Best For

Organizations with physical security departments, including law enforcement, higher education, K-12 schools, healthcare, gaming, hospitality, corporations, private security, government, and more.

Product Details

Omnigo Software is the leading provider of public safety, incident and security management solution for law enforcement. Small to medium sized agencies trust Omnigo to reduce crime, keep officers safe, keep your agency compliant, and increase staff productivity. Through CAD, RMS, jail management, emergency response, mobile patrol, Be on the Lookout (BOLO) features, powerful analytics and more, Omnigo is the most powerful solution for law enforcement.

Contact Details

Omnigo Software

http://omnigo.com/

Founded in 1993

Located in United States

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Omnigo Features

Case Management
Certification Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Omnigo Reviews

Showing 5 of 83 reviews
Overall
4.3/5
Ease of Use
4.1/5
Customer Service
4.5/5
Captain Richard M.
Captain
Law Enforcement, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 6, 2016

“The most bang for your buck!”

OverallThe enterprise program is one of the most complete entry level systems around with expandability and design options that rival much more expensive competitors. With over 12 years in the partnership we couldn't be happier with the product! The ability to run reports in an instant, document compliance with ease, and manage the daily operational needs of the department is supported with a robust system on a minimal platform. The web based software frees up on site storage space while maintaining security and back ups through a variety of backend options. The only thing better than the product is the phenomenal customer support! In over a decade there has not been one item that wasn't rectified immediately, completely, and with the utmost of professionalism! If you are looking to upgrade your current system, ask yourself the same thing we did. What is more important than getting someone immediately to address your needs regardless of time or need? For us it was a no brainer. Report Exec Enterprise from CESI is the par excellance we choose over and over again each day!
ProsThe adaptability and integration options.
ConsI haven't found it yet
Recommendations to other buyersSave your money on software that is three times the cost. Buy Report Exec licenses for the Enterprise product and get great customer service and a devoted team that is committed to the success of your individual application.
Source: Capterra
December 6, 2016
Tom F.
Sr. Systems Administrator
Higher Education, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
December 6, 2016

“Hands-off maintenance is a huge plus”

OverallI really enjoy the enterprise software that is hosted remotely on the Competitive Edge servers. It takes one more administrative/maintenance responsibility off our shoulders, ensures that we're always running the latest edition of the software, and utilizing the latest features. I also like the fact that my staff can access it from anywhere they have an internet connection - previously the program was only available on our local network. The only thing that keeps me from giving it 5 stars across the board is the dispatch module's continued reliance on locally-installed software. I was sold on this product due to all of the above-stated reasons but was quite disappointed to learn that there was still on-site maintenance requirements for the dispatch users. Any time the server/database gets updated, we have to locally update the required dispatch software. I am hopeful that this can be remedied in the future and this will truly become a cloud-hosted product.
ProsVersatile features, hosted off-site, very accessible/responsive support staff
ConsThe need for local software on the dispatch module
Recommendations to other buyersI appreciate the steady pricing structure we've seen from CESI over the years. Many other solution providers regularly hike up their annual prices but Report Exec costs have stayed relatively static over the years. Please keep that up.
Source: Capterra
December 6, 2016
Matt J.
Secuirty Supervisor
201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Source: Capterra
December 16, 2016

“ReportExec Dispatch and Reports”

OverallOverall the software is very helpful and easy to use with great features that fill most of our needs. At times the new features or updates can be frustrating but still not a hindrance to get use to it.
ProsUsefulness and reports.
ConsAt times can be slow, especially dispatch. I do not like the new(er) report view that relies on filters instead of being able define a search in individual fields.
Recommendations to other buyersI have sent an email with a feature suggestion with no response. Here is the email: Report Exec support team, Some staff here at the Cimarron Casino had an idea for a new feature that may improve our use of the software. After completing an event/shift log you are asked. Would you like to leave the module open to add more events? If there was a third option to allow the same daily event type and location as the previous log that would be easier to complete a lot of logs. It might be easier to even automatically duplicate the Daily Event Type and Location fields of the previous log if yes is selected. The user could always change the selection if they needed to, doing just as much work as if the log was created from nothing. Thank you and let me know if you have any questions!
Source: Capterra
December 16, 2016
John F.
1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
December 6, 2016

“Report Exec is a sound product”

OverallReport Exec is ideal for any Security or Law Enforcement firm whom wishes for incident report accountability. The Dispatch program is especially useful for operations involving multitasking of many individuals and tasks by a single dispatcher. Their customer service and tech support teams are attentive and responsive. If I were to critique a feature of the program it would be the use of vehicle tracking. It seems primarily designed for Law Enforcement, issuing tickets and detailed insurance/legal claim information (monetary values, legal fees, etc.). As a Security entity, our need is more for registering vehicles with associated tags and occasionally logging citations. I would also like there to be a West Coast presence to allow for Administrative training courses. I feel it would be beneficial to the customers if they could manage and facilitate their own systems with less manufacturer assistance.
ProsThe Dispatch software. The ability to multitask several Officers and assignments by one or two individuals is key to a competent workflow with minimal resources.
ConsThe lack or difficulty in customization.
Recommendations to other buyersI would recommend making training courses more available.
Source: Capterra
December 6, 2016
Cameron C.
Sergeant of Communications and Administration
Public Safety, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
December 6, 2016

“Great Software and Support”

OverallWorking with Report Exec for 6 years now, there has never been a time where I have felt unimportant. Tech Support is ready to lend an assist, quick response and aids in the "I forgot how to's." The integration of information is excellent and is the one-stop shop for our public safety needs. I am excited about the new features in development and look forward to the continued partnership between PBA and Report Exec.
ProsIntegration, all aspects of Report Exec talk to each other. Dispatch initiates all activity for the officers, so the connection between both Dispatch and Report Exec allows for the flow from one to the other and vice versa.
ConsThe Scheduling Module is a little complicated to use due to the dynamic nature of our institution and providing coverage.
Recommendations to other buyersThe individual looking to set up the software at the agency needs to attend a Report Exec training and count on spending about 15-20 hours to build out the site for the agency. Putting in the time, in the beginning, makes the entire system run smoothly--rather than doing bit-by-bit.
Source: Capterra
December 6, 2016