--- title: "HotSchedules Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HotSchedules Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more." source_url: "https://www.capterra.com/p/52611/HotSchedules/" page_type: "product" language: "en" --- # HotSchedules Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HotSchedules ## What is HotSchedules? HotSchedules is the #1-rated workforce management platform built for restaurants. With HotSchedules, you hire, schedule, and pay your team…al l from one integrated platform. Restaurant operators are up against high turnover, complex labor laws, manager overload, and disconnected systems — all while trying to protect profits. HotSchedules solves this by bringing together everything from hiring and onboarding to scheduling and payroll into one simple platform built for restaurants. You can hire faster, schedule smarter, pay accurately, stay compliant, and improve sales — all while giving staff, managers, and guests a better experience. ## What is HotSchedules used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Top alternative Featured Overall rating Based on 467 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Pros & cons Tailored for restaurant scheduling Streamlined staff coordination Frequent technical glitches ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HotSchedules?[Manage this product listing](https://www.g2.com/products/hotschedules/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HotSchedules 4.4 (467) VS. [4.6 (5,316)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (464) Ease Of Use 4.7 (4,216) Value For Money 4.1 (348) Value For Money 4.5 (2,971) Customer Service 4.2 (360) Customer Service 4.6 (2,659) ## HotSchedules alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (3,041)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/52611/HotSchedules/alternatives/) ## FAQs about HotSchedules Overview ### What problems does HotSchedules solve? HotSchedules solves chaotic restaurant and hospitality scheduling by replacing paper rosters, phone calls, and scattered texts with real-time schedules, shift swaps, time-off requests, and team messaging. Restaurant managers, shift leads, and hourly staff benefit most by reducing no-shows, overtime surprises, labor overages, and confusion about who is working when. Answer based on 228 reviews Overview ### Which roles and teams benefit most from HotSchedules? HotSchedules is most used by restaurant managers, general managers, owners, and operations leaders who need to build schedules, manage labor, and maintain staffing coverage across shifts. Front-of-house teams such as servers, bartenders, and service managers benefit from mobile schedule access, shift swaps, and faster communication about availability and daily changes. Answer based on 427 reviews Overview ### What company size and industries is HotSchedules built for? HotSchedules is built for small hospitality businesses, with 65% of reviewers from small companies and Food & Beverages leading at 33%. It also serves Restaurants at 30%, Hospitality at 10%, plus midsize businesses at 18% and enterprises at 16%, aligning with workforce management needs across hospitality operations. Answer based on 462 reviews Features and Usability ### What are the key features of HotSchedules? HotSchedules includes core workforce tools like employee scheduling, shift management, time off requests, and team messaging. Its differentiating features center on shift swapping with manager approval, real-time schedule alerts through the mobile app, and labor cost forecasting with POS integration for sales and labor reporting. Answer based on 294 reviews Integrations ### Which third-party tools and platforms does HotSchedules integrate with? HotSchedules integrates with 10 third-party tools, including Toast POS and Paychex from reviewer mentions, plus catalog-listed restaurant and POS platforms such as Aloha EPOS, Focus POS, PAR POS, Revel Systems, SpotOn, and Squirrel POS. These integrations center on payroll, scheduling access, and restaurant point-of-sale operations. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on HotSchedules? HotSchedules offers in-person training, live online sessions, webinars, videos, and documentation, which gives teams several ways to learn. Hourly staff and managers familiar with restaurant scheduling often onboard quickly, while new admins and nontechnical users may need more time because the system can feel complex at first and updates can require relearning. Answer based on 34 reviews Getting Started and Support ### What customer support options does HotSchedules offer, and how do users rate the experience? HotSchedules offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users describe support as knowledgeable and helpful when reached, with some quick resolutions, but many report slow replies, difficulty getting callbacks, ticket handoffs, and frustrating billing or cancellation issues. Answer based on 39 reviews Security ### How does HotSchedules handle data security and access control? HotSchedules uses password-protected accounts, frequent logouts, shift reminders, and permission controls that limit schedule visibility unless access is granted. It also stores employee contact details and supports secure accountability for shifts. Some users find the security measures excessive, citing repeated password prompts, blocked accounts, quick timeouts, and a cumbersome password reset process. Answer based on 10 reviews Scheduling ### How well does HotSchedules handle employee scheduling? HotSchedules makes employee scheduling faster and easier for restaurants, hotels, and retail teams. It shows labor costs and overtime warnings while managers build schedules, supports shift swaps, time-off requests, and mobile access, and often replaces spreadsheet-based scheduling, though some businesses mention setup limits or extra integration steps. Answer based on 294 reviews ## Pros and Cons Tailored for restaurant scheduling 94% positive reviews out of 49 Most users report restaurant use simplifies shift management, saves time, and supports frequent schedule changes. Frequent technical glitches 63% negative reviews out of 49 Most users report bugs and issues cause slow loading, app crashes, login problems, and unreliable real-time updates. Streamlined staff coordination 92% positive reviews out of 40 Most reviewers indicate staff management is easier, with improved accountability, communication, and organization for large teams. Efficient scheduling communication tools 93% positive reviews out of 30 Most reviewers describe schedule communication as streamlined, enabling instant updates, shift swaps, and clear staff messaging. ## Features AI summary Based on 4,466 Workforce Management reviews Capterra data shows that buyers of Workforce Management software rank the following features as their top priorities: - **Employee Scheduling** (**58%** of reviewers rated this feature as critical) - **Clock In/Out** (**60%**) - **Timesheet Management** (**53%**) HotSchedules supports all three of the features reviewers consider most important: **Employee Scheduling**, **Clock In/Out**, and **Timesheet Management**. Together, these capabilities help businesses plan shifts, track attendance accurately, and manage employee hours more efficiently, allowing teams to maintain coverage, reduce timekeeping errors, and keep payroll processes on track. Employee Scheduling 4.8 (21) 90.48% of 21 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Timesheet Management 4.6 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 3.9 (31) 67.74% of 31 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payroll Management 4.2 (19) 42.11% of 19 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Reporting/Analytics 4.5 (24) 25.00% of 24 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Employee Database 4.6 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository HotSchedules 88 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For PEO/ASO: Designed for professional employer organizations or administrative services organizations. - Forecasting: Form predictions based on past and present data/trends - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Inventory Management: Track and manage inventory levels to maintain proper supply - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.3 (462) 4.3 Based on 462 reviews ## Pricing Value for money 4.1 (348) ### Starting price Free trial not available Value for money 4.1 (348) 4.1 Based on 348 reviews ## Integrations [ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[ Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[ Genius](https://www.capterra.com/p/195074/Genius/)[ Aloha EPOS](https://www.capterra.com/p/178748/Aloha/)[ Ottimate](https://www.capterra.com/p/148741/Plate-IQ/)[ Restaurant Manager by Action Systems](https://www.capterra.com/p/2303/Restaurant-Manager/)[ Ordyx](https://www.capterra.com/p/119838/Ordyx/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (360) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (360) 4.2 Based on 360 reviews ## User reviews Overall rating 4.4 Based on 467 reviews Filter by rating 5(261) 4(151) 3(40) 2(6) 1(9) Mentioned topic Sorted by most recent LM Leanna M. Executive Operator, CPO Restaurants ### "Fantastic budgeting and labor tools!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 23, 2026 Overall, after opening 20+ restaurants using HotSchedules and its integrated products, I’ve had a generally positive experience, although it can be hit or miss at times. The budgeting and labor tools are especially valuable and have become an important part of how we manage our restaurants. Integrations have probably been the biggest challenge—sometimes it isn’t completely clear what works together, how it works, or where an issue originates. To be fair, some of that also comes down to our POS provider. Support has improved noticeably recently, which has been great to see. Better documentation and clarity around integrations would take an already valuable operational tool to the next level. Pros HotSchedules is a fantastic tool for budgeting and labor management. I’ve used the platform extensively while opening more than 20 restaurants, and having scheduling, labor, and budgeting connected gives our operators much better visibility into their business. When everything is working as intended, it’s an extremely useful operational tool. Support can also be fantastic, and I’ve noticed a definite uptick recently in both responsiveness and the overall quality of support. Cons My experience has been somewhat hit or miss, particularly when it comes to integrations. It isn’t always clear what integrates, exactly how it works, or where an issue is coming from when multiple systems are involved. Some of that is also dependent on our POS provider, so it’s not entirely on HotSchedules, but I’d love to see more transparency and documentation around integration capabilities and troubleshooting. Alternatives considered [Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Reasons for choosing HotSchedules Integration and Industry Reputation were a big reason to choose HotSchedules Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stephan M. Director of Restaurant Systems and Optimization Restaurants ### "Hot Schedules delivers on digital scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 21, 2026 Overall, we have had a positive experience with the platform. At it's core it does exactly what you want with being able to write, publish, and manage a digital schedule. As you get deeper in the details with forecasting, optimizing schedules, and enterprise level oversite to KPIs, you get out of it what you put in. Pros It is fairly easy for staff to use. Their longevity in the business makes it fairly certain that new employees have used it in their past. Cons This is more on the admin side it can be complicated to make sure all above store users have access to all teh services they need or could benefit from. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brian J. Senior Director of Technology Restaurants ### "Senior Director of Technology " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 19, 2026 Having been a partner of HS for over a decade, HS has been a integral part of our business. We have had a great overall experience with them. Pros Ease of use for both management and staff. HS has allowed our teams to ensure we are properly scheduled while having an understanding of what impact that schedule will have financially. Cons While there are many great features and we do believe that HS is the industry standard, that is reflected in the price. Alternatives considered [Restaurant365](https://www.capterra.com/p/139768/Restaurant365/) Reasons for choosing HotSchedules We believe that HS still offers a premium product and has a better end user experience for our team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OC Oscar C. Planning and Special Projects Director Restaurants ### "Good Tool for Forecasting and Labor Planning" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 September 16, 2026 Overall, our experience with HotSchedules has been very positive. The forecasting and labor planning tools have helped us create a more consistent, data-driven scheduling process and maximize labor resources across our restaurants. The main opportunity for improvement is giving company administrators more control to resolve common issues without relying so much on support. Pros The forecasting and labor planning capabilities are the strongest features for us. The forecasts have been consistently accurate, which gives our managers confidence when building schedules and helps us maximize labor resources while still meeting the operational needs of each restaurant. Cons The main area for improvement is administrative control. Many issues still require opening a support ticket with Fourth, even when they are relatively simple. I also think some troubleshooting instructions could be more user-friendly for restaurant employees. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Elizabeth M. Payroll Assistant Food & Beverages ### "HotSchedules: Reporting and Schedules Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2026 HotSchedules has made reporting and payroll a breeze. I can quickly identify shift inaccuracies and ensure that they are fixed prior to payrolls being locked. Pros HotSchedules is incredibly user friendly. The system makes scheduling, reporting, and editing a quick and easy process. Customer support is quick to act and Moe Lapaz, our Customer Success Manager, is always following up to make sure that any issue is resolved. Cons There is nothing about HotSchedules that I dislike. There are no complaints here. It is a great system to use. Switched from [NCR-Software](https://www.capterra.com/p/10009086/NCR-Software/) We switched because Menulink was outdated and antiquated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alejandra L. Admin Support Restaurants ### "A good option for covering the basics across multiple locations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 3, 2026 HotSchedules has proven adaptable for our business needs. It has useful tracking measures and team members appear to pick it up quickly. Pros It's useful for locations where employees work multiple roles and must be on multiple schedules. The tracking function for certifications is also helpful. The ability to designate minor team members and track their school schedules is also useful for compliance. Cons Our location has an integrated system so we must wait 24-48 hours for our new hires to populate on HS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mallory T. Executive chef Food & Beverages ### "Hot schedules, how I love thee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 I miss working with it and I usually don’t say that about software but it really made scheduling so much easier. We have another schedule app now and if someone didn’t download they all they won’t get told their schedule. Hot schedules will email and text to anyone Pros Hot schedules will adjust your labor as you schedule people, so if employee a is close to overtime and you schedule them you will know instantly if they hit it and by how much time. Cons Nothing, my current job doesn’t use hot schedules and I miss it so much. Now I am stuck doing an excel sheet schedule and the forwarding it to an admin to enter it into two systems. Alternatives considered [Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Reasons for choosing HotSchedules It’s ease of use and the alerts it gives to employees Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Leahya W. Assistant Manager Food & Beverages ### "The Features Set HotSchedules Apart" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 9, 2026 Pros The best part about HotSchedules is the ability to block out certain dates from being requested off by employees. Most scheduling software does not have this feature. Cons The inventory feature of HotSchedules can be finicky on devices outside of a computer, meaning you have a hard time entering data unless you record it and take it back to a computer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NW Nathaniel W. Chef Food & Beverages ### "Chef made a way" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2026 All in all, I can say how schedule is very efficient fast and reliable when it came to my schedule and my time off request and a lot of other things Pros High schedule works across multiple companies, so those multiple companies tie in together when it comes to the website so it makes things super efficient Cons The only downside to hot schedules is that once employment is ceased. The immediate deconstruction of your account is kind of scary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User VP of Finance Hospitality ### "Great tool for scheduling and communicating with teams!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 19, 2025 Overall we've had a great experience with HS. It helps our management team control labor and communicate with all staff members. Pros Easy to use system that is widely used in the industry so most managers have experience with it. Onboarding is a quick process. Cons The integration with Point of Sales system is tricky and time consuming. The forecasting models are static. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/52611/HotSchedules/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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