# SKYLINE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SKYLINE Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more.

Source: https://www.capterra.com/p/56328/SKYLINE

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# 

 SKYLINE Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SKYLINE

## What is SKYLINE?

SKYLINE Property Management functions as a dynamic lease management solution as well as a powerful accounting system. It is designed around three basic principles: improving your property performance, increasing your returns to investors, and exceeding tenant expectations.

## What is SKYLINE used for?

[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)

Top alternative

Featured

Overall rating

Based on 52 user reviews

Reviews sentiment

Positive

69%

Neutral

10%

Negative

21%

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SKYLINE

3.6 (52)

VS.

[4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

Starting Price

Contact vendor

Starting Price

$1

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (52)

Ease Of Use

4.3 (334)

Value For Money

3.6 (41)

Value For Money

4.2 (315)

Customer Service

3.7 (49)

Customer Service

4.2 (326)

## SKYLINE alternatives

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (1,890)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.0 (130)](https://www.capterra.com/p/183247/Real-Page/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

73%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/56328/SKYLINE/alternatives/)

## FAQs about SKYLINE

Overview

### What problems does SKYLINE solve?

SKYLINE solves fragmented property management and accounting workflows by centralizing service calls, prospect tracking, lease renewals, rent increases, invoices, and financial reporting in one system. Property managers, property accountants, and real estate teams use it to replace spreadsheets, reduce duplicate entry, streamline escalations and recoveries, and cut manual billing and reporting time.

Answer based on 26 reviews

Overview

### Which roles and teams benefit most from SKYLINE?

SKYLINE is most used by finance and accounting teams, including controllers, accountants, assistant controllers, and financial managers, who rely on it for property accounting, reporting, and daily transaction oversight. Property managers, office administrators, and executives benefit from streamlined operational workflows, financial visibility, and coordinated management across real estate portfolios.

Answer based on 51 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and specific industries is SKYLINE built for?

SKYLINE is designed for businesses of all sizes that need lease administration, accounting, and work order management for commercial, retail, and residential properties. It suits property-focused organizations across these sectors, including companies handling mixed property portfolios and operational tasks tied to real estate management.

Features and Usability

### What are the key features of SKYLINE?

SKYLINE includes core property management features like tenant management, commercial property tracking, maintenance scheduling, and mobile access. Reviewers also highlight accounting, billing and invoicing, rent and payment tracking, and customizable financial reporting through dashboard, analytics, and report tools such as Crystal Reports, Cumulus, and the F9 reporting feature.

Answer based on 26 reviews

Getting Started and Support

### How easy is it to onboard and train a team on SKYLINE?

SKYLINE is generally quick for accountants and experienced property management staff to learn, with training classes, help-line support, and guided instruction available. Reviewers say many new users pick it up fast, but admins handling setup, property creation, and month-end processes may need more time and ongoing support.

Answer based on 13 reviews

Getting Started and Support

### What customer support options does SKYLINE offer, and how do users rate the experience?

SKYLINE offers 24/7 live representative support and chat. Many users describe support as quick, helpful, knowledgeable, and willing to assist with difficult issues. Some reviewers, however, report slow follow-up, unresolved problems, and inconsistent help during software glitches or after updates, especially in hosted environments.

Answer based on 26 reviews

Features and Usability

### How well does SKYLINE handle reporting?

SKYLINE delivers clear, useful property management and financial reports, with export options and drill-down access that many accounting teams value. Commercial real estate users often find standard reports easy to run, while custom reporting may require add-ons, consultant help, or extra steps when historical data and formatting needs are more complex.

Answer based on 20 reviews

Features and Usability

### Is SKYLINE easy to use for property management accounting?

SKYLINE supports daily accounting and tenant management tasks well, but ease of use depends on setup, training, and user expectations. Many property accountants find navigation and data entry straightforward after onboarding, while some teams describe the interface, menu layers, and custom workflows as dated, less intuitive, and time-consuming at first.

Answer based on 20 reviews

Features and Usability

### How does SKYLINE handle payments and financial workflows?

SKYLINE manages tenant charges, payments, recurring invoices, lockbox processing, and vendor payments in a way many finance teams find dependable. Property management users like the accounting controls, lease billing, and payment tracking, though some note manual posting steps, budgeting gaps, added costs for updates or extras, and occasional support-related frustration.

Answer based on 20 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

3.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Lease Management

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Document Management

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Late Fee Calculation

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Allows the calculation of fees for late rent payments

Rent Tracking

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Insurance Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

SKYLINE 26 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Tools for the systematic analysis of various types of data or statistics

Create, manage, and send invoices or bills to customers

For commercial leases

Designed to serve commercial properties

Manage, organize, and store contact information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Allows the calculation of fees for late rent payments

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

For residential leases

For residential properties

For retail leases

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Managing renters, rent payments, maintenance workflows & documents.

Handle activities like room booking, rent processing, lease agreement management, and client communication

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.6 (52)

3.6

Based on 52 reviews

## Pricing

Value for money

3.6 (41)

### Starting price

Free trial not available

Value for money

3.6 (41)

3.6

Based on 41 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.7 (49)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (49)

3.7

Based on 49 reviews

## User reviews

Overall rating

3.6

Based on 52 reviews

Filter by rating

5(17)

4(17)

3(7)

2(1)

1(10)

Mentioned topic

Sorted by most recent

SB

Suzette B.

AR, HR, PR

Real Estate

### "Skyline review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 2, 2025

Pretty positive. I feel that Skyline fits the needs of many. There are many options out on the market and everyone I have dealt with at Skyline is positive and customer service orientated.

Pros

The training and ease of use. Their training team is top notch and spends time with you, we also have 10 hrs per month to use.

Cons

In the inception we do not believe it was used as intended and many things were left undone. Without historical data, sometimes it is difficult to run reports

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Aaron H.

Senior Property Manager

Real Estate

### "Skyline the experience"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

February 12, 2025

Skyline is a decent program for property management. Way too many modules

Pros

Tenant reports were pretty straight forward. Obtaining some of the reports was not always a simple process.

Cons

Bank reconciliations and closing out the month

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Barbara R.

President

Real Estate

### "Buyer Beware!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

December 20, 2022

We have been using Skyline for the past 30 years, but the past 3 years have not been good. Once we moved to the hosted environment, we had frequent lock-ups and users had to wait to be unlocked. Last month, we had 1.5 days in which none of our users could even access Skyline. Customer support is slow and often requires multiple requests.

Pros

The financial information is very accurate.

Cons

Skyline is no longer well supported and is not being enhanced to keep up with current industry needs. An update a few years ago rendered our CAM reconciliations unusable; obviously, the update was not well tested. This was never rectified, and we spent many hours trying to resolve the issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

Donna F.

Controller

Real Estate

### "Customer for over 25 years"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 30, 2020

Pros

The general ledger history is there forever - with the multiyear general ledger I can see how expenses are trending over the years.

Cons

When the platform changed dramatically in 2019 it took a lot of adapting. The menu is not as easy to navigate as it once was & although favorites has been added it doesn't solve the problem. There are too many menu layers to go through to get where you want to be....

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

DEB S.

Accounting Specialist

Real Estate

### "Customer Support at its BEST"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 21, 2020

Never having done this work before it's a good product. It has more capabilities than my company has set up, but I hope to change that in the future.

Pros

Having used this software only a year or so, I found that it is easy to operate for the day to day postings. However, since I am new to this field of work I have made some awful errors on my part that were some doozies. Here's the great part...My customer rep \[SENSITIVE CONTENT HIDDEN\] is so awesome that I don't freak out anymore when I have a doozy. She is calm, collected, knowledgeable and kind. I don't worry anymore because I know \[SENSITIVE CONTENT HIDDEN\] an pull me through. She's the BEST !!!

Cons

That there isn't some sort of app that my CPM can take into the field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FC

Fran C.

Office Manager/Sr. Property Accountant

Real Estate

### "software"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2020

There are so many steps in everything you do. Like cutting a check, creating a new property, creating a new GL account, etc.

Pros

Easy to use and user friendly and it is not cloud base.

Cons

There are so many steps to create a new property.

Reasons for choosing SKYLINE

The software is not cloud base.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kathleen C.

Office Manager

Real Estate

### "Skyline product review and recommendation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2020

We've been using it for over 20 years and I've been using it for over 14 years. It's continued to improve and we've been happy with the changes made.

Pros

There are probably two things about the software that make it so usable. One is the fact that it is easy to use and the other is the support is great. I've never had a problem getting a quick response to any perceived issue (most of which tend to be lack of knowledge on our part).

Cons

There are always minor things, such as changing the GL date in AP that would be useful to do when you're entering an invoice, instead of going to another screen but that is not something that needs to be done often so it's not a big deal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Leda M.

Accountant

Real Estate

### "Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

October 16, 2020

Overall after years of using the software I stand firm on the customer service I receive when I have problems.

Pros

What I like most about the product is the customer sevice.

Cons

I wish this product was easier to figure out on you own.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Judy P.

Controller

Commercial Real Estate

### "Skyline user for over 20 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 16, 2020

Skyline gets the job done quickly and efficiently with limited keystrokes.

Pros

With Skyline, we can easily manage all of our properties, input property/tenant/vendor information, pay bills and invoice tenants.

Cons

Sometimes a field is limited in characters and cannot be customized. For instance, some emails do not fit within the amount of space permited.

Alternatives considered

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Reasons for choosing SKYLINE

After testing Yardi, we determined that Skyline was much more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BQ

Bernadette Q.

VP Finance

Accounting

### "Four stars "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 16, 2020

Pros

It is wonderful to be able to click on a transaction directly from a report to few the GL coding and description.

Cons

Voiding checks. It would be nice if there was an option to void multiple checks instead of having to do it one at a time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/56328/SKYLINE/reviews/)

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