# Page 2 | FTMaintenance Select Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is FTMaintenance Select the right Maintenance Management solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/50771/FTMaintenance/reviews

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FTMaintenance Select

4.3 (50)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of FTMaintenance Select

## Showing most helpful reviews

Showing 26-50 of 50 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Charles B.  
Project Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Good product, good service"

April 13, 2016

4.0

Pros

From the beginning I can say I had a good experience even before being a customer. The demo was clear, the explanations were complete and I had a very good idea of what the product could offer. We bought the on-premise software, and when the software came in and was installed, it was exactly what the seller and his team told me it was. We had an issue after we bought the software regarding the languages supported, but FasTrak went to great lengths to accomodate us.

Cons

There was a lack of communication between sales and the technical department that created a misunderstanding about a functionality after I bought the software. Everything is fine now though.

Review Source

RN

Robert N.  
  
Food & Beverages  
Used the software for:

### "Neri's Bakery Products Inc / FasTrak Review"

December 22, 2014

5.0

Pros

The FasTrak system has provided us with much better parts inventory control, saving our company money by not having to overstock parts. In addition, we are able to have all our parts loaded into the system, making it much easier to place orders when a particular item runs low.

Cons

The only issue that we have is that we only have two operators on the system at the same time, and the only way to utilize more operators is to purchase more licenses.

Review Source

RS

Robert S.  
Maintenance Coordinator  
Oil & Energy  
Used the software for: Less than 6 months

### "FTMaintenance"

February 24, 2017

5.0

I looked at 4 different software solutions. FTMaintenance provided us with an On-Site option for the Database and Service Request module. FTMaintenance provided the best cost option for our company.

Pros

On-site with low annual maintenance costs

Review Source

RC

Rich C.  
Volunteer  
Philanthropy  
Used the software for: Less than 6 months

### "Infinitely better than a spreadsheet"

June 26, 2018

4.0

Pros

The software handles both demand and preventive maintenance needs and stores tons of data on equipment, personnel, vendors, and other things even in its economical Cloud Lite + version. The Service Request features provides a very simple front end for an unlimited number of users.

Cons

While the product is very powerful, it is not always intuitive so there is a learning curve to develop some proficiency. However their customer and technical support has been outstanding and has made the learning experience enjoyable.

Review Source

DM

David M.  
  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Isovolta Group"

February 25, 2015

4.5

Pros

It's easy to navigate through it. Once you do it once, you'll like it.

Cons

Logging in sometimes is a pain. I don't know if it's our computer, but it doesn't happen a lot.

Review Source

C(L

Cynthia (Cindi) L.  
  
  
Used the software for:

### "Customer Service"

January 23, 2017

5.0

I just started using the FT maintenance in September when I started with Ranger Boats. I want to thank the support staff for always being there when I have questions or issues. He is always polite and will find me the answer if he doesn't have it right then. Thank you.

Pros

It helps us keep track of labor and costs.

Cons

The FT requests doesn't always work for some employees

Review Source

PJ

Paul J.  
  
Automotive  
Used the software for:

### "FasTrak is the best"

December 17, 2014

4.5

Pros

The FasTrak team is always quick to help with any problems and offer advice when you need it. Everyone that I have worked with knows who I am. I'm not just another number in the system.

Cons

I would like one-click reports (like top 5) for a certain week and a better transition of reports sent to Excel.

Review Source

RM

Russell M.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Best money I ever spent!"

December 16, 2014

5.0

Pros

The software took me out of the stone age. I was using spreadsheets to keep up with maintenance. I found out very quickly I could transfer my old system/cut and paste into the new system.

Cons

I don't have anything bad to say. The folks at FasTrak SoftWorks are readily available whenever we need them.

Review Source

JA

John A.  
Quality/ Safety Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "FTMaintenence Review"

October 21, 2015

4.5

Pros

What I like best about this software is the affordability. I researched about 6 different software programs. Honestly, by the 3rd online conference, they all had basically the same information and benefits of their software. The price and accessibility to support were the driving factors in making this decision. I have been pleased with the software and all my contact with support has been positive.

Cons

Multiple user names and passwords for making changes within the software

Review Source

JA

JAMIE A.  
bookkeeper  
Environmental Services  
Used the software for: Less than 6 months

### "great product"

January 15, 2019

5.0

Pros

best way to track all your maintenance needs

Cons

it can be a bit confusing to navigate at first

Review Source

JR

Jim R.  
  
Utilities  
Used the software for:

### "Very useful program with excellent customer service!"

January 14, 2015

5.0

Pros

Besides the software being easy to use and customize, I would have to say that the training, help, and accessibility of the service team is second to none.

Cons

It does take a little bit to get used to. However, it is easy to use once you get some time to get familiar with it.

Review Source

CB

Catherine B.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Crown Poly Fastrak Review"

December 30, 2014

4.0

Pros

The inventory works well, and the item info is strong. Most modules work well, and the training is great.

Cons

Most stock reports are not that useful, and we have to do a lot of customized reporting. Any changes we want to make seem very expensive from the sales quote.

Review Source

YS

Yogesh S.  
  
  
Used the software for:

### "Salem Tube - FTMaintenance review "

December 30, 2014

4.0

Pros

It has a good feature for preparing maintenance work orders. It keeps list and prepares reports.

Cons

When you prepare a work order, you have to go to different tabs. Report wise, we cannot choose and select custom reports from the software.

Review Source

GB

George B.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Nothing but good"

December 31, 2014

5.0

Pros

It's easy to use. Maintenance workers find it quick and easy. It's great for PM. The vendor support is exceptional!

Cons

Better access with remote devices would be nice. Printing work orders does appear to be a little slow.

Review Source

LS

Luann S.  
  
  
Used the software for:

### "Great Product"

December 16, 2016

5.0

I could not ask for better customer service. They really know their product and go above and beyond. This software is so easy to use and does everything that we need.

Pros

Ability to track work orders

Cons

Have not at this time found anything that we have not liked

Review Source

KC

Ken C.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Acrowood FTMaint. Review"

December 18, 2014

5.0

Pros

The product is easy to install and is easy to maintain. The support is excellent.

Cons

The price is a little higher than some of the other solutions we looked into, but it is well worth the investment.

Review Source

RD

Ricky D.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Fast & Friendly"

December 22, 2014

4.0

Pros

It's easy to add tasks, is user-friendly, and has fast, effective support.

Cons

It has to go through many steps to make changes and doesn't have a copy function from the computer mouse.

Review Source

BS

Bill S.  
  
Automotive  
Used the software for:

### "Just learning the system"

December 27, 2014

3.5

Pros

I like the ease of use. It's easy to navigate and enter data.

Cons

It's too early to tell. I am a new user and have not had a lot of experience with system

Review Source

TD

Tim D.  
  
Logistics and Supply Chain  
Used the software for:

### "Current user for the past 4 years."

December 30, 2014

4.5

Pros

Easy to use. Local tech support is very helpful.

Cons

Vendor info needs to be updated. It still has Pager listed (should be changed to Cell).

Review Source

GR

Ghissou R.  
Facilities Director  
Facilities Services  
Used the software for:

### "This review is after a Demo session"

August 27, 2016

3.0

Pros

Less expensive and very responsive to questions and appointments

Cons

Not so user friendly and the interface will need more time to response

Review Source

DZ

Douglas Z.  
Maintenance Manager  
  
Used the software for: Less than 6 months

### "FT Maintenance Review"

January 15, 2016

5.0

Pros

First and foremost FT Maintenance Didn't us Pressure sales tactics, The Software is very intuitive I had it up and running before I ever took a class on how to use it. VERY EASY to Understand

Cons

I Have Not found anything I don't like about it. There does not seem to be any issues with this software

Review Source

MP

Matt P.  
Materials & Facilities Manager  
Philanthropy  
Used the software for: Less than 6 months

### "Overall the experience has been pleasant with little to no hiccups"

July 14, 2017

4.0

Pros

The visual aids of this product is most appealing to me. It also has a good support system application that is easy to use.

Cons

The navigator aspect is lacking in technology and could use an upgrade to help all ages that use this particular software.

Review Source

TK

Tom K.  
Project Manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Good and reliable software"

August 27, 2016

4.5

Pros

The inventory operates great, and the item info is effective. Most modules run well, and the training is reliable.

Cons

I think it would be a food addition to the software an iPad app.

Review Source

tD

tom D.  
IT Manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "My review of FT Maintenance"

June 5, 2015

4.5

Pros

it is clearly laid out, with options and configurations very descriptive.

Cons

Some of the windows don't have close options etc, but it is easy to figure out how to exit / end them

Review Source

DR

David R.  
Facilities Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "So far no issues, it takes time to get used to the ins and outs "

July 27, 2015

4.5

Pros

support was there right from the start, product is very encompassing

Cons

don't have an issue at this time with the product or vendor

Review Source

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