--- title: "NorthStar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NorthStar Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/239280/NorthStar/" page_type: "product" language: "en" --- # NorthStar Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on February 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NorthStar ## What is NorthStar? PGM Billing, LLC, is a leading provider of end-to-end revenue cycle optimization and clinical intelligence solutions, with an expansive portfolio of complementary proprietary billing software and medical billing services. For 40+ years, they have supported physicians and laboratories with a technology + service approach and U.S.-based customer service to help organizations maximize their reimbursement process and streamline operations. ## What is NorthStar used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Dermatology](https://www.capterra.com/dermatology-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NorthStar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pgmbilling.com&name=NorthStar) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NorthStar 5.0 (1) VS. [4.8 (529)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $199 Other, Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (529) Value For Money 5.0 (1) Value For Money 4.7 (470) Customer Service 5.0 (1) Customer Service 4.8 (504) ## NorthStar alternatives [3.9 (1,375)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/239280/NorthStar/alternatives/) ## FAQs about NorthStar Overview ### What company size and specific industries is NorthStar built for? NorthStar is designed for laboratories and physician specialty practices of small to mid-sized organizations that need billing and revenue cycle management support. It is also suited to larger healthcare providers with complex specialty billing needs, especially those seeking cloud-based practice management and full-service billing tools. Features and Usability ### What are the key features of NorthStar? NorthStar offers scheduling and appointment management, patient and client portals, billing and invoicing, claims management and claims scrubbing, insurance eligibility verification, and payment processing. It also includes EMR/EHR, patient records management, customizable forms and reports, compliance tracking, workflow management, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does NorthStar integrate with? NorthStar connects natively to ASTM, Amazing Charts, Amazing Charts EHR OB/GYN, EMRDoc, EMRx, ICANotes, Juno EMR, LIS365, MyWINMED EMR, VersaForm EHR, Waystar, and emr4MD. These integrations span EHR, EMR, lab, and billing platforms, giving NorthStar connectivity across clinical and administrative systems. Getting Started and Support ### What training and onboarding options does NorthStar offer? NorthStar provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs that users can consult when learning product features and setup steps. Getting Started and Support ### What customer support options does NorthStar offer? NorthStar provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support quality cannot be characterized from reviewer feedback here, so the available channels are the main basis for evaluating help access. Users can contact support, search articles, or consult forum-style guidance for assistance. ## Features AI summary Based on 2,845 Mental Health reviews Capterra reviewers of Mental Health software most often point to these features as essential when choosing a solution: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) NorthStar includes **EMR/EHR**, which gives providers a central place to manage patient records and clinical information. However, it does not offer **HIPAA Compliant** or **Charting**. Instead, it provides **Appointment Scheduling** (**55%**), which can help practices organize bookings and reduce administrative back-and-forth. Together, these features help businesses manage core patient data and daily scheduling, allowing teams to keep operations organized and support more efficient care delivery. Accounts Receivable Track outstanding invoices and the money owed from clients Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers NorthStar 46 features Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Private online space that lets businesses securely share documents and provide information access to clients Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Accept and process credit card transactions Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Transfer of data from one computer system to another Electronically collect payments for goods or services Create and securely store digital patient records Serves chiropractic practices Store, manage and track all forms in a centralized location Compliant with healthcare rules and regulations around the world Checking eligibility of patients for different insurance claims Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Manage and support multiple locations Supports practices with multiple healthcare professionals Track and monitor patient no-show rates Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Receive data and information in real time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Basic $199.00 Other,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ ICANotes](https://www.capterra.com/p/17102/ICANotes/)[ Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[ Amazing Charts EHR OB/GYN](https://www.capterra.com/p/213410/Amazing-Charts-EHR-OB-GYN/)[ Juno EMR](https://www.capterra.com/p/176272/Juno-EMR/)[ EMRDoc](https://www.capterra.com/p/161979/EMRDoc/)[ LIS365](https://www.capterra.com/p/179502/LIS-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MK Michele K. Owner Medical Practice ### "NorthStar is a great software program." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2021 Pros NorthStar is very user friendly and intuitive. Cons I cannot think of any negatives with this software program. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 2, 2021 Thank you, Michele! We appreciate your feedback and look forward to continuing to support your practice. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.