--- title: "BrokerWare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BrokerWare Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/52391/BrokerWare-by-3PL-Systems/" page_type: "product" language: "en" --- # BrokerWare Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BrokerWare ## What is BrokerWare? Transportation management system that provides streamlined processes and efficiency through dispatch, carrier safety and more. ## What is BrokerWare used for? [Logistics](https://www.capterra.com/logistics-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Shipping](https://www.capterra.com/shipping-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BrokerWare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.3plsystems.com&name=BrokerWare) ## BrokerWare Overview Updated August 2026 AI summary BrokerWare is a cloud-based platform for small and midsize businesses seeking document management alongside freight and logistics functions. It covers document capture and storage, order fulfillment, transportation dispatch, and shipment tracking. With API access and tools for accounting integration, inventory, and supplier management, BrokerWare supports companies coordinating freight, logistics, and related back-office operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BrokerWare 4.4 (7) VS. [### ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price Contact vendor Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.5 (922) Value For Money 4.8 (5) Value For Money 4.4 (772) Customer Service 4.7 (7) Customer Service 4.3 (768) ## BrokerWare alternatives [Shippo](https://www.capterra.com/p/146146/Shippo/) [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146146/Shippo/) Highest Rated [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/) [4.8 (1,133)](https://www.capterra.com/p/128334/ShippingEasy/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/128334/ShippingEasy/) [RamBase](https://www.capterra.com/p/149288/RamBase/) [4.5 (4)](https://www.capterra.com/p/149288/RamBase/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149288/RamBase/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) [4.0 (140)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153768/ShipMonk/) ## FAQs about BrokerWare Overview ### What company size and specific industries is BrokerWare built for? BrokerWare is designed for freight brokers in the transportation and logistics sector, especially companies that manage less-than-truckload shipments. It suits brokerages of any size that need support for contact forms, queries, document management, and back-office operations tied to freight brokerage work. Features and Usability ### What are the key features of BrokerWare? BrokerWare offers API access, accounting and accounting integration, plus transportation and logistics tools such as 3PL management, shipment tracking, shipment price calculation, and order management. It also includes document capture and document storage, CRM, customer portal, inventory management, and support for air shipping, ocean shipping, LTL/shared truckload, truckload, and container shipping. Getting Started and Support ### What training and onboarding options does BrokerWare offer? BrokerWare provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training and live online sessions support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does BrokerWare offer? BrokerWare provides 24/7 Live Rep and Chat support. Support quality details are not available from user reviews here, so only the listed contact channels can be confirmed. ## Features AI summary Based on 31,543 Document Management reviews Not all Document Management products cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) BrokerWare includes **Document Storage**. However, it does not offer **Secure Data Storage** or **File Sharing**. **Document Storage** gives teams a central place to keep business files organized and accessible, helping businesses maintain records more efficiently and find important documents faster. 3PL Management Outsource and manage third party logistics Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Air Shipping Ship packages/goods by aircraft API Application programming interface that allows for integration with other systems/databases Bills of Lading Documents issued by a carrier to acknowledge receipt of cargo for shipment BrokerWare 21 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Air Shipping: Ship packages/goods by aircraft - API: Application programming interface that allows for integration with other systems/databases - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Container Shipping: Shipping products/goods in containers - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Portal: A website or login for customers to access information - Delivery Management: Manage order deliveries until they are received by the customers - Document Capture: Scan, move or upload electronic files within the software's repository - Document Storage: Store and organize documents in a centralized system - Fleet Management: Management of commercial motor vehicles for work-related purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Ocean Shipping: Transportation of goods/products over long distances using ship - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck --- Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 4.8 (5) ### Starting price Free trial not available Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(3) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MP Mark P. Logistics Coordinator Transportation/Trucking/Railroad ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 All and all it is a good program to be tendered loads from. Pros Iyt is very easy to be tendered and accept loads. I can also update the load on the app. It is a very easy program to use. Cons At times the application is down and the app won't load. It also has too many options for status updates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW David W. Vice President & Owner Logistics and Supply Chain ### "My Warp Drive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2018 We have been with 3PL Systems for roughly a decade, been through 3 or 4 versions with major format changes, some ups and some downs. We are still here because they have proven to have a reliable and useful product that continues to add value to my company every day. With 20 employees pushing over $25M in revenue through their system I know where the holes are in logistics management. I put manual labor in those holes and from my customer's perspective we are top of our game. Pros \-LCR -Ability to send documents from system by staff or customers -Historical data easily accessed -Profitability report -Time stamped notes -SAAS in the cloud Cons Can't lock down a transaction in a "closed" month. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Dan D. Vice President Logistics and Supply Chain ### "3 pl software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2018 We have been with 3pl a long time 11 years and in the recent years they have really stepped up their game. 3pl needs to stay on the cutting edge. see above statement Pros support staff is excellent easy to use, easy to teach new staff members how to use. Ability to use over several service levels. very transparent for sales people and dispatchers Cons Need more access to data IE: past loads carriers and costs. Need staff to be able to see what we moved when we moved it and with what carrier. easier and faster. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CJ Chris J. Office Assistant Transportation/Trucking/Railroad ### "Great Software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2018 Pros The software for the most part is easy to use, makes running a freight brokerage easy overall. Cons Non-responsive layout used in UI Small issues such as (1) quote numbers not being printed on BOLs when using LCR (2) no DMARC support in emails sent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Ashley N. Customer Service Transportation/Trucking/Railroad ### "Our experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 10, 2018 Pros The system is user-friendly and easy to use. Cons There are often glitches and slow response times. Often time when system updates are done it creates new issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Aaron S. President/Director of Operations Transportation/Trucking/Railroad ### "Easily the best TMS for a 3pl/Broker/Shipper" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2018 Pros Ease of use, support, developers, and overall performance Cons Our clients are asking for a mobile app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2018 Hi Aaron, Thank you for the awesome review. We value your partnership and love having you as a client. We look forward to your continued success and growth of your business on Brokerware. Sincerely, 3PL Systems AH Alex H. Logistics Associate Logistics and Supply Chain ### "Helpful, but needs more updates" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 7, 2018 Overall satisfied with my experience, but encounter small bugs on a weekly basis and the turn around time to fix them is sometimes extensive. For example it took over a year to get the eDistpatch feature working for Dohrn Transfer, a common LTL carrier. Pros Easy to use The XML connectivity/ability with LTL carriers Automatically creates documents (BOLs, Dispatch, Quotes) Cons Limited Truckload capabilities (does not allow counter offers or a time limit for quoting, also does not have MacroPoint tracking capabilities) Only lets you send emails to one contact at a time Limited International Capabilities (only has Canada zip codes, and even those are limited, and doe snot have any ability to create a commercial invoice or pro forma) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 12, 2018 Hi Alex, Thank you for your honest feedback. We are glad that your overall experience has been positive. In regards to your concerns, MacroPoint has been integrated within Brokerware for the last 12 + months. Also, you are able to send emails from the system to more than one contact at a time. We will have our support team reach out to you to address these concerns in more detail. Thank you for your business and we look forward to continuing a mutually beneficial relationship between our two companies. Sincerely, 3PL Systems Team [View all Reviews](https://www.capterra.com/p/52391/BrokerWare-by-3PL-Systems/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.