--- title: "PortaSwitch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PortaSwitch Software - reviews, pricing plans, popular comparisons to other Billing and Provisioning products and more." source_url: "https://www.capterra.com/p/56188/PortaSwitch/" page_type: "product" language: "en" --- # PortaSwitch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PortaSwitch ## What is PortaSwitch? PortaSwitch is a unified Service Management and Delivery Platform that combines Class 4/5 SIP softswitch functionality (PortaSIP) with a convergent real-time billing and Online Charging System (PortaBilling) in a single platform. It enables telecom operators, ISPs, MVNOs, and UCaaS providers to launch, manage, and monetize voice, messaging, IoT/M2M, and data traffic. Key capabilities: - Real-time billing and charging with fund locking to prevent balance overruns; - Class 4/5 softswitch with SIP call routing and IP Centrex/Cloud PBX support; - geo-redundant multi-site architecture with automatic failover and zero downtime during updates; - open architecture with REST API and full source code access (unlimited license). PortaSwitch is available as a one-time unlimited license (per-installation, not tied to subscriber count) or a monthly SaaS subscription based on billable events, for on-premise or cloud (Oracle Cloud Infrastructure) deployment. ## What is PortaSwitch used for? [Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PortaSwitch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.portaone.com/&name=PortaSwitch) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PortaSwitch 5.0 (5) VS. [4.5 (11)](https://www.capterra.com/p/174132/Datagate/reviews/) Starting Price Contact vendor Starting Price $300 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.5 (3) Value For Money 4.8 (5) Value For Money 4.3 (3) Customer Service 5.0 (5) Customer Service 4.6 (3) ## PortaSwitch alternatives Highest Rated [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/56188/PortaSwitch/alternatives/) ## FAQs about PortaSwitch Overview ### What company size and specific industries is PortaSwitch built for? PortaSwitch is designed for communication service providers of varying sizes, including mobile network operators, mobile virtual network operators, mobile virtual network enablers, cable and multiple-system operators, fixed-line, broadband, VoIP, satellite, and IoT providers. It fits organizations that need BSS, billing, and softswitch capabilities. Features and Usability ### What are the key features of PortaSwitch? PortaSwitch offers billing and invoicing, usage billing, recurring/subscription billing, and payment processing for telecom and ISP operations. It also includes call data records, rating engine, flexible rate tables, order management, customer accounts, self service portal, IVR, SIP trunking, and reporting and statistics. Getting Started and Support ### What training and onboarding options does PortaSwitch offer? PortaSwitch provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader presentations, documentation offers written reference material, and videos provide self-paced learning. Getting Started and Support ### What customer support options does PortaSwitch offer? PortaSwitch provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,139 Billing and Provisioning reviews Capterra reviewers point to these as the top features to look for in Unified Communications software: - **Mobile Access** (**66%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**66%**) - **Screen Sharing** (**69%**) PortaSwitch supports **Mobile Access**, making it easier for teams to stay connected and manage communications while away from their desks. However, it does not include **Alerts/Notifications** or **Screen Sharing**. Instead, it offers **Chat/Messaging** (**61%**), which gives users another way to communicate quickly and keep conversations in one place, helping businesses maintain day-to-day coordination across distributed teams. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Batch Invoicing Ability to create multiple types of invoices Billing & Invoicing Create, manage, and send invoices or bills to customers Billing Rate Management Setting up the amount/charge for per hour of work by a company or professional Call Data Records(CDR) Records or detailed document of call data produced by a telephone exchange over telecommunications equipment. PortaSwitch 35 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Batch Invoicing: Ability to create multiple types of invoices - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Call Data Records(CDR): Records or detailed document of call data produced by a telephone exchange over telecommunications equipment. - Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates - Digital Billing: Ability to convert invoices to digital formats such as PDF - Electronic Payments: Electronically collect payments for goods or services - Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation - For Internet Service Providers (ISP): Companies that provide access to the internet and its related services. - For Telecommunications Industry: Specifically for telecommunications industry - Inventory Management: Track and manage inventory levels to maintain proper supply - Metering engine: Track customer's usage data based on the services they have subscribe to - Multi-Currency: Manage and handle various international currencies - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Post-Paid Service: Services paid in real-time or end of the monthly billing cycle. - Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Rating Engine: The calculation of a price/premium based on specific variables. - Real-Time Data: Receive data and information in real time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Billing: Automatically generates invoices based on the service usage - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.8 (5) 4.8 Based on 5 reviews ## Pricing Value for money 4.8 (5) ### Starting price Free trial not available Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NH Nir H. project manager Telecommunications ### "amazing company with amazing product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 amazing team. We just finished a upgrade and it all went well and smooth. Very big upgrade including infrasturcture. Pros very agaile. Works great with a lot of users. Cons Upgrade was complex and a bit long but still were fine. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2020 Dear Nir, Thank you for sharing your impression.Your effort and input were indispensable in the custom upgrade, spanning several LTS releases, that our teams have been able to accomplish in cooperation. We are glad to see that via our partnership, PortaOne has been able to contribute to the success of your Company, and will make every effort to help your business stay successful. We would love to learn about your future projects and assist you with those. Best regards, Vlad GD Grigoriy D. Project Manager Telecommunications ### "Telecom provider in France" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 15, 2020 We provide our customers centrex solutions Pros Stability of the product, in 8+ years of usagewe had less then two cases system shut down due to software. All software have bugs, but this team is not letting your down with solution. Cons Management interface currently in transformation is not very optimized Reasons for choosing PortaSwitch Architecture of the product, "all in one" approach Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2020 Dear Grigoriy! Thank you for your review! We do thank you for the high appreciation of our Product and the work behind it - you cannot imagine the positive impact these words have on our Team! We also keep working on the WEB GUI in order to make it more user-friendly, simple, yet fast and efficient. I know that you\`ve recently updated to MR75, whereas the latest LTS is MR85 and we\`re dedicating a lot of resources to the WEB GUI\`s development with each LTS. We are glad to see that via our partnership, PortaOne has been able to contribute to the success of your business, and will make every effort to help your business stay successful! We would also love to learn about your future projects and assist you with those. Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Maryna CL cheyanne L. VoIP engineer Telecommunications ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 Amazing Pros The software is amazing the features are easy to use Cons nothing really all is amazing i love using this product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2020 Dear Cheyanne! Thank you for your review! We highly appreciate the high rating of our solution and the work behind it! We would like to assure you as our Customer that we will make every effort to keep the quality of our product and support at its best in the future. We would also love to learn about your future projects and assist you with those. Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Maryna AN Anonymous User CTO Information Technology and Services ### "Best support in industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 We are using PortaSwitch more than 15 years, and during that time we have witnessed excellent support from PortaOne team. During our partnering with PortaOne we have enabled few dozens alternative telco operators to start with their business using PortaSwitch as main billing and switching platform Pros PortaSwitch comes with all necessary features without any licensing issues. All features are included in product Cons SIP trunking feature should be easier to configure Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2020 Dear Customer, Thank you for your review! We are glad to see that throughout our partnership, PortaOne Support has been able to facilitate the success of your business! We'll definitely keep working on improving the service further wherever possible, guided by our Customers' feedback. Would you like to share more detail on what could be changed in SIP trunking to make it more user-friendly? Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Vlad AJ Andre J. Engineer Information Technology and Services ### "Voice Billing Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2020 Having dual billing systems and voice switching environments we are able to consolidate in one system Pros Deploying the platfrom is really easy. 99% percent of our business needs are satisfied with this product. Integration is really easy as the API is really easy to use. Cons There may be some very specific business needs that is not fully supported out of the box. Like with any other platfrom there are opportunity to get thee features developed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2020 Dear Andre, Thank you for your review! API will remain the way our Admin interface is working with the system so, any actions available via the interface will also be available via API, enabling our Customers to integrate their own interfaces and whatever they wish. We'll also keep working on extending the range of business needs and scenarios covered "out of the box" while keeping the product as user-friendly as possible. Your feedback will help us develop our product in a way most relevant to the business of our Customers, so I hope it is OK if I try to follow up with you early next week. Best regards, Vlad ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.