# Service Geeni Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Service Geeni Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/55433/MyServiceManager

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# 

 Service Geeni Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Service Geeni

## What is Service Geeni?

Service Geeni is a best-in-class, cloud-based, field service management tool. Designed to meet the needs of businesses across all sectors, Service Geeni can help you streamline service operations. From job scheduling and engineer tracking, to contract and asset management. Service Geeni is a tool for engineers, office staff, management and customers alike. Here are just a few things Service Geeni can help you with: - Job Scheduling - Planned Preventative Maintenance - Order Management - Engineer Management - Capturing and storing customer information - Stock management - Invoicing and POs - Business Intelligence & reporting - Customer communication - Hire management - Sub-contractor management - Quoting - F-gas Tracking Ultimately, it's about making your life easier while helping to boost your productivity and your bottom line. So it's no wonder that we are the first choice for many organisations across the UK; regardless of size or sector.

## What is Service Geeni used for?

[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Job Costing](https://www.capterra.com/job-costing-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£40

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Service Geeni?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.keycomputers.co.uk&name=Service Geeni)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Service Geeni

4.8 (4)

VS.

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

£40

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.8 (1,773)

Value For Money

4.5 (4)

Value For Money

4.7 (1,599)

Customer Service

4.5 (4)

Customer Service

4.8 (1,679)

## Service Geeni alternatives

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (92)](https://www.capterra.com/p/109930/BlueFolder/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Work Order Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Reporting & Statistics

3.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Service History

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Alerts/Notifications

4.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Service Geeni 71 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Track and monitor efficient handling of all changes/transitions

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

A website or login for customers to access information

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Digitally sign online documents

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Managing inventories and tracking changes to hardware and software configurations

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Track/log the amount of time employees worked per job using a timer

Track parts inventory levels and manage re-stocking

Swipe a credit card or manually process payments while with the customer in the field

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Plan and coordinate all the resources, costs and time needed to execute assignments

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Database containing accurate and up-to-date information on all operational services

Track work performed and resources used for past customers, sites, or assets

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

4.5 (4)

Starter

£40.00

Per User,Per Month

It includes:

-   Asset Management
-   Job Management
-   Job Costing & Pricing
-   Engineer Mobile App
-   Electronic Job Forms
-   Customer Management
-   Job Parts Management
-   Goods Receiving in the Field
-   Multiple-site Management
-   Reporting & Business Intelligence

Value for money

4.5 (4)

4.5

Based on 4 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

Pegasus](https://www.capterra.com/p/183983/Pegasus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (4)

4.5

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HC

Hannah C.

Administrator

Machinery

### "My Service Geeni Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 29, 2025

Overall, I like using the system. When we do have issues or questions, we can call or email for support. It is one of the easiest systems I have used in my career.

Pros

Service Geeni is very simple to use. The screens are easy to navigate. It works well for me in the job role that I am doing.

Cons

We experience quite a few bugs, lagging and glitching. This can be quite frustrating and slow us down.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Lee D.

Operations Administrator

Electrical/Electronic Manufacturing

### "Praise of Staff - Service Geeni "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2025

My overall experience with Service Geeni has been a good one , nothing and no one is perfect but Service Geeni makes sure they go the extra mile for me when needed. Brilliant

Pros

What I like most about Service Geeni is not just the amazing product that they offer but the fact that there is always a helping hand just a phone call away to help troubleshoot any issues that you may encounter with very friendly knowledgeable and competent staff members on the phone, I never have to wait to long on the phone which is always appreciated. Its all about Service Geeni

Cons

I'm still struggling to find examples of what I don't like about Service Geeni to be honest.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2025

Thank you so much for your kind words about our team Lee, it's great to have you onboard.

PH

Paul H.

Performance Excellence Manager

Industrial Automation

### "Service Geeni, a one stop solution for Field Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2024

Excellent. Really helpful people across all areas of the project, from Sales to Customer Support and Technical.

Pros

The team really got a feeling for what it was we needed from the system and this meant we were able to have the software tailored to our needs as far as possible. SG were also instrumental in the integration project which connected our existing ERP system to their platform.

Cons

Nothing I disliked. There were areas of the platform that I felt could be tweaked slightly specific to our needs but we have been able to propose changes via the support infrastructure for future development, so really can't complain!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2025

Thank you for your positive comments Paul, I know our team were enthusiastic about the integration project, and keep the feedback coming for future developments it's brilliant info for our product team. It's great to have you with us!

ES

Ed S.

Director of DC Facilities

Consumer Goods

### "Satisfied User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2024

Pros

The ability to schedule and track all of our equipment as well as our spare parts inventory helps keep our equipment running very efficiently. Service Geeni is invaluable in tracking all of this work!

Cons

No cons at this point, Service Geeni is meeting our expectations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 3, 2025

Thank you very much Ed, it's great to have you on board with Service Geeni and this has made our day to hear there are no cons at this point!

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