# Scheduling Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Scheduling Manager Software - reviews, pricing plans, popular comparisons to other Maid Service products and more.

Source: https://www.capterra.com/p/54188/Scheduling-Manager

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# 

 Scheduling Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 10, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Scheduling Manager

## What is Scheduling Manager?

Easy-to-use multi-functional software solution for maid service businesses Streamlines the all-important business tasks: Job scheduling, CRM (Customer relationship management), Invoicing, statements, payment management, payroll, timekeeping, mapping, work orders and more. Take advantage of a variety of business intelligence tools to help increase profitability and increase operational efficiency. Software developed over 30 years, represents the accumulated wisdom of users over that time.

## What is Scheduling Manager used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)[Maid Service](https://www.capterra.com/maid-service-software/)[Carpet Cleaning](https://www.capterra.com/carpet-cleaning-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

86%

Neutral

5%

Negative

9%

Starting price

$795

One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Scheduling Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thoughtfulsystems.com&name=Scheduling Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Scheduling Manager

4.4 (22)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$795

One Time

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (22)

Ease Of Use

4.6 (1,416)

Value For Money

4.3 (12)

Value For Money

4.4 (1,220)

Customer Service

4.5 (22)

Customer Service

4.6 (1,369)

## Scheduling Manager alternatives

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (440)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Contact Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Job Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Quotes/Estimates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Recurring Appointments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule repeating appointments based on a duration of time

Scheduling Manager 41 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Designed to serve commercial properties

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Manage sending personnel and resources to a site as needed

Digitally sign online documents

Assign working shifts or tasks to employees based on their availability

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Management of commercial motor vehicles for work-related purposes

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Manage employee salary processes, data, taxes, and records administration efficiently

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

For residential properties

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Oversee technicians and track their assigned work orders

Removing, discarding, recycling or destroying unwanted materials

Track and segment collected waste based on their properties

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.3 (12)

4.3

Based on 12 reviews

## Pricing

Value for money

4.3 (12)

Free Trial

Free Version

Basic

$795.00

One Time

Value for money

4.3 (12)

4.3

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (22)

4.5

Based on 22 reviews

## User reviews

Overall rating

4.4

Based on 22 reviews

Filter by rating

5(15)

4(4)

3(1)

2(1)

1(1)

Mentioned topic

Sorted by most recent

JF

Julie F.

Owner

Consumer Services

### "Excellent Scheduling/Billing Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2022

We 've been using Scheduling Manager for over 12 years now. Our business has grown with it, and we have built our procedures in conjunction with the software. It's now an indispensable part of our business management. The folks at Thoughtful are always helpful when we need them.

Pros

Scheduling Manager is easy to use, and provides us all the features we need, day to day, in our business, where we need to schedule over 120 maids every day in various widespread parts of Melbourne.

Cons

There's nothing I can think of. When we have something we want that's not in there, we call Thoughtful and generally arrange for them to customize it for us.

Reasons for choosing Scheduling Manager

It provided the functions we were looking for, and the people at Thoughtful were helpful and friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Erica P.

owner

Hospitality

### "Great Scheduling Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 21, 2019

I don't know what I would do without my scheduling software. It is crucial to our daily operations. It really keeps everything organized and running smoothly. I love the feedback forms and appointment reminder feature, processing of credit cards, and being able to email clients in one shot. I love that Thoughtful Systems will customize documents for me to say and look how I want them to. There is a fee for that of course, but I believe they are one of the only companies, if not THE only company, that offers that. Thoughtful Systems really makes keeping the schedule organized a breeze.

Pros

Houses all client and employee info Can process credit cards right thru the software mobile app mapping tool customized documents (for a fee) can email all clients at once with the click of a button can send appointment reminders and feedback forms for all clients each day with the click of a button

Cons

yearly support is a little pricey if i need help with something they don't always answer the phone and i have to wait for a call back i can not edit or customize the documents by myself

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

George D.

CFO

### "Great product for our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 11, 2018

Pros

Covers everything we need and is quite fast. This enables us to get the job done efficiently. Very happy

Cons

Not much really. If we need something we ask for a modification which obviously isn't included in the price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jessica L.

Owner/Operator

### "This product made it simple for me to add and delete staff scheduling."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 5, 2017

Pros

The ease of use of the product was the best feature. If I had difficulty with a certain area, the "HELP" button was close at hand and would describe step by step what I needed to do.

Cons

Making changes was a bit difficult. If I had someone on the schedule and needed to reverse and place someone else in that spot, there seemed to be an unneccessarily large number of steps to do so.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Amie B.

Owner/CEO

Consumer Services

### "Archaic and outdated program. "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

June 7, 2017

I'm sure Scheduling Manager was great 10 years ago. But it leaves a lot to be desired and the App has very few features.

Pros

They provided very detailed one on one training and called to follow up and see if I had any questions.

Cons

The program is not user friendly, not really geared towards field service professions. There are better products out there for the price. You pay dearly for any extra features like credit card processing or text reminders and have to go through third party companies to get them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kolan H.

Owner

### "SMG Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 17, 2017

For basic functions, the software is sufficient. But much functionality is lacking. Reports, multi-screen use, the capacity to change some factors in customer or job files to name a few.

Cons

The lack of flexibility. The lack or difficulty of generating reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Alex R.

### "Best Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 19, 2016

This software has been a time saver for our company. It is user-friendly and compatible with our other programs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RN

Rivky N.

### "Highly Recommended Software program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 18, 2016

I was very happy with the thoughtful systems software program.It was easy to use and understand and their customer service was always great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Chris D.

### "Great Benefit to my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 6, 2016

Was a great decision moving my companies platform over to Thoughfull!! We have been using them for 3 years with very few problems. Customer service is always on point and do a great job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Mike N.

President

Consumer Services

### "Feature Rich But Needs Work"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 6, 2016

Feature Rich but needs a much better UI and the ability to easily create custom reports on all the data fields. Also, needs online help for for most visible fields. Finally, unit, system and integration testing needs to be much better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/54188/Scheduling-Manager/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)