# Brightidea Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Brightidea Software - reviews, pricing plans, popular comparisons to other Product Roadmap products and more.

Source: https://www.capterra.com/p/51009/Brightidea/alternatives

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# 

 Brightidea Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Brightidea

## What is Brightidea?

With over 2 million users world wide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management. Our focus is not only giving organizations the ability to readily crowdsource ideas and build on strategic plans, but also back every idea with complex data points to help you track, manage, and prioritize ideas to ensure the best ideas always win.

## What is Brightidea used for?

[Product Roadmap](https://www.capterra.com/product-roadmap-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Innovation Management](https://www.capterra.com/innovation-software/)

Overall rating

Based on 106 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Starting price

$59

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Brightidea

4.4 (106)

VS.

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting Price

$59

Flat Rate, Per Month

Starting Price

$59

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (105)

Ease Of Use

4.4 (559)

Value For Money

4.2 (90)

Value For Money

4.6 (452)

Customer Service

4.6 (97)

Customer Service

4.8 (504)

## Brightidea alternatives

[4.4 (32)](https://www.capterra.com/p/151111/craft/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.1 (12)](https://www.capterra.com/p/171101/upBOARD/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Collaboration Tools

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Drag & Drop

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Prioritization

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

Workflow Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Brightidea 69 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Group collaboration to solve ideas in a productive and concentrated manner.

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Collects information, opinions, or ideas from a group of people

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, share, and manage the distribution of job descriptions/duties

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued

The creation, development, and sharing of potentially innovative new ideas

Process of developing, planning, managing, and executing new ideas or innovations

Diagram used to organize information in a hierarchical way to show relationships

Access software remotely via mobile devices

Enable custom polls/voting to facilitate decision-making or increase engagement

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Pre-designed project plans that can be customized

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Allows multiple users to simultaneously annotate on a digital whiteboard

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (102)

4.1

Based on 102 reviews

## Pricing

Value for money

4.2 (90)

Free Trial

Basic

$59.00

Flat Rate,Per Month

Value for money

4.2 (90)

4.2

Based on 90 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

monday.com](https://www.capterra.com/p/147657/monday-com/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (97)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (97)

4.6

Based on 97 reviews

## User reviews

Overall rating

4.4

Based on 106 reviews

Filter by rating

5(51)

4(49)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Founder

Education Management

### "The Leader in the Industry, but come with a price if you want to innovate"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 20, 2022

I had no issues when use, but the price tag is an issue and there are cheaper solutions out there to almost the some.

Pros

Overall, the app do exactly whats stated, not big surprises and easy to setup for any it manager.

Cons

The App is Pricey and you really need to check first the ROI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 21, 2022

Thanks so much for the review and feedback. We actually have products that start as low as $5/mo. and we would love to discuss some of our entry level offerings with you and your team if those are more suited to your price point. Please reach out at support@brightidea.com or directly to your Customer Success Manager. Stay Bright!

SC

Shauna C.

Manager, Employee Experience

Computer Networking

### "Hack App for the win!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 2, 2020

Pros

Brightidea makes it easy to set up initiatives for our Global Hack Day program. Submitting a project is simple for our employees and the voting/comments features allow for great interaction among colleagues. As an administrator, I'm able to customize pages easily with widget editor.

Cons

BrightIdea is always improving their platform, but as an admin, it does have its quirks. Sometimes matching fonts size and color on an HTML widget can be frustrating. There are so many capabilities, that it is overwhelming in the beginning and some features don't seem very intuitive, but after awhile, you get the hang of it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Tom E.

Business & Legal Operations Trainee

Legal Services

### "Situational - Not as customisable as I'd like"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 17, 2020

Generally neutral-good. It's worked better since we transitioned to a lighter-touch approach to generating ideas, but for a more structured approach and review process, it can start to become difficult and cumbersome.

Pros

Speed of being able to spin up new sites is fantastic - if you're not looking to customise much it's quite simple to get a professional looking site up quickly.

Cons

Customising and implementing things like workflows, editing the homepage format etc. can be very cumbersome and inconsistent, as it seems like there's a migration to a new interface that's half-complete, which makes things quite confusing when you have to navigate multiple places to customise different aspects of one page/site.

Reasons for choosing Brightidea

Can't comment - not involved in procurement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mariana B.

Communications Analyst

Banking

### "Innovation Goals"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2020

Great training sessions, flexible to our needs and great customer support. Only great things to say about this company!

Pros

Easy implementation, great customer support and most of all, no painful updates. One of their team members came to our event (prior to Covid 19 era) to assist us on the launching event.

Cons

No complains at this time. Of course, creatinga culture of innovation takes time, but the platform is a great start!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LO

Larry O.

Marketing Insights & Processes Manager

Oil & Energy

### "Great Innovation Platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2020

The experience with Brightidea has been great so far! I believe we made an excellent choice as a company for choosing Brightidea 2 years ago. The fact that Brightidea is also evolving and willing to take on suggestions as a means of continuous improvement of their platform is quite commendable. The company lives and breathes innovation par excellence!

Pros

I have found the customization features relatively easy to use compared to previous platforms that we adopted. The ability to add steps and create rules in the innovation pipeline set up helps to create the various dynamics that we needed as we shape our relatively complex innovation and product development process. Integration with our processes was a bit challenging at first, but overtime we found ways to adapt the platform to meet our needs.

Cons

The ability to have all the functionalities we enjoy on the desktop version within the mobile app option would definitely be a good improvement.

Reasons for choosing Brightidea

We had an extensive RFP process and Brightidea came on top for ease of customization and one of the key advantages that Brightidea had was the ability to have the business do their own customizations rather than raise an IT ticket every time a process change or modification needs to be made. This decision came down to the total value proposition for the company and not just for a few departments within the company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

kelle b.

Head of business performance

Financial Services

### "New bright idea users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 12, 2020

We like it and have seen on uptick in proposals since adopting the platform in favor of a clunky intranet site.

Pros

platform is very intuitive, user/mobile friendly.

Cons

no specific cons to list, just to remember a cool platform in and of itself does not change the corporate culture...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Martin R.

COO

Oil & Energy

### "boost your innovation program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2020

it helped us to boost our team collaboration and the sense of belonging by doing business improvements that are recognized by their peers and the management.

Pros

easy to setup and use, ability to push innovation not only with your team, but also with external comunities

Cons

some facelift has to be done in html...lack of flexible layout management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Cindy G.

business analyst

Semiconductors

### "Overall, a good experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 7, 2020

Pros

Configurable. Lots of customization options

Cons

limited stages and rules. Not good for multi level process

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michael C.

Enterprise Architecture

Financial Services

### "great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2020

their onboarding team was great in explaining how everything worked. plus the ability to save the webexes for future use helped a lot.

Pros

bright idea is extremely intuitive and easy to setup. We use it for multiple use cases.

Cons

The inability for Boolean logic in the rules engine is somewhat annoying but manageable.

Alternatives considered

[HYPE Innovation](https://www.capterra.com/p/227003/HYPE-Innovation/)

Reasons for choosing Brightidea

feature set and pricing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Luca P.

Manager

Management Consulting

### "Great Innovation management tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2020

Pros

The tool allow to manage complex innovation program both involving employees and external actors such as start-ups etc. It is extremely flexible and it scales with the ambition of any innovation team. Great evaluation tools. Amazing API library that allows both to integrate new functionalities as well as other third party systems

Cons

The project management tools might be improved. However I guess this is not born as PM system. I think that the front-end design might be slightly improved (it should be in the next releases).

Reasons for choosing Brightidea

Flexibility, ease of use and pricing model

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/51009/Brightidea/reviews/)

Popular comparisons

[Aha! vs Brightidea](https://www.capterra.com/compare/51009-144020/Brightidea-vs-Aha)

[Miro vs Brightidea](https://www.capterra.com/compare/51009-128955/Brightidea-vs-Miro) 

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