---
title: "Harrington Quality Management System (HQMS) Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Harrington Quality Management System (HQMS) Software - reviews, pricing plans, popular comparisons to other Quality Management products and more."
source_url: "https://www.capterra.com/p/51448/HQMS/"
page_type: "product"
language: "en"
---

# 

 Harrington Quality Management System (HQMS) Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Harrington Quality Management System (HQMS)

## What is Harrington Quality Management System (HQMS)?

HQMS' applications include Document Control, Audits, Corrective Action, Calibration, Training, Material Nonconformance, PPAP, Project Management, Risk Management and the HQMS Supplier Portal. Configuration, personalization, customization, integration, and implementation guides support rapid learning curve.

## What is Harrington Quality Management System (HQMS) used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Document Control](https://www.capterra.com/document-control-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$6000

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Harrington Quality Management System (HQMS) alternatives

Highest Rated

[4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (25)](https://www.capterra.com/p/141415/Adaptive-Compliance-Engine-ACE/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (84)](https://www.capterra.com/p/108528/Intellect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Harrington Quality Management System (HQMS)

Overview

### What company size and specific industries is Harrington Quality Management System (HQMS) built for?

Harrington Quality Management System (HQMS) is designed for organizations in manufacturing, including aerospace and defense, automotive, consumer products, medical device, food, and energy, as well as healthcare, retail, non-profits, and government. The vendor description does not specify a company size, so the target audience appears to span multiple organization types.

Features and Usability

### What are the key features of Harrington Quality Management System (HQMS)?

Harrington Quality Management System (HQMS) offers quality management, project management, and ERP integration, plus API and EDI support. Its feature set also includes CAPA, audit management, document management, change management, compliance management, supplier management, and customizable forms, reports, and templates for controlled quality processes.

Integrations

### Which third-party tools and platforms does Harrington Quality Management System (HQMS) integrate with?

Harrington Quality Management System (HQMS) integrates with Microsoft Azure, Oracle Service, QAD SRM, and SYSPRO. These catalog integrations cover identity and access management, service operations, supplier relationship management, and ERP connections for organizations that need HQMS to work with core enterprise systems.

Getting Started and Support

### What training and onboarding options does Harrington Quality Management System (HQMS) offer?

Harrington Quality Management System (HQMS) provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars share structured presentations, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning.

Getting Started and Support

### What customer support options does Harrington Quality Management System (HQMS) offer?

Harrington Quality Management System (HQMS) offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support experience is available in the catalog data, so support quality, response times, and helpfulness are not described here.

## Features

AI summary

Based on 2,560 Quality Management reviews

Capterra reviewers point to these as the top priorities when selecting quality management software:

-   **Document Management** (**55%** of reviewers rated this feature as critical)
-   **Quality Control** (**50%**)
-   **Compliance Management** (**44%**)

Harrington Quality Management System (HQMS) supports all three of the features reviewers rank highest: **Document Management**, **Quality Control**, and **Compliance Management**. Together, these capabilities help businesses keep records organized, maintain consistent product and process standards, and meet regulatory requirements, allowing teams to improve quality oversight and reduce compliance risk.

Document Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Customizable Forms

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Customizable Reports

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Document Storage

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Version Control

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

Harrington Quality Management System (HQMS) 38 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Change Management: Track and monitor efficient handling of all changes/transitions
- Communications Management: Record and track all relevant internal and external communications
- Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Incident Management: Manage and track all disruptions and incidents
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Data: Receive data and information in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Supplier Management: Manage all supplier data and operations
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

4.0 (2)

Free Trial

Basic

$6,000

Per User,Per Year

Value for money

4.0 (2)

4.0

Based on 2 reviews

## Integrations

[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/)[

Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.7

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CF

Chelsea F.

Document Control Staff

Automotive

### "HQMS is an excellent tool for Quality Management."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 3, 2023

When we worked on a customizable module with HGI, the support that we received was exceptional. Through the customizations that we've been working on, customer support has always been friendly, timely, and receptive.

Pros

We like the ability of being able to tailor user profiles for each specific user. If the out of the box product is not what we need it can be easily customized for our use with many features. The ability to increase user licenses if needed, is important for our increased usage of HQMS. Using the software can be intimidating at first, but once learned is very easy to use.

Cons

Having the ability to attach unlimited back data is great, but the extra cost of storage space for it is high.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Chuck M.

President and Principle Consultant

Electrical/Electronic Manufacturing

### "An all in one solution to QMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 13, 2016

The HQMS system is a well integrated QMS system. It is easy to use and, since all of the required modules are integrated, works seamlessly to meet the QMS requirements.

Pros

All of the input screens are of the same form and easy to use.

Cons

They are slow in updating to new requirements especially between the different ISO standards. AS9100, TS16949, ISO 13485, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Bonnie S.

Quality Manager

Electrical/Electronic Manufacturing

### "Harrington QMS - YES"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2015

Pros

No hassle!! Easy to use, consistent among modules. Excellent customer support - although not often needed! Hosted at vendor's location - doesn't use my IT resources. Accessible via internet anywhere.

Cons

Not marketed well. Hard to convince coworkers of benefits since vendor doesn't have well defined marketing products.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Karen H.

Quality Manager

### "HQMS is a powerful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 1, 2015

Pros: Excellent customer service, outstanding power of the tool and customization options fit any company. Cons: It is a little cumbersome to get used to how it all works but once over the learning curve, the tool works smoothly and consistently module to module. I have used this product at two different employers. One was a custom version and the other was the commercial version. Both versions worked outstandingly well. Any questions we had were quickly and completely addressed. The tool is very powerful and can meet all QMS needs and makes compliance and auditing a breeze, because it is all in the tool. The company cares about its clients and will follow through with check ups to make sure they are meeting the needs of their customers. Great tool, great functionality, great customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Brian M.

System Administrator

### "HQMS QMS Web Based Software Hits the Mark"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 3, 2013

I would recommend tnhis software to any company needing a great QMS Web Based Solution

Pros

HQMS does what we expected and more

Cons

We are always looking for more functionaliy and are able to customize as required

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

HQMS provides extensive customization services. May we schedule a call to discuss? - John @ jcachat@hgint.com

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