01 Communique

Im OnCall

Who Uses This Software?

Im OnCall is for companies that need to remotely access customer computers in order to provide customer support. I'm OnCall is also a phone and chat help desk solution.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Free version for non-commercial use
  • Free Version
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • 01 Communique
  • www.01com.com

About Im OnCall

Secure web-based remote control of a customer's PC, within seconds of the customer's call for help.


Im OnCall Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

Im OnCall Reviews

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