HARMONY

4 / 5 12 reviews

Who Uses This Software?

Mid to larger practices which demand exceptional service, robust technology, and a valued long-term commitment. HARMONY is resistant to typical merger and acquisition frenzy in healthcare.


Average Ratings

12 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,500.00/month
  • Pricing Details
    Cloud & Client hosted options. Base pricing $49 p/user & $149-$399 provider
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Harmony Medical
  • www.harmonymedical.net/
  • Founded 1982
  • United States

About HARMONY

For over 35 years, HARMONY Medical has been the #1 choice for independent medical practices. With its longevity in the industry, cutting edge practice management Software, revenue enhancing billing services, BYO EHR philosophy, and award-winning 24/7 customer support, there is no equal. Specialties include; Mental Health, Surgical, ASC, Dermatology, Oncology, Anesthesia, Pain Mgt., Orthopedics, Gastroenterology, Addiction practices, Primary Care & Hospitalists.


HARMONY Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition
  • Billing Estimates
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Patient Eligibility Checks
  • Patient Payment History
  • Payment Processing
  • Practice Management
  • Remittance Advice
  • Statements & Collections
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling
  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

HARMONY Reviews Recently Reviewed!

Been a customer for 10+ years.

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The support staff is very accommodating and respond when called. Harmony tries to tailor software to suit your needs.

Cons: The cost of software rises every year. However, Harmony tries to work with you to keep costs down.

We have had a fantastic experience with the Harmony team and Software.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The Harmony Medical Practice Management system is efficient for scheduling and billing, and the support staff at Harmony are very helpful whenever questions arise. The SOAPware documentation system is easy to learn and is simplistic for our mental health outpatient practice.

Cons: The biggest issues are when the system goes down and is not available, but the Harmony support staff are always available and address these issues right away.

Easiest system I have ever worked with. IT is available 24/7.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and easy to navigate through the appointment book, posting charges and payments, I love the alert program. Has benefited much with repeat customers who have been sent to collection.

Cons: Inability to post 2 payments in 1 transaction. Inability to block a provider's schedule a week at a time. Can only block a day at a time.

Overall: Time efficiency

Exceptional implementation and support.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility: we are a multi specialty practice and were having difficulty finding one application that could do it all. Harmony was the only one!

Overall: Simplified practice management; a/r; claims management

They really are very customer oriented and I couldn't be happier with our decision. We just renewed...early!

Medical Records w/ Harmony

Jan 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: I must say that as a first-time user this is very practical to use and quite simple. It does a lot from making appointments to keeping the patients' vitals and entering payments from what the insurance paid out to the patients' responsibility etc.. It didn't take me too long to get acquainted with the software and navigate through it.

Pros: It seems like it's an all in one software. Really good software

Cons: I wish there were ways to have the system record certain details such as when entering payments it can give you the option to write for all dates of services the same insurance company rather than entering one by one, which can be time-consuming.

Recommendations to other buyers: I'd recommend this software. As I mentioned before its practical and you'd know your way around it fast

Useful product

Jan 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The integrated software is very functional. I like the fact that it can be customized applications that company needs.

Pros: The CPT and ICD codes will automatically generate.

Cons: There are a few glitches, such as but I'm sure they can be corrected.

Recommendations to other buyers: With any new product, test its functions before purchasing to make sure it is compatible with your company's needs.

Medical Paperwork Harmonized

Jan 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Medical planning was made very easy with easy tools and great functionality.

Pros: Easy to access medical records.

Cons: Graphing capabilities could be improved.

Good software but could be faster

Jan 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Harmony is a good software to use for medical practice and in hospitals but it freezes up a lot when you are trying to multitask or work fast. It does have some glitches but I think that update should fix that. I found it really easy to send E-RXs and make soap notes. I have used Epic before and it was as good as this one but it did not freeze as much as this one.

Strong Sales Pitch. Weak Service Delivery

Dec 12, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: The software is a combination of Practice Management and Clinical Charts -- two separate programs, with unilateral communication between then (from PM to EMR). The charts made to look like a paper chart would, which some staff appreciate, but the functionality is limited.

Pros: pretty layout

Cons: no reporting capabilities. Unable to create a requisition form from EMR.

Recommendations to other buyers: If you are planning on using this software for something other than a PCP practice--look elsewhere.

Quality product

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This product scores well regarding ease of use for actual clinicians.

Pros: The technology is designed for adults in the field.

Comprehensive Data Platform

Sep 15, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: helps me keep patient information in one place that I can rely on when counterparts are absent from the office.

Cons: interface design/function is antiquated. THe buttons and interface resemble a very old computer software platform making this feel less efficient in it's process

Recommendations to other buyers: update the platform to resemble a more current product that new/younger employees can use easily.

Advanced and easy-to-use

Aug 31, 2016
4/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3 / 5
Customer Support
3.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Harmony e/Notes is for the troubled hospital staff member who wants a better way to secure electronic medical records. It's easy, fast, and reliable. Plus it offers a plethora of other great features to streamline the process: -Instant Referral Letters -Electronic Prescription Writing -Digital Interfaces with Labs, Hospitals, and Pharmacies -Anatomical Images within your Notes -Instant Off-Site Access -Error Detection to Improve Patient Care and Safety -Hosting on ASP or Client-based Servers -HIPAA and HL-7 Compliance

Cons: The software sometimes freezes or glitches mid-task and still carries some bugs, but I expect future updates to correct this.

Recommendations to other buyers: Compare similar software before using this one to see how they stack up.