---
title: "Series 3000 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Series 3000 Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more."
source_url: "https://www.capterra.com/p/51029/Series-3000/"
page_type: "product"
language: "en"
---

# 

 Series 3000 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Series 3000

## What is Series 3000?

Hi-Tech Health builds claims administration systems that serve TPAs, Carriers, Provider Sponsored Plans, Medicare Advantage, and more. For over 30 years, our customizable workhorse platform has increased efficiencies in processing claims, meeting any payer’s needs. It can also be implemented swiftly without outside consultants. Whether you’re a start-up or well-established organization, we can help. Whatever your adjudication, reporting, or plan needs are, we build our software around you.

## What is Series 3000 used for?

[Claims Processing](https://www.capterra.com/claims-processing-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3500

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Series 3000?[Manage this product listing](https://www.g2.com/products/series-3000/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Series 3000

5.0 (1)

VS.

[### GoClaim](https://www.capterra.com/p/10013848/GoClaim/)

[4.6 (45)](https://www.capterra.com/p/10013848/GoClaim/reviews/)

Starting Price

$3500

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (45)

Value For Money

5.0 (1)

Value For Money

4.5 (33)

Customer Service

5.0 (1)

Customer Service

4.9 (45)

## Series 3000 alternatives

Highest Rated

[SpyGlass](https://www.capterra.com/p/90637/SpyGlass/)

[5.0 (1)](https://www.capterra.com/p/90637/SpyGlass/#reviews)

Starting price

$7500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/90637/SpyGlass/)

[Golem](https://www.capterra.com/p/214587/Golem/)

[4.0 (2)](https://www.capterra.com/p/214587/Golem/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/214587/Golem/)

[GT Estimate](https://www.capterra.com/p/216977/GT-Estimate/)

[0.0](https://www.capterra.com/p/216977/GT-Estimate/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/216977/GT-Estimate/)

[ClaimPilot](https://www.capterra.com/p/145124/ClaimPilot/)

[4.0 (1)](https://www.capterra.com/p/145124/ClaimPilot/#reviews)

Starting price

$750.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/145124/ClaimPilot/)

## FAQs about Series 3000

Overview

### What company size and specific industries is Series 3000 built for?

Series 3000 is designed for organizations of all sizes in the claims administration and insurance sector, including TPAs, carriers, provider sponsored plans, Medicare Advantage plans, and related organizations that need claims administration systems.

Features and Usability

### What are the key features of Series 3000?

Series 3000 offers EDI and HIPAA compliance for electronic data handling, plus claims management features such as electronic claims, claims tracking, claims adjuster management, and paper-based claims. It also includes billing and invoicing, payment processing, policy management, forms management, reporting and statistics, and a self-service portal.

Getting Started and Support

### What training and onboarding options does Series 3000 offer?

Series 3000 provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided instruction, webinars cover group learning sessions, and documentation offers written reference material for setup and ongoing use.

Getting Started and Support

### What customer support options does Series 3000 offer?

Series 3000 provides email/help desk, phone support, and chat. Support is described only by these channels, with no reviewer feedback available here to indicate response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 447 Claims Processing reviews

Capterra data shows that buyers of claims processing software rank the following features as their top priorities:

-   **HIPAA Compliant** (**81%** of reviewers rated this feature as critical)
-   **Payment Processing** (**59%**)
-   **Claims Tracking** (**64%**)

Series 3000 supports all three of the features reviewers value most: **HIPAA Compliant**, **Payment Processing**, and **Claims Tracking**. Together, these capabilities help businesses protect sensitive patient data, handle payments more efficiently, and monitor claims from submission through resolution, allowing teams to improve accuracy, maintain compliance, and keep reimbursement workflows moving.

Accounting Integration

Integrate with a third-party accounting system

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Claims Adjuster Management

Manage insurance and claims adjuster agents

Claims Tracking

Process of tracking new and submitted claims and the status of submitted claims

Customer Management

Store and organize information about customers and previous interactions

Series 3000 16 features

Integrate with a third-party accounting system

Create, manage, and send invoices or bills to customers

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage insurance and claims adjuster agents

Process of tracking new and submitted claims and the status of submitted claims

Store and organize information about customers and previous interactions

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Accept, record, and reconcile financial transactions

Create, manage, and track policies and procedures within an organization

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Create, design and manage workflows for repetitive tasks

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$3,500

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EH

Ed H.

Partner

Health, Wellness and Fitness

### "Customized solution/ quick implementation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2020

Pros

Customizable solution met our specific needs with fast turn-around to implementation

Cons

Low brand awareness in the industry made it difficult to find them

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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