# PortaSwitch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PortaSwitch Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/56188/PortaSwitch/pricing

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# 

 PortaSwitch Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PortaSwitch

## What is PortaSwitch?

PortaSwitch is a Unified Service Management & Delivery Platform for voice, messaging, IoT/M2M, and data traffic within a single converged network. PortaSwitch offers so much more than traditional switches. Combining PortaBilling and PortaSIP, you get a unified service management and delivery platform.

## What is PortaSwitch used for?

[Unified Communications](https://www.capterra.com/unified-communications-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PortaSwitch

5.0 (5)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.6 (209)

Value For Money

4.8 (5)

Value For Money

4.5 (204)

Customer Service

5.0 (5)

Customer Service

4.4 (205)

## PortaSwitch alternatives

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/56188/PortaSwitch/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Chat/Messaging

Communicate using direct chat or messages within the system

IVR

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Mobile Access

Access software remotely via mobile devices

Multi-User Collaboration

Two-way actions and communication between multiple users in real time

PortaSwitch 8 features

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Communicate using direct chat or messages within the system

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Access software remotely via mobile devices

Two-way actions and communication between multiple users in real time

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

4.8 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (5)

4.8

Based on 5 reviews

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## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NH

Nir h.

project manager

Telecommunications

### "amazing company with amazing product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2020

amazing team. We just finished a upgrade and it all went well and smooth. Very big upgrade including infrasturcture.

Pros

very agaile. Works great with a lot of users.

Cons

Upgrade was complex and a bit long but still were fine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 17, 2020

Dear Nir, Thank you for sharing your impression.Your effort and input were indispensable in the custom upgrade, spanning several LTS releases, that our teams have been able to accomplish in cooperation. We are glad to see that via our partnership, PortaOne has been able to contribute to the success of your Company, and will make every effort to help your business stay successful. We would love to learn about your future projects and assist you with those. Best regards, Vlad

GD

Grigoriy D.

Project Manager

Telecommunications

### "Telecom provider in France"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 15, 2020

We provide our customers centrex solutions

Pros

Stability of the product, in 8+ years of usagewe had less then two cases system shut down due to software. All software have bugs, but this team is not letting your down with solution.

Cons

Management interface currently in transformation is not very optimized

Reasons for choosing PortaSwitch

Architecture of the product, "all in one" approach

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 17, 2020

Dear Grigoriy! Thank you for your review! We do thank you for the high appreciation of our Product and the work behind it - you cannot imagine the positive impact these words have on our Team! We also keep working on the WEB GUI in order to make it more user-friendly, simple, yet fast and efficient. I know that you\`ve recently updated to MR75, whereas the latest LTS is MR85 and we\`re dedicating a lot of resources to the WEB GUI\`s development with each LTS. We are glad to see that via our partnership, PortaOne has been able to contribute to the success of your business, and will make every effort to help your business stay successful! We would also love to learn about your future projects and assist you with those. Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Maryna

CL

cheyanne L.

VoIP engineer

Telecommunications

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2020

Amazing

Pros

The software is amazing the features are easy to use

Cons

nothing really all is amazing i love using this product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 17, 2020

Dear Cheyanne! Thank you for your review! We highly appreciate the high rating of our solution and the work behind it! We would like to assure you as our Customer that we will make every effort to keep the quality of our product and support at its best in the future. We would also love to learn about your future projects and assist you with those. Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Maryna

AU

Anonymous User

CTO

Information Technology and Services

### "Best support in industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2020

We are using PortaSwitch more than 15 years, and during that time we have witnessed excellent support from PortaOne team. During our partnering with PortaOne we have enabled few dozens alternative telco operators to start with their business using PortaSwitch as main billing and switching platform

Pros

PortaSwitch comes with all necessary features without any licensing issues. All features are included in product

Cons

SIP trunking feature should be easier to configure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 17, 2020

Dear Customer, Thank you for your review! We are glad to see that throughout our partnership, PortaOne Support has been able to facilitate the success of your business! We'll definitely keep working on improving the service further wherever possible, guided by our Customers' feedback. Would you like to share more detail on what could be changed in SIP trunking to make it more user-friendly? Please contact me via success@portaone.com, I'll make sure relevant resources in PortaOne are identified and involved. Best regards, Vlad

AJ

Andre J.

Engineer

Information Technology and Services

### "Voice Billing Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2020

Having dual billing systems and voice switching environments we are able to consolidate in one system

Pros

Deploying the platfrom is really easy. 99% percent of our business needs are satisfied with this product. Integration is really easy as the API is really easy to use.

Cons

There may be some very specific business needs that is not fully supported out of the box. Like with any other platfrom there are opportunity to get thee features developed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 17, 2020

Dear Andre, Thank you for your review! API will remain the way our Admin interface is working with the system so, any actions available via the interface will also be available via API, enabling our Customers to integrate their own interfaces and whatever they wish. We'll also keep working on extending the range of business needs and scenarios covered "out of the box" while keeping the product as user-friendly as possible. Your feedback will help us develop our product in a way most relevant to the business of our Customers, so I hope it is OK if I try to follow up with you early next week. Best regards, Vlad

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