Lightbridge

Authorize.Net

4.5 / 5 51 reviews


Average Ratings

51 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Costs 2.9% + $0.30 per transaction.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online

Vendor Details

  • Lightbridge
  • www.authorize.net/

About Authorize.Net

IP payment gateway services that enable merchants to authorize, settle and manage credit card or electronic checks.


50490

Authorize.Net Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

Authorize.Net Reviews Recently Reviewed!


Capterra-loader

Gets the job done with hardly any issues ever.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Cons: I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

A wonderful way to process payments

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software makes it so easy to process payments. It was very easy for us to build the bridge between our main software and authorize.net to process all payments through them. The website requires no training and doesn't have a million options of choices to pick from like some do- everything is very self explanatory! Their customer service is great and gets back to you quickly.

Cons: I don't have many complaints about Authorize.net except the reports. They are very confusing and it is hard to know which report you are supposed to be using and when. They don't provide a great description of each report.

An easy payment gateway for mobile solutions!

Nov 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We operate with iPads in the field and were happy to find that our technicians could you authorize.net app with or without a card reader. The ability to use it without a card reader was one less thing to not lose in the field.

Cons: I wish there was the ability to add just a link on our invoices to link to a payment portal, this would be helpful. Also our technicians complain about it "timing" out a lot or being able to start the transaction as if connected, but you are not really and having to log out then back in.

Capterra-loader

Authorize.net - Easy to Use

Sep 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Cons: Honestly, nothing. I've been using it for over 11 years with ease.

Capterra-loader

The payment gateway we've preferred for ecommerce development projects

Jul 02, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from.

Cons: The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net

Overall: Reliable and trusted payment processing

Authorize.net is a payment gateway which allows our school to run credit card payments securely

May 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Authorize.net integrates well with our school website (managed by Finalsite). We are able to set up forms to collect credit card payments for school events. We also have the ability to collect credit card payments for our school store and sell tickets for Parent Organization events. The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing. Credit card payments are processed securely. The reporting features offered by Authorize.net are optimal and information about cash receipts can be downloaded to simplify the reconciliation process on a daily basis.

Overall: 1. Secure processing of credit card transactions,

2. Integration with school's website

3. Creation of payment forms in flexible and suitable for a variety of transactions such as events, school store, etc

Simple for transactions from desktop or mobile

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use authorize.net from our desktop pcs and in the field for our technicians. The administrator features are really good. Being able to make reports and authorize devices in a breeze. And for simple card entry it is pretty straightforward.

Cons: I wish there was a section that just was labeled "recent transactions" so you did not have to go through editing dates and menus. Also, it would be great to see emails of customers after your have sent the receipts.

I like using this application because of it's ease of use.

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

Cons: Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Overall: Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

This company has been great to deal with, always there when we need them

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it's super easy to use, and has been extremely reliable. When dealing with your customers money, thats of the upmost importance.

Cons: We have lots of fraud transactions, but we can't prevent that without implementing settings that would block a lot of legitimate transactions. Wish we could figure out something in the middle.

Overall: Easily complete refunds, voids, and view all current transactions for our business. Easy search function.

Integrated with a shopping cart program

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We used this to accept payments and integrated into a multi-store shopping cart site. Initial integration came from both Authorize and the shopping cart program. They knew the information regarding Authorize, so the integration went well.

Cons: Pricey in the beginning. Take a look at the fee associated with everything before committing. What is the break even point to using this program.

Simplified credit processing for in the field applications!

Nov 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: This program is great for our service techs in the field. It does not require the use of a card reader, although it is certainly supported. Our tech's can quickly run cards through the app without a lot of screens and hassle.

Cons: The program tends to have a lot of "timing out" issues and will appear logged in, but once you start processing the transaction it kicks you out.

Get's the Job Done

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I have used Authorize.Net for about 2 years now and I have rarely ran into any problems. I love the clean format and it's easy to get the job done. I would recommend this product.

Cons: The interface of Authorize.Net hasn't changed in the 2 years I've used the software. So I'd say my only request to improve the software is add some cool new features every once in a while.

Used them for years. Fantastic!

Apr 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is rock solid and very easy to implement. Their support team is fantastic and available 24 hours a day. Used them for many years for every e-commerce website we own, which is 4.

Cons: Honestly, do not know any. It is another great software company with a product that works as promised over and over again.

Overall: Allows us to have solid ecommerce websites. Never fails us.

Company Focused Software!

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Integrations for customization needed for our services.

Cons: Archive dates of transactions going back later and import of data from other software.

Overall: Light University Online has been using Authorize for the last 5 years and we have been very happy with their program and focused on any customization needed for our company.

The integrations that we need, reports, and user-friendly services for sales are perfect for our daily income.

easily access and apply credit card activity charges for clients

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly on the charging of credit cards and checks. Reliable and quick to use. Daily use is excellent for these purposes

Cons: The reporting of void transactions or credit card chargebacks isn't easy.

Searching for a transaction is not easy. The reporting functions do not fully work for me.

Overall: Great processing of credit cards and checks.

Capterra-loader

Having Authorize.net in our business is a like having your own bank !

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can accept any card payments which gives ease of payment and receipt, processing sales is never easier!

Cons: As a business you wanna cut down costs and though their rates are fair, youre expecting more options to cut down costs.

Overall: Authorize.net is reallyeasy to useand makes payment processing a breeze!

Reliable gateway to processing payments

Mar 20, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Works with most merchant processors. Offers both credit cards processing, as well as ACH (eCheck) payments processing. Variety of reports available.

Cons: Sometimes Authorize.net is down, this is rare, but when it happens you can't process your payments. They usually try to fix it fast.

Authorize.net keeps our customer's information secure!

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: We use Authorize.net for the credit card processing needs of our small non-profit. Easy for us to invoice customers without needing to secure their credit card information in-house.

Cons: The invoicing feature has a 'due date' field that auto-populates to the date the invoice is sent unless manually adjusted. It then sends a 'past due' message if it's not paid that day. It would be nice to have that automatically date for a month out.

We are trying to switch to a new platform, but Authorize.Net is making the transition difficult.

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: The settlement reports are quite clear and user friendly. The processing is smooth, and the system rarely has issues. We also like the email receipts that can be automatically emailed.

Cons: The few times I have contacted the support team they have not been helpful, nor friendly. The options for customizing receipts and the overall look is lacking. The credit card fees are also a bit high in comparison to similar software.

Very Efficient and User Friendly

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Authorize.net is very user friendly and easy to use. The search functionality is superb, and allows use to locate transactions with ease.

Cons: I have had no problems using this software at all. There is nothing I can say that I have had problems with.

Overall: It is seamless.

Great for a mobile business with multiple service vehicles in the field

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is so simple and easy for my technicians to use in the field to get direct payment - and allows us to have minimal accounts receivables!

Cons: Doesn't work when there is not cell phone coverage. We also have to change the passwords quarterly - and the system does not give us any warning on this.

Overall: East of use! Technicians can run credit cards in the field directly from their cell phones! Payments are process quickly!!

Capterra-loader

Authorize.net is one of the easier merchants I've been able to integrate into my eCommerce Business!

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The fact that it is compatible with WordPress makes my life a lot easier. The per transaction fees are very competitive as well.

Cons: Monthly fees are always a con. It would be great to have fees strictly calculated based upon volume of sales.

Capterra-loader

Easy to subscribe and recurrent payments

Jul 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The very best thing I like about utilizing Authorized.net is the capability to develop repeating billings for the deals. makes it more distinct as well as the users like this function as they do not have to provide their card information whenever when the renewal occurs.

Cons: We can create the deal reports just for approximately 3 months, if we require the deal information for the last 1 year then we have to create the information every quarter and after that combine it to one file.

I use Authorize.Net in my daily job to process credit card transactions.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is so easy to edit an existing subscription. It is also easy to search any recent transactions.

Cons: I don't like that the "back" button doesn't really work here. Like if I don't search the right thing at first I have to go back to the search screen instead of the results screen. If that makes sense.

Excellent, inexpensive, service provider with free fraud protection tools . Great customer support.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it provides fraud protection tools that gives me peace of mind while handling my information. I also like the professional payment seal. I also like that it has been in business over 20 years. It makes me feel more secure that an established company will be handling my payments. They accept all forms of payments which make it easier for my customers and helps increase my sales.

Cons: I know they are inexpensive but when business is slow, I would prefer that I wouldn't be charged the same fees.

An easy and effective way to collect money and funds

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are a non-profit ministry and receive much of our support through Authorize.net. It is an easy way to collect and also offers great features like reoccurring payments, user specified amounts, etc

Cons: One con of Authorize.net is that there is a fee with each donation or gift, which can add up quickly. It also some of it's features and functionality seem more basic and look more outdated and less stylistic.

Overall: A quick, safe, and easy way to collect money and donations

fairly easy to use but could stand a few updates

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to access reports. Easy to charge a card online. Clean website appearance. I use the transaction reports on a near daily basis, it also shows declined transactions which is nice.

Cons: I wish that it was easier to find chargebacks and other charges. I would also be nice if the batch reports showed totals so that I could more easily match to my bookkeeping software.

Organized Financing

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use this software minimally but what I manage is charging payments and running reports. It's very easy to find past charges and they make it easy to keep track but providing ID numbers on every transaction.

Cons: I don't use all features on this product but I have not had any problems with the area I manage. Payments and Reporting.

Moved from Stripe to Authorize.net

Aug 20, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has top of the notch security measures and protection features. It is very easy to integrate to our PMS through API use and also connect it through the bank account. Cut-off time works very well also.

Cons: Maybe their platform (web site) can be updated to become more user-friendly.

Very efficient and easy to use.

Dec 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can run searches of different transactions and in various ways, make looking at inquiries easy and efficient.

Easy Way to Run Credit Cards

Jan 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This software makes it very simple to run credit cards, and the funds go directly into our account with no issues. The small fees the company charges are reasonable. If the card declines, you would have to re-enter all the information to try again; it would be nice if you could go back and just make whatever changes necessary to run the card successfully. Other than that, I would recommend this program to other businesses.

A Great Payment Gateway

Aug 07, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of its best features is how well it integrates with other systems. It's been an industry standard for years and is a safe bet when your payment processor needs to play nice with other programs.

Cons: Some of the search features aren't the most user friendly for me and took some getting used to.

Auth.net

Sep 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Pretty easy to use. I took about an hour or so to learn how to run transactions and refunds.

Cons: Fees are a little high and will charge even if you are not using the account.

Overall: Overall good software for a beginner, easy to learn if you aren't to techy but beware of hidden fees.

Stay FAAAAR away!

Apr 05, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: They're dated and they don't play fair, and that's why disruptive companies like Stripe and Square are making Authorize.net fall out of the public eye. I wish I could share something positive here so you don't just mistake this review for someone who had a bad experience. However, I'm unable to find even one thing to state here. They don't even let you keep the funds you receive from customers.

If you choose to go with Authorize.net, just be VERY careful. (Whatever that means.)

Cons: If they play that game with you, call your bank and issue a chargeback on them. Don't concede to this company or they'll just keep taking advantage of you.

Overall: No benefits, only problems.

Easy to use!

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It has worked great. Refunds are easy. It is very simple to use without instruction. It automatically links to the website.

The service they provide is very valuable but sometimes hard to navigate.

Jun 14, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to refund transactions and review fraudulent charges is quite helpful and the ability to see the transactions and get some data is helpful.

Cons: Sometimes finding the location for the action you need to perform is a bit time consuming and cumbersome.

Good merchant account software

Dec 22, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Set up Authorize.net for several client E commerce sites the past 6 years to accept cc payment. Tool works ok but too many moving parts and complicated.

Pros: Good merchant account

Cons: Their merchant account website is outdated and not very user-friendly. It's also over complicated. Also, when processing a manual order, if you take too long entering a new order, it times out and you have to re-type all of the client info again!

Simple, easy, and effective way to get payments!

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Our team mainly uses this software for the credit card processing for our events. It's quick, amazingly reliable, and super easy to use. I appreciate the time value of this software and love how quickly I can collect card information.

Cons: I wish the software had a live link or a way for clients to be able to access the link to put their own credit card information in rather than us having to do it ourselves.

Capterra-loader

Safe and Easy to Use

Aug 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Authorize.Net makes it really easy to process and capture card transactions in a safe way. It also has an easy process for refunds. I am very happy with the software for my business.

Cons: There is nothing about Authorize.net that I do not like currently.

Capterra-loader

Excellent product, but is not always great for customer service

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Authorize.Net allows you to receive payment from your clients with ease by taking credit card information and allowing our finance department easy access. It is quick and usually painless

Cons: I wish there was a way of knowing why a CC was declined, or being able to send a code to your client so you didn't have to call them for each payment that is made.

Does what I need it to do

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Authorize.net to take payments for various events, programs, and membership dues. My favorite thing about it is that it is easy to use. This is the first payment gateway that I had ever used and it was very easy to learn how to search, make payments, and pull reports with no help.

Cons: I have never had a problem with Authorize.net. However, I have had people call and ask for data in our account who were not Authorize.net representatives. They tried to walk me through different steps as if they were affiliated with them in some way.

Good, but costly.

Feb 13, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I have used Authorize.net for credit card transactions at several businesses. It has always been reliable and easy to manage. I've always felt it was quite safe and secure.

Cons: The per transaction charge is high in comparison to other competitors (for merchant accounts). Whenever we did have issues, the customer service was a bit lacking.

Capterra-loader

Great way to connect business to customer payments

Feb 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Implementing authorize.net allows us to process payments from customers and automatically update accounts receivable in our software. Makes it very simple to use.

Cons: A little confusing in terminology when setting everything up, but once it is setup it works great so far.

Does what it needs to, but is a bit more expensive than we anticipated

Jan 24, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Authorize.net was referred to us by our bank, so we went with them. On paper the fees and rates seemed reasonable. Once we started using it, the fees mounted and they routinely add new ones. I spoke with customer service and they say that our agreement allows them to add and/or change fees without any recourse. We haven't been thrilled, but we have 1 year left on our contract. Read the fine print. Watch out for annual fees, etc. There are lots of options out there and we would choose differently if we knew then what we know now.

Great product & super easy to navigate!

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! Super easy on the back end and for clients!

Cons: None

Overall: We use this product for payment of Planning Fees - it is AWESOME! We have it linked to our website so the client can pay their annual fee through our website or they can give us the card to process ourselves.

Recommendations to other buyers: This is a great product!

Great payment processing software

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a great payment processing software. It's very easy to take customer payments or even refund them when needed.

Cons: The reporting functions could be a little bit more user friendly and have more options for getting information.

A must have payment gateway for API

Feb 25, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Authorize.net as a direct payment gateway is a bit confusing but its ability to integrate via API with many other applications makes it a leader in the industry.

I don't care for the look and feel of the gateway itself, but through the API we are able to create invoices and bill directly from our main CRM allowing us to track, update and control payment schedules without logging into a separate payment platform.

A Very Standard Payment Management Systems

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: Authorize.net is one of the most commonly used payment management systems. We were able to sync the account with the payment cart of our education registration software, ABC Signup, which was good. It's easy to process payments in this platform and easy to search by date for transactions that need to be researched.

Great Merchant Service

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've used Authorize.net for about 1 year now and have been impressed. It is compatible with just about everything which is very helpful. I just wish that there was a little more internal customization options with the native shopping cart. It gets the job done and well. Customer service is always very helpful.

Merchant Gateway at its best

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Authorize.net features easy to use and very user friendly software. The program has awesome search features, easy to access reporting and awesome fraud protection and filters in place. This is by far the best gateway I have used and I have used more than a few in the past.

Dec 13, 2017
5/5
Overall