TicketForce

TicketForce


3 / 5
2 reviews

Who Uses This Software?

Concert Venues, Theaters, Convention Centers, Universities/College Arts/Sports Centers, Arenas, Fairs and Rodeos, Outdoor Festivals, Sports Centers, Promoters, Musicians


Average Ratings

2 Reviews

  • 3 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • TicketForce
  • www.ticketforce.com
  • Founded 2000
  • United States

About TicketForce

TicketForce is creating super fans by understanding what the audience wants and constantly putting insights into action that will set venues and events apart. We believe in bringing good ideas to life in a way that empowers our partners to go beyond and engage the audience in new and better ways. By understanding todays challenges, we collaborate with all of our partners, to provide a customizable ticketing and box office management platform. TicketForce is the most powerful ticketing solution!


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TicketForce Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

TicketForce Reviews Recently Reviewed!


Satisfied Customer Since 2008

Feb 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use the custom branded platform that allows us the flexibility to represent our brand, setup ticketing for a wide variety of events, accept donations online, and provide an easy mobile-friendly ticket buying experience for our patrons.

Cons: No one system is perfect, there will always be more bells and whistles that anyone would like. But this is a reliable system and company.

Overall: TicketForce has been a tremendous partner as our ticketing company since 2008. They truly care about our success and provide fantastic friendly customer support. They understand the ticketing industry and have many employees that have worked in venues so they can relate to what we go through on a daily basis. We are a smaller venue but still feel valued as a customer; can't say that about other companies we work with. Would highly recommend both TicketForce and their software for ticketing solutions.

New platform was not ready when they told us it would be and we almost missed our event

Jul 11, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: We used TicketForces on-line platform in the past and it was a decent system.

Cons: Customer support was terrible. Many times we had to call them because they wouldn't respond to emails

System did not do half the things that they said it would when they sold it to us.

They would not assign the resourses that was needed to get the system fixed when they realized there was problems.

My staff had to spend hundreds of hours managing ticket sales because the system was flawed and people could not buy on line.

We will never use Ticketforce again.

Took almost a month for them to reconcile the event and send me my money.

If any one has some questions they can contact me at Brighton Speedway and I can fill them in on the details and show them the hundreds of emails that were sent to try and organize this small event between February and June

Overall: There was no benefit, from the performance of this system we could of and should of just managed the tickets ourselves on a spread sheet.