--- title: "Sightview Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sightview Software - reviews, pricing plans, popular comparisons to other Data Visualization products and more." source_url: "https://www.capterra.com/p/5411/ManagementPlus/" page_type: "product" language: "en" --- # Sightview Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sightview ## What is Sightview? Sightview has been delivering best-in-class software solutions in ophthalmology and optometry-specific EHR (electronic health records) , EMR (electronic medical records) and practice management to eye care professionals since 1995. Intelligent EHR and practice management solutions built exclusively for eye care. Streamline workflows, enhance patient experiences, and gain insights—all in one seamless platform. Streamline surgical planning, diagnostic imaging, and subspecialty workflows with an EHR platform built for the complexity of ophthalmic care. Simplify exams, billing, and patient engagement with intuitive tools designed to support both routine and medical eye care. Connect retail and clinical operations by managing inventory, prescriptions, and sales in one integrated optical management system. Optimize performance, maximize revenue, and streamline surgical care with integrated MIPS reporting, revenue cycle management, and ASC solutions. ## What is Sightview used for? [Optometry](https://www.capterra.com/optometry-software/)[Ophthalmology EMR](https://www.capterra.com/ophthalmology-emr-software/)[Financial Risk Management](https://www.capterra.com/financial-risk-management-software/) Top alternative Featured Overall rating Based on 193 user reviews Reviews sentiment Positive 76% Neutral 7% Negative 17% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sightview?[Manage this product listing](https://www.g2.com/products/sightview/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sightview 4.0 (193) VS. [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (193) Ease Of Use 4.1 (492) Value For Money 3.6 (61) Value For Money 4.1 (397) Customer Service 3.8 (182) Customer Service 4.3 (453) ## Sightview alternatives [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) ## FAQs about Sightview Overview ### What problems does Sightview solve? Sightview solves slow, fragmented ophthalmology workflows by centralizing patient records, imaging, scheduling, billing, and reporting in one system. It reduces time spent hunting for charts, manually generating referral letters, and documenting complex exams. Ophthalmologists, optometrists, technicians, and multi-location practice managers benefit most from its customizable, easy-to-learn interface. Answer based on 92 reviews Overview ### Which roles and teams benefit most from Sightview? Sightview is most used by doctors, office managers, practice administrators, and billing teams in eye care practices. Clinicians rely on it for patient documentation and workflow visibility, while administrative and front-office staff manage scheduling, operations, and coordination. Billing managers, owners, and executives use it to oversee revenue, reporting, and practice performance. Answer based on 126 reviews Overview ### What company size and specific industries is Sightview built for? Sightview is designed for small to mid-sized eye care practices and medical offices in the optometry and ophthalmology sectors. It suits optometrists, eye care professionals, and ophthalmologists that need support with scheduling, billing, point of sale, chart documentation, custom reports, and reimbursement tasks. Features and Usability ### What are the key features of Sightview? Sightview includes core ophthalmology EHR and practice management features such as patient records management, scheduling, billing and claims management, and customizable forms. Differentiating capabilities include diagnostic imaging access, e-prescribing, third-party integrations, and reporting tools, with reviewers also frequently noting its easy-to-navigate interface and ophthalmology-specific workflows. Answer based on 54 reviews Getting Started and Support ### Are Sightview updates easy to manage? Sightview updates bring useful improvements, but the update experience appears mixed across practices. Some long-term users say upgrades add helpful functions and better support over time, while others report poor communication, extra costs, installation issues, or workflow disruptions that require follow-up troubleshooting from technical support. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Sightview offer? Sightview provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning sessions, documentation provides written reference material, and videos allow self-paced review of key steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Sightview offer, and how do users rate the experience? Sightview offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as helpful, responsive, and easy to reach, with quick email answers and strong follow-up. Others report inconsistent experiences, including long phone waits, voicemail loops, uneven training quality, and slower resolution for complex issues. Answer based on 54 reviews Features and Usability ### Can Sightview customize forms for different practices? Sightview allows practices to create and adjust forms for specialty workflows, which helps clinics match documentation to their daily processes. Many medical offices find forms easy to learn and useful for training staff, though some users describe certain templates as complex, slower to edit, or requiring added setup effort. Answer based on 16 reviews EHR ### How well does Sightview handle EHR needs? Sightview covers core EHR needs well with customizable templates, integrated practice management, and billing in one system. Many ophthalmology and optometry practices find it easy to learn and adapt to specialty workflows, though some teams report support, training, messaging, and advanced reporting limitations during setup or updates. Answer based on 25 reviews ## Features AI summary Based on 303 Data Visualization reviews Capterra data shows that buyers of optometry software rank the following features as their top priorities: - **Charting** (**67%** of reviewers rated this feature as critical) - **Appointment Management** (**56%**) - **Patient Records Management** (**61%**) Sightview supports all three of the features reviewers value most: **Charting**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help optometry practices document exams accurately, keep schedules organized, and maintain complete patient information in one place, allowing teams to deliver more consistent care and manage daily operations more efficiently. Appointment Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Patient Records Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Charting 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Insurance Eligibility Verification 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Sightview 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Diagnostic Imaging: Render images of the body for diagnostic and treatment purposes - Document Management: Store, manage, and track all electronic documents in a centralized location - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Optometrists: Serves Optometrists - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (180) 3.9 Based on 180 reviews ## Pricing Value for money 3.6 (61) ### Starting price Free trial not available Value for money 3.6 (61) 3.6 Based on 61 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (182) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (182) 3.8 Based on 182 reviews ## User reviews Overall rating 4.0 Based on 193 reviews Filter by rating 5(89) 4(52) 3(16) 2(11) 1(25) Mentioned topic Sorted by most recent DJ David J. optometrist Medical Practice ### "EHR review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 30, 2024 Pros Very easy to learn how to use software. Straightforward and intuitive. Very good for entering spectacle Rx information and eyeglass sales Cons Product is geared more for eyewear than medical applications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Gloria R. Prior Atuhorization Medical Practice ### "Highly Reccomend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2024 Pros Makes patient scheduling more efficient Quick access to patient information and medical records Storing old medical records from other physician offices is helpful User friendly The ability to customize software for different departments of office Cons I do not have any imedicware complaints at this time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EV Emily V. physician/owner Medical Practice ### "Terrible service, awful experience for several years." 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 6, 2023 Pros Clinical view and documenting the progress note was very user friendly. Cons Service was nonexistent. We had tickets pending for billing and software issues for over 1 year. No response for problems with software, billing, or practice management. Reports for following financials were also inaccurate and unuseable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kian K. Physician Medical Practice ### "Poor customer support and service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 8, 2022 I have been trying to contact someone in the finance department for 6 months and have sat on hold for over 4 hours and still no assistance. No one calls back. Pros Poor customer support. I have spent hours trying to get assistance. Cons Poor customer support. I have spent hours trying to get assistance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. franklin F. HR REALTH ASSISTANT Human Resources ### "ManagementPlus HEALTH ASSISTANCE REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2022 Pros give a complete and effectove Ophthalmological diagnostic. easy ti use ans can be personalize by the user Cons The softwer is strongly made can't say anything least about Switched from [Nomadia TourSolver](https://www.capterra.com/p/147209/Opti-Time/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Eliabu M. Doctor Hospital & Health Care ### "first user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 9, 2021 Pros i m a first user, therefor i want to check the product Cons i want to practice as a first user,if it will be good then i will make a decision to purchase. Reasons for choosing Sightview i want to check the quality of the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Josefina B. manager Medical Practice ### "Our day to day" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 24, 2020 We love MVE, it's made our life much easier since we switched over. Pros This actually helps us so much by loading doctor information and profiles for patients right away, we have figured out ways to have the reports come out correctly and with all the information we need. as well as hiding information from staff that does not need to know. Cons customer service isn't the easiest to get a hold of. sometimes it's hard to express our medical concerns to the tech guys there. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Julie F. Optometrist Mental Health Care ### "Worst EHR system for optometrists" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 11, 2020 Use to be okay (never good or great), but now it’s terrible. Untrustworthy. Something you never want when they are dealing with patients personal information. Pros Calendar... being able to view a week at a time. Cons You constantly get knocked off. It’s slow. Since November 2019 when they shut everything down for multiple days and only said their was a potential hacker it has really gone downhill. The customer support is nonexistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Richard H. Administrator Hospital & Health Care ### "What is the future of this product?" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 10, 2020 Overall, the product has been good but customer support has gone downhill quite a bit over the last couple of years. Pros The program is fairly easy to use and easy to train your staff. Some customization is available to meet physician needs. Cons Updates don't always seem to keep up with the industry standards of other software programs similar in nature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BI Benjamin I. optometrist and practice owner Medical Practice ### "went from good to bad " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 June 2, 2020 1/10 can’t recommend to anyone Pros when i started using this software 5 years ago it was easy to get support, the pricing was reasonable, and it worked Cons now it glitches out every 10 minutes, it takes months for support tickets to be answered and dealt with, when you do get ahold of someone they are RUDE Reasons for choosing Sightview it was a mistake Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/5411/ManagementPlus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [DrChrono vs Sightview](https://www.capterra.com/compare/5411-89392/ManagementPlus-vs-drchrono-Practice-Management)