ParTech

PixelPoint POS

4 / 5 5 reviews

Who Uses This Software?

Fast Casual and Quick Service Restaurants


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ParTech
  • www.partech.com
  • Founded 1978
  • United States

About PixelPoint POS

PAR PixelPoint POS software is advanced, versatile and flexible for a global market. From Table Service to Quick Service, PixelPoint adapts to your hospitality business needs. PAR PixelPoint POS software is designed for use in any and all restaurant concepts, and is configurable to meet your specific hospitality environment and requirements, rather than forcing you to change your current processes. PixelPoint POS is available as a perpetual license or subscription.


PixelPoint POS Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

PixelPoint POS Reviews Recently Reviewed!

Good overall product and priced well

Aug 16, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The product is good for managing a small restaurant and is very cost effective. It's an extremely reliable piece of software.

Cons: It has several limitations with reporting and requires a lot of setup in order to have it working just right.

Local customer support (Kansas City) could be better

Dec 05, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: We've used Pixelpoint since version 3 back in the mid 90's. While it is more than adequate, there are some definite improvements that could be made. Where we struggle is the hardware. Since we own our own machines, we are on our own for service and repairs. We experience the occasional glitch from time to time and I'm assuming this is because our database is 20 years old and has been through several upgrades along the way. I think there are better options out there, but the price is a plus.

Distributors are Worthless

Nov 29, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Had it been installed and serviced correctly, I think it could be very valuable.

Cons: Zero support. The $50/month for the help line can only do so much when the imbeciles that installed it cash your check and fall off the planet.

Overall: I would LOVE to tell you that this POS is amazing, but in no way can it's functionality outweigh the crooks that sell and service it. I have had it for 1.5 years, the criminal salesman cost me $13000 and it is essentially worthless. Don't waste your money.

Recommendations to other buyers: Don't buy it

Pixel POS Handheld Support

Jun 12, 2014
4/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: Support for android devices is not fully supported by PAR as it is not certified. In addition it does not use standard hardware. For example USB printers at waiter stations and standard finger print reader devices.

Solid Stuff

May 10, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Fully featured and all of the modules are included. Works like it is supposed to and is infinitely programmable