# Page 5 | Sightview Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Sightview the right Optometry solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/5411/ManagementPlus/reviews --- Sightview 4 (193) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Sightview ## Showing most helpful reviews Showing 101-125 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DAP Dr. Amanda P. Medical Practice Used the software for: ### "Nothing but a Nightmare" January 17, 2014 2.0 Pros I liked the e-prescribing functionality, which allowed me to directly import medications for certain patients who use e-prescribing into the medical record (this costs extra, though). Cons The vendor portrays the product better than what it is. The recall functionality has glitches, and I am losing the ability to recall all of my patients from last year. They do not have a default invoice that includes the amount a patient owes with a tear off section at the bottom. To do that would cost hundreds in customization. This should be default for any business. Review Source MC Mark C. Used the software for: ### "" May 9, 2013 1.0 I would not get Medflow. It has cost our practice loads of time & money. Support is lacking. The software is not ideal, and even with their "upgrades" there has been no improvements over the past 4-5 years. It has taken the joy out of practicing ophthalmology. We have a large practice and are considering the enormous task of switching companies. Review Source Response from Sightview June 12, 2013 Mark, We value your business and are disappointed to learn that you are not satisfied with the software. Your feedback is appreciated and I would like to discuss your concerns offline. If you are interested, please contact me at your convenience at 980.218.1986. Thank you, Christopher Bonsall, Director of Sales Operations, Medflow, Inc. BW Brian W. Medical Practice Used the software for: ### "Easy to learn and use" July 24, 2014 5.0 Pros It's easy to use, and it's easy to teach new employees how to use the system. It's great for practices with multiple offices. It's very reasonably priced. The company stays on top of needed changes. It's one of the first specialty-specific EMRs to accomplish Meaningful Use Stage 2. Cons We receive a slightly slow response from support on customization of the product for individual practices/doctors. Luckily, once you learn how to do it, most customizations can be done by the user without having to wait for it to be done by the company. Review Source LG Lauren G. Medical Practice Used the software for: ### "Delightfully user-friendly and very straightforward to learn." September 25, 2014 5.0 Pros We have been working with management of KeyChart since 1989, back in the days of PRISM Data Systems! They are wonderful reliable people. We have been using KeyMedical software since 2006 and added KeyChart several months ago. The software delivers what it promises. We had a failed installation of another software company for EHR earlier this year when we tried making a change for EHR. Cons We have no complaints, but will add one for context. That is that we are presently doing paper redundancy at the request of our doctors. Review Source KC Karen C. Medical Practice Used the software for: ### "Interesting Software Journey" January 29, 2015 4.5 Pros This company makes every effort to listen to its users when making future developments and to incorporate some of the needs overall. Our practice has been associated with Management Plus for several years now, and the overall outcome of this product to date has been beneficial. I go to Ophthalmology meetings and hear other practices talk about issues they have with competing software. I find it interesting that we do not have those negative issues. Cons The positives far outweigh the negatives about Management Plus. Review Source SP Santosh P. Doctor Medical Practice Used the software for: 1-2 years ### "Fantastic product" July 20, 2015 5.0 Pros Customizable, easy to use and efficient. New staff have learned it quickly which eliminates downtime. Cons Feature requests take a long time to be addressed. These requests can make the system even more efficient. Review Source KH Katie H. Used the software for: ### "Some areas need help" October 7, 2016 4.0 Tech support needs stronger, better trained people answering the phone. Mike is good, but I miss Tyson, Ashley and Mindy. The Indian gentleman, who I can never understand his name, is never able to help me and always wants me to retell my problem via email. I don't have time to do that. Nathan, our EHR Specialist, is fantastic. He always works with us and is honest when telling us if something we have won't work with the change we want to make. Overall, it would be great to have a Tech Support Specialist that we could go to for all our needs. Otherwise, have Lorena and Valerie's extention to reach them when you cannot reach anyone who can help. Review Source JW Joel W. Administrator Medical Practice Used the software for: 1-2 years ### "Great EMR for Ophthalmology" May 14, 2015 4.5 Pros The workflow of Integrity is excellent and it guides you through the exam. There aren't multiple tabs and screens to search through. Cons They could do a better job of communicating upgrades and new features Review Source LS Leilani S. Office manager Medical Practice Used the software for: Less than 6 months ### "Dves review" October 6, 2016 4.0 Overall it has been good however I do think that the updates, new additions to the program should be included in the annual maintenance agreement. We pay an absorbent amount of money annually. Also I am highly disappointed in the experience with Gordon at Practice Builders. He is pushy and very annoying. He absolutely turned me off to this company. Cons Anything added to the program I must pay for. Review Source CL Celeste L. Doctor Medical Practice Used the software for: 1-2 years ### "Integrity Review" June 25, 2015 5.0 Pros The calculating of the HPI and PQRS and how I can review the reports and see our status. Cons The interfacing issues, the appointment issues and the encounter issues with our practice management company. Review Source TC Tammy C. Billing Manager Medical Practice Used the software for: 1-2 years ### "Exceptional customer service and great EMR software" July 17, 2015 5.0 Pros Everyone is very kind and helpful. If you have any questions, during normal business hours, you can always talk to someone. Cons I don't really have any dislikes. The system is pretty easy to use. Review Source MM Mark M. Medical Practice Used the software for: ### "Wish our practice had never heard of iO" January 16, 2015 1.0 Pros When it works free of bugs, it saves time vs paper charting. Cons It has software bugs, an ongoing massive slowdown in payment processing, new problems arising from attempted software patches, data dropping from input screens that require techs to recheck vision or pressure, and inconvenient software update times during patient hours. We have a lack of trust in timeframes given by the company for problem resolution and a lack of trust in the company in general. Review Source MG Michele G. Office Manager Medical Practice Used the software for: Less than 6 months ### "Great EHR system" October 10, 2016 5.0 Management Plus gives us the tools we need to document and track the medical care we give to our EHR patients. Their software is easy to use yet customizable. Pros I love the reporting capabilities Cons The superbill template form is complex and hard to update. It would be much easier to use in an excel format. Review Source KY Kathy Y. Administrator Used the software for: ### "We have been on this software since 2000, Very easy to use and great customer service" July 30, 2015 5.0 We love our Management Plus system!! It is an all in one system for accounting , EHR, scheduling and reporting. The learning curve for this system is so easy and very user friendly. Great for reporting. If you have a need for a report you can customize it to fit your needs with ease. Our EHR is just set to fit our needs not everyone else. It fits in with our work load on a daily basis. Also the Scheduling is just as easy. Customer service is great and always helpful. Only problem I have is updates because sometimes they don't work for us. Otherwise we really love this system. Review Source KRS K. Ray S. Used the software for: ### "" October 29, 2013 5.0 We've had iO Practiceware for eight weeks, and it really surprised me how efficient the software is at maintaining patient flow. I had put off converting to an EHR for several years because I thought it would affect the number of patients seen per day. However, I started with a normal patient flow the first day and was able to maintain my pre-EHR patient flow throughout the training period! They provide trainers for the first ten days that are very helpful during the learning curve. The telephone support is generally very helpful, also. Review Source KG Karen G. Controller Used the software for: ### "ManagementPlus is awesome" October 16, 2015 5.0 We have tried multiple EHR software programs for our Ophthalmology/Optometry practice. The practice includes an ASC and Optical Shops in addition to the Clinics. We have found ManagementPlus to be the best. It is easy to use and therefore easy to train new employees to work on it. The EHR is customizable so it can fit your practice. The reporting is flexible and allows you to run the proper reports to run the practice and evaluate the performance. The support staff is fabulous and is always willing to give you the time needed. Review Source AJ Alan J. Used the software for: ### "" October 29, 2013 5.0 I have grown up with this EMR, having used it since 2006. While it is not perfect (no EMR is), it works and has helped patient flow rather than hurt it. When one office lost internet for a month after Sandy, and I couldn't fully use the system in that office, I sorely missed the EMR functionality. I have continued to compare it to other systems out there and have been pleased with my choice. I have had some issues, but with a little patience, we have been able to work them out. We have also achieved meaningful use reimbursement. Review Source AC Anthony C. Medical Practice Used the software for: ### "KeyMedical EMR" September 17, 2014 4.5 Pros KeyMed is an ophthalmology specific EMR that has exam templates that are easy to tailor to your specific needs. It flows very nicely through the exam and the screen never looks "too busy". Once you are used to it, the exams are pretty quick and easy to document. I've used them since 2006 and have been very pleased with it. Cons Sometimes when there is a software update, I don't know what the updates were. Review Source TF Thomas F. Practice Admin Medical Practice Used the software for: Less than 6 months ### "Management Plus" October 6, 2016 4.0 Quality and functionality have improved significantly in the last couple of years. Support staff has grown and improved also. Pros Ease of use. Cons Training of new employees on the system could be more structured for self study and progressive. Review Source RK Roy K. Doctor Medical Practice Used the software for: 6-12 months ### "This system has all what you would need to run an optometric practice" March 28, 2015 4.0 Pros It is simple to use and you could find self help at support.myvisionexpress or by calling the help desk to walk you through issues. Cons Sometimes it takes more clicks to get to a different part of the patient chart than you would expect. Review Source HM Heidi M. Financial Services Used the software for: 6-12 months ### "MVE works with our office" February 24, 2015 3.5 Pros The support! The people are very kind. They have an answer for everything, and if they don't, they will get it for you! Cons The insurance fee schedules are very confusing. I've been working on setting them up for almost a year now. Review Source SD Susan D. Medical Practice Used the software for: ### "Dissatisfied" January 15, 2015 1.0 Pros There's nothing I like about iO Practiceware. Cons This vendor has a poor track record with us as to timely responses. The software updates are very poorly rolled out. There is no communication about what they are taking away and what they are adding. There are many mistakes, and when we ask when items will be fixed, they tell us these issues will not be addressed for months. Review Source LB Linda B. Financial Services Used the software for: ### "Have used M+ for years. One of their first installs." February 4, 2015 5.0 Pros I own a billing service, and we bill for several specialties other than ophthalmology. As a consultant, I am exposed to many software programs, and I continue to recommend M+ to my clients. M+ has many features that are customizable to each practice's specific needs which is a lifesaver. Cons Agree with other reviewers that the positives outweigh the negatives. Review Source KH Katrina H. Medical Practice Used the software for: Less than 6 months ### "Management Plus ... great decision" October 6, 2016 5.0 We have used this software since 2012. It is very user friendly. You can create and edit your own forms and the support staff is fantastic! Pros Customizable forms Cons There is nothing that I would consider a con. Review Source HF Harvey F. Doctor Medical Practice Used the software for: Less than 6 months ### "Integrity EMR is the best" March 4, 2016 5.0 Pros Absolute best eye MD EMR. This is now the 3rd cloud based EMR that I have used and it is the best one I have used or demo'ed. Highlights include: Ease of doing exams and excellent UI for seeing the entire patient record at a glance. I am incredibly impressed with the customer service and their responsiveness to adding new features. In the past 2 months, they have already integrated 3 requests into the system that I had asked to be added. I highly recommend this EMR without any reservation. Cons Cons: EMR only (need separate billing and optical systems) Review Source Similar Products Featured