# MyHMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyHMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/54488/MyHMS --- # MyHMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyHMS ## What is MyHMS? AutoClerk provides powerful, mission-critical software solutions that help you manage the daily tasks of running your hotel, managed hotels or chain. Featuring both web-based & desktop property management systems, AutoClerk offers integrated credit card processing, web-booking engines, and a vast number of certified interfaces to third-party products. Our customers are supported 24/7 by our courteous and dedicated staff, all with hands-on professional experience in the hospitality industry.. ## What is MyHMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyHMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.autoclerk.com&name=MyHMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyHMS 4.3 (7) VS. [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting Price $2.99 Per User, Per Month Starting Price $23.86 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7) Ease Of Use 4.6 (405) Value For Money 4.6 (5) Value For Money 4.6 (363) Customer Service 4.6 (7) Customer Service 4.7 (398) ## MyHMS alternatives Highest Rated [4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/54488/MyHMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Built-in Accounting 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accounting functionality within the system, not requiring integration with third-party tools Front Desk Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Guest Experience Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Housekeeping Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Online Booking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Point of Sale (POS) 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software MyHMS 13 features Accounting functionality within the system, not requiring integration with third-party tools Accept and process credit card transactions Long term accommodation for guests Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event One location Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 4.6 (5) Basic $2.99 Per User,Per Month Value for money 4.6 (5) 4.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(5) 4(0) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent SC Shawnda C. administration/front desk Hospitality ### "Missing Autoclerk" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2022 What can I say that explains it better than: I MISS it!!!! Pros The customer support. They were always knowledgeable and friendly!!! Cons It was tricky to learn to use in the first place. A bit clunky and not so intuitive for most. It was intuitive-ish to those of us who prefer IBM over Apple. This was, unfortunately, one of the two reasons my boss chose to change systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Richard L. Owner Hospitality ### "Happy to put MyHMS behind us!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 16, 2022 Pros Not really anything. MyHMS is quirky, with an older interface built for a different time. It might work well for Best Western, however, it does not work well for a small boutique hotel looking to elevate. Cons Having to search for new reservations, and being unable to search by reservation number. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Leisa B. Owner Hospitality ### "Easy to use, reliable and mobile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2018 Pros myHMS is amazing! Within minutes of logging on, I can see everything going on at my property! The ability to check remotely from my phone, tablet or computer saves me time that I can devote to guest's needs. For my staff, the simplicity of making a quick reservation is superb, check-ins and check-outs are a breeze and paperless optional, this all creates a smooth and speedy process that our guest appreciates. Cons Would like to see more housekeeping features with the ability to assign rooms and track progress. I know they are working on something now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jeramiah J. Assistant GM ### "very user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 28, 2018 Pros The help desk provides great customer support. The abilities to customize confirmation letters is fantastic. Cons Would like to see the capabilities to bill multiple room walk-in reservations to one folio so there is only one authorization on the guests credit card and it speeds up the process of checking the guest in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Reeva M. General Manager Hospitality ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2018 Pros Works well on a mobile device. Multiple ways to preform many tasks ( reservations, check - ins ...) a They are willing to listen the customer and add features requested. Cons There are not defined cash drops for each shift. Would like more options for the housekeeping side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Scott C. Front Desk Supervisor ### "Cheap solution with plenty of bugs" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 8, 2014 As someone who uses MyHMS on a daily basis, this PMS is updated semi-frequently, but not always for the better. Inconvenient downtimes (maybe once/twice a month) that last for hours with no explanation, loss of features through updates, constant "glitches" with the credit card tokenization process via Shift4, so on. If you're looking for something to get by, might be worth a look. Using this PMS is mostly straightforward if you can get around the oddities and glitches. If you're looking for something dependable, look elsewhere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2014 Dear Scott, Thank you for taking the time to review myHMS. We always appreciate hearing from our clients and we are dedicated to ensuring our clients have a great experience with our product. As such, we are constantly making feature improvements and always ensuring our customers receive 24/7 support. We are also working on new processes so the product updates minimize downtime and occur at times that least impact our hotels. In addition, we are happy to report that we are working with Shift4 on updates that will occur within two weeks. Again, thank you for your feedback. It is very important to us. HK Hanna K. ### "Great PMS and Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 7, 2014 I own and manage several hotels and, as such, travel extensively. With myHMS I can run all my properties from anywhere with my iPad, and can switch between properties seamlessly with myHMS's property QuickSwitch. The new Manager's Dashboard feature gives me all my important metrics at a glance so I can make decisions quickly and effectively. The staff at AutoClerk is always there to help if I have questions and is responsive to my project suggestions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/54488/MyHMS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)