for the automobile industry that offers data repair and technical assistance.


Average Ratings

40 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Alldata for pricing details.
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Alldata
  • www.alldata.com

About Alldata

Automotive repair tool that provides desktop solution through faster navigation and better search.


Alldata Features

  • Billing & Invoicing
  • CRM
  • Inventory Management
  • Labor Rates
  • Maintenance Scheduling
  • Quotes/Estimates
  • Service History Tracking
  • VIN Lookup
  • Work Order Management
  • Accounting Management
  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Payroll Management
  • Quotes / Estimates
  • Scheduling
  • Service History
  • Vehicle Tracking
  • VIN Decoder
  • Work Order Management

Alldata Reviews Recently Reviewed!


AUto Repair Information

Sep 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In shorrt I am really loving the newest version.

Cons: There was a short learning curve. Once I figured out to use the text box to let autofill take me where I wanted,.....

Overall: The new Alldata Repair is a HUGE improvement over the original & S3000. Yes it has color wiring diagrams. Everyone has THAT now. But with Alldata when you "click" on a wire in a circuit, it not only highlights that wire throught the whole circuit, it opens up ALL the other pages that wire is on. So you can print the WHOLE circuit without searching thru multiple windows. The user interface is different than S3000 and classic AllData Pro, but still has that same familiar feel. However the global search FINALLY works! In short I am really loving the newest version

Capterra loader

All in one program for Professional Automotive technicians!

Jul 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can consult everything about DTCs, TSBs, General and specific characteristics about all automotive systems of almost all brands,

Ideal for diagnostic tasks, repair, and maintenance, as well as technician references and shop procedures,

Easy to use and browse because of its nice look and feel,

It allows you to check the estimated periods of works,

Available in multiple languages,

Interactives schemas and It has support for mobile devices what makes easier the job for technicians,

Cons: The last versions just have online access,

The license can seem too expensive,

Some vehicles don't have total support.

Overall: A total access on electronics systems and repair procedure, what made me more precise in my work.

Capterra loader

Repair guide for just about anything

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I am not a mechanic. I am an IT manager for an auto dealership, and even I can figure out how to navigate my way into the repair manual for my Ford Focus. The diagrams are easy to read, part numbers are labeled, and electronic wiring diagrams are well laid out. The website is quick and responsive so that you don't sit and wait for something to load. It's a very worthwhile investment.

Cons: I have had a couple mechanics wish for the diagrams to have the ability to 3D rotate them so that they can see how things are laid out from a different angle. I have also not been able to find the repair manual for a DeLorean. I was hoping to locate the instructions for the Flux Capacitor.

one of the best tools if you own a repair facility

Feb 07, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the deitailed step by step instruction it gives you to do anything from replacing brake calipers to full engine rebuilds. it gives you torque specs, fluid and capacity specs as well as speciality tools and procedures

Cons: some of the exploded diagram pictures are blurry or hard to understand. not all information is avaliable on every part of a vehicle. it doesnt have newest car information

Overall: Being able to quickly access a hug database of everything i need to know to do repairs on any make and model without having to waste time looking through a book or using trial and error

The best automotive repair resource period

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have personally used many automotive repair systems in my career I have found alldata to be the most intuitive software available.

Cons: Cost if slightly expensive, and when setting up for multiple users it tends to be a little more difficult then I would like.

Overall: Even though when I was setting up for.muktiple users it got a little complex this is still by far the best software I have found for repair information and being able.to.locate procedures, dtc descriptions and book times all in one place.

A Mechanics Best Friend

Mar 28, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the knowledge base it has for so many vehicles. I can't even begin to recount how many times I've had to refer to this when working on a car I never have before looking for torque specs or using wiring diagrams for tracing finding shorts and broken wiring.

Cons: The UI could use a little work but nothing major, was very quick to learn it but I feel it could still be easier because sometimes I have trouble finding a specific part location or R&R procedure.

Overall: Definitely helps make the job easier, especially when your a new tech and don't have experience on a lot of different car makes and models.

Great software for automotive shops

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use for diagnosing problems with vehicles. The software offers step by step picture diagrams when fixing a vehicle.

The pricing for the hourly rates for labor is useful when giving quotes to customers.

Cons: The software is a little pricey to use, especially if you're a small shop owner. The software is not 100% accurate, but for the most part it works.

Overall: Diagnosing and repairing vehicles

Great tool for our shop

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like most about Alldata is the fact that our technicians can log on and get vital information pertaining to a vehicle they are working on. Endless information is at our fingertips! Helps to streamline our workflow and as you know, time is money!

Cons: I don't like that there are restrictions about logging into Alldata. Sometimes, we need to access it in multiple places at once.

Lots of Material to Use

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For a vehicle store needing all the information about repairing a part in a car, this system really helps find the time it takes and a breakdown of the job. Great organization for the most part. Lots of parts available and systems to view in detail.

Cons: It could have more detail in some of the parts pages and easier ways to find parts that could be called different names.

Capterra loader

Complete Repair Information

May 11, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Alldata has almost all the information needed.

Cons: The organization of the information is not very intuitive and can lead you down a deep rabbit hole that you find your way back to.

Overall: It did the job when we had it, but regret not getting Mitchell1 to save money and ease of use.

Makes vehicle repair easier for both techs and owner/operator

Feb 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Instructional guidance is key to getting a car in and out for problematic diagnosis but that is where Alldata shines. Torque specs, fluid types and capacities, electric system flowcharts and schematics , just to name a few, all lend a hand to repair and Alldata has it.

Cons: Great software but expensive for us small shop operators..electrical schematics, while great to have for tracing wiring harnesses, are more "factory detailed" and can get a bit tricky to navigate sometimes. Some newer vehicles are also difficult to find info for on Alldata, but that could be vehicle manufacture fault of non info releasement.

Very black and white system

Mar 20, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very black and white and straight forward not hard to navigate. The diagrams are a huge plus for our mechanics

Cons: I wish they'd offer more for the price you pay

Overall: It's been very easy and good we are happy with the purchase just wish pricing was a bit better

Excellent community but some issues with accuracy

Apr 14, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the AllData community. You can look up troubleshooting issues based on other technician's findings in an intuitive way. This is really useful when you need a quick solution.

Cons: It's very expensive for what you get. Also, the wiring schematics are not accurate (wrong color codings for the wrong circuit). As long as you don't rely on those, you'll be fine. It's a pretty big deal though if you rely on them, which can really damage a car.

Overall: I would recommend AllData if you're familiar with the software already and know which parts are very reliable and which ones are not.

a must in the automotive industry for estimating and fault finding . no professiona shop can exist w

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: we love the new version of alldata online as it is easier to search faults and wiring has been added in color.

Cons: i cant stand the customer service for the manage part,very uneducated on their product and they have not been updating it.

Great Tool for our Techs

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is easy to use and has a huge data base of information for our techs. We use it a lot and are glad we have it.

Cons: Its pretty user friendly and we are able to find all the information that we need.

Information

Jun 21, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is always up to date.

Electrical wiring diagram excellent and color coded

Cons: When internet goes down no service.

Buts it's not there fault it's isp

Overall: Endless information of vehicles

Super easy to navigate

I have used Alldata for over 10 years

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I am a what you call a "weekend warrior" as to say I work on cars on the weekends outside of my normal 40 hour a week job. When I run into an issue or find myself working on something I am unfamiliar with I turn to Alldata, they have all the information you need to service any vehicle you need to.

Cons: The worst thing about Alldata is the price, the software itself is great. For some of us that are trying to support a family on a single income the price is too high. I think they should have other options for using Alldata.

Overall: Help with servicing various vehicles

Alldata is a solid and informative proffessional platform that is easy to use and train on.

Jul 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about AllData is the ease of navigation and full information base including troubleshooting & diagrams.

Overall: Labor estimating, factory instruction on parts replacement for my techs.

Your stumped look in all data!!

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Type a vin in, click on a few things and boom! Your not stuck anymore! This program helps my shop daily!

Cons: Honestly nothing. This program is the best!

Great product

Sep 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use and very informative. Great product

Cons: Cost is a little high and sometimes system goes down and you can not use it.

Search menus are a little cumbersome but not bad once you become familiar with it.

Apr 13, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Lots of vehicle information available with a few clicks on the site. When it is not available for immediate access, they are quick to send you specific information if you send in a request.

Cons: Newer vehicles don't typically have much information available and if you need it in a hurry, it is not ideal to do the information request and wait for them to email it to you.

Overall: Our company uses it to find information on the car audio related side (steering wheel control circuits, radio, amplifier and safety/convenience schematics). Newer vehicles often don't have the information we need (vehicles that are within 3 years of the current year) but AllData is quick to send you requested documents to email (within 30 minutes) and the process to do so is rather simple. Sometimes we need an immediate answer due to having someone on the phone, so the wait when the info is not on the site is not always ideal.

Alldata Works

Feb 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use web based

Cons: None

Overall: We use Alldata everyday to compliment our service repair business. Save valuable time and effort. Easy to use and search bulletins.

Decent amount of information

Jun 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Has invoicing set up that works well. Easy navigation for looking up wiring diagrams etc. Can print and save. Pretty much a nessacary tool for any repair shop.

Cons: Not enough info on certain makes of vehicles. Leaves one scratching his or her head. Has plenty of older car info. European car info seems to be a challenge.

Overall: Need diagrams, labor times etc. A must have in Automotive repair world.

gets the job done

May 17, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: shows very easy to understand step by step direction on repairs and can offer answers to codes that most systems cannot

Cons: the price is a little more than the shop would like to pay.. but I guess that's what comes with quality

Overall: Alldata is great for the shop. As stated above it gets the job done better than any other system we have used.

Good Web based automotive shop management software

May 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good overall, lots of functionality, but as of this review still a bit buggy. A little too much clicking around to build a simple invoice.

Cons: Lots of clicking around. The tracking function for parts is not working properly to receive parts from vendors.

Overall: Automotive Shop Management Software

Great Customer Support

Dec 03, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It was very easy to implement and their customer support team is incredibly helpful.

Cons: It is frustrating that the desktop version only goes to year 2013 vehicles. It is very inconvenient. I'm not a fan of the options for running reports either.

Overall: I have had to contact customer support numerous times for various issues (each of those being inconvenient but pleasant given their helpfulness) so I'm not a huge fan of Alldata but will continue to use it for a short time in hopes that they update the desktop version.

Capterra loader

Gets the job done with little features.

Oct 11, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use and train employees to use. Pc based using an sql server. Doesn't have long delays when starting up. Like the recommended services capability.

Cons: Lack of support for management program. No updating in last 5 years. System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.

Overall: It's a generic software that works but had lots of limitations.

Perfect for small or large repairs

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: OE Data that does not have altered wiring diagrams. I know there are no mistakes. Super intuitive from related repairs to parts and labor.

Cons: Some of the older vehicles don't exist.

Makes Diagnosis Easy

Apr 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great Diagrams

Cons: Management Software

Overall: Compared to other repair programs we use, this one is so detailed in electrical diagrams and repair information.

Best product for those who enjoy working on their vehicles without going to a dealership.

Mar 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

Pros: Excellent source of material for those who enjoy working on their vehicles - has a collection of documentation and diagrams for vehicle maintenance. Step by step for procedures with part numbers listed as well for buying the parts needed.

Cons: A little tricky to use if for newbies working on vehicles - the manuals are for those who have a general understanding at times. Not all manual are the same as dealer parts - creates some confusion at times.

youtube has more info. never has anything useful

Jul 26, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: poorly maintained softwhere. ive never used anything more usless.

Cons: - never up to date

- only has ovious information

- never has importhan info

Overall: none

Not the best information tool for automotive.

Apr 21, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The program has clear images of the parts.

Cons: The program. Is not very organized, and the workflow is inefficient.

Technicians prefer this program over computers, management software is on

Mar 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: My employees love how easy it is to find repair information, the wiring diagrams are phenomenal. Searching for anything is super easy!

Cons: The management software is not as user friendly as some of the competitors software. It does not have the same abilities to transfer and import information.

Capterra loader

Great bodyshop product

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works great for our body shop techs and advisors. Very easy to use and great for looking up repair processes.

Cons: It is priced just a little high. It seems to be better on the body side of repairs than on the mechanical side as far as repair instructions go.

Overall: Helps body repair techs save time.

Could & Should be better

Jul 31, 2014
3/5
Overall

3 / 5
Ease of Use

4 / 5
Customer Support

Comments: We are a independent auto repair mechanical shop and we've been using ALLDATA Elite Management Software for over 8 years.

PROS: Gives you labor times for jobs, Allows you to create canned specific and generic jobs, customer software tech and training support is very good.

CONS: You never own the management system (you lease it),

Search features on the program are very weak, even specific report searches are horrible, updates sometimes crashes your computer system, updates hardly ever improve the elite management system itself. Can't open more than one estimate at a time because you must close the estimate you are working on. History searches on specific shop jobs are hard to generate.

My advice, look elsewhere. ALLDATA has no interest in making the best repair management system for auto repair shops. I've been a loyal customer for over 8 years and little has been done to renovate their current management elite product. I HIGHLY recommend you look to BUY your own auto repair shop software.

Alldata is good for looking up semi-accuate repair info 50% of the time, and that is all.

Great tool for figuring out those hard to disassemble areas.

Mar 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A world of knowledge at your fingertips. Shows you step by step how to disassemble parts on all kinds of makes and models.

Cons: Takes a little playing around with to figure out how to navigate the system. Pays off once the user figures it out though.

Overall: Great auto knowledge at your fingertips.

Easy and quick vehicle references

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Provides detailed information in an old-fashioned setup. Provides easy means for proper vehicle selection.

Cons: Some information can be hard to find. Other than that, this product has been good to use and helpful.

Capterra loader

Alldata review

Dec 07, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can find a solution for any make and model vehicle. The instructions are very detailed. I was able to replace a timing belt as well as set the timing on my vehicle with little to no mechanical experience. I simply followed the directions outlined in the program.

Cons: Some of the instructions could have been detailed a little bit better.

We have used the online series for several years.

Jun 02, 2015
2/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Comments: Overall: It takes time to learn the software. Logging on had some issues at firsst. Ease of use: Was ok but did not offer any confirmed fixes to issues we were trying fix. Customer service: Overpriced and ridiculous. Failure to return phones calls in a timely matter or not at all!! Be sure to consider negotiating you monthly charges. We were told after being charged $206.00 monthly, we could get the same service for a competitors price of $159.00. Also if you decide to cancel, be sure your cancellation date is the same as your billing end date. They will charge you for a full month regardless.

Difficult to navigate, Poorly designed, Zero set up support.

Apr 06, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: What a waste of money