--- title: "HARMONY Medical Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HARMONY Medical Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/5409/HARMONY/" page_type: "product" language: "en" --- # HARMONY Medical Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HARMONY Medical ## What is HARMONY Medical? Harmony Practice Management software delivers unparalleled power, flexibility, reliability, and ease-of-use while providing increases in efficiency with comprehensive EDI, workflow, reporting scheduling and complete revenue cycle management services. Harmony is the most user-friendly and easy to use. Specialties include Mental Health, Surgical, ASC, Dermatology, Oncology, Anesthesia, Pain Mgt., Orthopedics, Gastroenterology, Addiction practices, Primary Care & Hospitalists. ## What is HARMONY Medical used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $1500 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HARMONY Medical?[Manage this product listing](https://www.g2.com/products/harmony-medical/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HARMONY Medical 4.4 (34) VS. [4.4 (1,055)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $1500 Other, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (34) Ease Of Use 4.3 (859) Value For Money 4.1 (32) Value For Money 4.2 (786) Customer Service 4.5 (33) Customer Service 4.4 (763) ## HARMONY Medical alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/5409/HARMONY/alternatives/) ## FAQs about HARMONY Medical Overview ### Which roles and teams benefit most from HARMONY Medical? HARMONY Medical is most used by clinic administrators, billing teams, and frontline care staff in medical practices. Administrators and executives rely on it to oversee operations, while billers manage claims, payments, and credentialing. Nurses, medical assistants, and clinicians use it to document care, support workflows, and keep patient records organized. Answer based on 34 reviews Overview ### What company size and industries is HARMONY Medical built for? HARMONY Medical is intended for mid to larger practices, but reviewers show strongest adoption in small businesses at 93%, especially in Mental Health Care at 43% and Medical Practice at 37%. Enterprise and midsize organizations each account for 3%, with additional use in Hospital & Health Care at 7%. Answer based on 34 reviews Features and Usability ### What are the key features of HARMONY Medical? HARMONY Medical offers appointment scheduling and automated scheduling, patient records management, SOAP notes and charting, billing and invoicing with claims management, and E-prescribing. It also includes telemedicine, patient portals, role-based permissions, reporting and analytics, document management, and HIPAA compliant secure data storage. Getting Started and Support ### What training and onboarding options does HARMONY Medical offer? HARMONY Medical provides in person training, live online sessions, and documentation. In person training supports guided setup and direct instruction, live online sessions allow remote training with trainers, and documentation gives teams written reference material for reviewing features and procedures as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does HARMONY Medical offer? HARMONY Medical provides phone support and 24/7 live rep assistance. Users describe the support staff as helpful, responsive, and knowledgeable, with quick replies to concerns and prompt help when issues come up. Some also note patience and personal attention during setup and ongoing use. Answer based on 6 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when selecting Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) HARMONY Medical supports all three of the features reviewers rank highest: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain accurate and accessible records, and document care efficiently, allowing teams to improve compliance, support clinical workflows, and deliver more consistent patient care. HIPAA Compliant 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.8 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 3.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 4.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups E-Prescribing 4.5 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically HARMONY Medical 88 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Administrative Processes: Simplifies and supports administrative processes like registration, reporting, document management, and inventory. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Cardiologists: Intended to be used by cardiologists - For Dermatologists: Software specialized for dermatologists - For Family Medicine: For family practices - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Pain Management: Designed for pain management practices & departments - For Primary Care: Designed for primary care doctors/facilities. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.2 (34) 4.2 Based on 34 reviews ## Pricing Value for money 4.1 (32) Basic $1,500 Other,Per Month Value for money 4.1 (32) 4.1 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (33) 4.5 Based on 33 reviews ## User reviews Overall rating 4.4 Based on 34 reviews Filter by rating 5(17) 4(13) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent TK Tamunotonye K. Laboratory Technician Hospital & Health Care ### "Harmony Medical" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 11, 2025 My overall experience with Harmony medical is very good because they are a leading brand Pros I like Harmony medical because they are UKs most trusted needle classic plus brand Cons It don’t really least like anything about them just that their site can be difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rick H. User Mental Health Care ### "Team is great product is ok" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 14, 2024 Love the team we are working with but do not love the system Pros the support team is great trying to help with issues Cons Do not find it user friendly and the fact the 2 systems do not talk to each other Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Therapist Mental Health Care ### "I mean it works?" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 October 7, 2024 Useful but at times frustrating and tedious Pros Ability to structure notes and give appropriate info Cons Automatic log outs when doing work leading to loss of progress or incidents of it automatically erasing my notes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kayla W. Medical Assistant Medical Practice ### "Managing Patients and Their Information with Ease!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2024 It has been a great experience so far! Harmony is a user friendly program that makes training for a job a breeze; But continues offering benefits, like ease of scheduling patients and entering any information needed to their charts with a few clicks of a mouse! Pros Harmony is very user friendly! It is very explanatory when learning the system and is simple to navigate if you manage to get lost. I never have any issues with entering information about patients to their charts and can always fine what I'm looking for with ease! Cons The only downfall is not having a payment portal attached to the main system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB shelley B. Psychotherapist Mental Health Care ### "Satisfied Provider" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 7, 2024 Mostly quite reliable, occasionally I'll have an issue but they seem to get resolved quite quickly Pros Seems to work well from a provider's perspective Cons I can't change my schedule (which may be a clinic limitation, not a software limitation), sometimes it quits randomly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH TONYA H. NP Hospitality ### "Harmony Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 October 7, 2024 Ok. The shortcuts could of been easier to use. Pros Easy to use. Easy to move stuff at times. Cons Alot of duplicate stuff. It would hang up a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Patrick H. LPN Mental Health Care ### "Great for our clinic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 1, 2024 Very good, we have a contact person named \[sensitive content hidden\] who makes it easy to solve any issues. Pros I like that it can be accessed through a browser and that the e-scribing is efficient and easy to track. Cons I don't have many issues with how I use it. I am not a provider so I don't have templates or documentation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Crysta B. Medical assistant Medical Practice ### "Harmony for medical" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 1, 2024 It has been easy so far to work with harmony medical. Pros The site is easy to use and is simple to navigate Cons It can glitch sometimes and sometimes will take time to reload Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Amber W. Medical Billing Specialist Mental Health Care ### "Harmony Review for Outpatient Behavioral Health Services " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 19, 2024 We have enjoyed working with the Harmony team; they are dedicated to training and assisting. Providers need additional time and training to understand all the nuances within the system. Harmony has been an improvement over the former EMR, and we are satisfied with the system, and very appreciative of the team working with us. Pros The team at Harmony are kind, and helpful individuals who work closely together and can be reached easily when needed. Each individual has their own specialties. The same team who helps prepare & implement the new EMR are the same who come in to train, and the same you communicate with moving forward. Cons Providers have found the entry of clinical documentation to be extensive and confusing. Training new providers takes more time than expected. There are features that we wish to use but are not able to without additional purchase. The development team is continuously working to better the the software. I hope in the future the clinical (Azalea) and the PM sides of the EMR come together more so we the financial/ledger data can be shared on both sides. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) Psych Advantage (Compulink) had a calling service that was impossible to reach, and had to speak to a different person every time. The system needed constant rebooting, causing a lot of down time. We experienced issues such as charts dissappearing from accounts, and untrustworthy financial reporting. Reasons for choosing HARMONY Medical We are a non-profit and needed a software we could afford. Some of the primary things we were searching for included; customer service, ability to E prescribe, cloud-based, client portal, credit card integration, and most importantly, easy for the providers and staff to learn and use on a daily basis. During the reviewing and reference checking process, we learned Harmony was a better option compared to the others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rebecca S. Administrator Mental Health Care ### "Great product, even better team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2023 We were fortunate to have \[sensitive content hidden\] as our on-site trainers. They were both phenomenal at their jobs and we continue to get support from them on a regular basis. Overall we have enjoyed the system and look forward to continuing to learn more about the system and its many functions. Pros The best part of Harmony is the customer service that comes along with it. From the sales team, to the install and the continued support, everyone has been amazing. They are extremely responsive to questions, regardless of how many times I ask. They have been able to customize all of the features we have requested and have been able to walk us through the process to change from a third-party billing company to in-housing our own billing. They tailored each training to fit the individual needs of the trainee and have demonstrated extreme patience in dealing with our staff who are not computer savvy. Cons Because we were changing from a third-party billing company to utilizing the Harmony system for billing, we did have to make changes which slowed payments. This is something anyone who is changing services should be prepared for. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) We wanted a system we could customize and also wanted to be able to do our own billing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/5409/HARMONY/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs HARMONY Medical](https://www.capterra.com/compare/5409-195467/HARMONY-vs-Care-Patron)