# NorthStar Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NorthStar Software - reviews, pricing plans, popular comparisons to other Mental Health products and more.

Source: https://www.capterra.com/p/50428/NorthStar

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# 

 NorthStar Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NorthStar

## What is NorthStar?

PGM Billing, LLC, is a leading provider of end-to-end revenue cycle optimization and clinical intelligence solutions, with an expansive portfolio of complementary proprietary billing software and medical billing services. For 40+ years, they have supported physicians and laboratories with a technology + service approach and U.S.-based customer service to help organizations maximize their reimbursement process and streamline operations.

## What is NorthStar used for?

[Medical Billing](https://www.capterra.com/medical-billing-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Dermatology](https://www.capterra.com/dermatology-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for NorthStar?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pgmbilling.com&name=NorthStar)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NorthStar

5.0 (1)

VS.

[4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/)

Starting Price

$199

Other, Per Month

Starting Price

$89

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.5 (77)

Value For Money

5.0 (1)

Value For Money

4.5 (71)

Customer Service

5.0 (1)

Customer Service

4.6 (75)

## NorthStar alternatives

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$32.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (516)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.0 (1,283)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/239280/NorthStar/alternatives/)

## FAQs about NorthStar

Overview

### What company size and specific industries is NorthStar built for?

NorthStar is designed for laboratories and physician specialty billing organizations of all sizes that need cloud-based practice management, revenue cycle management, and full-service billing. It is best suited to healthcare providers and billing teams working in laboratory and specialty medical services.

Features and Usability

### What are the key features of NorthStar?

NorthStar offers practice management, patient scheduling, appointment scheduling, and facility scheduling for healthcare operations. It includes billing and invoicing, accounts receivable, claims management, claims scrubbing, and insurance eligibility verification, plus patient portal, client portal, EMR/EHR, customizable reports, real-time reporting, and third-party integrations.

Integrations

### Which third-party tools and platforms does NorthStar integrate with?

NorthStar integrates with 10 third-party tools and platforms, including ASTM, Waystar, Amazing Charts, Amazing Charts EHR OB/GYN, EMRDoc, EMRx, ICANotes, Juno EMR, LIS365, MyWINMED EMR, VersaForm EHR, and emr4MD. These integrations span clinical, billing, and EMR workflows.

Getting Started and Support

### What training and onboarding options does NorthStar offer?

NorthStar provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference for features and steps, and videos provide self-paced walkthroughs for learning the product.

Getting Started and Support

### What customer support options does NorthStar offer?

NorthStar provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is organized through multiple self-service and direct-contact channels, giving users several ways to find answers or request help.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounts Receivable

Track outstanding invoices and the money owed from clients

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Billing & Invoicing

Create, manage, and send invoices or bills to customers

NorthStar 46 features

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Private online space that lets businesses securely share documents and provide information access to clients

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Accept and process credit card transactions

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and securely store digital patient records

Serves chiropractic practices

Store, manage and track all forms in a centralized location

Compliant with healthcare rules and regulations around the world

Checking eligibility of patients for different insurance claims

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Track and monitor patient no-show rates

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Plan availability and assign specific time slots for tasks and resources

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Version

Basic

$199.00

Other,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Waystar](https://www.capterra.com/p/45512/ZirMed/)[

ICANotes](https://www.capterra.com/p/17102/ICANotes/)[

Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/)[

Amazing Charts EHR OB/GYN](https://www.capterra.com/p/213410/Amazing-Charts-EHR-OB-GYN/)[

Juno EMR](https://www.capterra.com/p/176272/Juno-EMR/)[

EMRDoc](https://www.capterra.com/p/161979/EMRDoc/)[

LIS365](https://www.capterra.com/p/179502/LIS-365/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MK

Michele K.

Owner

Medical Practice

### "NorthStar is a great software program."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2021

Pros

NorthStar is very user friendly and intuitive.

Cons

I cannot think of any negatives with this software program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2021

Thank you, Michele! We appreciate your feedback and look forward to continuing to support your practice.

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