Who Uses This Software?

Competitive service providers that deliver Unified Communications and Collaboration services, carrier-grade business telephony, and contact center communication to SMBs and large organizations


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $145.00/month/user
  • Pricing Details
    Pay-as-you-go licensing on your infrastructure or SaaS in our Cloud
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Rack-Soft
  • www.4psa.com
  • Founded 2002
  • United States

About 4PSA VoipNow

Whether you want to deliver Unified Communications, enterprise telephony, or a fully-featured contact center, VoipNow is the right platform for you. Due to its high availability and scalability, you will offer your customers a robust enterprise PBX, advanced telephony, voice and video, presence, instant messaging, contact center features, conferencing, mobility and more. The platform comes with rapid set-up, comprehensive feature set, integrated charging and billing, pay-as-you-go licensing.


4PSA VoipNow Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

4PSA VoipNow Reviews Recently Reviewed!

Intuitive and easy to use while offering a whole range of options

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is fast and the product has literally no downtime which makes it gread for the end users. There are quite a lot of options which all work well. Also the hosted version takes lots of work out of your hands.

Cons: Unfortunately there is not a lot of integration with the mobile Phone through an app or something like that.

One of the most stable and robust platforms for VoIP-telephony I have ever encountered.

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a very robust platform, which offers almost all possibilities required in a PBX. Due to its structure, it's mostly bug-free and that makes it one of the most stable platforms I have encountered so far.

Cons: Because of its robust structure, it's not exactly easy for end-users to configure or edit. I should add, though, that the entire point of this platform is to have it being configured and administered by people with adequate knowledge so that the end-user doesn't have to worry about that.

Ever since I started using this software I am the happiest man because my company has grown.Thank yo

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Interface is nice and easy to use.making the client service easier to use.

The asterisk is very stable therefore you hardly have an Asterisk problems .

Cons: To be honest most of the software is great. What I just do not like is the fact that we do not have a mobile softphone for Android.

Overall: My profits increased and I managed to reduce my costs as well. So everything has worked out perfectly for me.

Life time partner

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have deployed 4PSA over 7 years. I'm so glad about their continuous efforts to improve the software and adding all the new features.

We're confident that we can count on it to grow our business in the future.

Overall very satisfied

Jan 25, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexibility and ease of use.

Cons: Frequent bugs and slow on new releases.

Overall: I have been working with 4psa for many years thru the good times and bad. i am excited to continue to grow under their umbrella of excellent applications solutions.

Recommendations to other buyers: More open communication on future updates and bugs.