ConnectLeader

Click Dialer

4.5 / 5 5 reviews

Who Uses This Software?

ConnectLeader outbound dialing platform helps accelerate the sales process for business development reps, inside sales reps, account managers, and marketing or lead qualifying reps.


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ConnectLeader
  • www.connectleader.com/
  • Founded 2011
  • United States

About Click Dialer

ConnectLeader Click Dialer solves these issues with easy-to-use auto dialing software. Click Dialer is not a standalone phone dialer or power dialer solution, its a sales dialer embedded within Salesforce.com, allowing sales agents to place calls without having to manually dial. Our one-click-dialer leverages Salesforce.com to improve productivity by allowing the sales agent to view all the relevant sales lead generation information, while simultaneously dialing through call lists.


Click Dialer Features

  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

Click Dialer Reviews

Don't Prospect Without It

Nov 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cold calling is a waste of time without ConnectLeader. That's it. Plain and simple. Excellent technology; very easy to use; and we get great support from our account manager and the helpdesk.

Great Tool for Sales Teams

Oct 09, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: ConnectLeader is a great tool for sales teams, or anyone who needs to make a large volume of calls, to increase productivity and outreach. The support is always helpful and responsive.

ConnectLeader for B2B Solutions Inside Sales Teams

Oct 09, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using ConnectLeader for my inside sales team for the past 7 months. Overall, I am very pleased with the investment. In a B2B solutions world, it is VERY difficult to get leads on the phone. My inside team was struggling with making enough connections to meet their numbers. ConnectLeader has allowed them to increase their live connections with people by over 500%. Not surprisingly, their overall performance has gone up significantly since using ConnectLeader.

The team at ConnectLeader has also been very helpful in proactively making sure we get the most out of our solution. I'm very pleased with the overall level of service.

My only criticism at all is not really a criticism, but perhaps an opportunity for improvement. When using the service, you load a couple hundred (or more) leads into the system and they start dialing for you. When they get a connection, it immediately connects your sales rep. But there is no time for that sales rep to recognize the name and determine if they've had a previous conversation. So the rep really is limited to a set script. It would be that much more effective if there was some way to help the rep quickly recognize the connection and the recent history. Like I said, not really a criticism - just the nature of the service.

But overall, ConnectLeader has achieved for us exactly what they promised. They connected us with our potential customer base.

Broadleaf increases sales success with ConnectLeader

Oct 08, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Broadleaf, a New England based VAR, has been using ConnectLeader for almost a year. We have been very pleased with the service. The ConnectLeader product has dramatically increased the productivity of our sales team. We are now able to reach out to significantly more prospects than we could before using the service. In addition, we have found the ConnectLeader team to be great to work with. They provided thorough training and the ConnectLeader support team is quick to address any concerns. We find that ConnectLeader is very flexible in allowing our salesteam to schedule sessions at the last minute. Finally, I would note that ConnectLeader's integration with Salesforce has made the solution an even greater fit for us.

Connect Leader Gives Me My Days Back

Sep 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall, I'm really impressed with the software.
Great UI
Very intuitive and easy to use
On our hour long test session we did 145 dials and had 14 conversations.

Only feedback would be slightly better visibility into what the agents are doing on your behalf, if there was a status to show not only that they were dialing a number but if they're on the phone with the receptionist or that they're dialing through the IVR, so I could see who's potentially closest to making a live connect.
Connectleader was a pioneer in giving any sort of feedback so they're still ahead of the competitors but this would just be icing on the cake.