# FAMCare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FAMCare Software - reviews, pricing plans, popular comparisons to other Human Services products and more. Source: https://www.capterra.com/p/55008/FAMCare-Human-Services --- # FAMCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FAMCare ## What is FAMCare? FAMCare is a configurable case management platform built for human service organizations managing multiple programs, funding sources, and reporting requirements. Capture program-specific intakes, services, and outcomes while maintaining a single, longitudinal client record across the organization. Eliminate spreadsheet-based reporting with real-time, funder-ready performance tracking and cross-program visibility for leadership. Adapt workflows as new initiatives and funding streams are added without replacing your system. Role-based security, audit trails, and scalable cloud deployment support compliance and growth. FAMCare provides the operational and reporting foundation agencies need to demonstrate measurable impact, strengthen funding, and scale services with confidence. ## What is FAMCare used for? [Human Services](https://www.capterra.com/human-services-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/) Overall rating Based on 20 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FAMCare alternatives [4.4 (33)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (43)](https://www.capterra.com/p/192006/FristCallTechnology/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/55008/FAMCare-Human-Services/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Case Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Client Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Employee Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Forms Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Goal Setting/Tracking 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time FAMCare 95 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws The allocation and provision of beds Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Manage the treatment plan and coordination between care providers and patients with special health care needs Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tools to aid in the collection of information to determine a person's problems and symptoms. Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Creation and customization of dashboards Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Electronically collect payments for goods or services Digitally sign online documents Identifying if all conditions that entitle a client to certain benefits are met Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Intended to be used by governmental agencies Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Ensure compliance with the General Data Protection Regulation protocols Establish measurable goals and objectives and track their progress over a specific period of time Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Compliant with HIPAA, which sets standards for sensitive patient data protection Activities related to the initial admission of a charge into the organization's care Records of patients' medical history Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple locations Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Process of managing several related projects or business activities to achieve organizational goals Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Create treatment plans that document interventions and outcomes to track patient progress Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Create, design and manage workflows for repetitive tasks Features 4.1 (13) 4.1 Based on 13 reviews ## Pricing Value for money 3.9 (13) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/55008/FAMCare-Human-Services/pricing/) Value for money 3.9 (13) 3.9 Based on 13 reviews ## Integrations [ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ miniOrange](https://www.capterra.com/p/158608/miniOrange/)[ Elavon](https://www.capterra.com/p/183057/Elavon/)[ Oracle Fusion Cloud EPM](https://www.capterra.com/p/227025/Oracle-Fusion-Cloud-EPM/) ## Support, customer service and training options Customer Service 4.6 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (20) 4.6 Based on 20 reviews ## User reviews Overall rating 4.3 Based on 20 reviews Filter by rating 5(10) 4(8) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent DC Dafne C. Director of Family Services Individual & Family Services ### "Recommend FAMCare for your group!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2025 We have had a wonderful experience overall, and we have been a customer for 7 years! A few little tweaks is all that's needed and FAMCare is always working to improve the product. Pros FamCare is very organized, and easy to use and navigate. Our staff are able to learn quickly how to navigate around in FAMCare. Everyone likes how one client's record is all together and with use of favorites, you can move around easily within a record. We love how easy it is to upload documents, and case notes have useful fields that are easy to use. We also appreciate the security available and the ability to view user data like last log on date and time. We truly value the announcements feature and use it regularly to increase positivity (we post positive messages only there!) FAMCare customer support is great and they respond quickly! They are always available to help us and get our questions answered and they care about their customers and the experience customers have using the platform. Cons Sometimes reports have extra rows or columns that we have to delete before manipulating the data in a spreadsheet, like a "RAW" data column that we cannot use. Not a huge deal but it just makes a few extra steps for us. A fun feature, the announcements, doesn't allow you to resize your uploaded image until after you save and schedule the announcement, so you have to go back to it a second time to resize it. If it's a large picture, when staff sign on, they won't be able to see the whole thing unless you resize it so it's smaller. Also, for a small non profit, FAMCare is expensive but we make it work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Elizabeth M. Manager Non-Profit Organization Management ### "Customizable with steep learning curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 3, 2025 Overall, I've had fun trying to figure out which new ways we could use it but I make sure I have lots of time to work on a new idea before starting because it always takes longer to learn the project then expected. Pros How customizable it is. Once we learned how to use it properly, we've learned many new applications for it. We had three project managers and each of them was wonderful to work with, well educated on FAMCare and very polite and friendly. Cons The steep learning curve and how complicated pathways are to navigate. I found both of these to be true as an admin and a user. Alternatives considered [Casebook](https://www.capterra.com/p/200357/Casebook-Platform/) Reasons for choosing FAMCare The reporting abilities and potential of growth to other departments in our org. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Andy G. Data Systems Manager Health, Wellness and Fitness ### "FAMCare is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 30, 2025 We switched to FAMCare as our data system last year, and the transition has been seamless. Staff are very happy with the system and its ease of use. FAMCare also has a very powerful reporting system. Pros FAMCare is extremely customizable, the interface is user-friendly and intuitive, and the reporting tools are great. Cons Sometimes minor bug fixes are very slow - FAMCare is quick on significant issues, but less important issues can take a while to resolve. Alternatives considered [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) Reasons for choosing FAMCare FAMCare was much more affordable and offered many of the same features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KV Krystle V. Execuitve Director Non-Profit Organization Management ### "FP FAMCare" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 30, 2025 The training was wonderful and was very easy to follow along. I think more of the front-end building of the program should be done by FAMCare considering the money we pay for the program, however I like that we learned how to do some formatting on our own. This would not have been a problem if we had more time and man-power to do so. Overall, we are able to house our data in an efficient way! Pros The personalization of FAMCare makes it easy to continue our workflow and be able to document all information needed on our clients. Cons The reports are difficult to use and do not provide us with all of the data needed for our National census. We've had to do some of our own reporting in Excel to get the information for year-end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Computer Software ### "the best tool for consolidate the links of family" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2022 my overall experience with FAMCare is that it allows all members of the family to be in constant contact and to strengthen the family ties Pros it's very innovative software for keep the links of family Cons what I don't like is that there is enough bugs in this software Switched from [MNprogram](https://www.capterra.com/p/213080/MNprogram/) [NewOrg](https://www.capterra.com/p/124958/NewOrg-Management-System/) [Foothold](https://www.capterra.com/p/118751/AWARDS/) [Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/) [AZZLY Rize](https://www.capterra.com/p/147005/AZZLY/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sandra C. Case Manager Education Management ### "I find it really easy to use FAMCare to place the student's information and keep up with the cases. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2022 Not Applicable Pros I appreciate the easy access to get to and from a case, as well as now being able to see the notes placed on each case rather than closing a note and then having to go back and searching for the next note place on that specific case. It is now all there for me to see all at once. Cons At this time, it has gotten easier to use this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Luis M. Data Coordinator Non-Profit Organization Management ### "FAMCare is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2020 Overall, The FAMCare database has allowed us to turn around large amounts of data into statistical insights in a fraction of the time it would have taken if performing the same function via spreadsheets. Pros The best feature about FAMCare is its versatility. It can be customized to meet anyone's data needs and the FAMCare team is a great resource to helping you tailor the database to meet your company's needs. Cons One of the cons is the amount of time it takes to set up the system. But once it is set up, it is an amazing tool. Reasons for choosing FAMCare There were alternative softwares we were considering at the time, however, FAMCare's customization is what made it stand out in relation to the rest. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Judith W. CEO Individual & Family Services ### "Slow & Old, so we left." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 18, 2020 It was terrible. Pros It was the only option we had at the time. Cons It took years to configure and customize the system with foster care managers learning how to code SQL to help support and move the project along. Reasons for choosing FAMCare Only option Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 20, 2020 Hi Judith, we're sorry to hear about your experience. I know there were some extenuating circumstances outside of our control that contributed to several issues when you were with us years ago. We pride ourselves on the overall efficiency of FAMCare and the high quality standards we maintain. As you can see from our other reviews, we work hard at providing great service and a solid platform to our clients. We may not be able to change the past, but would love the opportunity to show you how FAMCare is helping agencies today. I think it would change your mind. Thanks again Judith. TD Travis D. Medicaid Waiver Technology Coordinator ### "Adaptable and Versatile for Business Practices" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 7, 2017 Pros FAMCare is efficient in data collection, reporting, and case management. The software has enabled our agency to go from paper files and documentation to electronic. We can track user activity, documentation, and caseloads. Also, FAMCare has provided us with tools to report on data that is being collected by staff. Our staff no longer report data in a spreadsheet and then another staff member compile it to a master spreadsheet. In a fast pace world, our old methods were not efficient or reliable. Also, simple forms can be created without having any web coding knowledge through their Pathways module. This helped our agency create agency specific forms and collect data electronically. FAMCare has helped us grow as an agency, provide better case management to our clients, and monitor our staff for productivity and efficiency. Cons FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service. In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2017 Travis - thank you for your feedback. It is very much appreciated. Regarding offline components - we have created a few forms for clients that have helped in this regard. In most cases they were tied to case notes and basic demographic. As a custom project - we can tailor forms to work in an offline setting which would sync to FAMCare once an Internet connection was established. MT Monique T. Division Manager ### "It is a credible case management software system." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 4, 2017 It's an electronic system that maintains data long term. Pros It is user friendly and has scanning capabilities. It has the ability to create reports as well that are user friendly. Cons The software does completly meet the current needs of the program as the program has changed since it's implementation. However, we cannot afford to upgrade it, nor am I sure that this program would be the most effective at this point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2017 Monique - thank you for your honest feedback! The platform flexibility does allow us to help you integrate your newer court program requirements, but we do understand having to work within budget constraints. We have introduced new tools and may want to have a conversation around what can be done to help. As always, thank you for your continued support. [View all Reviews](https://www.capterra.com/p/55008/FAMCare-Human-Services/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)