# Mainsaver Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mainsaver the right Maintenance Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/51988/Mainsaver/reviews --- Mainsaver 3.7 (33) [View alternatives](https://www.capterra.com/p/51988/Mainsaver/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mainsaver Ease of use 3.6 Customer Service 4.0 ## Pros and Cons in Reviews VB Valencia B Senior Materials Planning & Control SupportAutomotive, 201 - 500 employeesUsed the software for: 1-2 years. “The Dashboard feature is very user friendly and allows the user to set up all features that need to be used daily for their assignments.“ August 30, 2023 BC Bryan C PROCUREMENT MANAGERGovernment Administration, 51 - 200 employeesUsed the software for: More than 2 years. “There a lot of functionality that is not being used because of lack of training and knowlegde“ August 30, 2023 RA Rowanda A Office ManagerGovernment Administration, 51 - 200 employeesUsed the software for: More than 2 years. “Mainsaver is an excellent tool for customer service complaints verifies all calls. “ August 30, 2023 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use William T. SR. Facilities Coordinator Biotechnology Used the software for: 1-2 years ### "Backend Management Simplified" August 30, 2023 4.0 We use Mainsaver to keep our maintenance and operations team going at full efficiency. Our engineering team tracks calibrations as well. Pros I use both Core and Connect in our business. We like Core for our power users and its administration features. Connect is excellent for anyone who needs to submit a request for service, very easy to use. Cons Would like to be able to attach a JHA to a job plan, as that isn't possible yet. We sometimes see instability when used with Core through vmware Horizon. I would also like to see an easier way to link invoices/attachments to our Core users. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing Mainsaver Cost was definitely the driving factor here. Review Source CB Carol B. Plant Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "How Mainsaver works with us every day." August 30, 2023 5.0 I have always enjoyed using the product, and it works well for us. Support has always been responsive, and hasn't had an issue they haven's solved yet. Pros I was involved in the early stages of setting up and using Mainsaver when it was a DOS based process. We have used the product for 30 years, and never considered changing to a different platform. I like that you can't just delete information, since it is attached to other records, but utilities are provided to correct or update information entered. I like that everyone can be given access to meet their specific needs withing the system. I also like that I can see the history and access older PO information as needed. Cons No. For our use, it integrates perfectly. Reason for choosing Mainsaver Another facility owned by the same company was using that product. After experimenting with it and speaking to various representatives, we decided to stay with Mainsaver. Review Source EH Eric H. Power Plant Manager Utilities Used the software for: 2+ years ### "Mainsaver: Power Plant CMMS" September 7, 2023 3.0 I use Mainsaver a lot, and push certain aspects to the limits of their functionality. It has a lot of potential, and some important deficiencies. Overall, it has improved our plant reliability and helped us improve our processes. Pros Mainsaver helps us link our PMs and corrective work to our assets and tracks our asset lifetime costs. We use it with the goal of reliability. Cons Mainsaver is not very user friendly, windows don't resize, and admin settings are very intricate and hard to decipher. Review Source RA Rowanda A. Office Manager Government Administration Used the software for: 2+ years ### "Mainsaver Efficieny" August 30, 2023 5.0 Mainsaver is an excellent tool for customer service complaints verifies all calls. Equipment Mainsaver provides an accurate financial background of cost to date.Time entry verifies employees working on equipment through asset number. Pros Working with the public Mainsaver has documented every call that we have with sewer complaints. It allow us to track an address and our investigate notes are entered into Mainsaver. When inquiries are requested we can provide the history of the address. Cons I don't know how to use the exporting tool. I would like to export into an excel spreadsheet. Review Source JM Jose M. Manager of maintenance Automotive Used the software for: 2+ years ### "my experience" August 31, 2023 5.0 It is a very good program that only needs polishing in the details that it lacks that are minimal Pros Its programming of automatic equipment and its storage of information. Cons That cannot be deleted when a part number becomes obsolete, it keeps adding it to inventory Review Source EJ Ed J. Plant Manager Utilities Used the software for: 2+ years ### "Mainsaver" August 30, 2023 3.0 Wish I could say that we could use it to track costs and help with budgets. But that never happened either. Pros The people provided good service. Cons It was promised to be able to interface with Great Plains. One of the main reasons we choose Mainsaver. Was told Mainsaver had ex Great Plains people and interface is a snap. This never happened. Also, other similar products can schedule maintenance on beginning of month, or second Tuesday of month, or first week of 2nd quarter etc. Mainsaver could never figure that out or give us that option. Reason for choosing Mainsaver Cost, promise to interface with Great Plains, and used JBS mainsaver in the past. Review Source AW Aislynn W. ADMIN Food Production Used the software for: 1-2 years ### "MAINSAVEr" August 30, 2023 1.0 I HAVE TO PLAN MY ENTIRE DAY AROUND MAINSAVER, IT IS SO SLOW AND IF MY BOSS REQUESTS INFORMATION IT IS NOT ACCURATE VIA THE REPORTING SYSTEM AND EXTREMELY SLOW. THAT SAID IT WAS AN EASY PROGRAM TO LEARN WITHOUT INSTRUCTIOn Pros USUALLY, THE HELP DESK IS EFFECTIVE. THERE WAS ONLY ONE INSTANCE THAT WAS NOT SATISFACTORy Cons ENTIRELY INACCURATE MANAGER REPORTS UNUSABLE AND IT TAKES AN ACT OF GOD TO MAKE IT RIGHT, A COMPLETE TIME VACUUM FOR USERS; TAKES FOREVER AND A DAY TO LOAD THE FILTERs Review Source AC Ario C. Eng Supervisor Medical Devices Used the software for: 2+ years ### "Efficiency and compliance" August 31, 2023 4.0 Excellent; we tried other systems and we come back to Mainsaver every single time! Pros Mainsaver provides the features necessary for companies to manage their equipment and maintenance.Includes all the essential features for organizations to ensure efficiency and compliance. Cons User interface and search utilities could be improved to make the GUI more user friendly and self evident Review Source MA Michael A. Lead Operator/Mechanic Oil & Energy Used the software for: 2+ years ### "Not impressed with "new Mainsaver"" August 31, 2023 2.0 Mainsaver causes more lack of productivity for me. I can't stand it. Pros I have used mainsaver since it's earliest inception as a Citrix program. I thought it was terrible then. I grew to tolerate it for several years. The new mainsaver is terrible. It is very hard to use. Printing the PMs is a frustrating, TIME CONSUMing exercise in futility. The new hires we get give up on it right off the bat and won't even try to get accustomed to it. Cons See above. NOT user friendly. It may be partially due to our IT support. Review Source KP Kristen P. Consultant Oil & Energy Used the software for: 2+ years ### "Mainsaver Review" August 30, 2023 5.0 Very positive. In my opinion their services staff is what makes them stand out. From support to implementation. Pros Unlimited users for mobile platform, automation of work management Cons Since it is a 45-year-old application, there is user configuration by role to scale back the functionality designed for production, energy, pharmaceutical, higher education, municipalities. Reason for choosing Mainsaver Cost, service and willingness to work with the client's needs. Review Source BO Bill O. Ass't Plant Manager Utilities Used the software for: Less than 6 months ### "New User / Administrator" August 30, 2023 3.0 Generally positive. Most of the issues I'm dealing with relate to the data we inherited from past management. Customer and tech support have been first rate and generally able to do what we need to do. Pros Seems easy, able to configure etc locally without a lot of code. Good customer support. Cons Missing some functionality found in bigger systems. Review Source LB Linda B. Prin Facilities Admin Specialist Medical Devices Used the software for: 2+ years ### "Mainsaver Maintenance Management" August 30, 2023 3.0 It's an average application. It serves its purpose which logs work requests, assets and PM schedules. But generating reports is a pain. Pros Application is fairly easy to use once you're able to log into the system. Able to switch back and forth between modules quickly. Cons The Management Reports were not useful and loading the application takes a few minutes at start up, with lots of issues many times from scaling display, Horizon errors, or query errors leading to application closure. I think the most least favorite function was exporting reports which looked like a jumble mess that involves a lot of editing to make it possible to understand the data. Review Source EE Ernesto E. Control Specialist Oil & Energy Used the software for: 2+ years ### "Mainsaver review" August 31, 2023 5.0 Pros It makes it easy to keep track of work that needs to be done and what has already been done.Can plan outage schedules using the preventive maintenance and maintenance modules. Cons We usually have internet connectivity issues and when they happen, many error messages pop up, preventing the application from being closed and erasing the information that had been written and not saved.I think a reconnection feature that doesn't crash the software is a very important quality of life feature that could save a lot of technician's time. Review Source JB Jason B. Engineering Manager Food & Beverages Used the software for: 2+ years ### "Mainsaver..." August 30, 2023 2.0 It does what you want it to but not without many work arounds. when asking for changes from Spidex get the answer...mainsaver say that's not in the next update and are not working on it. Pros Mainsaver is a one stop shop for purchasing, projects, stock mangement and CMMS. Does a lot of things. Cons Does a lot of things badly....why can't there be more than 2000 characters in the action field! Why is the scheduling window so cluncky and impractical? Keep having to find ways around issues that are generated after every update. Review Source DP Dan P. Warehouse Consumer Goods Used the software for: 2+ years ### "Review" August 31, 2023 4.0 It has a lot of nice features and overall is a good program. It is not user friendly though when it comes to the warehouse that needs to move or re-organize its warehouse as moving parts and updating their new locations is time consuming and tedious to do which deters one from wanting to relocate parts for organization. Pros Product is mostly easy to use. Do have some issues with the parts location section. See below. Cons 1\. Cycle counting does not always seem to work correctly. 2. Does not have a "mass update" feature for parts. 3. Moving parts to a new location is time consuming. (no mass update) 4. Hate the feature that a new location line pops up when going to the location tab for a part. It slows the process down for doing updating. Get rid of this feature please!!! Just use the "Add" location button if needed. Review Source KN Karen N. Secretary Government Relations Used the software for: 2+ years ### "Mainsaver-Time Extender" September 15, 2023 2.0 Tolerating! Pros We have used Mainsaver for years for the generation of Work Orders and some asset management. Works well for this. Cons Definitely not user friendly. And definitely not an accounting program. Customization is only at the Mainsaver techs level. Difficult to make changes internally. Review Source TB Tyler B. IT Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great platform for maintenance management" August 30, 2023 5.0 With Mainsaver, our team has become more organized, efficient, and proactive in addressing maintenance issues. Pros This software has truly streamlined our maintenance processes. What sets Mainsaver apart is its robust reporting and analytics features, which provide valuable insights into our maintenance performance and help us make data-driven decisions. Cons Some additional user interface/experience enhancements would be welcomed, as well as first-party integrations to other analytics platforms such as PowerBI. Review Source JL Jeffrey L. Maintenance Manager Food Production Used the software for: 2+ years ### "Satisfied Customer" August 31, 2023 4.0 My experience has been great working with the Mainsaver teamany time we needed help or training the service was excellent Pros The Asset information set-up helps pull the needed information when pulling a variety of reports Cons I came from SAP and there seemed to be more short cuts in SAP when looking up information between WO and PO Review Source DR Demond R. Procurement Specialist 3 Government Administration Used the software for: 2+ years ### "Worse program" August 31, 2023 1.0 Awful. This program is so bad that i am currently looking for another job in procurement that does not use this program. Pros Modules makes it easier to find where you need to go. Cons About how inconsistent this program is. Not user friendly at all. Customer service response is always, "There is nothing we can do". Changes default settings constantly. Had to pay just for upgrades that should have been included in any program. After saving purchase orders, fields disappear for no reason. Review Source SH Stephen H. Maintenance Manager Utilities Used the software for: 2+ years ### "Maintenance management" August 31, 2023 5.0 Been much better than previous CMMS program Pros Scheduling and completing preventative and corrective maintenance. Cons Annual materials management can be difficult Review Source HX Hang X. Validation Engineer Medical Devices Used the software for: 2+ years ### "Thermo Fisher Auckland Validation Review" August 30, 2023 4.0 Pros UI and help index improved since first use in 2020. Cons Quite slow at times, UI not as customizable as a user as I would have liked to removed unneeded feature and menus, custom queries should be more user friendly Review Source RB Rene B. Business Manager Oil & Energy Used the software for: 2+ years ### "Will not recommend" September 25, 2023 2.0 We are just using the basics, when is difficult to extract information for further manipulation there is not much value Pros Nothing out of the ordinary, it just a simple database, can't do much analytics Cons The reporting add on is awfull is does not work most of the time Reason for choosing Mainsaver Have not Review Source WS Wiwat S. Senior Maintenance Planner Sporting Goods Used the software for: 2+ years ### "User Review" August 31, 2023 5.0 Very good for Spare parts Management and Preventive maintenance program but it does not support Thailand Language. Pros Spare Parts Management, Preventive Maintenance Cons It does not support Thailand Language and we don't use barcode function. Review Source BC Bryan C. PROCUREMENT MANAGER Government Administration Used the software for: 2+ years ### "Asset Management System" August 30, 2023 5.0 Pros Give me the ability to keep track of assets and inventory of stocked items and equipment Cons There a lot of functionality that is not being used because of lack of training and knowlegde Review Source PD Patty D. Application Analyst Oil & Energy Used the software for: 2+ years ### "They go the distance!" August 30, 2023 5.0 Could not have asked for a better experience! Pros The people at Mainsaver made some of our transitions and new location setups as easy as possible. It is reassuring that there are highly intelligent folks at Mainsaver. We asked a lot of Mainsaver in one of our recent acquisitions and they met the challenge head-on! The product is easy to use and \[sensitive content hidden\]' training methods and his down to earth attitude made it a breeze! Cons There was nothing that I could say negative about Mainsaver. 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