--- title: "Shaw Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shaw Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more." source_url: "https://www.capterra.com/p/56311/RETAIL/" page_type: "product" language: "en" --- # Shaw Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shaw ## What is Shaw? Our enterprise solutions are used by some of the world's largest financial institutions in addition to mid-size banks, credit unions, auto finance companies, and specialty lenders. Shaw Systems offers a state-of-the-art servicing software solution. We are a respected leader in this space with over four decades of experience. We offer a modern web-based application. Our fully integrated solution offers seamless support for the needs of the borrower, dealer, internal staff and management. ## What is Shaw used for? [Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Commercial Loan](https://www.capterra.com/commercial-loan-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shaw?[Manage this product listing](https://www.g2.com/products/healtheedw/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shaw 3.5 (2) VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price $50000 Flat Rate, One Time Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.9 (39) Value For Money 1.0 (1) Value For Money 4.9 (37) Customer Service 3.5 (2) Customer Service 4.9 (39) ## Shaw alternatives [4.8 (288)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (76)](https://www.capterra.com/p/158549/LoanPro-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (6)](https://www.capterra.com/p/10018704/TaskSuite/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/) [4.9 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191761/Mortgage-Automator/) ## FAQs about Shaw Overview ### What company size and specific industries is Shaw built for? Shaw is designed for large enterprise financial institutions as well as mid-size banks, credit unions, auto finance companies, and specialty lenders. It serves organizations in the financial services sector that need software for lending and related operations. Features and Usability ### What are the key features of Shaw? Shaw offers loan processing and loan portfolio management, plus automated decisioning/underwriting, credit check, and risk assessment for lending workflows. It also includes borrower management, client portal, document management, digital signature, payment collection, and reporting/analytics, along with compliance management, role-based permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Shaw offer? Shaw provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person training supports direct instruction, live online sessions and webinars offer guided group learning, documentation serves as written reference, and videos support self-paced review. Getting Started and Support ### What customer support options does Shaw offer? Shaw provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so support quality, response times, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 357 Loan Servicing reviews Capterra data shows that buyers of loan servicing software rank the following features as their top priorities: - **Borrower Management** (**52%** of reviewers rated this feature as critical) - **Payment Collection** (**58%**) - **Loan Portfolio Management** (**66%**) Shaw supports all three features that reviewers rate most highly: **Borrower Management**, **Payment Collection**, and **Loan Portfolio Management**. Together, these capabilities help businesses manage borrower relationships, collect payments consistently, and oversee loan performance across the portfolio, allowing teams to keep servicing operations organized and maintain better visibility into account activity. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Shaw 66 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Amortization Schedule: Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Loans: Type of loan used to finance the purchase of a motor vehicle - Automated Decisioning/Underwriting: Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower - Automatic Funds Distribution: Automatically transfers funds to/from borrower accounts on a regular or periodic basis - Borrower Management: Searchable database of information about loan borrowers - Business Loans: Type of loan used to finance business expenses - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collateral Tracking: Link and track collateral information associated with one or multiple loans - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Construction Loans: Type of loan used to finance construction projects - Contact Management: Manage, organize, and store contact information - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Escrow Management: Automate maintenance of escrow accounts on behalf of borrowers - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Commercial Business: Provides commercial businesses with funds to finance various needs - Investor Management: Automated payments and reporting for investors - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Mobile Access: Access software remotely via mobile devices - Mortgages: Type of loan used to purchase real estate - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Currency: Manage and handle various international currencies - Online Applications: Ability to fill out and submit application forms on the web - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Reminders: Reminders sent for balance/payment due - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) Basic $50,000 Flat Rate,One Time Value for money 1.0 (1) 1.0 Based on 1 reviews ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Frederick H. IT Director Financial Services ### "Extremely rigid and outdated system" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 February 15, 2018 Pros The security and user controls are very good. The concept of APF and being able to design your process flow is also interesting. Cons Maintenance and flexibility to add new features and products is extremely old-school and rigid, does not seem to follow the ever-changing trend of servicing systems being able to adapt to companies' needs. The pricing is also extremely high considering the delays to get the service and the fact our database has very strict views and cannot be edited by us even though we pay (a lot) for the hosting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Shaun B. ### "Very structured Financial Processing Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 9, 2015 The processes in RETAIL, while somewhat configurable from an entry and user experience standpoint, are very structured from a processing standpoint and what order items post in. The system has the ability to report on most indicators you would normally expect and can be configured to the needs of each individual clients accounting requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2015 Thank you for the review! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.