# Page 2 | Boomi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Boomi the right API Management solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/5520/Boomi/reviews

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Boomi

4.4 (273)

[View alternatives](https://www.capterra.com/p/5520/Boomi/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Boomi

## Showing most helpful reviews

Showing 26-50 of 273 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Robert H.  
Integration Architect  
Insurance  
Used the software for: 6-12 months

### "A Better Way to Work"

December 6, 2016

5.0

Boomi is a point-and-click tool that has many features across a broad functional spectrum (e.g. Enterprise Service Bus, Web Service Gateway, Managed File Transfer, Messaging). You use a drag-and-drop interface to create processes, with no coding required (though you CAN use Groovy or JavaScript when needed). What can you do with it? You can: create and consume web services; perform database CRUD operations; get/send files over FTP/SFTP; read/write JMS queues; read/write to file systems (Linux, Windows, Mainframe, etc.); send/get email; read/parse/create EDI; etc. Nearly everything you do in an IT shop to integrate systems and applications you can do via Boomi. Boomi isn't ideal for everything. E.g. complicated ETL, voluminous file transfers, complicated processing, etc. But for the everyday IT tasks, Boomi is the perfect middleware tool. Simple tasks can be done in minutes with Boomi: read from a database to create a report and email it; call web services; web-service enable an existing process; create an enterprise web service that orchestrates a process; poll directories looking for files; poll JMS queues looking for messages; copy data between two applications; convert data from one format to another; in short - anything involving integrations between systems or applications can be done in Boomi. At my company we're starting to use Boomi for all middleware activities - it's fast and easy to create processes that perform a variety of tasks. Boomi does the heavy lifting, we just configure shapes, connect them together in a process flow, and then push it to production. Sometimes we have to use code (Groovy or JavaScript) to do complicated things that the tool doesn't natively do (e.g. date manipulation/calculation, call out to a Java Library to create a Java Web Token), but otherwise it seems to do everything we want to do. Nearly anything you can do in Java, .NET, python, perl, etc. you can do in Boomi with little or no coding. Boilerplate development (like creating data services, extracting data to files, running scheduled tasks, etc.) can all be done in minutes or hours in Boomi rather than days or weeks in traditional programming languages. Boomi doesn't replace all of your tools - but it replaces 80% of what you do with those tools and it takes 20% of the time to do it. I'm convinced that it's the future of traditional IS development.

Pros

Ease of use, simplicity of the programming paradigm, and the vast capabilities of the product.

Cons

It doesn't implement everything in a given spec (e.g. I can't access the full request/response for a web service call; I can't use all features of standard functionality like SMB; etc.) The tool needs to mature a bit more so that it can be leveraged more in a variety of enterprises.

Review Source

SG

Scholl G.  
CIO  
Retail  
Used the software for: 2+ years

### "Boomi - achieve peace-of-mind"

December 6, 2016

4.0

We've used Dell Boomi to support Re-pricing and Order management integration over the past several years. Our processes submit approx. 1-2 million API calls a day to our ERP and marketplace channel management platforms. The most important thing I can say about Boomi is the peace of mind it brings...Once you get a process built and tested...it's just works! I worry about all of our other platforms going down or cringe when new updates are released. I've never had that worry with Boomi. They perform monthly releases, and I've never had a release break one of our processes. Given the range of tools available to construct integration processes, there is almost always a way to accomplish a process. Typically the challenge becomes picking the best way to solve the problem with the various options available. One thing that has drastically improved over the past year or two is the information/knowledge base and participation of the Boomi user community. Several years ago if you had questions on how to do something, it would take a while to figure things out. The new Community platform is thriving with lots of very useful information to help beginners get started building processes. The only negative I've ever had and continue to have is cost. Depending on the number of connections (distinct endpoints) you require for your integration needs, things can get expensive quickly. This is one area in which I wish Boomi would get creative. Even if you are using basic local DISK connections or simple HTTP endpoint connections (as opposed to branded connectors such as SF.com, or Netsuite), every endpoint will cost you an additional $300/month. Some pricing-flexibility on bundling certain types of connectors would be a great improvement. For this reason I deducted some stars in the "Value For Money" rating. However, I'll end by re-iterating my opening comments. That cost delivers a huge benefit...Boomi is a robust, stable platform, and you will achieve piece of mind for your integrations that run within it.

Pros

Development environment.

Cons

Cost

Review Source

DB

David B.  
Sr Integration Engineer  
Computer Software  
Used the software for: 6-12 months

### "Boomi is fantastic"

December 14, 2016

5.0

We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level. Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier. My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow. In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map. You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half. Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere.

Pros

Ease of use

Cons

Not sure

Review Source

VR

Verified Reviewer  
data analyst  
Accounting  
Used the software for: 1-2 years

### "Stream integration solution "

November 15, 2022

5.0

the interface is nice and I'm ordering again

Pros

the platform is easy to use and has many advantages for integration

Cons

bugs occur from time to time that the only problem

Alternatives considered

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

Review Source

RB

Richard B.  
Senior Developer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Integration tool with GUI interface is OK for Salesforce-to-SQL integration"

December 7, 2016

4.0

We are using Boomi in an on-premise installation to integrate other software. It is adequate. The drag-and-drop interface web-based interface is easy-to-learn and generally responsive. Monitoring and scheduling are fine, though error-reporting is via system-generated emails that must be reviewed manually or via email rules (you need to buy an additional "Connector" from Boomi to send your own emails). Dedication to the GUI interface limits flexibility -- code and SQL statements can be so powerful, but you cannot get to them. There is "Groovy", a Java-like scripting language, but figuring out how and where to call it is difficult -- the in-process and "document" touch points are not intuitive and are not well-documented. Customer support is generally responsive but not always helpful. Their first question is "send me the URL of your cloud interfacing definition", and when we explain that we are on-premise (required for database security) then answers become tough to get and more vague. We get TIMEOUT errors when moving tens-of-thousands of records from Salesforce to SQL. Boomi's response is that the error is from Salesforce so it is Salesforce's problem. However, we did not get these errors from our previous integration tool from Bluewolf. Unfortunately, Bluewolf does not integrate with OpenAir, so we had to change tools. We work around the TIMEOUT by changing schedules and changing the interface approach to moving fewer records. Overall Boomi does the job and we have made it work -- I have no delusion that there is a great tool available for this difficult job of cross-system integration. My interpretation is that Boomi is focused on web service integrations with small message sizes, and the on-premise solution is an afterthought.

Pros

Ease of use; web access

Cons

Slow with large numbers of records to transfer; little access to underlying Salesforce SOQL and SQL

Review Source

Britto P.  
Senior Consultant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Boomi - walks the talk with clouds!"

November 6, 2018

5.0

I have been working on Dell Boomi last 3 years and I fell in love with it. And the Boomi community is being knowledge repository ensuring you get all your solutions needs. I have also been one Boomi champions for helping may developers to excel in their design and development.

Pros

I have worked on many integration tools in my IT careers but the most interesting and fun to design is Boomi. It's ease of use is tremendous and any developer would love it. And who ever has basic knowledge of Integration can learn quickly.

Cons

Some features are missing like audit logs use of ease and extensible properties change needs to be locked why making changes after deployment.

Review Source

VR

Verified Reviewer  
Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Boomi Makes IPaaS easy"

October 3, 2019

4.0

On the projects I have been on Boomi has been able to deliver everything that the clients have wanted and more. From EDI, to API integrations, and even MDM integrations, Boomi has been able to deliver. Developing for these projects has been straight forward and support has been awesome!

Pros

Boomi makes integration development a simple easy way to connect to other applications. The ability to create patterns that can be used in other integrations within Boomi makes development simple and accessible for new projects.

Cons

Minor performance issues with large volumes of data. There are also instances where some component windows do not work as expected or have a poor usability due to limited visibility.

Reason for choosing Boomi

The cost was very competitive and the service provided was top notch.

Review Source

Nick B.  
Senior Java Developer  
Insurance  
Used the software for: 1-2 years

### "Fast development with an easy-to-use interface"

November 7, 2018

4.0

It has been a very positive experience partnering with Dell Boomi. They are there every step of the way, are ultra-responsive and eager to help. They can and do act to make improvements to the product based upon our feedback. It is exciting to see the product get better all the time.

Pros

The interface not only makes designing and programming easy, it also makes processes easy to update in the future. The design makes it simple to re-use components, you don't have to re-invent the wheel every time or slog through a lot of code when you need to make changes. Boomi also has an epic user community that been a great problem-solving resource.

Cons

There need to be more built in features to reduce the amount of custom scripting and SQL that needs to be written.

Review Source

dishant S.  
crowd sourcing  
Computer Software  
Used the software for: 2+ years

### "Just loved it but something is still missing"

November 20, 2018

5.0

My overall experience of Dell Boomi is really good. I really loved the fact that one doesn't need any high level programming skills to integrate with ERP systems. Boosted performance of many projects of mine in a very less time. I uses Dell Boomi mostly for reporting purpose.

Pros

It is very user friendly and easy to use. Compatibility with other apps is really very good. The number of connectors available in the software is good. A huge number of tools are available for the development. Threat protection feature is really useful.

Cons

Although it is a value for money product but not all the customers can buy it, so the first concern is of the price. Debugging process must have been simpler but still a little bit complex now. It is not compatible with excel. The logs created had not enough information and this can be troublesome for someone whose system ran into a issue and can find problems while solving it. Less documentation.

Review Source

Kelly Michael S.  
Digital Transformation Director  
Telecommunications  
Used the software for: 2+ years

### "Boomi is a good middle solution between easy integrations and complex custom integrations"

May 1, 2022

4.0

Boomi is a good middle-of-the-road solution. If you have an admin dedicated to it and have enterprise software that has an emphasis on good data and integration, it gets the job done.

Pros

Boomi supports pretty much every software platform you can think of and allows for more custom integrations than Zapier

Cons

You need to understand Boomi pretty well to make your dream integration come true. There are learnings resources out there, but they take time.

Review Source

VR

Verified Reviewer  
Customer Business Operations Lead - QAD Cloud ERP  
Computer Software  
Used the software for: 1-2 years

### "Key to integrate our customers, but sometimes challenging doing things correctly "

November 7, 2018

4.0

Overall, the experience has been positive for us as a Partner and our customers. The biggest area of improvement is within monitoring as we expect the product to have those capabilities baked in and not us having to develop our own monitoring.

Pros

Dell is great for connecting disparate systems and helping us streamline our go-lives.

Cons

The biggest complaint with Boomi is the lack of built in monitoring and the level of knowledge within Support when calling in. Most of the time when relying on Support I have combed through the kbases, documentation and community forums. It can be frustrating getting kbases I already tried back from support.

Review Source

LJ

Lawrence J.  
Intermedidate Software Developer  
Renewables & Environment  
Used the software for: 1-2 years

### "Integrating System and Data to Help Save Wetlands"

November 6, 2018

4.0

Overall I would say that my experience with Dell Boomi has been very positive. The sales and support team have always been prompt and friendly without the pressure. We're currently in transition from a monolithic on premise custom build system to a more off the shelf and distributed architecture and Boomi has been essential to this process from day one. In the near future I believe we will be added Master Data Hub and API Managment services to our account and will be interested in getting a better understanding of Flow.

Pros

The recent change that I like the best is the redesign of the Groovy/Javascript IDE shapes. Prior to the redesign the old text box was a major pain point, but the redesign removed that altogether.

Cons

Sometimes having to set authentication/directory information in a properties shape prior to the non-starting connector shape can be obtuse and with simpler integrations can add unneeded complexity. Perhaps if there was a way of setting the properties in the the connector shape, but allow them to be overridden by a properties shape earlier in the process.

Review Source

Bradley R.  
software developer  
Education Management  
Used the software for: 6-12 months

### "Boomi Integration for Higher Education"

October 2, 2019

4.0

We have hundreds, perhaps thousands, of different applications and services on campus and we desperately need integration and Boomi looks like a great solution. We are early in its use and so far it looks like it will make a huge difference on simplifying access to data for our campus community.

Pros

Like the visual layout at the higher level with the ability to use scripts for more complicated details. Great support. I reported a bug, everything has bugs, and a fix came in the very next release.

Cons

The pricing model, based on number of connections, doesn't make much sense for our situation. But they are good about working with us on options.

Reason for choosing Boomi

I wasn't part of the purchasing decision but understand there there wasn't another product that could do all that we needed it to do.

Review Source

MF

Maizy F.  
Music Director  
Religious Institutions  
Used the software for: 1-2 years

### ""THE" Tool for ETL"

September 28, 2021

4.0

This tool has made it very easy to do ETL on a professional level. Definitely recommend if you're looking for an ETL tool.

Pros

Dell Boomi is a popular and solid software for ETL, and is what my company uses it for. We share files with our sister business, and with this tool, can program the complete flow of extracting, transforming, and loading. I love most the builder portion, which allows us to create a workflow, determining the complete process. It's very graphical and easy to use, once you know the basics.

Cons

One qualm I have, is that there's been a time over the last year, where the vendor has made an update to the software that broke a flow. This change wasn't communicated, so we couldn't prepare for it. We contacted them for support, and they helped us get it resolved.

Review Source

VR

Verified Reviewer  
Integration Architect  
Insurance  
Used the software for: 1-2 years

### "Boomi Developer Ease"

November 7, 2018

5.0

Pros

Ease of developing an integration. The product is self document there are a lot of options for connectors pre-built. There is a vast support network of resources help and training available to aid in understanding the development life cycle.

Cons

The product requires a lot of resources when running. Some development processes and methods are not as straight forward and take experience and trial and error to work around what should logically work 1 way but need to be handled in a less straight forward manner.

Review Source

Rajeev V.  
Lead Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Boomi Product Review"

October 1, 2019

4.0

Great

Pros

Ease of use and easy to develop and manage

Cons

Atom Queue is not a good enterprise Queue solution

Alternatives considered

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

Reason for choosing Boomi

Broad list of connectors, easy development

Review Source

VR

Verified Reviewer  
Software Developer  
Oil & Energy  
Used the software for: 1-2 years

### "Boomi Ease of Use"

October 2, 2019

5.0

We've been modernizing legacy business applications and integrations, moving from installed software to using Boomi's iPaaS.

Pros

Boomi is very easy to set up and get started. It's easy to teach new employees and have them up and creating value for the company quickly. It's an intuitive product and makes creating integrations easy.

Cons

It seems like we're always running out of connectors. It takes careful management to not run out in our Non-Production environments. There's also no easy way to view queue management.

Review Source

VR

Verified Reviewer  
Senior IT Manager  
Biotechnology  
Used the software for: 2+ years

### "Speed of developement"

November 6, 2018

5.0

We started out small with one atom and a single integration. This integration went so well we moved to adopt Boomi as our corporate wide iPaas.

Pros

Speed to deployment. We had a proof of concept up and running in one day. The development and deployment cycle fits perfectly with Agile

Cons

I'd like to see some more functionality in one or two of the connectors.

Review Source

YK

Yechiel K.  
Data Integration  
Oil & Energy  
Used the software for: 2+ years

### "ETL Made Easy"

December 16, 2016

4.0

I started working in Boomi with no prior IT experience. I walked into an already complex business model and some pretty complicated processes. I was able to quickly catch on and make myself an important piece to the 'Integration' team. My company has premier support and this team was very helpful at times when trying to build something difficult. Even as someone who is not familiar with coding (javascript/groovy) the ready-made components make it easy to use. Although sometimes, you will need to use scripting and there's no getting around it. But all that is pretty simple once you get the hang of it. The ability to extend processes to different environments is also great, allowing you to test a process in multiple worlds. There are lots of 'out of the box' connectors that make the transition a breeze. Lately, Boomi has been really picking up the slack on their releases. They rolled out a new community and Ideas page. The reference page has been given a facelift as well. If only they made certification cheaper, I would think of getting one.

Pros

Drag and drop canvas, easy to use.

Cons

Flexibility

Review Source

VR

Verified Reviewer  
Sr Cognos Developer, Administrator  
Government Administration  
Used the software for: 1-2 years

### "Bhoomi a Easy Integration tool on Cloud"

March 26, 2019

5.0

We tried to integrated different systems like SAP ERP from DOT, CRM from different departments, Mainframe systems, FTP and providing webservices for different external clients

Pros

It is very easy to use. 80 percentage can be done without coding and the rest of the development can be done with limited Java Scrpting functionality.It integrates seamlessly with different systems (etl, ftp, webservices etc)

Cons

Customization is the biggest challenge and lack of thd documentation of the product

Review Source

Dana F.  
Consultant, Web Developer (GoManGo Software Solutions)  
Biotechnology  
Used the software for: 1-2 years

### "Ease of Use"

November 6, 2018

4.0

Overall positive.

Pros

Simple to use, quick to develop. I was able to develop a workable process in one day!

Cons

Auto-names objects which can lead to confusion over which is the correct version. Gives 4 levels of errors when setting up email notifications - but there still can be an error during a process execution which would NOT trigger the email, so the only way to discover this error is the go to the Execution console.

Review Source

SCV

Srinivas Chandrakanth V.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "#1 Leader in iPaas Integration"

December 6, 2016

5.0

I have used Dell BOOMI in various enterprise level integration over the cloud. Across the different technologies that are available, this is the best one which was proved. I worked in providing solutions to different to different clients and clients are very much happy with the continuous integration. Support was all time helpful and one must not forget community as well. I'm sure that BOOMI will rule the cloud space in the coming years as well reason being the security aspects are handled perfectly. This was the only reason that firms look for their data. B2B integration is made easy and can be done without any difficulty. Help documentation was awesome and it was illustrated in a lucid way. There are live examples to get started as well. Finally, it's worth your money for seamless integration.

Pros

Seamless Integration, Support, Help Documentation, Community, Robust Runtime, Flexible orchestration style of development.

Cons

Minor bugs are taken care in each and every month release maintenance.

Review Source

VV

Vivek V.  
Integration Architect  
Computer Software  
Used the software for: 1-2 years

### "My Dell Boomi View"

December 6, 2016

4.0

Overall experience is good but I still see a lots of improvement points for the development environment. Also memory and multi threading options appears a bit tricky with Dell Boomi. Checkpointing of the processing would add lots of value to the product in terms of recovering the the half way processed transactions.

Pros

Common development environment along with version control and revision history. Development environment on cloud can enable a developer to become productive from day one. Single place deployment and complete code life cycle management. Common Dashboard to monitor the integer landscape components. Automated housekeeping of logs and temporary files.

Cons

Memory management is a bit tricky, no option to allocate memory to specific integration processes. Multi threading not very efficient and controllable. Configuration Parameter management through process extentions is a bit complex and confusing. Dependency on internet for development activity. In case of any network issue developer cannot continue with the development.

Review Source

MK

Martijn K.  
Consultant and Product developer  
Government Administration  
Used the software for: 6-12 months

### "Steep learning curve, great community and amazing performance"

December 6, 2016

4.0

Having experience with different integration platforms got me up and running in Boomi relatively quickly. However, due to the differences, the learning curve was rather steep still. There are a number of non-intuitive features, that require advanced knowledge of the platform to get right. Fortunately, there is a very active and very knowledgeable community of other Boomi users, always willing to help out those new to the platform. Whenever there are problems with functionality, the community is the go-to place to get it resolved. The disconnect between the designer platform and the execution engine is a key feature in the astonishing performance of the processes. As far as process performance goes, Dell Boomi is the best experience that I've had. Both when it comes to processing large amounts of data in a small process, as when it comes to processing incidental data in large complicated processes, Dell Boomi never fails to amaze me.

Pros

Performance; the community; the smooth, all features included development platform.

Cons

A number of features take quite a lot of time to develop in the platform. The lack of XPath search and map functionality is tough to handle. Web service integrations (the core business of my company) feel rough and rudimentary, a lot of work still needs to be done on this field

Review Source

Tariq J.  
Director, IT  
Design  
Used the software for: 6-12 months

### "EDI - Faster, Cheaper & API Ready"

November 6, 2018

5.0

We have improved operational efficiency of 100%. Cross utilization of resources Future proof for EDI and 1600% ROI

Pros

The UI was one of the main reasons that we chose Boomi over 12 other solutions. That being said other than the UI, the ability to decrease our EDI onboarding time from 6-10 weeks to 2 weeks was a massive reason for us to move to Boomi. 1600% ROI

Cons

There are some minor work arounds required for certain things. The biggest of which is actually the need for a Proxy server when migrating customers over to a "new" AS2 certificate.

Review Source

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