# Alfresco Digital Business Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Alfresco Digital Business Platform the right Enterprise Content Management solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/52548/Alfresco-One/reviews --- Alfresco Digital Business Platform 4.1 (23) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Alfresco Digital Business Platform Ease of use 3.6 Customer Service 3.6 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use vikram S. Associate Information Technology and Services Used the software for: 2+ years ### "best Content Management solution" February 19, 2023 5.0 Alfresco is best end to end document management solution. All data for document can we accessed using noderef and service registry method. Upgrading version ,applying patch all we can do very easily . Alfreso provide solr as search engine which is very fast. Alfresco all expose all it's feature as rest end point and anyone can use it. we can easily provide to folder level permission in it Pros Alfresco is best content management solution. It allows us to define own metadata for document ,versioning, retention policy and workflow management . It provide end to end solution for documents. Alfresco provide full text search ,noderef search and lucene query search. alfresco provide user and role management feature also. Cons No issue found yet , working as expected. Review Source JE JOSE E. Systems Administrator Government Administration Used the software for: 1-2 years ### "A Serious platform to manage the documents lifecycle" June 24, 2021 5.0 Great option for document management, all web based and with the confidence of have your info safe. Pros In the first place for being Open Source, The information security and integrity, the access control to access each document and the way it keeps track of every changes. Cons Still requires programming to implement specific functions and the learning curve that is not as short as one could desire. Reason for choosing Alfresco Digital Business Platform I consider Alfresco more capable to manage Workflows than Nuxeo Review Source Juan J. M. CEO Computer Software Used the software for: Less than 6 months ### "Very powerful document manager, extremely difficult to customize for real-life workflows." June 8, 2021 3.0 We started using Alfresco as a document manager. And in that sense, we liked it a lot. But when we wanted to also use its workflow and BPM capabilities we encountered tremendous difficulties, so we finally abandoned the project. Pros The document manager is really powerful, flexible, scalable, and robust. It supports different use cases and meets most of the static document management needs (documents that do not flow through the organization). Cons Workflow and business process management functionalities are really complex to configure for complex real-life processes. This makes it very costly to build a complete solution (in time and money). But more importantly, it is very difficult to maintain the application, every change is complex, time-consuming, and generates instability in the configured workflow. Reason for choosing Alfresco Digital Business Platform We needed to get out of Lotus Notes exclusively because of its technological obsolescence since functionally it was still spectacular. Review Source CC Chris C. CTO Computer Networking Used the software for: 2+ years ### "Industrial strength document management system with records , workflow, and custom modules" February 18, 2017 5.0 Alfresco One is probably the biggest and best document management applications available. Records management is a huge plus. This app can and does replace entire warehouses of file cabinets and does it better than any paper solution could because you are able to have Alfresco search at the speed of light through the documents in your system to find what you're looking for, imagine being able to google a room full of file cabinets. The workflows are another thing, and the tagging. You can build your own modules which carry out actions on incoming and outgoing documents. Some really seriously successful companies and organizations are using Alfresco One as a key piece of their winning formula. Pros Alfresco One can handle pretty much any job you throw at it. Built on java, it's industrial strength, and there's no end to the number of programmers available to develop custom modules for your specific needs. Government departments use Alfresco One. NASA uses Alfresco One. Some of the biggest names and most successful people in the world use Alfresco One at their company or organization. Soundly beats Microsoft Sharepoint, another document system, in terms of all technical achievement, openness, transparency, auditing, and overall quality. Cons The license fee can be costly if you're an upstart new small business with no or low funding. For this reason there's the free version, Alfresco Community Edition. Built on java means you might pay a bit more for helpers to build for it, however, if Alfresco fits your needs, you probably won't mind. The Alfresco Community Edition forums are not maybe as active as other software's forums, probably because the number of people actually reaching the point of greatness in their lives and their careers where they are actually able to go paperless either on their own or with their organization's documents, is relatively fewer, than the billions of people whose documents are still on paper, and still impossible to search through, and still disorganized. Review Source Armando I. Network Manager Computer Software Used the software for: 1-2 years ### "Document Management Tool and Collaboration Enterprise Software" December 10, 2021 5.0 My Documentary Management Processes were satisfied. Creation of PDF, Digital signature, Sending of documents to users of the system. Viewing the PDF online. Ensure the regulatory compliance of my company by classifying the documents. Pros The most remarkable thing about Alfresco ECM is the unification of tools, the design and structure of tools that allow the design and fulfillment of the rules of documentary processes and business collaboration. Alfresco is a complex and wide-ranging tool in the Document Management and Collaboration segments. Cons What could improve is the ease of use in the overall communication tool. Currently a mediun user is required to operate the system and thus achieve a correct document flow. Sometimes Cmis interaction could be a problem, most cmis programs have some dificult to connect like cmisSync. Review Source VR Verified Reviewer Website Developer, Graphic Artist & Social Media Manager Used the software for: 2+ years ### "Great CMS for SMBs" May 11, 2018 4.0 Pros I like the customization features, the work flow options, and it's compatibility with many file types. It makes searching for documents a breeze and keeping your content well organised in varying Projects/Sites. I particularly like the Dashboard setting on each site, that allows you to customize your overview of that project, giving visual to members, who is working on what files, and a live browser frame to keep you in the loop if your project is website based. Cons The interface could use some work, I find the usability takes some time to get into in order to unlock all the features and functionality available to you. The documentation is a useful assistant in getting around the software. Review Source VR Verified Reviewer IoT Ecosystem Director Consumer Electronics Used the software for: 1-2 years ### "Rigid, outdated document management and content sharing platform" February 5, 2020 2.0 We used Alfresco as the company's main document management and sharing tool for several years. It was adequate but constraining, and over time the feature differential with more advanced tools became increasingly evident. Pros Good flexibility in adding coworkers alongside external guests to document repositories. Good security measures on stored files. Not many redeeming features beyond this. Cons Poor interface, with no OS integrations (only web interface), no drag & drop, counter-intuitive control placement, key features nestled deep into menus. Review Source VR Verified Reviewer Online Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy for sharing files securely" March 18, 2019 5.0 Generally good for storing, organizing and securing files. It's just a little tricky when you want to actually work in files. Pros It's a great system for organizing files in a secure way - access control is excellent. It's easy for version control too. Cons What I don't like is that you can't have two people editing a document at the same time. We have some sensitive reporting stored there, but it makes it hard if two of us want to work in it at the same time. Review Source VR Verified Reviewer Chief Information Officer and Chief Technology Officer Hospital & Health Care Used the software for: 6-12 months ### "Alfresco is a strong ECM platform" April 25, 2019 4.0 Overall experience for the users has been exceptional. The system performs well and is a very reliable platform for our ECM. Pros The team collaboration and shared file features. Cons Limiting the deployment model to just docker made initial deployment difficult. Review Source VR Verified Reviewer Head of Editorial Department Higher Education Used the software for: 6-12 months ### "really restrictive software for external collaborators" October 31, 2019 2.0 I am a user logged into another business with the goal of delivering files to them and I've found it to be really not end user friendly. Pros It can make your life easier as it does not demand special software to be installed on your terminal, just a web browser is enough. Cons Depending on your permissions the software won't let you do simple things, like delete or move or copy files you uploaded by mistake in an incorrect folder. It won't let you know of the progress of your uploads or let you know when they are done, a really big problem for big files. Review Source JAM Jorge Andres M. Jefe de documentación Pharmaceuticals Used the software for: 1-2 years ### "Software de gestión de archivos eficaz" May 5, 2023 5.0 Es muy exequible y util, al momento de controlar y generar tareas documentales Pros Su manera de organizar y controlar la documentación Cons Sus limitaciones en acceso, todo lo demás es excelente Review Source DB David B. Computer systems administor Used the software for: 1-2 years ### "Works great for lots of users" February 15, 2018 4.0 great group site Pros easy to build work flows and group projects. Can build custom sites for groups. Has a good admin section. can easily add users and make groups. Lots of features. Cons Can take a while to setup, hard to customize when out a lot of work and searching forums. with the api was a bit better Review Source CC Chris C. Aeronautical Information Services Officer Aviation & Aerospace Used the software for: 1-2 years ### "Very nice software" May 28, 2018 5.0 Help me store my documents in one place and also helped me to attach documents and pictures to Openmaint property management solution. Pros The software displays Good picture quality and it is easy to use and it connects to my favorite database software Postgresql. More over it is open source, that give everyone opportunity to test it and see what stoof it is made of. I really appreciate Alfresco for developing such a good thing. Cons I really like this software but the only thing I found a bit difficult was the installation especially to install it to work with an existing Postgresql. There is no much information on how to do that but I found one after much search in the internet Review Source VR Verified Reviewer Analista QA Used the software for: 6-12 months ### "Perfect for content management" July 27, 2018 5.0 Pros It is a great tool for content management, you have metadata approval flows and anything related to this subject Cons The integration with other platforms is not that easy and could definitely be improved, other than that is fine Review Source RR Ravikiran R. Architect Used the software for: 1-2 years ### "One of the best Enterprise Content Management systems in the market" March 14, 2018 5.0 Best ECM for SMB enterprises with very less investment Pros Easy to install and configure by just following the documentation Good search support for full text. Architecture supports cloud for deployment. Cons Plugin development is easy as it is explained in the document. Resource availability for developing plugins not available in the market Review Source PR Pablo R. Gerente Comercial Information Technology and Services Used the software for: 1-2 years ### "Alfresco Revie" October 25, 2022 5.0 Pros Um ótimo gerenciador de conteúdo empresarial e que agrega muito no nosso dia a dia Cons Creio que apenas é um pouco complicado para implementar novas funções Review Source CJD Carlos J. D. IT Operations Used the software for: 2+ years ### "A stable file management tool" April 4, 2018 4.0 Pros The customization you can give to all your file management structure, the user different levels of security access you can define, and the stability of its platform Cons Performance is affected when managing large size files, you may want to make periodical back ups to prevent this problem Review Source Carlos R. Head of Industrial Metrology Lab Used the software for: Less than 6 months ### "If you need a repository of document for you company, this sotfware will be useful for you." March 12, 2018 4.0 Pros Have free version, work fine for large number of users. Is a good way for centralize documents manage (for exemple, quality system) Cons Free version only permit associate an user for administrator, if this person abandon your user, you lost yours documents. will present compatibility problems on depend of Java version an browsers. Review Source SM Saymon M. Analista de Software Information Technology and Services Used the software for: 6-12 months ### "Utilização do Alfresco" October 17, 2022 5.0 Pros Sua versão gratuita é uma solução muito incrível e que atende muito bem as empresas Cons Existe uma leve dificuldade em implementar a solução gratuita Review Source CM Christine M. Web Content Editor and Analyst Hospital & Health Care Used the software for: 1-2 years ### "null" April 14, 2016 1.0 Review Source RR Ravikiran R. Architect Research Used the software for: 6-12 months ### "Good CMS and supports extensible. " August 9, 2017 4.0 Good Content and document management. Pros We can add our own work flows. It support good search on the documents. Good versioning capabilities. Support many document types Cons It is browser compatibility issues There are some problem when uploading large files. It would be good if they add more APIs to integrate Review Source MT Marco T. Used the software for: ### "Alfresco test" December 8, 2016 3.0 We use previous version of alfresco and we have a good performance iin our product, now i am reviewing Alfresco One and there are many good features that can be used in new projects. Review Source DL Dana L. Research Assistant Research Used the software for: 6-12 months ### "Alfresco" January 12, 2019 4.0 Pros I like that is used as an online source document library. Everything is in one place and you can upload new versions of documents. Cons It's harder to assign users and also a little more challenging to upload new versions, although it is doable. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.