# BrokerWare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BrokerWare the right Document Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/52391/BrokerWare-by-3PL-Systems/reviews --- BrokerWare 4.4 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BrokerWare Ease of use 4.4 Customer Service 4.7 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aaron S. President/Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easily the best TMS for a 3pl/Broker/Shipper" September 7, 2018 5.0 Pros Ease of use, support, developers, and overall performance Cons Our clients are asking for a mobile app. Review Source Response from 3PL Systems September 12, 2018 Hi Aaron, Thank you for the awesome review. We value your partnership and love having you as a client. We look forward to your continued success and growth of your business on Brokerware. Sincerely, 3PL Systems DW David W. Vice President & Owner Logistics and Supply Chain Used the software for: 2+ years ### "My Warp Drive" September 11, 2018 4.0 We have been with 3PL Systems for roughly a decade, been through 3 or 4 versions with major format changes, some ups and some downs. We are still here because they have proven to have a reliable and useful product that continues to add value to my company every day. With 20 employees pushing over $25M in revenue through their system I know where the holes are in logistics management. I put manual labor in those holes and from my customer's perspective we are top of our game. Pros \-LCR -Ability to send documents from system by staff or customers -Historical data easily accessed -Profitability report -Time stamped notes -SAAS in the cloud Cons Can't lock down a transaction in a "closed" month. Review Source AH Alex H. Logistics Associate Logistics and Supply Chain Used the software for: 1-2 years ### "Helpful, but needs more updates" September 7, 2018 4.0 Overall satisfied with my experience, but encounter small bugs on a weekly basis and the turn around time to fix them is sometimes extensive. For example it took over a year to get the eDistpatch feature working for Dohrn Transfer, a common LTL carrier. Pros Easy to use The XML connectivity/ability with LTL carriers Automatically creates documents (BOLs, Dispatch, Quotes) Cons Limited Truckload capabilities (does not allow counter offers or a time limit for quoting, also does not have MacroPoint tracking capabilities) Only lets you send emails to one contact at a time Limited International Capabilities (only has Canada zip codes, and even those are limited, and doe snot have any ability to create a commercial invoice or pro forma) Review Source Response from 3PL Systems September 12, 2018 Hi Alex, Thank you for your honest feedback. We are glad that your overall experience has been positive. In regards to your concerns, MacroPoint has been integrated within Brokerware for the last 12 + months. Also, you are able to send emails from the system to more than one contact at a time. We will have our support team reach out to you to address these concerns in more detail. Thank you for your business and we look forward to continuing a mutually beneficial relationship between our two companies. Sincerely, 3PL Systems Team DD Dan D. Vice President Logistics and Supply Chain Used the software for: 2+ years ### "3 pl software review" September 11, 2018 5.0 We have been with 3pl a long time 11 years and in the recent years they have really stepped up their game. 3pl needs to stay on the cutting edge. see above statement Pros support staff is excellent easy to use, easy to teach new staff members how to use. Ability to use over several service levels. very transparent for sales people and dispatchers Cons Need more access to data IE: past loads carriers and costs. Need staff to be able to see what we moved when we moved it and with what carrier. easier and faster. Review Source CJ Chris J. Office Assistant Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Software!" September 11, 2018 4.0 Pros The software for the most part is easy to use, makes running a freight brokerage easy overall. Cons Non-responsive layout used in UI Small issues such as (1) quote numbers not being printed on BOLs when using LCR (2) no DMARC support in emails sent Review Source MP Mark P. Logistics Coordinator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great Software" September 10, 2019 5.0 All and all it is a good program to be tendered loads from. Pros Iyt is very easy to be tendered and accept loads. I can also update the load on the app. It is a very easy program to use. Cons At times the application is down and the app won't load. It also has too many options for status updates. Review Source AN Ashley N. Customer Service Transportation/Trucking/Railroad Used the software for: 2+ years ### "Our experience" September 10, 2018 4.0 Pros The system is user-friendly and easy to use. Cons There are often glitches and slow response times. Often time when system updates are done it creates new issues. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.