Best For

myStaffingPro's target customer is from the US or Canada and has more than 100 employees. The system is not limited by industry, internet browser, hiring process, or integration possibilities,

Product Details

myStaffingPro provides social recruiting, applicant tracking, and onboarding to both enterprise and mid-size businesses. We help more than 1,000 companies recruit, qualify, track, and hire their greatest asset - their employees. The web-based system offers requisition posting, social media publishing, document and applicant tracking, as well as an automated onboarding process.

Contact Details

Paychex

http://www.mystaffingpro.com

Founded in 1971

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

myStaffingPro Features

Assessments
Background Screening
Candidate Tracking
Internal HR
Interview Scheduling
Job Posting
Onboarding
Recruiting Firms
Resume Parsing
Resume Search
Self Service Portal
Workflow Management

myStaffingPro Reviews

Showing 5 of 64 reviews
Overall
4/5
Ease of Use
4/5
Customer Service
4/5
Len A.
Corporate Staffing Process Mgr
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
March 19, 2009

“Even with all of its cons, StaffingPro is a good value.”

OverallEven with all of its cons, StaffingPro is a good value. It's simple, quick, has excellent reporting, and a great service team who listens to their customers. As more features are added, it should become more popular among medium-to-large size organizations.
ProsGREAT customer service. Intuitive system. Great features: customizable questionaires & auto emails, FTP feeds to online sites, HM quick response, Email alerts, Favorite Reqs page, Applicant scoring, Parse & upload, interface capability with other systems for background checks, everify, HRIS, etc. MSP is a good value when compared to other ATS systems. Also, HR Services always listens to their customers - making improvements based on our feedback. Customers feel like we had influence in the product's development. The system is always available & stable. Never any issues. Used by our US, Mexico, Canada, and Europe HR staffs.
ConsNavigation, navigation, navigation! Can't return to a "filtered" search - always go back to an unfiltered list. Too few reqs per page - need much more. I find myself always paging thru. Would be nice if new reqs were auto-added to Favorites. Need ability to view recruiter notes in the applicant list. Hiring managers too. Need ability to cancel out multiple HM quick response requests - can only cancel applicant by applicant. Need the specific ad code in addition to link for our newspaper ads in Europe. Need to reduce the # of sourcing screens. Should only go to screens for sources I want (vs clicking "continue" for every source). Need applicant list to be customized and remembered - so it is sorted how I like it(high to low scores and by status). Most important - need ability for multiple languages to meet global needs. Many of our overseas applicants do not speak english.

Vendor Response

By Paychex on October 28, 2009
Len has been a valuable member of our User Advisory Board. We have taken many of his suggestions and implemented them to improve the overall usability of the system.
Source: Capterra
March 19, 2009
Tim T.
Director Talent Acquisition and Recognition
Retail, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
February 10, 2017

“Excellent customer service, a company that truly cares.”

OverallWe have been a customer of myStaffingPro for many years and have seen many changes, as they have with us. Through it all there has never been an issue or interruption of the excellent service they have provided us. At one point due to new leadership in my organization, we went to RFP on a new ATS provider, and myStaffingPro won hands down. Self admittedly, we are a tough customer, always changing, looking for "out of the box" solutions and ideas and MSP has always been there and brought us through it successfully!
ProsExtremely willing to listen to what your needs and concerns are and work with you to develop a solution. We have always had a stable support team with myStaffingPro unlike some of our other HR systems where they change players every six months.
Recommendations to other buyersAn ATS is not a small decision to make, look carefully and extensively before you decide. Think of your needs today, tomorrow and in the future.
Source: SoftwareAdvice
February 10, 2017
Lynda A.
Recruiter
Medical Practice, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 27, 2015

“MyStaffingPro improves every year”

ProsI have been using MyStaffingPro for 6 years. I have been able to adapt the product to our organizations needs over the years so that it just keeps getting better and making my work more efficient. I can email my representative with suggestions or questions and I always get a prompt and helpful response. I love that I can customize it to make my job easier. Candidates can register for email notification of openings. I can create statuses that prompt automated emails with information, survey links, attached documents, etc. I can save documents and notes that help me keep track of where I am in the process with each candidate and position. We have recently implemented an onboarding process that allows candidates to quickly and easily complete onboarding documents online.
ConsMyStaffingPro could improve the reporting functions to make them more user friendly. I would really appreciate that improvement, but for now I just don't use the reports at all.
Recommendations to other buyersMyStaffingPro is affordable, the customer service is prompt and helpful, and the product is very intuitive, easy to learn and adaptable. I would recommend you give it a try!
Source: SoftwareAdvice
March 27, 2015
Corinna B.
Human Resources Staffing Specialist
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
5/5
Source: Capterra
December 15, 2010

“MSP Offers Excellent Customer Service!”

OverallOverall, I would recommend MSP to small/medium sized businesses as a good basic system. Realizing that upgrades and new features are added as developed.
ProsMSP does a good job allowing me to perform my job posting duties and tracking of applicants. The disqualifying feature in the questionnaires really help me eliminate candidates that I do not need to review. The reports seem extensive but I have not had a real opportunity to get into them because we've only had the system for a year. I also love the parsing feature and automatic delivery of email messages. I love the "Register here for future openings" option for candidates. Most importantly, when we have come across stumbling blocks, the staff has been very patient and kind in their time assisting me. I really appreciate great customer service - thank you!
ConsThe system takes a while to really understand and there are basic features missing that I need for my job (ie: when someone doesn't complete the initial application completely and then goes back later to complete it, the system still shows their status as being "Incomplete". Another feature missing (which we are working on) is that any disqualified candidate cannot upload their resume - which frustrates the candidate and doesn't allow us to collect resumes that we could search for later use in upcoming positions. Also, when I candidate goes back into their application, it looks like all of the uploaded job information is missing, so they ultimately end up redoing it all, which frustrates them. I have heard from candidates that it is not the most user-friendly system and is time consuming.
Source: Capterra
December 15, 2010
AnnMarie G.
President
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Source: Capterra
March 30, 2009

“I like the solution. It is a good value for the money. ”

OverallI like the solution. It is a good value for the money. Although it is not as robust as may other solutions, it does support me and my team as we need. We are a relatively small business. We probably hire about 25-30 people/yr, so the solution is fine. If my volume were substantially larger and I had to manage many more candidates I would likely need to upgrade to a higher level from HR Services. Then I would need to maintain candidate status in a much easier format.
ProsThe system was VERY EASY to implement. I was able to have it running and posting in under a few hours. I like the fact that it maintains notes and history. It meets our current business needs.
ConsIt maintains notes, although sometimes the notes are NOT in consecutive order- so you may need to read down the notes for the latest info. (I would like to see this improved.) Also, for several years we have had an issue, when we attach multiple documents to sent to a hiring manager, sometimes the same document is sent multiple times. We now use a work around whereby the recruiters send all emails from within the system to their OWN mailbox, and then confirm that the attached documents are correct before forwarding on to the hiring managers. This is a frustration when you are trying to work fast, and it requires that we manually update the notes since it cannot track the date to the hiring manager if we have to send it out of our own email boxes. I wish the reporting had greater functionality, but we have configured work arounds to get the info we need, and then add in other info manually for our necessary reporting. (ie. hires and hired salaries by recruiter for time periods).
Source: Capterra
March 30, 2009