# ScriptSure Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ScriptSure Software - reviews, pricing plans, popular comparisons to other e-Prescribing products and more.

Source: https://www.capterra.com/p/52615/ScriptSure

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# 

 ScriptSure Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ScriptSure

## What is ScriptSure?

ScriptSure Cloud ERX is web-based electronic prescribing ranked #1. We have won the Surescripts network White Coat Award for most accurate prescriptions and also for E-Prescribing Innovation (13-time White Coat Award winner). ScriptSure includes complete drug database, full Surescripts network connectivity to all network pharmacies, Electronic Prescribing of Controlled Substances (EPCS), web-based access, compound medication ordering, order set prescribing and much more.

## What is ScriptSure used for?

[e-Prescribing](https://www.capterra.com/eprescribing-software/)[Dermatology](https://www.capterra.com/dermatology-software/)[Plastic Surgery](https://www.capterra.com/plastic-surgery-software/)

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Starting price

$35

Per User, Per Month

Free trial  
not available

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## ScriptSure alternatives

Highest Rated

[4.7 (142)](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/reviews/)

Starting price

$30.00

Per User, Per Month

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

[4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

Starting price

$25.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/52615/ScriptSure/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Digitally sign online documents

E-Prescribing

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Healthcare Compliance

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Compliant with healthcare rules and regulations around the world

HIPAA Compliant

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

EPCS Compliant

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration)

Medication History

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access to patient medication history data

ScriptSure 32 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

Digitally sign online documents

Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration)

Determine clinically appropriate and cost-effective medications and therapies for patients

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Communicate using messages within the system

Access the system via a mobile application

Manage and support multiple locations

Allows medical providers and/or customers to request previously filled prescriptions online

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Enables medical providers and/or patients to electronically cancel prescriptions

Enables medical providers and/or patients to electronically renew existing prescriptions

Real-time pricing data for products, services, etc.

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Reminders sent via SMS/text message

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

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Features

4.3 (24)

4.3

Based on 24 reviews

## Pricing

Value for money

4.9 (17)

Basic

$35.00

Per User,Per Month

Value for money

4.9 (17)

4.9

Based on 17 reviews

## Integrations

[

ID.me](https://www.capterra.com/p/201087/ID-me/)

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (25)

4.4

Based on 25 reviews

## User reviews

Overall rating

4.6

Based on 29 reviews

Filter by rating

5(20)

4(6)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SC

Steve C.

Nurse Practitioner

Health, Wellness and Fitness

### "Very good for prescribers!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2024

I’ve used a number of prescribing platforms, and ScriptSure is the easiest and most intuitive. Alerts are appropriate, and provide useful details about the potential interaction 2FA is fast and simple using an Authenticator app.

Pros

This software has a clean interface, is easy to use, and is very fast

Cons

Nothing stands out. I haven’t had any problems with it over the last year I’ve been using it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jamie E.

MD

Medical Practice

### "New user account "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2024

Great experience thus far. Easy set up great customer service

Pros

User friendly application across all devices . Set up was simple and all pharmacies available.

Cons

Nothing so far. I have only been using the product a short time

Alternatives considered

[Dr. First](https://www.capterra.com/p/119759/Rcopia/)

Reasons for choosing ScriptSure

Ease of use along with customer support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mike S.

Vice President of Operations

Pharmaceuticals

### "ScriptSure- The best of the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2023

They are very professional and we are happy with the value they bring to us and our customers. They are part of our arsenal when bringing on new business!

Pros

Integration with multiple accounts in a short period of time was handled efficiently and with very little if any impact to the healthcare teams.

Cons

They always handle our customers concerns. If I had to say one thing. Billing is not always on time.

Alternatives considered

[Hospice Tools](https://www.capterra.com/p/188024/Hospice-Tools/)

[RXNT](https://www.capterra.com/p/110018/rxnt/)

Reasons for choosing ScriptSure

Ease of use and feedback from accounts that had used other products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mustafa K.

.Physician and President

Medical Practice

### "Scriptsure "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 21, 2023

Excellent

Pros

Easy of use and easy acccess. Nicely integrates

Cons

Signing on in 2 steps and some of the choices in med available

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Emily L.

Executive Director

Hospital & Health Care

### "Executive Director "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 21, 2023

Pros

Ease of use and ability to add users into the system.

Cons

Not having a mobile application makes it challenging

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jennifer H.

Director of Palliative Care

Hospital & Health Care

### "Great system w/ great support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2023

We have utilized Scriptsure for the last 5+ years and have been very pleased with the service, the ease of the system and the great support we receive from Adam.

Pros

Scriptsure is very easy & user friendly to utilize. The workflow is nice.

Cons

providers used to get a text when a script was needing to be signed and that no longer happens

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Physician

Health, Wellness and Fitness

### "Easy to use E-prescribing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2023

Pros

ScriptSure is easy to use, intuitive and has performed flawlessly

Cons

Set up can be kind of a bear. It is certainly understandable given that it needs to verify prescribing information but it definitely took me a couple of hours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Priya H.

CEO

Health, Wellness and Fitness

### "Rude support staff"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 16, 2023

I am sure the product could be better but the rudeness of the support staff makes it not worth it. Unforatunely this system partnered with teh EHR I am using but we are considering other options after the belittling emails. You get what you pay for I guess with cheaper EHR systems you get rude and inefficient support teams

Pros

Script sure is low cost considering the EHR systems available

Cons

The staff and support are very rude especially via email. If you need support they spend extnesive time arguing and belittling customers for simple matters. Rather than hellping provide a solution when my practice had an inquiry they sent me 4+ emails such as "I hope this message finds you well. I wanted to bring to your attention that I have received additional emails regarding the matter we previously discussed, despite mentioning that the issue was resolved and asking a specific question. I would appreciate it if you could clarify the reason for the ongoing emails, as it is causing some confusion. Additionally, I kindly request that you refrain from sending me any further communications that are not related to my inquiries. Thank you for your attention to this matter" rude and argumenative in all emails made this a very unpleasant experience. You get what you pay for I guess with cheaper EHR systems you get rude and inefficient support teams

Switched from

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)

Made this switch with hopes a high quality EHR system but the lack of quality support does not meet my needs.

Reasons for choosing ScriptSure

It was only option with an EHR system for their "beta" testing will not recommend I was told We can enable eRx for your account if you don’t mind giving us feedback about the process:)Do not recommend this company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WL

william l.

Physician Owner

Health, Wellness and Fitness

### "Difficulty transitioning"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 13, 2020

Pros

Once in place, works quite well. Functional

Cons

Difficulty transitioning, in this case to e-prescribing. Delays in getting help, then inability to get program functional throughout this Monday -- and we'll see how much longer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 24, 2020

We are sorry to hear that your upgrade was difficult to the ERX from printing prescriptions. If you ever need assistance of any kind support is available by phone or email at anytime (24/7). You can contact 866-755-1500 x2 or email support@dawsystems.com

AB

Alyson B.

dentist

Health, Wellness and Fitness

### "ScriptSure for Dental Office"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2019

Works well, any issues are VERY quickly resolved

Pros

Awesome, live, human, AMERICAN, customer support

Cons

I cannot think of anything at this time.

Switched from

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

Cost

Reasons for choosing ScriptSure

Combination real support, cost and ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/52615/ScriptSure/reviews/)

Popular comparisons

[Dr. First vs ScriptSure](https://www.capterra.com/compare/52615-119759/ScriptSure-vs-Rcopia) 

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