# DBxtra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DBxtra the right Business Intelligence solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/53449/DBxtra/reviews --- DBxtra 4.4 (51) [View alternatives](https://www.capterra.com/p/53449/DBxtra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DBxtra Ease of use 4.6 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PS Patrick S. Systems Development Manager Hospital & Health Care Used the software for: 2+ years ### "A practical, good value, enterprise report server tool" December 6, 2016 5.0 Have been using it for 5 years, and now purchased another licence again for a new system. Features we use: Designer on server=yes Designer by users =no Data grids=yes Pivot grids=yes Reports (ie using designer)=yes Scheduled server=once Dashboard=no It doesn't do \_everything\_ but in terms of basic data grid, reports, pivot it's very good. This is because it's built on DevExpress report designer which is as solid reporting tool. Essentially the core requirements for reporting, ie user-based variables, parameter customisation, user group security, good web based reporting interface are very good. It is excellent value for money when compared to other reporting tools on the market, which can easily span into the $10k upwards. For me, the primary reason is the ease of use for creating and deploying reports. Once I have my SQL query created, just paste it into the designer, save the report, set permissions and you're done. For simple reports I can create them in 5-10 minutes, so that's extremely helpful when managmenet is on your tail to get something sorted. :-) Pros Good value, ease of use, practical. Cons Some quirks in the how the software auto-configures queries for parameters. Need more options for configuring parameters as its easy to void the use of indexes if you're not careful. Review Source DG Dan G. VP IT Used the software for: ### "Generally a good and inexpensive product but it has a lot of issues" March 26, 2015 4.0 Pros: Inexpensive Powerful and feature rich Web deployment capability Tech support Cons: Memory and processing hog. Make sure you have a powerful computer when developing or it will crash far too often. Doesn't have many bugs but the ones it does are very annoying and impede the use of some features Very slow to fix bugs Poor documentation (really poor - you have to contact technical support to learn how to do anything sophisticated) Last release was extremely poorly conceived, delivered, and poorly communicated. They eliminated some good features and the upgrade wreaked havoc on our installation. We had to downgrade (which is not easy) and rebuild everything. Consequently we are very gun shy about upgrading and are still waiting months later for them to repair the damage form this release. Examples: The parameters window no longer displays by default The output display is limited a window that is too small for some of our wider reports so now there are 2 sets of scroll bars The moved the function buttons from top right to top left so our logo is crowded between the buttons and the report and looks terrible. Product management needs a serious overhaul. Both because of the above bumbling and a number of features in the UI that are just plain bad design and need to be removed or fixed. For example: Displaying the report parameters in a cryptic string in the report header without the option to hide them. Users don't need to see this and if you have a lot of parameters the result is a very long string which detracts from the report aesthetics. You cannot have report parameters that are strings with commas, such as a company name as it does not work. You have to work around it in a non-elegant way to get it to work. This bug has been outstanding for more than a year. There is a similar problem with strings that contain single quotes (given that this is a SQL based report system you'd think the programmers would have had a clue about this). If you customize the display of parameters in the report (so you don't get the non-user-friendly cryptic string) every time you edit the report your customizations are overwritten with that ridiculous string. You have to save your customization in a hidden field and copy and paste it back every time. Note: All of the above has already been communicated to DBXtra. We are still awaiting a resolution. Review Source AC Alexey C. System Analyst Used the software for: ### "OLAP support is a fiction" September 25, 2015 2.0 I see the Features Checklist saying that DBxtra supports OLAP. This is simply not true. You will not find any mention of OLAP support on DBxtra website or documentation besides this news article dating back to 2008: http://www.dbxtra.com/blog/?p=103 DBxtra can't use SSAS or similar OLAP tools as a data source. The built in table pivoting doesn't have multidimensional data processing functionality. So far I'm having pretty rough experience with DBxtra. After working with it for a month I'm running into numerous bugs and minor annoyances: slow initial load time, various UI elements not working. Customer Support response is very quick, but they can't really solve any of my issues or provide estimates for resolution. Well I guess it's what you get for this kind of price. Review Source MA Martyn A. Partner Used the software for: ### "Best Report Writer and Best Support Available" May 12, 2015 5.0 We did a substantial amount of market testing before deciding on which product to settle on. We needed to improve the quality of our reports, make data easier to understand for our end users and reduce the development time associated with report generation. We evaluated a number of other competitors. We found the service to be reasonable with most of the companies we evaluated. In some products, we found very advanced features, but the development cycle would require lots of coding. We were looking for a solution that would steamline the report creation process and offer a powerful set of tools for visualising and presenting data back. After we became disillusioned with the 4th product we tried, we moved over to testing DBxtra. With DBxtra we had created and deployed our first report in less than 3 days (compared to over 7 with the other products) DBxtra works like this: You build an underlying query using a visual query builder - from this you effectively have 4 separate methods of manipulating the data: - Data Grids - Pivot Tables - Reports - Dashboards Go the website to see these. But why am I actually writing this review? During our testing of this product, the service and support we received was literally the best we've experienced. The friendly and experienced team at DBxtra never made us wait long for an answer to a support email and on a number of occasions they screen shared with us to provide advice. In about 5 situations, our requirements needed code changes in asp pages. Each time, they went away, researched our problem and came back and implemented it for us. As part of our purchase we agreed on some customization work that needed to be done at short notice. We were a little worried about whether the quality of the service would drop off after we paid. When our customisation was not completed we sent an email to ask what was going on at 23:00 - only to get an instant reply to say that it had taken longer than planned due to a major storm, but they were staying with it until it was done. It was completed at around 02:00 - and was done so because the DBxtra team understood we needed it for showcase to a client the next morning and they delivered on their promise. That's all there is to say really. Review Source RF Richard F. President Information Technology and Services Used the software for: 2+ years ### "Best Value BI Platform. Excellent Support. " December 26, 2016 5.0 We have used DBXTRA for over 5 years with a national user base accessing through IIS. Our customers love the simplicity of the UI, the rich features and we love the reliability and support. We highly recommend this product! Pros Ease of use, quick deployment, rich features. Cons No significant cons. For secure web deployment, you need to do in-house IIS set-up but it's expected, relatively straightforward and allows you to integrate into a custom web gateway. Review Source DR Daniel R. Director, IS/IT Used the software for: ### "DBxtra Reporting" April 18, 2012 5.0 The ROI for this product is incredible when compared to other database reporting tools such as, Crystal, SAP, Cognos and Business Objects, etc. I would recommend this product to anyone that may have multiple versions of a database, such as SQL, Oracle, DB2, Informix, Access, etc because of its ability to handle different versions of a database and produce professional reports quickly. Pros Can access multiple types of databases Can create reports across application databases provided there are ways to join the data, eg billing and collection system joined with accounting application Query generation is Intuitive Creating professional style reports is intuitive and easy Installation was easy Remote access to reports via browser End user can manipulate data using the data grid 30 day Demo available Existing queries can be cut and pasted into the query designer. Cons The product has exceeded our expectations after trying it for 30 days. If I was forced to identify a con it would be that email support may not be as prompt as you would like; however, if you set up a call for support to answer questions, install, or training they ensure that all questions and training issues are resolved. Review Source RBW Robert B W. Management Consulting Used the software for: 2+ years ### "Faster, Better, Cheaper than anything else ..." December 6, 2016 5.0 I've found DBxtra far quicker to develop, test, and roll out to end users than either MS Business Intelligence or Oracle. I also like the fact that end users can easily learn it and create their own custom queries and reports. It takes a tremendous amount of workload off of IT when users are in a "I'll know it when I see it" mode. Pros Very Rapid development and roll out cycle. I have been able to satisfy customer needs in minutes where other tools took hours of work and testing. Cons A couple of issues, but I've already passed them along to the support/development group months ago. Review Source CP Chip P. Owner Used the software for: ### "For the Novice and the Pro..........." March 30, 2011 4.0 Overall I would and have recommended DBxtra to fellow business owners and clients. Pros For the Novice, DBxtra is easy to use. Connect to your database and then point/click to generate your query and report design if needed. For the Pro, DBxtra allows you to create custom queries, reports and scripts for individual fields. Assigning groups and users is an excellent feature allowing full or restricted access to multiple reports in a project. For the Novice and Pro Customer Service is outstanding! You may only have e-mail access, for the most part, but their response time is very quick. Giving you direct, consise answers to solve your problem. Cons As a Novice, you may have trouble navigating the advanced features of DBxtra as they are not well described and/or defined in detail in the online manual. if your not familiar with Visual Basic coding custom scripting is not something you can use due to the learning curve thrusted upon you. Review Source NB Nigel B. Managing Director Used the software for: ### "DBxtra Report Writer" March 23, 2011 5.0 I would recommend DBxtra to anyone who needs an easy to use reporting package with lots of functionality but who finds other products expensive or overly complex. Pros DBxtra is extremely user friendly, particularly for anyone with experience of other packages such as MS Access or Crystal Reports etc. Generation of reports is very quick and simple and the ability to link to a number of SQL sources at the same time is an excellent feature of the product. In one scenario which I use the product I can link a field operations MySql database on an externally-hosted server to an internal Sage SQL server and produce comprehensive reports. I have been using DBxtra exclusively for some 5 year now and have had no real problems but even when I have the response and support from DBxtra has been excellent. Cons I genuinely can't really think of any. The help files could be a little clearer in some cases but they have been much improved recently. Review Source FJ Frank J. CIO Automotive Used the software for: 6-12 months ### "DbXTra Flexible Reporting " December 6, 2016 4.0 We implemented DbXtra as visual dynamic reporting alternative, we realized that helped our organization to have valuable information across processes and areas without development constraints and best in value, the benefit/cost ratio compared with other Visual Reporting Tools is very high. Something to improve is about web client features. Still great for basic Analytics. Pros \- Ease to implement and distribute across users. - Unlimited viewers with several filtering and drill down options. - Designer cost is reasonable. - Excel plug-in is a useful tool. Cons \-Very limited performance on the web based version. -Focused just in Windows version, no mac, no Linux. -ETLs have been well built and debugged in external tools prior to considering DataSets in DbXtra. Review Source MK Marco K. IT Engineer Used the software for: ### "DBxtra rocks!" July 18, 2014 4.0 A very easy to use report designing software with an intranet reporting web service where all of your employees can access any report depending on their user group rights. The software comes along with a schedule server where you can automatically send reports to printers or mailboxes at certain times. Active Directory Authentication would be very appreciated for future releases. Anyway, DBxtra rocks! Review Source GB Günter B. CEO Used the software for: ### "ECS DBxtra" August 8, 2014 5.0 We have been using DBxtra since about 5 years and are very happy with it. We mostly like the automatic report delivery with the scheduling server component, where we send new pricelist, new products and accounting statements to our customers. We're not much experienced with SQL but their support team has always been very responsive to help us get going. Review Source EC Erica C. Used the software for: ### "NYS Health Department is a happy customer" July 23, 2014 4.0 Overall we are very pleased with DBxtra. The tool meets most of our users needs and when we have problems, customer service is very responsive to our needs. Our users love the flexibility the reporting tool provides! Review Source AY Annie Y. Used the software for: ### "A user friendly tool" July 17, 2014 5.0 We have used DBxtra for several years and with multiple Databases. We find it to be very user friendly and intuitive to use. It provides a simple, quick and efficient way to query data. Review Source JAP JUAN ANTONIO P. Used the software for: ### "DBXTRA GREAT SOFTWARE" December 5, 2016 5.0 I BEEN WORKING WITH THIS SOFTWARE AND FINALLY I DID RESOLVE A LOT OF PROBLEMS WITH MY INFORMATION, I HAVE A FANTASTIC REPORT, FANTASTIC SUPPORT.. GREAT DBXTRA SOFTWARE. Review Source DR Dennis R. IT Manager Used the software for: ### "Ease of use and complete" March 25, 2015 4.0 I am new in use of product., but I think that have the best tool business intelligence. Congratulations! Review Source JS Jitka S. analyst Used the software for: ### "DBxtra" June 24, 2011 5.0 can fully recommned Pros fully satisfactory Cons haven't found any Review Source HL Harald L. Managing partner and owner Used the software for: ### "Intuitive and easy to use and yet with advanced features" March 23, 2011 4.0 As a distributor of DBxtra in Denmark, Key2Mobility delivers DBxtra to new customers as well as our existing customer base running our Mobile Field Service Management solution PreCom. We have found DBxtra to be very powerful and flexible. The solution is easy and intuitive to use for simple reporting requirements, at the same time offering advanced reporting and analyse facilities to more professional users. DBxtra s structured use of projects, connections and objects including powerful export and import facilities makes it easy for Key2Mobility to professionally deliver added value on top of the reporting tool. Especially DBxtra s ability to run on several data sources makes the solution useful in larger organizations as a central reporting tool for consolidation of data from different systems. Pros Intuitive and easy to use User firiendly interface Advanced features Multiple data sources Web-services Overall architecture Licensing structure Affordable pricing Cons We actually do not have any cons. Review Source AD Agung D. IT manager Construction Used the software for: 2+ years ### "Recommended reporting application with affordable cost" December 1, 2016 4.0 Almost 6 years I using this solution for complex requirements and also limited budget. Users really happy cause all thing related with this solution are easy. Even for beginner developer without good basic for programming can easily setting this solution. Thank you DBxtra!!!!!! Pros easy for developing and understanding event for beginner. Review Source CH Chris H. IT Manager Wholesale Used the software for: Less than 6 months ### "An easy way to get data from database to web " December 6, 2016 5.0 After reviewing many alternatives, we selected DBxtra to publish our in-house data onto the web. Implementation was straightforward, and we're publishing complex dashboards within a couple of days. Too many features to comment on, but one we find excellent is the User / Group variables. These allow us to easily publish a single dashboard to our 60 suppliers, with the data displayed restricted to their login details The online documentation covers the basics. For further instructions, you email support. The support team is impressive. All emails were replied to on the same day, with detailed and relevant instructions. Overall, I am very impressed. Pros Easy to setup, dashboard functionality and customer support Review Source RK Rex K. CEO Used the software for: ### "DBxtra - The right application, The right features at the right price." July 17, 2014 5.0 We have been using DBxtra for over a year now. It performs well and has become a standard in our organization. We researched many products and found that virtually all others were outside of our price range or too low on features to work. We wanted a tool that didn't take a developer to run and manage. A tool that created rich web reports with the usual exports. DBxtra simply does it all it even will schedule reports to be run and sent as emails (very handy). Since any review without "cons" I will supply the few we have found. 1. Some of the components are not as intuitive as you would expect, however once learned they are fine. 2. If you are interested in graphing as I am definitely take it for a test drive first. The graphing works well but there needs to be better control of labels. Finally DBxtra needs some polishing as does all software all the time but it is money well spent and we plan on being a customer for a very long time. Review Source JL Jerry L. Sr. Data Architect Used the software for: ### "DBxtra Evaluation" August 11, 2014 4.0 We've been looking for a reporting tool that has the flexibility for end users to modify the query criteria, sorting, and grouping data. DBxtra's data grid just provides all these capabilities. And it is easy to use. This is a great product and I recommend it to other users. It would be great if the free report viewer has an authentication mechanism. Currently, any user can double-click the report file on a disk drive to open it if the user can access the disk drive. Another thing is that the web version of the dashboard doesn't look as good as the windows version. Review Source Response from Advisionario, S.A. de C.V. August 11, 2014 Thanks Jerry for your review! >>>It would be great if the free report viewer has an authentication mechanism. Currently, any user can double-click the report file on a disk drive to open it if the user can access the disk drive. The free report viewer does not consider user security; this will require the Report Web Service which takes care of it. Rudolf F. Vanek BM Bryan M. Senior Consultant Used the software for: ### "Does what it says on the box" March 21, 2011 4.0 If you need a reporting system that is powerful, flexible and easy to use at all levels of user experience, this is it. Pros We provide consultancy and support for Computerised Maintenance Management Systems in the marine industry, including administering their database systems. As well as delivering bespoke 'permanent' reports with DBxtra we also write many hundreds of one off ad-hoc reports every year. Without DBxtra we could not provide this level of support. Our clients are very demanding but with DBxtra we can meet and often exceed these demands. Cons The only very small criticism is that with many hundreds of reports some of which are rarely used it can be difficult to locate the report you require. Review Source PR Pat R. IT Manager Used the software for: ### "Excellent but affordable reporting software " March 22, 2011 4.0 After searching and trialling many different reporting software DBxtra is not only the most affordable and easy to use, it also has extensive features that challenge most of the more expensive reporting software. Pros \* Easy to create queries and basic reports \* Web Service is an excellent way of sharing data throughout the company \*Affordable \*Report scheduling service is excellent Cons \* Creating graphs is difficult \* Needs easier conditional formatting. Review Source AL Alfonso L. IT Director Used the software for: ### "Easy to use also for our c-level" March 26, 2015 4.0 It is already 3 years we use DBxtra as our main reporting solution. We were looking for a tool that could show reports like excell does with a pivot table. SQL is somehow limited in that because you cannot really have a presentation layer for the data you collect and therefore a report is very repetitive and static. DBxtra let you create reports that can be viewed online and let you see a summarized account of the data while letting you to go down to a detailed view if needed. The interface is easy enough to have a secretary create the report in very few time. I'd like also to point out that the customer service is very competent and quick to answer finding a way to help you out with any use or configuration problem that could arise. 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