--- title: "Scheduling Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Scheduling Manager Software - reviews, pricing plans, popular comparisons to other Maid Service products and more." source_url: "https://www.capterra.com/p/54188/Scheduling-Manager/" page_type: "product" language: "en" --- # Scheduling Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Scheduling Manager ## What is Scheduling Manager? Easy-to-use multi-functional software solution for maid service businesses Streamlines the all-important business tasks: Job scheduling, CRM (Customer relationship management), Invoicing, statements, payment management, payroll, timekeeping, mapping, work orders and more. Take advantage of a variety of business intelligence tools to help increase profitability and increase operational efficiency. Software developed over 30 years, represents the accumulated wisdom of users over that time. ## What is Scheduling Manager used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Maid Service](https://www.capterra.com/maid-service-software/)[Carpet Cleaning](https://www.capterra.com/carpet-cleaning-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 86% Neutral 5% Negative 9% Starting price $795 One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Scheduling Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thoughtfulsystems.com&name=Scheduling Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Scheduling Manager 4.4 (22) VS. [4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews) Starting Price $795 One Time Starting Price $120 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (22) Ease Of Use 4.9 (30) Value For Money 4.3 (12) Value For Money 5.0 (28) Customer Service 4.5 (22) Customer Service 5.0 (28) ## Scheduling Manager alternatives [4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (2,744)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (492)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Scheduling Manager Overview ### Which roles and teams benefit most from Scheduling Manager? Scheduling Manager is most used by business owners, presidents, and executive leaders who oversee daily operations and need reliable appointment scheduling, staff coordination, and calendar visibility. Administrative and general management teams benefit from streamlining bookings, reducing conflicts, improving resource allocation, and keeping customer-facing schedules organized across the business. Answer based on 18 reviews Overview ### What company size and specific industries is Scheduling Manager built for? Scheduling Manager is designed for small to mid-sized service businesses that need one system to manage job schedules, accounts receivable, payroll, CRM, lead tracking, mapping, marketing, mobile access, and business intelligence. It is aimed at service-based companies rather than specific industries. Features and Usability ### What are the key features of Scheduling Manager? Scheduling Manager offers employee scheduling, job scheduling, appointment management, and recurring appointments for calendar-based planning. It also includes dispatch management, routing, and location tracking for field operations, plus work order management, service call management, technician management, and mobile access. Additional features cover billing and invoicing, CRM, inventory management, and electronic signature. Getting Started and Support ### What training and onboarding options does Scheduling Manager offer? Scheduling Manager offers in-person training, live online sessions, and documentation. In-person training supports face-to-face instruction, live online sessions provide guided remote setup, and documentation gives teams written reference material for self-paced review and ongoing use. Answer based on 2 reviews Getting Started and Support ### What customer support options does Scheduling Manager offer? Scheduling Manager provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Reviewer comments describe support as helpful during setup and ongoing use, with clear instructions and guidance for technical questions, though specific response-time details are not available in the catalog data. Answer based on 3 reviews ## Features AI summary Based on 326 Maid Service reviews Capterra reviewers highlight these features as the top priorities when choosing maid service software: - **Customer Database** (**62%** of reviewers rated this feature as critical) - **Recurring Appointments** (**74%**) - **Calendar Management** (**61%**) Scheduling Manager includes **Customer Database** and **Recurring Appointments**, helping maid service businesses keep client details organized and manage repeat bookings more efficiently. However, it does not include **Calendar Management**. Instead, it offers **Scheduling** (**74%**) and **Mobile Access** (**68%**), which give teams flexible ways to assign jobs and stay updated while working in the field, allowing businesses to coordinate cleaning visits and respond to schedule changes more easily. Recurring Appointments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Job Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Scheduling Manager 43 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commercial Properties: Designed to serve commercial properties - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Fleet Management: Management of commercial motor vehicles for work-related purposes - For HVAC Companies: Software designed specifically for HVAC companies - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Residential Properties: For residential properties - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Waste Disposal: Removing, discarding, recycling or destroying unwanted materials - Waste Tracking: Track and segment collected waste based on their properties - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.3 (12) Free Trial Free Version Basic $795.00 One Time Value for money 4.3 (12) 4.3 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (22) 4.5 Based on 22 reviews ## User reviews Overall rating 4.4 Based on 22 reviews Filter by rating 5(15) 4(4) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent JF Julie F. Owner Consumer Services ### "Excellent Scheduling/Billing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2022 We 've been using Scheduling Manager for over 12 years now. Our business has grown with it, and we have built our procedures in conjunction with the software. It's now an indispensable part of our business management. The folks at Thoughtful are always helpful when we need them. Pros Scheduling Manager is easy to use, and provides us all the features we need, day to day, in our business, where we need to schedule over 120 maids every day in various widespread parts of Melbourne. Cons There's nothing I can think of. When we have something we want that's not in there, we call Thoughtful and generally arrange for them to customize it for us. Reasons for choosing Scheduling Manager It provided the functions we were looking for, and the people at Thoughtful were helpful and friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Erica P. owner Hospitality ### "Great Scheduling Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 21, 2019 I don't know what I would do without my scheduling software. It is crucial to our daily operations. It really keeps everything organized and running smoothly. I love the feedback forms and appointment reminder feature, processing of credit cards, and being able to email clients in one shot. I love that Thoughtful Systems will customize documents for me to say and look how I want them to. There is a fee for that of course, but I believe they are one of the only companies, if not THE only company, that offers that. Thoughtful Systems really makes keeping the schedule organized a breeze. Pros Houses all client and employee info Can process credit cards right thru the software mobile app mapping tool customized documents (for a fee) can email all clients at once with the click of a button can send appointment reminders and feedback forms for all clients each day with the click of a button Cons yearly support is a little pricey if i need help with something they don't always answer the phone and i have to wait for a call back i can not edit or customize the documents by myself Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD George D. CFO ### "Great product for our business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 11, 2018 Pros Covers everything we need and is quite fast. This enables us to get the job done efficiently. Very happy Cons Not much really. If we need something we ask for a modification which obviously isn't included in the price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jessica L. Owner/Operator ### "This product made it simple for me to add and delete staff scheduling." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 5, 2017 Pros The ease of use of the product was the best feature. If I had difficulty with a certain area, the "HELP" button was close at hand and would describe step by step what I needed to do. Cons Making changes was a bit difficult. If I had someone on the schedule and needed to reverse and place someone else in that spot, there seemed to be an unneccessarily large number of steps to do so. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amie B. Owner/CEO Consumer Services ### "Archaic and outdated program. " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 June 7, 2017 I'm sure Scheduling Manager was great 10 years ago. But it leaves a lot to be desired and the App has very few features. Pros They provided very detailed one on one training and called to follow up and see if I had any questions. Cons The program is not user friendly, not really geared towards field service professions. There are better products out there for the price. You pay dearly for any extra features like credit card processing or text reminders and have to go through third party companies to get them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kolan H. Owner ### "SMG Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 17, 2017 For basic functions, the software is sufficient. But much functionality is lacking. Reports, multi-screen use, the capacity to change some factors in customer or job files to name a few. Cons The lack of flexibility. The lack or difficulty of generating reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Alex R. ### "Best Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 19, 2016 This software has been a time saver for our company. It is user-friendly and compatible with our other programs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RN Rivky N. ### "Highly Recommended Software program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 18, 2016 I was very happy with the thoughtful systems software program.It was easy to use and understand and their customer service was always great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Chris D. ### "Great Benefit to my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 6, 2016 Was a great decision moving my companies platform over to Thoughfull!! We have been using them for 3 years with very few problems. Customer service is always on point and do a great job. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Mike N. President Consumer Services ### "Feature Rich But Needs Work" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 6, 2016 Feature Rich but needs a much better UI and the ability to easily create custom reports on all the data fields. Also, needs online help for for most visible fields. Finally, unit, system and integration testing needs to be much better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/54188/Scheduling-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.