--- title: "Boomi Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Boomi the right API Management solution for you? Explore 274 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/5520/Boomi/reviews/" page_type: "reviews" language: "en" --- Boomi 4.4 (274) [View alternatives](https://www.capterra.com/p/5520/Boomi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Boomi Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews RK Rizwan K ERP Solution ArchitectHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “The low-code, drag-and-drop interface makes it very straightforward to design workflows, even for complex integrations.“ April 12, 2026 Jean Faya K data analystAccounting, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “bugs occur from time to time that the only problem“ November 15, 2022 RK Rizwan K ERP Solution ArchitectHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Overall, the combination of ease of use and strong data visibility makes Boomi a reliable and efficient integration platform, especially when managing multiple systems and ensuring data accuracy across them.“ April 12, 2026 MF Maizy F Music DirectorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “One qualm I have, is that there's been a time over the last year, where the vendor has made an update to the software that broke a flow. “ September 28, 2021 RK Rizwan K ERP Solution ArchitectHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Another aspect I really value is the visibility it provides into data as it moves between systems.“ April 12, 2026 Tony Ricardo R Agent/World’s Best BossInsurance, 10,001+ employeesUsed the software for: 6-12 months. “Boomi provides the necessary tools and knowledge to be able to carry out the different tasks and improve our companies, through one of the most important integration systems we have used.“ February 1, 2023 ## Showing most helpful reviews Showing 1-25 of 274 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tony Ricardo R. Agent/World’s Best Boss Insurance Used the software for: 6-12 months ### "Boomi integrates your integrations" February 1, 2023 5.0 Boomi helps our companies around the world to achieve concrete integration of each of the old platforms or tools that manage all our processes, this in order to unite and centralize all the information and processes and to find them all from the same place without having to be navigating everything and wasting valuable time. With Boomi, all our tools are intertwined due to the large amount of codes it supports. Pros The tool offers excellent BPM flows that allow us to improve the way we run our operations inside and outside the company, achieving a constant improvement in all products and services. The API management is extremely simple and intuitive, clearly you must have slight previous knowledge to carry out each of the changes. The tool does not consume so many resources for a highly technical software. The tool can be recommended to any entity or organization that needs to start integrating and centralizing its different tools and achieve a new evolutionary step in terms of being an organization. Boomi provides the necessary tools and knowledge to be able to carry out the different tasks and improve our companies, through one of the most important integration systems we have used. Cons In some moments where we must generate scenarios that are slightly complex it is difficult to integrate the tool, which forces us to look for third party solutions to be able to carry it out without wasting time. Boomi's user interface is not as simple as expected. The performance graphs could offer a different way to see how things are happening. The price may be a bit high compared to other competitors. Review Source VR Verified Reviewer Senior Information Architect Package/Freight Delivery Used the software for: Less than 6 months ### "Boomi Product Review" October 3, 2019 4.0 I would say it has been overall very positive. When I have a problem I know I can reach SENSITIVE CONTENT HIDDEN and he gets back to me so quickly and resolves problems quickly as well. Resolutions are always solid recommendations, never a hack or a let me figure it out scenario. Pros Ease of use and company's commitment to the platform and its customers. Monthly updates fix and address problems we are facing and it feels really good to see all the successful customers at BOomi world. Cons Flow is my primary con, only because we knew the Flow to Boomi Integrate Integration would be necessary but it seems like it may be difficult tech for the citizen Integrators. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Boomi Ease of use and best in class. Switched from [PowerCenter](https://www.capterra.com/p/117/PowerCenter/) Need to modernize integration capability at the enterprise level. Need to adopt Gartner Citizen Integrator model. Review Source SL Simon L. Development Manager Information Technology and Services Used the software for: 2+ years ### "Fast to build Can be difficult to fix" October 2, 2019 3.0 A host of apps integrated Pros Speed of development and range of connectors Cons Frequent need to restart atoms. Crashes often. Reason for choosing Boomi License restrictions Review Source VR Verified Reviewer Consultant Information Technology and Services Used the software for: 1-2 years ### "Boomi" October 3, 2019 4.0 7/10 Pros UI and customer support quick responses also the community Cons very thin. not enough complex functionality natively resulting in complex groovy builds which leads to slow run time if volume is large Reason for choosing Boomi infa Switched from [PowerCenter](https://www.capterra.com/p/117/PowerCenter/) Also Datastage. Switch because cost and single platform for all domains Review Source EL Eric L. Director - Business Applications Computer Software Used the software for: 1-2 years ### "NetSuite to Salesforce Integration" October 3, 2019 5.0 Pros the ability to fully customize the ETL process between our core business Systems Cons The system is very well put together, but it is still a little heavy to use without the proper technical background Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Boomi cost/value was way better with Boomi Switched from [Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/) Their support was horrible and their product had serious limitations Review Source VR Verified Reviewer Software Developer Renewables & Environment Used the software for: Less than 6 months ### "Impressive Integration Platform" October 2, 2019 5.0 Pros As someone who is new to integration, I was impressed by how easy it was to learn how to develop integrations on the Boomi Platform. The learning managment system and support/user guides were essential in jumpstarting my company's integration development. Cons It is easy-to-use software. I would like to see improvements to Boomi Suggest, but I know it will be better over time due to the machine learning algorithms. Review Source BD Benjamin D. Lead Software Developer Broadcast Media Used the software for: 6-12 months ### "Getting Started and a great start" October 1, 2019 4.0 Overall it is a good start as we are learning to use it with our team internally Pros I liked how we could quickly build integrations without needing to stand up a new environment each time Cons The reporting leaves a lot to be desired. For me it takes so long to find issues when troubleshooting. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Boomi pricing was better and it fit better for our enterprise architecture Review Source DC Dee C. Mgr Software Administration Higher Education Used the software for: 1-2 years ### "Easy to adopt and role out integration strategy platform" October 2, 2019 5.0 Very positive experience working with this product and the support from Boomi has been outstanding Pros This platform was very easy to learn and roll out. How to stand up the infrastructure was understanding the requirements was well documented. Cons The lack of ability to lock down file structures Alternatives considered [PowerCenter](https://www.capterra.com/p/117/PowerCenter/) Reason for choosing Boomi Ease of use, pricing model for connections and feedback on support model Review Source RK Rizwan K. ERP Solution Architect Hospital & Health Care Used the software for: 2+ years ### "Powerful Integration Platform with Great Visibility, but Costly at Scale" April 12, 2026 4.0 Overall, the combination of ease of use and strong data visibility makes Boomi a reliable and efficient integration platform, especially when managing multiple systems and ensuring data accuracy across them. The new dashboard with analytics brings in better insight on data transfers. Pros Working with Boomi has been a great experience, particularly because of how easy it is to build integration processes. The low-code, drag-and-drop interface makes it very straightforward to design workflows, even for complex integrations. This significantly reduces development time and allows you to focus more on business logic rather than technical overhead. Another aspect I really value is the visibility it provides into data as it moves between systems. Boomi offers clear tracking of data packages, making it easy to monitor, troubleshoot, and audit integrations. You can quickly identify where an issue occurred, inspect payloads, and resolve problems efficiently, which is crucial in production environments. Cons One of the main drawbacks of working with Boomi is the cost structure, particularly the high cost associated with adding new connections. As integrations scale across multiple systems, the pricing can increase significantly, which may be a concern for growing organizations or projects with tighter budgets. Additionally, the support experience could be improved. While documentation is available, resolving more complex or urgent issues through support can sometimes be slower than expected, which can impact timelines in critical situations. Review Source Aditya R. Software engineer Information Technology and Services Used the software for: 6-12 months ### "Boosting Seamless Data Integration and Management with Boomi" June 25, 2023 5.0 I had positive experiences with Boomi, appreciating its comprehensive integration capabilities, ease of use, and ability to streamline data integration and management processes Pros There are several features and aspects of Boomi that users often appreciate like User-Friendly Interface, Broad Connectivity, Real-Time Monitoring and Alerts etc. Cons Boomi is generally considered favourably, although there are some features, such as pricing structure and complexity for advanced configurations, that some users may find less appealing. Reason for choosing Boomi Because of its comprehensive integration capabilities, ease of use, and ability to streamline data integration and management processes. Review Source RH Robert H. Integration Architect Insurance Used the software for: 6-12 months ### "A Better Way to Work" December 6, 2016 5.0 Boomi is a point-and-click tool that has many features across a broad functional spectrum (e.g. Enterprise Service Bus, Web Service Gateway, Managed File Transfer, Messaging). You use a drag-and-drop interface to create processes, with no coding required (though you CAN use Groovy or JavaScript when needed). What can you do with it? You can: create and consume web services; perform database CRUD operations; get/send files over FTP/SFTP; read/write JMS queues; read/write to file systems (Linux, Windows, Mainframe, etc.); send/get email; read/parse/create EDI; etc. Nearly everything you do in an IT shop to integrate systems and applications you can do via Boomi. Boomi isn't ideal for everything. E.g. complicated ETL, voluminous file transfers, complicated processing, etc. But for the everyday IT tasks, Boomi is the perfect middleware tool. Simple tasks can be done in minutes with Boomi: read from a database to create a report and email it; call web services; web-service enable an existing process; create an enterprise web service that orchestrates a process; poll directories looking for files; poll JMS queues looking for messages; copy data between two applications; convert data from one format to another; in short - anything involving integrations between systems or applications can be done in Boomi. At my company we're starting to use Boomi for all middleware activities - it's fast and easy to create processes that perform a variety of tasks. Boomi does the heavy lifting, we just configure shapes, connect them together in a process flow, and then push it to production. Sometimes we have to use code (Groovy or JavaScript) to do complicated things that the tool doesn't natively do (e.g. date manipulation/calculation, call out to a Java Library to create a Java Web Token), but otherwise it seems to do everything we want to do. Nearly anything you can do in Java, .NET, python, perl, etc. you can do in Boomi with little or no coding. Boilerplate development (like creating data services, extracting data to files, running scheduled tasks, etc.) can all be done in minutes or hours in Boomi rather than days or weeks in traditional programming languages. Boomi doesn't replace all of your tools - but it replaces 80% of what you do with those tools and it takes 20% of the time to do it. I'm convinced that it's the future of traditional IS development. Pros Ease of use, simplicity of the programming paradigm, and the vast capabilities of the product. Cons It doesn't implement everything in a given spec (e.g. I can't access the full request/response for a web service call; I can't use all features of standard functionality like SMB; etc.) The tool needs to mature a bit more so that it can be leveraged more in a variety of enterprises. Review Source DB David B. Sr Integration Engineer Computer Software Used the software for: 6-12 months ### "Boomi is fantastic" December 14, 2016 5.0 We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level. Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier. My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow. In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map. You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half. Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere. Pros Ease of use Cons Not sure Review Source RB Richard B. Senior Developer Hospital & Health Care Used the software for: 6-12 months ### "Integration tool with GUI interface is OK for Salesforce-to-SQL integration" December 7, 2016 4.0 We are using Boomi in an on-premise installation to integrate other software. It is adequate. The drag-and-drop interface web-based interface is easy-to-learn and generally responsive. Monitoring and scheduling are fine, though error-reporting is via system-generated emails that must be reviewed manually or via email rules (you need to buy an additional "Connector" from Boomi to send your own emails). Dedication to the GUI interface limits flexibility -- code and SQL statements can be so powerful, but you cannot get to them. There is "Groovy", a Java-like scripting language, but figuring out how and where to call it is difficult -- the in-process and "document" touch points are not intuitive and are not well-documented. Customer support is generally responsive but not always helpful. Their first question is "send me the URL of your cloud interfacing definition", and when we explain that we are on-premise (required for database security) then answers become tough to get and more vague. We get TIMEOUT errors when moving tens-of-thousands of records from Salesforce to SQL. Boomi's response is that the error is from Salesforce so it is Salesforce's problem. However, we did not get these errors from our previous integration tool from Bluewolf. Unfortunately, Bluewolf does not integrate with OpenAir, so we had to change tools. We work around the TIMEOUT by changing schedules and changing the interface approach to moving fewer records. Overall Boomi does the job and we have made it work -- I have no delusion that there is a great tool available for this difficult job of cross-system integration. My interpretation is that Boomi is focused on web service integrations with small message sizes, and the on-premise solution is an afterthought. Pros Ease of use; web access Cons Slow with large numbers of records to transfer; little access to underlying Salesforce SOQL and SQL Review Source VR Verified Reviewer Customer Business Operations Lead - QAD Cloud ERP Computer Software Used the software for: 1-2 years ### "Key to integrate our customers, but sometimes challenging doing things correctly " November 7, 2018 4.0 Overall, the experience has been positive for us as a Partner and our customers. The biggest area of improvement is within monitoring as we expect the product to have those capabilities baked in and not us having to develop our own monitoring. Pros Dell is great for connecting disparate systems and helping us streamline our go-lives. Cons The biggest complaint with Boomi is the lack of built in monitoring and the level of knowledge within Support when calling in. Most of the time when relying on Support I have combed through the kbases, documentation and community forums. It can be frustrating getting kbases I already tried back from support. Review Source MF Maizy F. Music Director Religious Institutions Used the software for: 1-2 years ### ""THE" Tool for ETL" September 28, 2021 4.0 This tool has made it very easy to do ETL on a professional level. Definitely recommend if you're looking for an ETL tool. Pros Dell Boomi is a popular and solid software for ETL, and is what my company uses it for. We share files with our sister business, and with this tool, can program the complete flow of extracting, transforming, and loading. I love most the builder portion, which allows us to create a workflow, determining the complete process. It's very graphical and easy to use, once you know the basics. Cons One qualm I have, is that there's been a time over the last year, where the vendor has made an update to the software that broke a flow. This change wasn't communicated, so we couldn't prepare for it. We contacted them for support, and they helped us get it resolved. Review Source VR Verified Reviewer Software Developer Oil & Energy Used the software for: 1-2 years ### "Boomi Ease of Use" October 2, 2019 5.0 We've been modernizing legacy business applications and integrations, moving from installed software to using Boomi's iPaaS. Pros Boomi is very easy to set up and get started. It's easy to teach new employees and have them up and creating value for the company quickly. It's an intuitive product and makes creating integrations easy. Cons It seems like we're always running out of connectors. It takes careful management to not run out in our Non-Production environments. There's also no easy way to view queue management. Review Source YK Yechiel K. Data Integration Oil & Energy Used the software for: 2+ years ### "ETL Made Easy" December 16, 2016 4.0 I started working in Boomi with no prior IT experience. I walked into an already complex business model and some pretty complicated processes. I was able to quickly catch on and make myself an important piece to the 'Integration' team. My company has premier support and this team was very helpful at times when trying to build something difficult. Even as someone who is not familiar with coding (javascript/groovy) the ready-made components make it easy to use. Although sometimes, you will need to use scripting and there's no getting around it. But all that is pretty simple once you get the hang of it. The ability to extend processes to different environments is also great, allowing you to test a process in multiple worlds. There are lots of 'out of the box' connectors that make the transition a breeze. Lately, Boomi has been really picking up the slack on their releases. They rolled out a new community and Ideas page. The reference page has been given a facelift as well. If only they made certification cheaper, I would think of getting one. Pros Drag and drop canvas, easy to use. Cons Flexibility Review Source SCV Srinivas Chandrakanth V. Developer Information Technology and Services Used the software for: 2+ years ### "#1 Leader in iPaas Integration" December 6, 2016 5.0 I have used Dell BOOMI in various enterprise level integration over the cloud. Across the different technologies that are available, this is the best one which was proved. I worked in providing solutions to different to different clients and clients are very much happy with the continuous integration. Support was all time helpful and one must not forget community as well. I'm sure that BOOMI will rule the cloud space in the coming years as well reason being the security aspects are handled perfectly. This was the only reason that firms look for their data. B2B integration is made easy and can be done without any difficulty. Help documentation was awesome and it was illustrated in a lucid way. There are live examples to get started as well. Finally, it's worth your money for seamless integration. Pros Seamless Integration, Support, Help Documentation, Community, Robust Runtime, Flexible orchestration style of development. Cons Minor bugs are taken care in each and every month release maintenance. Review Source MK Martijn K. Consultant and Product developer Government Administration Used the software for: 6-12 months ### "Steep learning curve, great community and amazing performance" December 6, 2016 4.0 Having experience with different integration platforms got me up and running in Boomi relatively quickly. However, due to the differences, the learning curve was rather steep still. There are a number of non-intuitive features, that require advanced knowledge of the platform to get right. Fortunately, there is a very active and very knowledgeable community of other Boomi users, always willing to help out those new to the platform. Whenever there are problems with functionality, the community is the go-to place to get it resolved. The disconnect between the designer platform and the execution engine is a key feature in the astonishing performance of the processes. As far as process performance goes, Dell Boomi is the best experience that I've had. Both when it comes to processing large amounts of data in a small process, as when it comes to processing incidental data in large complicated processes, Dell Boomi never fails to amaze me. Pros Performance; the community; the smooth, all features included development platform. Cons A number of features take quite a lot of time to develop in the platform. The lack of XPath search and map functionality is tough to handle. Web service integrations (the core business of my company) feel rough and rudimentary, a lot of work still needs to be done on this field Review Source CC Cesar C. Consultant Banking Used the software for: 2+ years ### "The best & the bad" December 14, 2016 4.0 The Best: 1.- Easy of use, make my developing job easy, focus on the need of my client. 2.- GUI comfortable, better month by month with the updates. 3.- Lots of connectors, lots of icon options to solve the need. The bad: 1.- Tracking log of process execution of many days before (10 days) is impossible. 2.- Debugging is a pain, cause does not have functionality about the debugging groovy. Thanks to all the team!!!!! César. Pros 1.- Easy of use, make my developing job easy, focus on the need of my client. 2.- GUI confortable, better month by month with the udates. 3.- Lots of connectors, lots of icon options to solve the need. Cons 1.- Traking log of process execution of many days before (10 dyas) is imposible. 2.- Debuggin is a pain, cause does not have functionality about the debuging groovy. Review Source GC George C. Integration Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy to use product for fast development" December 6, 2016 5.0 Boomi is a fantastic tool to use for integration between systems. Reusable components speeds up development and implementation, changes are easy to propagate through all relevant processes and the UI is very intuitive and easy to learn. Features are limited by willingness to upgrade the account but a lot can still be accomplished with just the standard set of features available. A great adaptable platform that can handle all sorts of mess with an active community forum that provides support and help as much as possible and regular updates with features suggested by the community itself is leading this product to even better times ahead. Pros Easy to use, intuitive. Simple to set up schedules, deployments, tests. Changes are easy to make, test and rollback. Copying map functions that were recently added! Cons Limitations imposed by account features and cloud atom. Search can be slow, drop-down loading can also be slow for document properties for example. Adding identifier instance also collapses entire json tree which takes many clicks to reopen. Logs aren't the greatest, not always as detailed as it could be and are temporary. Review Source Myroslav P. Developer Construction Used the software for: 1-2 years ### "Easy to use and scalable product" November 6, 2018 5.0 We integrate the on-prem applications with out ERP system. Pros The ease of use. Very easy to learn and adopt. The support from the vendor Cons It can get quite technical when complex integrations are needed. But this is true for any other product as well. Review Source VR Verified Reviewer Lead Functional Consultant Information Technology and Services Used the software for: 6-12 months ### "Easy(ish) to learn. Great functionality" February 13, 2019 5.0 Pros I was "forced" to learn Dell Boomi as my job functions transitioned from one role to another. I was pleasantly surprised at how quickly I was able to pick it up, and how powerful it was. Overall it was intuitive and clean. Cons Pricing can get out of control with multiple connectors depending on how many systems you connect. Review Source CH Chris H. sr system Analyst Computer Software Used the software for: 2+ years ### "Boomi as our IPAAS" October 2, 2019 5.0 Pros can build integrations with no code at all. We were able to setup and deploy an integration from Salesforce to Netsuite in a week. The platform ease of use makes it easier to train new employees on the platform Cons Don't have any cons with boomi, the community is great and support is helpful Alternatives considered [PrometeoRifiuti](https://www.capterra.com/p/189319/Prometeo-Rifiuti/)[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Boomi Ease of use and speed to deploy Review Source JE Jae E. Technical Consultant Computer Software Used the software for: 2+ years ### "Great Product, with a bit of a learning curve" December 6, 2016 4.0 Hello, I've been working with Boomi for about 3 years now. When I started working with it, I thought "this is going to be an uphill battle". And it was, though it was not necessarily the tool itself. The integration endpoints all have their particulars and peculiarities that can be time consuming. Business processes can also make for some head scratching. However, the robustness of Boomi can usually make fairly straightforward work of most integrations, and I have come to love the "creative" solutions that are sometimes needed. Still, compared to building integrations from scratch, Boomi amazes me at how fast we can go from dev to deployment. I wouldn't mind seeing more fleshed out descriptions of functions in the documentation, but the community is a great source of information when the documentation feels ambiguous. And it's an active community, not a dusty old forum forgotten by time, so that's a real plus. Pros Development of complex integrations takes days, not months. Cons Some of the more advanced features should probably have better or maybe just more examples in the documentation. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.