--- title: "ScriptSure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ScriptSure Software - reviews, pricing plans, popular comparisons to other e-Prescribing products and more." source_url: "https://www.capterra.com/p/52615/ScriptSure/" page_type: "product" language: "en" --- # ScriptSure Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ScriptSure ## What is ScriptSure? ScriptSure Cloud ERX is web-based electronic prescribing ranked #1. We have won the Surescripts network White Coat Award for most accurate prescriptions and also for E-Prescribing Innovation (13-time White Coat Award winner). ScriptSure includes complete drug database, full Surescripts network connectivity to all network pharmacies, Electronic Prescribing of Controlled Substances (EPCS), web-based access, compound medication ordering, order set prescribing and much more. ## What is ScriptSure used for? [e-Prescribing](https://www.capterra.com/eprescribing-software/)[Dermatology](https://www.capterra.com/dermatology-software/)[Plastic Surgery](https://www.capterra.com/plastic-surgery-software/) Overall rating Based on 29 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $35 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ScriptSure alternatives Highest Rated [4.7 (143)](https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [3.9 (1,382)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/52615/ScriptSure/alternatives/) ## FAQs about ScriptSure Overview ### Which roles and teams benefit most from ScriptSure? ScriptSure is most used by physicians, nurse practitioners, nurses, and other clinical staff who need accurate e-prescribing and medication management during patient care. Office managers, front desk supervisors, and operations leaders use it to streamline prescription workflows, while practice owners and executives rely on it to improve efficiency, oversight, and continuity across the practice. Answer based on 29 reviews Overview ### What company size and specific industries is ScriptSure built for? ScriptSure is designed for medical professionals and healthcare organizations that need e-prescribing, including solo and group practices, ambulatory settings, emergency rooms, long-term care facilities, hospice providers, and palliative care organizations. It fits both smaller practices and larger clinical teams across these care environments. Features and Usability ### What are the key features of ScriptSure? ScriptSure offers e-prescribing, EPCS compliance, electronic prior authorization, and prescription renewal and cancellation tools for medication workflows. It also includes a drug reference database, formulary management, medication alerts and history, access controls, audit trail, reporting, and third-party integrations for records and compliance management. Integrations ### Which third-party tools and platforms does ScriptSure integrate with? ScriptSure connects natively to ID.me. This integration supports identity verification within the platform and is the only catalog-listed third-party connection available for ScriptSure. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does ScriptSure offer? ScriptSure provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning, documentation gives written reference material, and videos provide self-paced viewing for key tasks and features. Getting Started and Support ### What customer support options does ScriptSure offer? ScriptSure provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe implementation as easy and painless, but also report rude, argumentative email exchanges and inefficient help when questions arise. Answer based on 2 reviews ## Features AI summary Based on 719 e-Prescribing reviews Capterra data shows that buyers of e-Prescribing software rank the following features as their top priorities: - **HIPAA Compliant** (**78%** of reviewers rated this feature as critical) - **Healthcare Compliance** (**49%**) - **EPCS Compliant** (**66%**) ScriptSure supports all three features that reviewers rate most highly: **HIPAA Compliant**, **Healthcare Compliance**, and **EPCS Compliant**. Together, these capabilities help businesses protect patient data, meet healthcare regulations, and manage controlled substance prescribing requirements, allowing teams to prescribe more confidently while staying compliant. HIPAA Compliant 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Healthcare Compliance 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Compliant with healthcare rules and regulations around the world Prescription Renewal 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Enables medical providers and/or patients to electronically renew existing prescriptions Electronic Signature 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Digitally sign online documents Charting 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. E-Prescribing 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically ScriptSure 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Electronic Signature: Digitally sign online documents - EPCS Compliant: Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication History: Access to patient medication history data - Messaging: Communicate using messages within the system - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Pricing Data: Real-time pricing data for products, services, etc. - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SMS Reminders: Reminders sent via SMS/text message - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.3 (24) 4.3 Based on 24 reviews ## Pricing Value for money 4.9 (17) Basic $35.00 Per User,Per Month Value for money 4.9 (17) 4.9 Based on 17 reviews ## Integrations [ ID.me](https://www.capterra.com/p/201087/ID-me/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (25) 4.4 Based on 25 reviews ## User reviews Overall rating 4.6 Based on 29 reviews Filter by rating 5(20) 4(6) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent SC Steve C. Nurse Practitioner Health, Wellness and Fitness ### "Very good for prescribers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2024 I’ve used a number of prescribing platforms, and ScriptSure is the easiest and most intuitive. Alerts are appropriate, and provide useful details about the potential interaction 2FA is fast and simple using an Authenticator app. Pros This software has a clean interface, is easy to use, and is very fast Cons Nothing stands out. I haven’t had any problems with it over the last year I’ve been using it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JE Jamie E. MD Medical Practice ### "New user account " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2024 Great experience thus far. Easy set up great customer service Pros User friendly application across all devices . Set up was simple and all pharmacies available. Cons Nothing so far. I have only been using the product a short time Alternatives considered [Dr. First](https://www.capterra.com/p/119759/Rcopia/) Reasons for choosing ScriptSure Ease of use along with customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Mike S. Vice President of Operations Pharmaceuticals ### "ScriptSure- The best of the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2023 They are very professional and we are happy with the value they bring to us and our customers. They are part of our arsenal when bringing on new business! Pros Integration with multiple accounts in a short period of time was handled efficiently and with very little if any impact to the healthcare teams. Cons They always handle our customers concerns. If I had to say one thing. Billing is not always on time. Alternatives considered [Hospice Tools](https://www.capterra.com/p/188024/Hospice-Tools/) [RXNT](https://www.capterra.com/p/110018/rxnt/) Reasons for choosing ScriptSure Ease of use and feedback from accounts that had used other products. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Mustafa K. .Physician and President Medical Practice ### "Scriptsure " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2023 Excellent Pros Easy of use and easy acccess. Nicely integrates Cons Signing on in 2 steps and some of the choices in med available Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EL Emily L. Executive Director Hospital & Health Care ### "Executive Director " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2023 Pros Ease of use and ability to add users into the system. Cons Not having a mobile application makes it challenging Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH Jennifer H. Director of Palliative Care Hospital & Health Care ### "Great system w/ great support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 We have utilized Scriptsure for the last 5+ years and have been very pleased with the service, the ease of the system and the great support we receive from Adam. Pros Scriptsure is very easy & user friendly to utilize. The workflow is nice. Cons providers used to get a text when a script was needing to be signed and that no longer happens Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Physician Health, Wellness and Fitness ### "Easy to use E-prescribing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Pros ScriptSure is easy to use, intuitive and has performed flawlessly Cons Set up can be kind of a bear. It is certainly understandable given that it needs to verify prescribing information but it definitely took me a couple of hours. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PH Priya H. CEO Health, Wellness and Fitness ### "Rude support staff" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 16, 2023 I am sure the product could be better but the rudeness of the support staff makes it not worth it. Unforatunely this system partnered with teh EHR I am using but we are considering other options after the belittling emails. You get what you pay for I guess with cheaper EHR systems you get rude and inefficient support teams Pros Script sure is low cost considering the EHR systems available Cons The staff and support are very rude especially via email. If you need support they spend extnesive time arguing and belittling customers for simple matters. Rather than hellping provide a solution when my practice had an inquiry they sent me 4+ emails such as "I hope this message finds you well. I wanted to bring to your attention that I have received additional emails regarding the matter we previously discussed, despite mentioning that the issue was resolved and asking a specific question. I would appreciate it if you could clarify the reason for the ongoing emails, as it is causing some confusion. Additionally, I kindly request that you refrain from sending me any further communications that are not related to my inquiries. Thank you for your attention to this matter" rude and argumenative in all emails made this a very unpleasant experience. You get what you pay for I guess with cheaper EHR systems you get rude and inefficient support teams Switched from [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) Made this switch with hopes a high quality EHR system but the lack of quality support does not meet my needs. Reasons for choosing ScriptSure It was only option with an EHR system for their "beta" testing will not recommend I was told We can enable eRx for your account if you don’t mind giving us feedback about the process:)Do not recommend this company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WL william L. Physician Owner Health, Wellness and Fitness ### "Difficulty transitioning" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 13, 2020 Pros Once in place, works quite well. Functional Cons Difficulty transitioning, in this case to e-prescribing. Delays in getting help, then inability to get program functional throughout this Monday -- and we'll see how much longer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2020 We are sorry to hear that your upgrade was difficult to the ERX from printing prescriptions. If you ever need assistance of any kind support is available by phone or email at anytime (24/7). You can contact 866-755-1500 x2 or email support@dawsystems.com AB Alyson B. dentist Health, Wellness and Fitness ### "ScriptSure for Dental Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2019 Works well, any issues are VERY quickly resolved Pros Awesome, live, human, AMERICAN, customer support Cons I cannot think of anything at this time. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Cost Reasons for choosing ScriptSure Combination real support, cost and ease of use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/52615/ScriptSure/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Dr. First vs ScriptSure](https://www.capterra.com/compare/52615-119759/ScriptSure-vs-Rcopia)