# Page 4 | Sightview Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Sightview the right Optometry solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/5411/ManagementPlus/reviews --- Sightview 4 (193) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Sightview ## Showing most helpful reviews Showing 76-100 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DO Douglas O. Owner Medical Practice Used the software for: 2+ years ### "the best of the EMR" August 1, 2015 5.0 Pros the cloud, the black background which is unique to this emr and the ease of use as well as the great support staff. Cons the repetition of the data that we enter and the frequency of the red label that comes up so we have to re-enter the data. Review Source AF Ann F. Doctor Medical Practice Used the software for: ### "Our experience has been very positive." October 15, 2015 5.0 Pros I like that it's not cluttered on the screens--it's very easy to use and is tidy on each page and doesn't look like a jumbled mess. The company has excellent support and customer service. They are prompt in making changes and in assisting us in whatever we need. There is a personal feel and they seem to really know their customers. They are good at what they do and if I were to start over in selecting a software company and EHR company, I would chose Management Plus all over again. We are very pleased. Cons It's not cheap so price is what I like the least. But we are pleased with the product so have no regrets. I have looked at other companies and think this is the very best one. Review Source KY Kathy Y. Billing Manager Medical Practice Used the software for: 2+ years ### "This is one of the best programs to use!! Awesome" October 14, 2015 5.0 Pros great customer service! They spend lots of time listening to all users and trying to make this work best for your practice. Cons Nothing we have been very pleased but when changes are made to the system they need to let us as users know. Review Source NH Nikki H. Admin Medical Practice Used the software for: Less than 6 months ### "Lack of concern for new clients" October 21, 2016 1.0 We switched to Management plus after seeing their demonstration. However we are 5 months in and still have not been fully set up. We were told we had a trainer assigned but Jennifer was not in contact until just recently. Needless to say there has been a decrease in money due to not being set up, billing issues, lack of any kind of commitment from M+ Pros We recently received the assistance of a new trainer, who is amazing. Hopefully we are going to be able to resolve issues. Cons Once you sign up you get limited help with set up, with the use, and in general. Not worth the switch Review Source AD Amie D. Optical Manager Medical Practice Used the software for: 2+ years ### "Great Software for Optical!" May 15, 2017 5.0 Pros Easy to use. Great Inventory management. Interfaces with Labs/ Insurance/ Marketing/ CLX are fantastic! Cons Reports features are not as strong as I would like but I am more picky and analytical than the average Optical Manager. Review Source MG Michele G. Office Manager Medical Practice Used the software for: 2+ years ### "User friendly" October 16, 2015 5.0 Pros Support team is always there to help out and assist when needed. Management Plus is an all round product that covers our needs from billing to PM to EHR Cons Would like more flexibility with some of the reporting selections Review Source FS Frank S. Used the software for: ### "" February 21, 2013 2.0 I was hired as a consultant to look at EMR solutions for a large eye practice with primary eye care, a LASIK center, specialty eye care and an ASC. I reviewed over 100 systems, had mini-demos of about 14 systems and full demos of the "final 3". The practice decided to go with IO Practiceware based on the ease of use, speed and the impressive cosmetics. The EMR part of the program is, indeed, a great system. However, it is paired with an office management system that does not even provide for the minimal needs of a practice in reporting or billing. The practice is considering using the 10 year old office management system they had prior. This will lead to everything needing to be double-entered and increased costs due to increased labor. Also, their support is extremely slow to respond and many times the response is that the problem will be fixed on a future release. Review Source CC Carrie C. Medical Practice Used the software for: ### "Horrible System" January 13, 2015 1.0 Pros The one thing that I like is that I can access medical records from anywhere. However, that is true for any EHR system, so it is not a plus for iO, specifically. Cons Their customer support is terrible. They do not answer their phones; when there is a problem, they create a ticket, it goes unsolved for months, if it ever gets solved. They once opened a ticket when I called to check on the status of an existing ticket. The system is super slow, and the reports are useless if you need any kind of customization (or if you are trying to track referrals). You can't even do something as simple as print a patient address label. This system has been one long headache after another. Review Source RS Raj S. Owner Medical Practice Used the software for: 2+ years ### "Stay Away From My Vision Express" April 23, 2016 1.0 Pros Selling Pitch & their Demo Cons There software works great on there demo mode but not in real time. It lag and keep on deleting info. If you get to there tech support they will blame you for everything. Review Source TC Tracy C. Office Manager Medical Practice Used the software for: 6-12 months ### "Clinic Manager" July 15, 2015 4.5 Pros I like all the functions the software provides. The product keeps up with the newest trends and changes in optometry. The vendor is great always helpful when issues arise. Cons We are server based and I am not sure if this has anything to do with it, but I wish the software would change screens quicker. It seems as if you are going between screens (example: calendar to exam) it takes a lot of time for it to load.I wish the vendor provide more notification when an update or a new patch is being dropped. Review Source JM Jeanne M. Administrator Medical Practice Used the software for: Less than 6 months ### "Excellent Ophthalmic EMR, Responsive CEO, Medical Director & Staff" March 31, 2015 5.0 Pros It is critical to a medical practice that the vendor's staff are responsive to our needs and that is what iMedicware has. In addition, the CEO/owner has an excellent understanding of ophthalmic pracctices & is responsive to our needs. Additionally, the company's Medical Director educates us on how to comply with Meaningful Use along with PQRS, and eRx. He also can assess and audit our compliance with regs and represent us in an audit, if necessary & that is a tremendous asset. Our ASC also uses iMedicware and it is user-friendly for both staff and surgeons. Having the same vendor for both the practice and ASC is cost-effective and efficient. Cons Meaningful Use requirements, but this is obviously not the fault of the vendor! I believe we have made the right choice in choosing iMedicware for both our practice and ASC. Review Source JS Julie S. Office Manager Medical Practice Used the software for: 2+ years ### "M+ Review October 14, 2015" October 14, 2015 4.5 Pros Good customer service and support. Always available to assist with your needs. Cons Grids on Review of Systems. I would like to be able to input data in a more timely fashion. Review Source JN Joseph N. Doctor Medical Practice Used the software for: 2+ years ### "I have been using it for 4 years and absolutely in love with it." August 13, 2015 5.0 Pros Easy to use. No sacrifice in productivity. Coding made easy even with ICD-10. Cons I like everything about it. The team is great in setting it up and getting you ready. Review Source PB Pam B. Office Manager Medical Practice Used the software for: 2+ years ### "Management Plus" October 14, 2015 5.0 Pros User friendly and if assistance is needed, staff is so helpful Cons Enhancements can sometimes take slightly longer when clinical department needs implementation quickly. Review Source BH Bonnie H. Ophthalmic Technician Medical Practice Used the software for: 1-2 years ### "All in one spot" September 20, 2018 3.0 Pros Easily navigate through the electronic records at several sites. Support is great and always friendly. They are quick to respond. Cons There is so much information packed into one software. I am sure there is a lot that we are not utilizing due to the capacity of the program itself. Review Source ES Erin S. Billing Manager Medical Practice Used the software for: 2+ years ### "Amazing Customer Service & Product!" June 17, 2016 5.0 Pros Their customer service is the best ever!!! The product is user friendly. Cons Size of font it is too small....they are working on it. Other than that I have nothing. Review Source JS Julie S. Office Manager Medical Practice Used the software for: Less than 6 months ### "Management Plus Software" November 7, 2016 4.0 Have done a lot of customization at our expense to ease use. I realize we have on older platform and newer forms are now available but at an additional cost so we have customized our origional platform to fit our needs. Wish we could speed software up faster. Pros Customizable and easy to learn to navigate. Cons Wish could speed software up. Still has some glitches. Seems as if everytime we have an update we have a lot of kinks to fix before we can operate program. Optical module needs work. Review Source HB Hether B. Administrator Medical Practice Used the software for: 2+ years ### "Diamond in the Rough" March 16, 2015 3.5 Pros The listen and implement suggestions for improvement. Cons There's not enough support staff. It takes a long time to resolve tickets or receive a call back. Review Source PB Pam B. Office Manager Medical Practice Used the software for: 2+ years ### "Management Plus is excellent!" October 14, 2015 5.0 Pros Management Plus is extremely user friendly. Questions are quickly answered. Cons I like everything about this product and the staff at Management Plus. Review Source CS Christina S. Medical Practice Used the software for: ### "MVE is not what we thought it would be" October 17, 2014 1.0 Pros There's not much I like about it. Cons The customer service is horrible. We don't have time to call every time there's a problem, which is daily. We were told that this system was ready to use but have had to endure many "upgrades" or "builds" We've been told that it wouldn't change much. But there are 70 pages of info on it. Maybe my opinion of "not much" and theirs differ. On average, it takes two weeks to get a phone call back from tech support. I recently told one of them that, and they told me that I'd get a better response by e-mailing them. Why wasn't this the protocol from the beginning? Review Source Karen O. Clinic Director Used the software for: ### "Great Ophthalmology Specific Software!" August 4, 2015 5.0 We have been using Management Plus for over 15 years and it just keeps getting better. The ability to customize the EHRs has been a great benefit for us. The support is top notch. I would recommend anyone jumping into the EHR pool to take a look at Management Plus. Review Source GO Glenn O. Doctor Medical Practice Used the software for: Less than 6 months ### "Very Cumbersome and NonIntuitive Ophthalmology Software" May 12, 2015 1.0 Pros There are many documentation options, but extremely cumbersome. Pretty good scheduling software. Cons Very cumbersome interface. It has drawing capabilities, but it is very difficult to use. Trying to describe medical details is difficult to document and then find on subsequent exams. Routine exams aren't too difficult, but anything out of the ordinary and simple is very difficult to document and find again of subsequent exams. As each physician finds different ways to place data within the exam, other examiners will have difficulty finding these details. Doing a follow up exam on a emergent patient can be very hard to determine what their status was yesterday. Patients who were software engineers could not believe how many steps it took to document a medical visit. Review Source EM Eliabu M. Doctor Hospital & Health Care Used the software for: I used a free trial ### "first user" May 9, 2021 3.0 Pros i m a first user, therefor i want to check the product Cons i want to practice as a first user,if it will be good then i will make a decision to purchase. Reason for choosing Sightview i want to check the quality of the product. Review Source PB Preston B. Patient Accounts Manager Financial Services Used the software for: Less than 6 months ### "Has the essentials" September 18, 2018 3.0 Overall, satisfied with system, it just isn't perfect Pros Will fulfill most needs of practice Integration with EMR Straight forward, learning curve is not very difficult Cons Often has problems where remote desktop is unresponsive and may freeze Common problems with employees being unable to login or program crashes immediately Old fashioned layout, lot's of tabs - inability to see more from one view Review Source AR Alexis R. Optician Medical Practice Used the software for: Less than 6 months ### "Very Easy and Powerful " April 22, 2015 5.0 Pros My Vision Express is very easy to use. Right now I'm only using it for the practice management, mainly for inventory reasons. I can keep track of what comes in and leaves the practice very easily. Also, no more writing orders, which means no filing. (LOVE THAT) As for the vendor, the support has been excellent. Any issues I have run in to (very little by the way), have been resolved very quickly. Cons At the moment, the only thing I can think of is the allocation portion of the program while taking payments. Soma payments don't allocate accurately and they have to be fixed manually, but this is pretty easy to do also. I haven't tried it with the checkout turned on though, so we'll see if that helps. Other than that, I can't really think of any negatives. Review Source Similar Products Featured