3PL Systems

BrokerWare by 3PL Systems


4.5 / 5
6 reviews

Who Uses This Software?

Freight brokers that work with less-than-truckload (LTL) or truckload (TL) shipments. Easy to use cloud-based system. Access it from any browser - no installation, no hassle.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • 3PL Systems
  • www.3plsystems.com
  • Founded 2005
  • United States

About BrokerWare by 3PL Systems

This is a fantastic solution for freight brokers that are looking to grow their businesses and get to the next level of profitability by increasing revenues and lowering administrative costs. We are integrated with all the other systems you need. Some of our most popular integrations include: MacroPoint, PC*Miler, ProMiles, SaferWatch, DAT CarrierWatch, truckstop.com, Getloaded, 123Loadboard, DAT Loadboards, PostEverywhere, SMC3, Payeezy, Authorize.net, Paypal, Intuit QuickBooks Online.


BrokerWare by 3PL Systems Features

  • 3PL
  • Barcoding / RFID
  • Billing & Invoicing
  • Customer Management
  • Customer Portal
  • Import / Export Management
  • International Forwarders
  • Local Forwarders
  • LTL Management
  • Rate Management
  • Shipment Tracking
  • Truckload Management
  • Warehouse Management
  • Waybills
  • 3PL
  • Barcoding / RFID
  • Container Tracking
  • CRM
  • Cross Docking
  • Inventory Management
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management
  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

BrokerWare by 3PL Systems Reviews Recently Reviewed!


Helpful, but needs more updates

Sep 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use

The XML connectivity/ability with LTL carriers

Automatically creates documents (BOLs, Dispatch, Quotes)

Cons: Limited Truckload capabilities (does not allow counter offers or a time limit for quoting, also does not have MacroPoint tracking capabilities)

Only lets you send emails to one contact at a time

Limited International Capabilities (only has Canada zip codes, and even those are limited, and doe snot have any ability to create a commercial invoice or pro forma)

Overall: Overall satisfied with my experience, but encounter small bugs on a weekly basis and the turn around time to fix them is sometimes extensive. For example it took over a year to get the eDistpatch feature working for Dohrn Transfer, a common LTL carrier.

Vendor Response

by 3PL Systems on September 12, 2018

Hi Alex,

Thank you for your honest feedback. We are glad that your overall experience has been positive. In regards to your concerns, MacroPoint has been integrated within Brokerware for the last 12 + months. Also, you are able to send emails from the system to more than one contact at a time. We will have our support team reach out to you to address these concerns in more detail.
Thank you for your business and we look forward to continuing a mutually beneficial relationship between our two companies.
Sincerely,
3PL Systems Team

My Warp Drive

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -LCR

-Ability to send documents from system by staff or customers

-Historical data easily accessed

-Profitability report

-Time stamped notes

-SAAS in the cloud

Cons: Can't lock down a transaction in a "closed" month.

Overall: We have been with 3PL Systems for roughly a decade, been through 3 or 4 versions with major format changes, some ups and some downs. We are still here because they have proven to have a reliable and useful product that continues to add value to my company every day. With 20 employees pushing over $25M in revenue through their system I know where the holes are in logistics management. I put manual labor in those holes and from my customer's perspective we are top of our game.

3 pl software review

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: support staff is excellent

easy to use, easy to teach new staff members how to use. Ability to use over several service levels.

very transparent for sales people and dispatchers

Cons: Need more access to data IE: past loads carriers and costs. Need staff to be able to see what we moved when we moved it and with what carrier. easier and faster.

Overall: We have been with 3pl a long time 11 years and in the recent years they have really stepped up their game. 3pl needs to stay on the cutting edge. see above statement

Capterra loader

Easily the best TMS for a 3pl/Broker/Shipper

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, support, developers, and overall performance

Cons: Our clients are asking for a mobile app.

Vendor Response

by 3PL Systems on September 12, 2018

Hi Aaron,

Thank you for the awesome review. We value your partnership and love having you as a client. We look forward to your continued success and growth of your business on Brokerware.

Sincerely,
3PL Systems

Great Software!

Sep 11, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The software for the most part is easy to use, makes running a freight brokerage easy overall.

Cons: Non-responsive layout used in UI

Small issues such as (1) quote numbers not being printed on BOLs when using LCR (2) no DMARC support in emails sent

Our experience

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The system is user-friendly and easy to use.

Cons: There are often glitches and slow response times. Often time when system updates are done it creates new issues.