--- title: "SKYLINE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SKYLINE Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/56328/SKYLINE/" page_type: "product" language: "en" --- # SKYLINE Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SKYLINE ## What is SKYLINE? SKYLINE Property Management functions as a dynamic lease management solution as well as a powerful accounting system. It is designed around three basic principles: improving your property performance, increasing your returns to investors, and exceeding tenant expectations. ## What is SKYLINE used for? [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Commercial Property Management](https://www.capterra.com/commercial-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 69% Neutral 10% Negative 21% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SKYLINE Overview Updated September 2026 AI summary SKYLINE is a cloud-based property management platform designed for small and midsize businesses handling commercial or residential real estate. It offers features such as lease management, billing and invoicing, document and contact management, financial and tax management, and insurance tracking. Optional capabilities include accounting, late fee calculation, rent tracking, and work order management, with deployment on both web and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SKYLINE 3.6 (52) VS. [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price Contact vendor Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (52) Ease Of Use 4.3 (715) Value For Money 3.6 (41) Value For Money 4.4 (690) Customer Service 3.7 (49) Customer Service 4.4 (700) ## SKYLINE alternatives [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) [4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211768/DoorLoop/) [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) [4.6 (651)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/2732/Rent-Manager/) [View all alternatives](https://www.capterra.com/p/56328/SKYLINE/alternatives/) ## FAQs about SKYLINE Overview ### What problems does SKYLINE solve? SKYLINE solves scattered property and accounting workflows by centralizing business data, service calls, prospect tracking, lease renewals, invoice records, and financial reporting in one system. It reduces time lost to Excel-based escalations and recoveries, manual rent increase tracking, and disconnected reporting for property managers, property accountants, and real estate finance teams. Answer based on 26 reviews Overview ### Which roles and teams benefit most from SKYLINE? SKYLINE is most used by finance and accounting teams, including controllers, accountants, and financial managers who handle reporting, reconciliations, and day-to-day property accounting. Property managers, office administrators, and executive leaders benefit from its support for operational oversight, lease and facility workflows, and visibility into financial performance across properties. Answer based on 51 reviews Overview ### What company size and specific industries is SKYLINE built for? SKYLINE is designed for businesses of all sizes that manage commercial, retail, and residential properties. It fits organizations handling lease administration, accounting, and work order management across property management operations, making it suitable for small teams, mid-market firms, and larger enterprises in real estate-related sectors. Features and Usability ### What are the key features of SKYLINE? SKYLINE includes core property management features like tenant management, commercial property and lease management, maintenance scheduling, and dashboards. Reviewers also point to financial tools such as accounting, billing and invoicing, rent tracking, lockbox payments, and custom reporting through Crystal Reports, Cumulus, and portfolio-level financial reporting. Answer based on 26 reviews Pricing ### How does SKYLINE handle payments and overall cost? SKYLINE supports tenant charges, recurring invoices, lockbox processing, ACH payments, and detailed payment tracking for property teams. Many commercial real estate users like the accounting controls and long-term value, but some buyers find add-on costs, annual update fees, support dependence, and budgeting limitations harder to justify. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on SKYLINE? SKYLINE is fairly quick for accountants and everyday users to learn, with many reviewers describing it as intuitive and easy to train across teams. Training options mentioned include formal training classes and ongoing help-line support. Admins handling property setup, month-end tasks, or troubleshooting usually need more time and support. Answer based on 13 reviews Getting Started and Support ### What customer support options does SKYLINE offer, and how do users rate the experience? SKYLINE offers 24/7 live rep support and chat. Many users describe support as quick, helpful, knowledgeable, and willing to assist with complex issues, including remote troubleshooting. However, some report slow follow-up, repeated requests, unresolved problems after updates, and uneven support quality in hosted or maintenance-related situations. Answer based on 26 reviews Features and Usability ### How well does SKYLINE handle reporting? SKYLINE handles everyday property management and financial reporting well, with clear outputs and export options for many teams. Property accountants and commercial real estate users often find standard reports easy to run, while custom reporting may require add-ons or consultant help, and some report formatting or retrieval tasks can feel tedious. Answer based on 20 reviews Features and Usability ### Is SKYLINE easy to use? SKYLINE works well for routine accounting and property tasks, but ease of use depends on setup, training, and user experience. Many property accountants find navigation clear and daily posting straightforward, while new users or teams needing custom workflows may face a steeper learning curve, extra menu layers, and less intuitive processes. Answer based on 20 reviews ## Features AI summary Based on 1,818 Real Estate Property Management reviews Not all real estate property management software covers every key requirement. Here is what Capterra reviewers identify as most important when choosing a solution: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) SKYLINE supports **Rent Tracking** and **Accounting**, giving property teams a way to monitor tenant balances and manage financial records in one system. However, it does not offer **Payment Processing**. Instead, it provides other features that reviewers also rate highly, including **Financial Management** (**49%**) and **Lease Management** (**48%**), which help businesses oversee property finances and handle lease terms more efficiently, allowing teams to keep operations organized and maintain clearer visibility into revenue and tenant agreements. Rent Tracking 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Lease Management 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Billing & Invoicing 3.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Document Management 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Late Fee Calculation 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows the calculation of fees for late rent payments Insurance Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage SKYLINE 28 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Module: Provides landlords and property owners a financial management module to keep track of real estate accounting needs. - Analytics: Tools for the systematic analysis of various types of data or statistics - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Commercial Leases: For commercial leases - Commercial Properties: Designed to serve commercial properties - Contact Management: Manage, organize, and store contact information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Decision Making: Makes informed choices based on available data and objectives - Document Management: Store, manage, and track all electronic documents in a centralized location - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Residential Leases: For residential leases - Residential Properties: For residential properties - Retail Leases: For retail leases - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.6 (52) 3.6 Based on 52 reviews ## Pricing Value for money 3.6 (41) ### Starting price Free trial not available Value for money 3.6 (41) 3.6 Based on 41 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (49) 3.7 Based on 49 reviews ## User reviews Overall rating 3.6 Based on 52 reviews Filter by rating 5(17) 4(17) 3(7) 2(1) 1(10) Mentioned topic Sorted by most recent SB Suzette B. AR, HR, PR Real Estate ### "Skyline review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 2, 2025 Pretty positive. I feel that Skyline fits the needs of many. There are many options out on the market and everyone I have dealt with at Skyline is positive and customer service orientated. Pros The training and ease of use. Their training team is top notch and spends time with you, we also have 10 hrs per month to use. Cons In the inception we do not believe it was used as intended and many things were left undone. Without historical data, sometimes it is difficult to run reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Aaron H. Senior Property Manager Real Estate ### "Skyline the experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 February 12, 2025 Skyline is a decent program for property management. Way too many modules Pros Tenant reports were pretty straight forward. Obtaining some of the reports was not always a simple process. Cons Bank reconciliations and closing out the month Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Barbara R. President Real Estate ### "Buyer Beware!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 20, 2022 We have been using Skyline for the past 30 years, but the past 3 years have not been good. Once we moved to the hosted environment, we had frequent lock-ups and users had to wait to be unlocked. Last month, we had 1.5 days in which none of our users could even access Skyline. Customer support is slow and often requires multiple requests. Pros The financial information is very accurate. Cons Skyline is no longer well supported and is not being enhanced to keep up with current industry needs. An update a few years ago rendered our CAM reconciliations unusable; obviously, the update was not well tested. This was never rectified, and we spent many hours trying to resolve the issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DF Donna F. Controller Real Estate ### "Customer for over 25 years" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 30, 2020 Pros The general ledger history is there forever - with the multiyear general ledger I can see how expenses are trending over the years. Cons When the platform changed dramatically in 2019 it took a lot of adapting. The menu is not as easy to navigate as it once was & although favorites has been added it doesn't solve the problem. There are too many menu layers to go through to get where you want to be.... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS DEB S. Accounting Specialist Real Estate ### "Customer Support at its BEST" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 21, 2020 Never having done this work before it's a good product. It has more capabilities than my company has set up, but I hope to change that in the future. Pros Having used this software only a year or so, I found that it is easy to operate for the day to day postings. However, since I am new to this field of work I have made some awful errors on my part that were some doozies. Here's the great part...My customer rep \[SENSITIVE CONTENT HIDDEN\] is so awesome that I don't freak out anymore when I have a doozy. She is calm, collected, knowledgeable and kind. I don't worry anymore because I know \[SENSITIVE CONTENT HIDDEN\] an pull me through. She's the BEST !!! Cons That there isn't some sort of app that my CPM can take into the field. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FC Fran C. Office Manager/Sr. Property Accountant Real Estate ### "software" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 There are so many steps in everything you do. Like cutting a check, creating a new property, creating a new GL account, etc. Pros Easy to use and user friendly and it is not cloud base. Cons There are so many steps to create a new property. Reasons for choosing SKYLINE The software is not cloud base. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kathleen C. Office Manager Real Estate ### "Skyline product review and recommendation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2020 We've been using it for over 20 years and I've been using it for over 14 years. It's continued to improve and we've been happy with the changes made. Pros There are probably two things about the software that make it so usable. One is the fact that it is easy to use and the other is the support is great. I've never had a problem getting a quick response to any perceived issue (most of which tend to be lack of knowledge on our part). Cons There are always minor things, such as changing the GL date in AP that would be useful to do when you're entering an invoice, instead of going to another screen but that is not something that needs to be done often so it's not a big deal. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Leda M. Accountant Real Estate ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 16, 2020 Overall after years of using the software I stand firm on the customer service I receive when I have problems. Pros What I like most about the product is the customer sevice. Cons I wish this product was easier to figure out on you own. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Judy P. Controller Commercial Real Estate ### "Skyline user for over 20 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 16, 2020 Skyline gets the job done quickly and efficiently with limited keystrokes. Pros With Skyline, we can easily manage all of our properties, input property/tenant/vendor information, pay bills and invoice tenants. Cons Sometimes a field is limited in characters and cannot be customized. For instance, some emails do not fit within the amount of space permited. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reasons for choosing SKYLINE After testing Yardi, we determined that Skyline was much more user friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BQ Bernadette Q. VP Finance Accounting ### "Four stars " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2020 Pros It is wonderful to be able to click on a transaction directly from a report to few the GL coding and description. Cons Voiding checks. It would be nice if there was an option to void multiple checks instead of having to do it one at a time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/56328/SKYLINE/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.