# PortaSwitch Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PortaSwitch Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/56188/PortaSwitch --- # PortaSwitch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PortaSwitch ## What is PortaSwitch? PortaSwitch is a Unified Service Management & Delivery Platform for voice, messaging, IoT/M2M, and data traffic within a single converged network. PortaSwitch offers so much more than traditional switches. Combining PortaBilling and PortaSIP, you get a unified service management and delivery platform. ## What is PortaSwitch used for? [Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PortaSwitch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.portaone.com/&name=PortaSwitch) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PortaSwitch 5.0 (5) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.6 (209) Value For Money 4.8 (5) Value For Money 4.2 (204) Customer Service 5.0 (5) Customer Service 4.6 (205) ## PortaSwitch alternatives Highest Rated [4.7 (24,055)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (14,532)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,755)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/56188/PortaSwitch/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Mobile Access Access software remotely via mobile devices Multi-User Collaboration Two-way actions and communication between multiple users in real time PortaSwitch 8 features Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Communicate using direct chat or messages within the system Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Two-way actions and communication between multiple users in real time Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.8 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NH Nir h. project manager Telecommunications ### "amazing company with amazing product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 amazing team. We just finished a upgrade and it all went well and smooth. Very big upgrade including infrasturcture. Pros very agaile. Works great with a lot of users. Cons Upgrade was complex and a bit long but still were fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Dear Nir, Thank you for sharing your impression.Your effort and input were indispensable in the custom upgrade, spanning several LTS releases, that our teams have been able to accomplish in cooperation. We are glad to see that via our partnership, PortaOne has been able to contribute to the success of your Company, and will make every effort to help your business stay successful. We would love to learn about your future projects and assist you with those. Best regards, Vlad GD Grigoriy D. Project Manager Telecommunications ### "Telecom provider in France" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 15, 2020 We provide our customers centrex solutions Pros Stability of the product, in 8+ years of usagewe had less then two cases system shut down due to software. All software have bugs, but this team is not letting your down with solution. Cons Management interface currently in transformation is not very optimized Reasons for choosing PortaSwitch Architecture of the product, "all in one" approach Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Dear Grigoriy! Thank you for your review! We do thank you for the high appreciation of our Product and the work behind it - you cannot imagine the positive impact these words have on our Team! We also keep working on the WEB GUI in order to make it more user-friendly, simple, yet fast and efficient. I know that you\`ve recently updated to MR75, whereas the latest LTS is MR85 and we\`re dedicating a lot of resources to the WEB GUI\`s development with each LTS. We are glad to see that via our partnership, PortaOne has been able to contribute to the success of your business, and will make every effort to help your business stay successful! We would also love to learn about your future projects and assist you with those. Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Maryna CL cheyanne L. VoIP engineer Telecommunications ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 Amazing Pros The software is amazing the features are easy to use Cons nothing really all is amazing i love using this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Dear Cheyanne! Thank you for your review! We highly appreciate the high rating of our solution and the work behind it! We would like to assure you as our Customer that we will make every effort to keep the quality of our product and support at its best in the future. We would also love to learn about your future projects and assist you with those. Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Maryna AU Anonymous User CTO Information Technology and Services ### "Best support in industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 We are using PortaSwitch more than 15 years, and during that time we have witnessed excellent support from PortaOne team. During our partnering with PortaOne we have enabled few dozens alternative telco operators to start with their business using PortaSwitch as main billing and switching platform Pros PortaSwitch comes with all necessary features without any licensing issues. All features are included in product Cons SIP trunking feature should be easier to configure Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Dear Customer, Thank you for your review! We are glad to see that throughout our partnership, PortaOne Support has been able to facilitate the success of your business! We'll definitely keep working on improving the service further wherever possible, guided by our Customers' feedback. Would you like to share more detail on what could be changed in SIP trunking to make it more user-friendly? Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Vlad AJ Andre J. Engineer Information Technology and Services ### "Voice Billing Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 Having dual billing systems and voice switching environments we are able to consolidate in one system Pros Deploying the platfrom is really easy. 99% percent of our business needs are satisfied with this product. Integration is really easy as the API is really easy to use. Cons There may be some very specific business needs that is not fully supported out of the box. Like with any other platfrom there are opportunity to get thee features developed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Dear Andre, Thank you for your review! API will remain the way our Admin interface is working with the system so, any actions available via the interface will also be available via API, enabling our Customers to integrate their own interfaces and whatever they wish. We'll also keep working on extending the range of business needs and scenarios covered "out of the box" while keeping the product as user-friendly as possible. Your feedback will help us develop our product in a way most relevant to the business of our Customers, so I hope it is OK if I try to follow up with you early next week. Best regards, Vlad Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)